TrueClean of Virginia

Carpet Cleaning, Upholstery Cleaning, Auto Detailing,

About us

True Clean of Virginia uses Green Certified solutions to achieve the healthiest clean! Whether hard or soft surfaces, our combined cleaning methods really do restore your carpets, rugs, upholstery, tile and grout, and more.

Business highlights

Family Owned & Operated
Emergency Services Offered

Amenities

Emergency Services
Yes

Photos of past projects

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 26-50 of 67 reviews

Scott H.
07/2020
5.0
window cleaning
  + -1 more
Went very well. We will use them again this year. They should receive an A grade.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Thalya T.
06/2020
5.0
auto detailing, upholstery cleaning
  + 0 more
Office manager called whenever there may have been a delay and communicated greatly. Did exactly what we asked and was very personable. Thank you!
Description of Work: Car detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Barry B.
06/2020
5.0
carpet cleaners
  + -1 more
Excellent service! Arrived on time. Carpet looks great! Great person to deal with.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marissa K.
06/2020
5.0
carpet cleaners
  + -1 more
Carpet looks amazing! George is very personable and went straight to work. Would definitely hire again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Stephanie M.
06/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I did a lot of research and asking around before I decided on a company. As his reviews state, George is excellent with stain and odor removal. Wonderful, personable, reliable and fantastic job! Would highly recommend.
Description of Work: pet odor/upholstery
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth H.
05/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
So please with the quality of service and care taken to my items! Thank you!!!
Description of Work: upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Tyler D.
05/2020
5.0
upholstery cleaning
  + -1 more
It went great! He was in and out and did a great cleaning job on my couch. I would recommend.
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve B.
05/2020
5.0
carpet cleaners
  + -1 more
George arrived on time. Carpet was cleaned and deodorized. Everything looked good and smelled fresh when he left. Previous tenants had dropped melted red candle wax on the light colored carpet and George was able to remove all of it. Thank you, George!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Teddy H.
05/2020
5.0
carpet cleaners
  + -1 more
Called to say he was going to be 30 min late. That kind of common courtesy is missing today, in most other small businesses. Did a great and thorough job cleaning the carpets.
Description of Work: carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Lisa M.
05/2020
5.0
carpet cleaners, floor cleaning
  + 0 more
George was awesome!!!! Excellent communication, on time very thorough, friendly, professional, courteous and more! Great price!!!!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shawn J.
05/2020
5.0
upholstery cleaning
  + -1 more
It was great. They were wonderful with communication leading up to the appointment and showed up on time and did a fantastic job cleaning my sectional. The price was great and the work was better. I will use again and refer for sure.
Description of Work: couch cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Mash S.
05/2020
5.0
auto detailing, carpet cleaners
  + 0 more
He came on time and completed task.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Chelsea H.
05/2020
5.0
carpet cleaners
  + -1 more
Amazing work. The tech was super nice and did an amazing job! Super efficient and quick! Would definitely rehire again!
Description of Work: Bedroom carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mash S.
04/2020
5.0
carpet cleaners
  + -1 more
George was on time and completed job on time.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

James C.
04/2020
5.0
carpet cleaners
  + -1 more
The carpet looks great! George was amazing to work with and very professional!!
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna J.
03/2020
5.0
carpet cleaners
  + -1 more
The Gentleman was polite and respectful. He appeared to take pride in his work.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Metro S.
03/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
George was polite on the phone and was able to schedule me the following day. I am in the Virginia Beach area, and he said no worries, they service all over the place. When he arrived, he was quick to get to work. My bedroom carpet looks great; he was able to get out a couple of stained areas in addition to the overall cleaning. My mattress looks much better too after the cleaning. George was very polite and professional and I will definitely hire True Clean again for future needs.
Description of Work: carpet and mattress cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tessa F.
03/2020
5.0
carpet cleaners
  + -1 more
True Clean was amazing! Specifically George. He was very professional and empathetic to my situation. He was available at very short notice and handled the emergency quickly and very efficiently. My carpet has never looked so good, and the price was extremely reasonable! Yes we will definitely hire again! I can’t praise him enough!
Description of Work: pet accidents cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Seth A.
03/2020
5.0
carpet cleaners
  + -1 more
George was a very nice guy and did a good job. Also was very reasonable in the price.
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Pat R.
02/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
George is very nice and very professional. He worked ho*** ** oily animal spots on both chairs and did excellent work. He also kindly cleaned my entryway runner carpet without my asking. I will have him do any future work I might need. Thank you George!
Description of Work: upholstery cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret M.
02/2020
5.0
carpet cleaners
  + -1 more
Great. He was very nice, a hard worker, and uncomplaining when we had to move a very heavy bed. I’d definitely hire him again.
Description of Work: area rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Kelly R.
02/2020
5.0
upholstery cleaning
  + -1 more
Awesome ... AWESOME ... AWESOOOOOOOOMMMMMEEEE! Service was awesome and our tech George was top notch!
Description of Work: upholstery cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Betty S.
01/2020
5.0
carpet cleaners
  + -1 more
I am very satisfied with the work done by this company. They were quick to respond to my requests for help with an area rug damaged by pets. The technician was professional and knowledgeable. I would hire this company again. Betty Stevens Jan. 30, 2020
Description of Work: area rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kelly S.
01/2020
5.0
carpet cleaners
  + -1 more
George was excellent from literally the minute I submitted a job proposal request. He responded within minutes, arrived on time and was extremely professional. Our carpets look fantastic. We’ve already booked him again for more projects. Highly recommend!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caroline N.
01/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Me. Williams made the week-old oily soot stains disappear. I thought my chair and rug were ruined. Very nice man, cheerful and professional. Have already recommended him to friends.
Description of Work: upholstery spot cleaning and rug spot cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1
    • 2(current)
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Contact information

2301 Wise St, Richmond, VA 23225

www.novacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Auto Detailing,
Pressure Washing,
Floor Cleaning and Waxing,
Gutter Cleaning,
RV Sales & Service,
Oriental Rug Cleaning,
Roof Cleaning,
Deck Maintenance,
Ceramic Tile

FAQ

TrueClean of Virginia is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

No, TrueClean of Virginia does not offer free project estimates.
No, TrueClean of Virginia does not offer eco-friendly accreditations.
No, TrueClean of Virginia does not offer a senior discount.
Yes, TrueClean of Virginia offers emergency services.
No, TrueClean of Virginia does not offer warranties.

Contact information

2301 Wise St, Richmond, VA 23225

www.novacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM