TrueClean of Virginia

Carpet Cleaning, Upholstery Cleaning, Auto Detailing,

About us

True Clean of Virginia uses Green Certified solutions to achieve the healthiest clean! Whether hard or soft surfaces, our combined cleaning methods really do restore your carpets, rugs, upholstery, tile and grout, and more.

Business highlights

Family Owned & Operated
Emergency Services Offered

Amenities

Emergency Services
Yes

Photos of past projects

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 67 reviews

Jack F.
03/2024
5.0
pressure washing
  + -1 more
George was very easy to work with. Good communication and followed up to estimate job when he said he would and showed up on time when he scheduled the job. Good job!
Description of Work: Power washed house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Heather A.
01/2024
5.0
pressure washing
  + -1 more
Did an amazing job all within 1 hour! House looked spotless. He even did the walk way leading up to the house for no extra charge. Definitely will hire again.
Description of Work: Power washing our house along with front and back porch.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from TrueClean of Virginia
Thanks so much for your review.

Ruenette H.
04/2023
5.0
carpet cleaners
  + -1 more
George was awesome! On time, respectful and did an amazing job on our carpets! He’s coming back in a few weeks to do more! I highly recommend.
Description of Work: Carpets cleaned in office, entry way and living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

George L.
10/2022
5.0
pressure washing
  + -1 more
I am truly impressed with TrueClean of Virginia. The price was so competitive, I had my doubts about how the work would turn out. I could not be happier. The work was superb and fully intend on using TrueClean in the future. Moreover, the staff was polite and punctual. In fact, he called to see if he could come earlier, which he did. I highly recommend TrueClean of Virginia.
Description of Work: Pressure Washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from TrueClean of Virginia
Thank you so much for your review.

Ronald D.
08/2022
5.0
carpet cleaners
  + -1 more
Excellent service. Showed up on time and were very professional. Carpets look great!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you for your review.

Vanessa H.
03/2021
5.0
carpet cleaners
  + -1 more
George was very professional. He arrived on time. He has a wonderful attitude he even with a few items that needed to be moved He did exactly what I needed to some rough areas taken care of. I really appreciate the service
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from TrueClean of Virginia
Thank you so much for your review.

John D.
03/2021
5.0
carpet cleaners
  + -1 more
It went really well. The technician was very polite and studious in his work. He was done very quickly and was very friendly. I would DEFINITELY hire again!!!!
Description of Work: Apartment carpet cleaninf

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from TrueClean of Virginia
Thank you so much for your review.

David K.
01/2021
5.0
carpet cleaners
  + -1 more
Absolutely perfectly! The owner explained what he proposed and did the work on the spot. The carpet looks and smells good, and the cost was quite reasonable. I could not be more pleased.
Description of Work: The basement carpet was stained when a sewer backed up. Carpet needed disinfecting and cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you so much for your review!!

Joy M.
11/2020
5.0
upholstery cleaning
  + -1 more
Mr. Williams went above and beyond to provide exceptional service. From the first day I called inquiring about True Clean’s services to the day my chaise lounge was returned, he and his staff were professional, friendly and kept me informed about the progress. I couldn’t ask for better service and customer satisfaction. I highly recommend True Clean when you want the best. Thanks again! Joy Metzger
Description of Work: I had a chaise lounge that needed the upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you so much for your review.

Lisa P.
11/2020
5.0
carpet cleaners
  + -1 more
Everything was great. Really appreciate their quick response to my request and the technician was friendly and did a great job! My carpets look wonderful!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from TrueClean of Virginia
Thank you so much for your review.

Vicki S.
11/2020
5.0
carpet cleaners
  + -1 more
Mr Williams did an amazing job better than we even hoped made our carpet look brand new. Will hire again.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you so much for your review.

Jenny C.
10/2020
5.0
auto detailing, carpet cleaners
  + 0 more
Slight pronlem with scheduling (caught in traffic, which happens). Otherwise good work.
Description of Work: 3 rooms and hall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from TrueClean of Virginia
Thank you so much for your review.

Ruth O.
09/2020
5.0
carpet cleaners
  + -1 more
He was very personable and did a very nice job. the carpets looked and smelled much better!
Description of Work: wall to wall carpet in a cottage and a bedroom were steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from TrueClean of Virginia
Thank you so much for your review.

May R.
09/2020
5.0
carpet cleaners
  + -1 more
Mr. Williams was on time, very professional and flexible. He wore his mask the entire time. We were so happy with the service, we decided to increase the scope of the job. Would highly TruClean of Virginia to clean your carpet 😊
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you so much for your review.

Allison C.
09/2020
5.0
carpet cleaners
  + -1 more
Great work and reasonably priced. Showed up on time and completed the job timely.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from TrueClean of Virginia
Thank you so much for your review.

Dominic M.
08/2020
5.0
carpet cleaners
  + -1 more
Faster than expected, great job and very professional.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike S.
08/2020
5.0
carpet cleaners
  + -1 more
They were on time, respectful, communicative, applied and very efficient at the task that was performed-carpet cleaning. I would definitely hire them again and I highly recommend!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you so much for your review.

Karen S.
08/2020
5.0
carpet cleaners
  + -1 more
George was very friendly and explained what he was going to do. It worked out well, and the carpets look great.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from TrueClean of Virginia
Thank you so much for your review

Barbara R.
07/2020
5.0
auto detailing, upholstery cleaning
  + 0 more
Great. It was quite dirty and he got it very clean. Fabric remained soft
Description of Work: Chair cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from TrueClean of Virginia
Thank you for your review.

Shirley M.
07/2020
5.0
carpet cleaners
  + -1 more
Service began promptly, and did not take long. Afterward the carpet looked pristine, and smelled fresh (no chemical odors). Was an A+ job. Will definitely use TrueClean for my carpet maintenance.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from TrueClean of Virginia
Thank you for your review.

Carol H.
07/2020
5.0
carpet cleaners
  + -1 more
He arrived on time which I appreciated. My carpets weren't stained so this was just a general cleaning, but the carpets look brighter so I'm happy!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from TrueClean of Virginia
Thank you for your review.

Nicole B.
07/2020
5.0
carpet cleaners
  + -1 more
Replied with a very reasonable bid on my project quickly and were great at communicating to set up a time that would work for me during which a technician could come. Tech showed up promptly for the proposed “window of service” time frame and was very friendly. Made sure I approved of job done prior to leaving. Thank you for your help!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from TrueClean of Virginia
Thank you so much for your review.

Amelia F.
07/2020
5.0
carpet cleaners
  + -1 more
George called prior to arriving as scheduled. He worked quickly and efficiently and left the carpets clean. He was polite but friendly.
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you so much for your review.

Kay W.
07/2020
2.0
carpet cleaners, upholstery cleaning
  + 0 more
Spoke with scheduler and owner prior to booking. They quoted me a price and assured me (profusely) they would clean and deodorize as I had pet odor on sofa and carpet. When the owner/technician got there he told me it would be an adfitional $100 tp deodorize. I was stunned but in a bind at that point and went ahead. It seemed my sofa and rug were barely cleaned. I had to throw my (vintage Persian) carpet away because the job was so unsatisfactory and I didn't have time to have it recleaned before I moved and could not take it with me in the condition it was in. It was a bad experience. Wasted $300. Trying to put it behind me. Would NEVER revommend.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5

Linda B.
07/2020
5.0
carpet cleaners
  + -1 more
It went great! His nice secretary called when he was running late. He did a great job!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from TrueClean of Virginia
Thank you so much for your review.
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Contact information

2301 Wise St, Richmond, VA 23225

www.novacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Auto Detailing,
Pressure Washing,
Floor Cleaning and Waxing,
Gutter Cleaning,
RV Sales & Service,
Oriental Rug Cleaning,
Roof Cleaning,
Deck Maintenance,
Ceramic Tile

FAQ

TrueClean of Virginia is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

No, TrueClean of Virginia does not offer free project estimates.
No, TrueClean of Virginia does not offer eco-friendly accreditations.
No, TrueClean of Virginia does not offer a senior discount.
Yes, TrueClean of Virginia offers emergency services.
No, TrueClean of Virginia does not offer warranties.

Contact information

2301 Wise St, Richmond, VA 23225

www.novacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM