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PestMasters Termite & Pest Control

Pest Control, Home inspection, Insulation

About us

Locally owned and operated, serving Central Virginia since 1953. Additional e-mail - info@pestmasters.com. Award winning.

Business highlights

72 years of trusted experience

Services we offer

Pest, termite, mosquito, bed bug and moisture control, sentricon termite baiting system, crawl space insulation, and attic blown-in insulation, vapor barriers & temp-vent automatic vents.

Services we don't offer

Fumigation & animal control.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.758 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
17%
3
5%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 58 reviews

Dorene H.
03/2012
5.0
pest control
  + -1 more
I like that they are very prompt, and they will come back if I need them to come back at no charge. Their service is effective at killing bugs. I have nothing negative to say about them.
Description of Work: I use this company for regular pest control and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Patricia S.
02/2012
5.0
pest control
  + -1 more
I have no complaints on this company. They are very punctual and affordable. I will definitely use them again.
Description of Work: I use Pestmaster to treat for bugs outside my house once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

David D.
12/2011
5.0
pest control
  + -1 more
We've been using them for years and I would recommend them to others.
Description of Work: PestMasters Termite & Pest Control came out three weeks ago for a regular preventative service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark U.
09/2011
5.0
pest control
  + -1 more
The job that is done is excellent. Any experience with them has been very professional. They have been doing this for us for six years and I wouldn't consider anyone else. If something is not to our satisfaction they will always return at no cost however many times we need them. Frank is always on time, very courteous, and remembers our names and even upcoming events. This service and our technician was a great find. Ask for Frank if you want things to go well though I am sure others in the organization are also well qualified.
Description of Work: Quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Cory S.
08/2011
4.0
pest control
  + -1 more
They are very professional and uniformed but the estimate was really high. He suggested work that I hadn't requested. He said I needed to perimeter guard and I had not done it. I had some insulation work that needed to be done in the basement and they wanted $500 for that. I thought I had critter animals down there and it turned out those were crickets and they wanted $500 for that. They wanted $500 to clean up the crawl space and $500 for perimeter insulation. It was going to be $1500 and if I looked around it the area I would have got a better price. I had another pest control company and I got annoyed with them. I had forgotten to pay them my bill and I called them 3 months later and they wanted to pay and I have been paying $90 for termite insurance. They told me I had to pay more money since I was late and they didn’t really contact me more than twice. I feel there are places cheaper than Pest Masters. The other company wanted me to pay a fee to inspect my house apart from the annual fee I have been paying. Pest Masters was very professional and they did make an impression. They were trying to solicit a few services which I didn’t suggest myself. If possible I would leave this perimeter insulation as it was done previously at my house. He pointed out to me which was done previously that they drill holes in the house. He tried to explain it to me and showed it to me that it was already done earlier. I am going to ask again if it is necessary for a 1920 house. He told me there were termites all around the house and he could be right. The previous company took down a tree across my house and they were roots that were in my yard. I had termites and the previous company told me if they got busy with that they won’t worry about your house. He was very professional. He drew a diagram of my house and the yard. It looked exactly like my house. They come in nice uniforms too and it is not slobby.
Description of Work: I used the service of Pest Masters Termite & Pest in March for pest control.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,500

Marshall W.
08/2011
5.0
pest control
  + -1 more
They were punctual and did a great job. They are very reliable and call before the come. I have not had any pests, after I started to use their services. I will continue to use their services in future.
Description of Work: I used the services of Pest Masters Termite & Pest to spray for pest control, 2 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Erin M.
07/2011
5.0
pest control
  + -1 more
I've been using their services for probably four years now. They came out this month for the service. I have a contract with them for quarterly service. They are always available. They are very responsive and prompt. They really want to prove their customers.
Description of Work: I used Pest Masters Termite & Pest for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lisa P.
02/2011
5.0
pest control
  + -1 more
They are fine. They are good and do consistent work and we have no pests.
Description of Work: We use Pest Masters Termite & Pest for pest control and they come quarterly. The last time we used them was a couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
12/2010
4.0
pest control
  + -1 more
Had a serious problem with silverfish coming down from the attic, as well as ants and spiders around the front and garage doors. All went well with company, but I continued to have lots of insects. Company came back to repeat the fall treatment when I requested. The company was very pleasant to deal with and was not at all reluctant to retreat. The last thing they did was put a "bomb" in my attic to fumigate and kill most of the remaining silverfish.
Description of Work: Quarterly service first started this past summer at $95 each after initial service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Linda Q.
09/2010
4.0
pest control
  + -1 more
They are fine and they are pretty responsive. They call and let me know when they will be coming out. They give me the option of spraying inside or out because I have a cat. They are pretty good and flexible. They are really professional.
Description of Work: I used Pestmasters Inc for the yearly service. They came and sprayed a while ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

george G.
08/2010
4.0
pest control
  + -1 more
They were on time and had come out when they said they would. Initially I had these bait stations put in for termite control. It looked pretty professional. They put them all around the house around six feet or so. I have a conditioned crawlspace which means there could be things underneath the house where you really can?t tell. It?s a complicated process because there could be termites going into the wood. They come back and check the bait stations yearly or semi-annually to see if there is any termite activity. I also have separate contracts for pest control for bugs and so forth. They come back quarterly to check for any pests and do some spraying. It?s only been a month and they seem to be fine. I have to see what the comeback services are like and see what kind of success I have with the termite control. We just moved into the house recently. They were professional and seemed to know what they were doing. It?s one of those types of services that is hard to gauge until we see what happens in the first go-around.
Description of Work: I used Pestmasters Inc. for pest control that included termite and bug control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ken T.
07/2010
5.0
pest control
  + -1 more
They seem to be a very good company. They seem professional and knowledgeable.
Description of Work: We have a contract with Pestmaster Inc. They sprayed in and out for cockroaches in June.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patricia W.
10/2007
4.0
pest control
  + -1 more
They arrived early to perform the estimate. I wanted to get others estimates first before agreeing to a contract with them for a year. They do a good job staying in touch though and I would possibly use them in the future.
Description of Work: They gave me an estimate on pest control work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEITH Y.
07/2007
5.0
pest control
  + -1 more
We were having a small problem with pests in the house before we started using this company. After their first visit, everything just went away. I have also had them treat our house for termites in the past. They did show up on time and explained everything that they were doing to me.
Description of Work: I had them come out and spray the inside and outside perimeter of my 3000 square foot home. They sprayed for ants and silver fish. I do have a contract with them and I pay quarterly for this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

MARY P.
07/2007
4.0
pest control
  + -1 more
I dislike the fact we even have to have a company spray for pests. In general, I have nothing negative to report about this company. They have never let us down. I just have nothing particularly outstanding to report either. We have been with them for a long time now and we have never had any problems.
Description of Work: Pest Masters treats the interior and exterior of our more than 1500 square foot home for a wide variety of pests like termites and other creatures. We have an annual service plan with them that covers them coming quarterly and as needed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

NANCY W.
07/2007
5.0
pest control
  + -1 more
They come and they go and they seem to be OK. The guys that come out are very nice and they have all of the work done in a prompt manner. I like that they have always been punctual and they must be doing a good job because I have not seen any bugs around.
Description of Work: Pest Masters come out every three months to spray the inside and outside of my home for a variety of different bugs. I pay them every 3 months as they come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jonathan J.
07/2007
5.0
pest control
  + -1 more
Our first floor had a significant number of carpenter ants coming in from outside. I called Pestmasters to obtain an estimate. The estimator came to the house within an hour of my call. A couple of days later, the technician visited and performed the first service. Since that day, I have not seen another ant, or any bugs of any kind, inside the house. Pestmasters was very prompt, courteous and professional. I highly recommend them!
Description of Work: Pest control and termite monitoring service. Carpenter Ants and silverfish had infiltrated our home. We purchased an annual contract with termite monitoring and pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Joyce H.
06/2007
5.0
pest control
  + -1 more
I was very pleased with the work James did. He spent about 1.5 hours in and around the house. He was very thorough. Unfortunately, when James came down from the attic and pushed up the pull-down ladder, he didn't realize there is a hook on the side of the ladder and tore the support out of one side. He brought it to my attention and said their service manager would be in touch. So far the service manager and I have not connected. He keeps calling and leaving messages at my house although I have provided my work number several times. But by the time I get home from work and get the message he has already left for the day. So we keep missing each other. I am hoping we meet soon.
Description of Work: The company sent an inspector out first. I had been battling ants in the house for years despite having a different exterminating company out quarterly. The inspector assured me they could help. A few days later James came out, located the colony and destroyed it. After a few days, no more ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

KEITH Y.
10/2006
5.0
pest control
  + -1 more
After years of using this service on a monthly basis, we recently switched to a quarterly contract. Pestmasters comes out and treats the interior of our home, and, as appropriate, also treats the outside. In the fall, they always do a ''bug sweep,'' cleaning off webs from around all the outside windows and soffits. The technicians are always on time, friendly, and courteous. They will also come when called between scheduled visits and take care of any issues we may see with occasional ants, silverfish, mice, or other pests. Interim visits are included in their price.
Description of Work: They did quarterly pest control inside and outside of the home. They will spray along walls throughout the interior of the house using pet-safe chemicals and, if required, leave traps for rodents or treat separately for silverfish or centipedes. They also inspect the attic and crawl spaces and treat around the outside foundation. If required, they will also treat around the mailbox for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

CHRIS D.
10/2006
5.0
pest control
  + -1 more
They come out on a quarterly basis to spray inside and out. Also, if you notice anything between the quarterly treatments, they come out free of charge. Ive had them manage roaches as well as nest of ground nesting bees in my front yard (they came out four times over a couple of weeks to take care of the bees). In addition, they schedule appointments to the nearest half hour which is a big help when youre at work.
Description of Work: Have annual contract with them to manage interior and exterior pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

08/2006
5.0
pest control
  + -1 more
We have not had any outbreaks of any kind of bugs while we have been using Pestmasters. We have been using them for about a year now, and have not even seen a bug since they have been coming out. They show up on the same day of the month every time and at the same time, which makes it easy for us to predict when they are going to be here.
Description of Work: Pestmasters sprays our home inside and outside monthly for cockroaches, ants, silverfish and fleas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bob M.
08/2006
5.0
pest control
  + -1 more
We have had excellent service with them and they have been very prompt and professional in their work. They definitely knew how to solve the pest problems. They showed up on time and did a great job. They also explained any problems and what damage the pests may do. I didn't even have any odor when they were done.
Description of Work: They sprayed inside around the baseboards and the outside perimeter of our home for termites, ants and cockroaches. They also did the attic and the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

08/2006
5.0
pest control
  + -1 more
We have used this company for years and they were very reliable and courteous. They did a great job spraying in our home. They ensured us that their chemical used was pet friendly because I had a dog. They were very reasonable and very good.
Description of Work: They treated the inside and outside of our home mainly for sugar ants. The bug treatment covered spiders, bugs and termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MONIKA B.
07/2006
5.0
pest control
  + -1 more
They were very informative in the way they knew about every bug that you could think of. As a schoolteacher, I was really impressed not only with their knowledge of their job, but they were so respectful and courteous. They did a great job as assuring us that their pesticides were kid and animal friendly.
Description of Work: They treated around our home for termites, ants, bugs and spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

07/2006
5.0
pest control
  + -1 more
You name it I have had it. That is why I am on a quarterly service contract. They come out for $90 and spray the chemicals on the lawn, under the home and in the home. If I see a bug they will be right out again, even if I need them out here everyday they said they will be back.
Description of Work: They sprayed to kill all sorts of bugs in and around the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
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Contact information

6525 Dickens Pl, Richmond, VA 23230

www.pestmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection,
Insulation

FAQ

PestMasters Termite & Pest Control is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

PestMasters Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PestMasters Termite & Pest Control offers free project estimates.
No, PestMasters Termite & Pest Control does not offer eco-friendly accreditations.
No, PestMasters Termite & Pest Control does not offer a senior discount.
No, PestMasters Termite & Pest Control does not offer emergency services.
No, PestMasters Termite & Pest Control does not offer warranties.
PestMasters Termite & Pest Control offers the following services: Pest, termite, mosquito, bed bug and moisture control, sentricon termite baiting system, crawl space insulation, and attic blown-in insulation, vapor barriers & temp-vent automatic vents.
Fumigation & animal control.

Contact information

6525 Dickens Pl, Richmond, VA 23230

www.pestmasters.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM