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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 751-775 of 819 reviews

Kathryn W.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxie H.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned house as requested; with no issues.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Benjamin R.
10/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: 4 hr house cleaning. Called to report kitchen floor was not mopped properly. This was re-done the next day. Nice job overall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Maid To Sparkle Cleaning Services Inc
Thank you for your review. Anytime a customer indicates a need for improvement, we automatically send out a cleaning crew to correct the situation.

SUSAN M.
09/2014
4.0
house cleaning
  + -1 more
Went great!
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael E.
09/2014
2.0
flooring contractor, house cleaning
  + 0 more
unknown
Description of Work: After having a floor taken up (very messy lots of dust) and a new floor installed this company was to clean the house - removing dust and cleaning so that painting could begin. The crew that arrived had not received any instructions from their dispatch so they were unprepared and stated "we don't do this type of work, we're not allowed". The crew the company provided did clean some but not all of what was to be cleaned and dusted. My wife did most of the work instead.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0


Response from Maid To Sparkle Cleaning Services Inc
Hello [removed member name], I apologize for the poor cleaning. We were contracted by Whilton construction to ONLY dust. After the painting was to be completed, Maid To Sparkle was to clean the rest of the home. I will contact Whilton to find out why were not contacted by Whilton to finish cleaning your home. Thank you. Jonathan. Maid To Sparkle

Steve R.
09/2014
5.0
house cleaning
  + -1 more
Perfect!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kareena S.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Judith C.
09/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dexter S.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The crew was awesome. I am in the process of moving, and so I am doing the cleaning in two sessions. Saturday was the first session, and I couldn't be happier. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Christopher G.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Perfect! Great Sevice !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan C.
07/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a Big Deal for four hours of housecleaning that included ten windows cleaned. I was fairly disappointed in Maid To Sparkle. The owner was nice enough but the girls broke a dish the first day then tore a hole in the carpet on my back stairs the next visit. The company paid for it to be repaired but you can still see where the damage occurred. Twice I had to call and complain about streaks on the floors and surfaces in the kitchen and bathrooms. I used them 7 times from 3/2013 to 7/3013 before giving up. Granted I am picky but they don’t deserve any higher than a “C”.
Rating CategoryRating out of 5

Response from Maid To Sparkle Cleaning Services Inc
I apologize for the poor service. My responsibility is always to the customer and if there is anything that needs to be corrected, I will ensure that Maid To Sparkle takes care of the issue. Since then, we have implemented an inspection routine where all homes are inspected to ensure the quality does not suffer. Thank you. Jonathan. Maid To Sparkle

Susan R.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning for 4 hours. It was nice to have someone to work with me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Hallie S.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They started cleaning the moment they came in and worked non-stop for 2 hours. |they were pleasant,quiet, and hard-working.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Anand P.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Very flexible when scheduling appointment. However, on day of service, showed up at house without calling and without a scheduled time. One of the maids was on her phone for a large portion of the cleaning time. Tub was not cleaned well. Overall, looked okay, but not as good as it should have looked given that a professional cleaning service did the work. Will not be using this service again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$80

Response from Maid To Sparkle Cleaning Services Inc
I apologize that the cleaning was not up to your expectations. We strive to ensure all customers are happy with their service. We will honor another cleaning for half price. Thanks for the feedback. Jonathan. Maid To Sparkle

Laverne C.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned identified rooms. 2 hours of Service provided. Will setup again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Krista W.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: We contacted Maid to Sparkle to come clean our house at the last minute for a party. They were extremely responsive, they were able to work us in and they were wonderful! We will definitely be using them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica P.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Extremely professional, prompt, friendly, and helpful. They're a little out of my budget for weekly/monthly cleaning, but worth the cost. I will definitely hire them again when I need a cleaner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Anuj G.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The cleaners cleaned our place fairly thoroughly in the order that we had asked them to. The only issue was that they came a few hours later than we were expecting them and I had to call John in this regard. But everything went well once they arrived.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Ruth J.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my whole house.They will be coming every two weeks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Harold K.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: There were two ladies who came out and cleaned for 2 hours. They did an excellent job with the kitchen and bathrooms but I wasn't satisfied with the dusting. I had to redo some of the furniture. I did call and speak to the owner and he told me he would send someone out for one free hour of cleaning but I never did it because it wasn't worthwhile. Overall, they did a good job but weren't able to clean my whole house in 2 hours and didn't have enough time to devote to general cleaning, i.e, dusting, etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Peter T.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Greg C.
05/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tricia W.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: It was a standard housecleaning. Two people were here for about three hours, and the work they did was fine. There was not a lot of detail work done, just an overall cleaning. It was fine for the price, but I don't even remember what the cost of the service was.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda G.
05/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Rhonda G.
05/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM