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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

26 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 819 reviews

Sharon B.
11/2020
5.0
house cleaning
  + -1 more
Excellent. They made the house “sparkle”.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara B.
02/2020
5.0
house cleaning
  + -1 more
They did a good job. Rental was clean prior but all surfaces needed to be wiped down again, especially the floors and counters. 1350 sqft. Able to clean within a few days and good communicators.
Description of Work: Deep cleaning 2 hours
Rating CategoryRating out of 5
Yes, I recommend this pro

Laans H.
07/2019
5.0
house cleaning
  + -1 more
Haven't been on Angie's list in a loooong time, and this was still pending. but they were on time and got a lot done, it was a pretty long time since anyone had cleaned this place.
Description of Work: This was like years ago, but they were awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas B.
06/2019
5.0
house cleaning
  + -1 more
No problems. Owner is very responsive and staff performance was great. Cleaning crew came prepared, stayed on task and were pleasant.
Description of Work: General house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom G.
04/2019
1.0
house cleaning
  + -1 more
We have used this cleaning company for months and were pretty happy until a few weeks ago. The cleaners were only at our house for fifty minutes and it was hardly cleaned. We took pictures and called Jonathan the owner right away. Weeks have gone by and he refuses to call us back. We have left messages, sent texts and fb messenger (where we can see they have been read) with no response. We deserve a refund for the cleaning we paid for that didn't get done. Never dealt with a business that refuses to call us back. We have now heard this from multiple people who have used him before.
Description of Work: Biweekly cleaning of my home

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$95

Response from Maid To Sparkle Cleaning Services Inc
Customer threatened me numerous times that if I did not refund money 100% that they would ensure everyone knows what type of business I operate. I was contacted a week after the cleaning, so I would not be able to visit the home to investigate the claim. We were there for over 50 minutes per our GPS software.

Anna A.
06/2018
5.0
house cleaning
  + -1 more
Great!! Would definitely hire again.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda D.
06/2018
5.0
house cleaning
  + -1 more
Very good, hard workers. Gave them As for timeliness, professional and responsiveness, except on quality. B. They used a string mop which just didn’t clean at all left spots, cat hair and dirt everywhere. Talked to their manager about using my dyson and power mop. They agreed. So I’m sure it will be great next time. Overall great!
Description of Work: Whole house clean, $170 two girls, two days. 5 hours

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Cinda M.
06/2018
5.0
house cleaning
  + -1 more
Used them 3 times and each time the end result was excellent.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Lisa S.
05/2018
5.0
house cleaning
  + -1 more
They were professional and the did a great job.
Description of Work: They clean my home top to bottom during the Christmas holiday

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Amanda C.
03/2018
5.0
house cleaning
  + -1 more
Great! Ladies did a wonderful job cleaning.
Description of Work: Cleaning of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sebastian S.
01/2018
5.0
house cleaning
  + -1 more
Jonathan called ahead of their arrival and showed up right on time, as usual. They were very courteous and professional. They did a great job. Thank you!
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sharon G.
01/2018
5.0
house cleaning
  + -1 more
The owner came quickly to give us a price and scheduled the cleaning for after I recovered and took back my medical equipment.
Description of Work: I needed a new monthly cleaning team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Shannon T.
01/2018
5.0
house cleaning
  + -1 more
Went very well. Jonathan scheduled quickly for the requested day. Crew was on time and very energetic. Worked quickly to produce a thorough cleaning job. Team understood what was needed and quickly achieved desired results. Team members were personable. Only down note was that the timing of the job start had to be moved by about 2 hours; they still completed on day requested.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charles R.
12/2017
5.0
house cleaning
  + -1 more
The ladies did an exellent job. I will continue using the service as they went above and beyond in cleaning my house.
Description of Work: General cleaning for whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa B.
12/2017
5.0
house cleaning
  + -1 more
They called before they came and showed up on time. Stayed the entire 3 hours and cleaned everything I asked to get done. Easy to schedule. Would use them again!
Description of Work: Regular house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Thomas B.
12/2017
4.0
house cleaning
  + -1 more
Where they cleaned it was great. Unfortunately we found that glass shelves in the kitchen weren’t dusted and a few other items were overlooked. I would use them again but be more specific regarding my expectations.
Description of Work: I bought a deal for 6 hours of house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Thomas B.
12/2017
5.0
house cleaning
  + -1 more
Very professional. Cleaned what I asked them to clean. Well worth the money.
Description of Work: Pre-Holidays cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Valerie Z.
11/2017
5.0
house cleaning
  + -1 more
it went great. the house was so clean and literally sparkling
Description of Work: just general housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Barbara B.
11/2017
4.0
house cleaning
  + -1 more
The cleaning was quite good and the service manager who scheduled was superior. Our only disappointment was that there was one woman who can to clean by herself and complained about our house under her breath the entire time. It was really rude.
Description of Work: We had a spring cleaning for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid To Sparkle Cleaning Services Inc
Hi [Member Name Removed], thank you for the review. I will have a chat with the young lady about professionalism in our customers home. Thanks! Jonathan. Maid To Sparkle

John M.
11/2017
5.0
house cleaning
  + -1 more
This was my best Angie's list experience thus far. Immediately after I purchased the $129 special I was contacted to schedule the cleaning. The two folks arrived right on time and worked very hard the entire 3 hours. I would highly recommend these guys.
Description of Work: We hired Maid to Sparkle for a 6 hour / $129 cleaning special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Sebastian S.
11/2017
5.0
house cleaning, window cleaning
  + 0 more
It was perfect. Very dedicated and respectful.
Description of Work: We are very happy with their professionalism and will hire again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Erin W.
10/2017
5.0
house cleaning
  + -1 more
While the crew were running late, they did notify me and upon arrival immediately began cleaning.
Description of Work: Cleaning special purchased on Angie's List for 2 cleaners @ 2 hours. The crew did a good job and we were pleased with the quality of work. In fact, we have scheduled them to start cleaning for us every other week at a very reasonable price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

L O.
10/2017
2.0
house cleaning
  + -1 more
They worked for me for quite a while, once a month. I had a hard time pinning them down to a regular time that worked for me, as I did not want to leave the house unlocked. The last few months there was quite a bit of turnover in the staff, so we would have to show new folks where and what to work on. The last time, they confirmed with me the day before as to day, time, and that one of the workers had been there before. No one came. No one called. No one answered either or text or phone message.
Description of Work: Basic cleaning of kitchen, living, dining, 2 bathrooms, 2 bedrooms. No windows, laundry, bed-changing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Maid To Sparkle Cleaning Services Inc
Hello. Please advised that we did call the customer in the morning that we would not be able to clean on the scheduled date as one of the cleaning crew had to take a sick child home. Customer did not respond to our messages. I apologize for any confusion but it is my business and will provide the customer with a discount if she decides to employ our service again. Thanks. Jonathan

Wendi S.
10/2017
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
It couldn't have gone any better! The team was fantastic. I would highly recommend them and would use them again, but I've moved out of the area!!
Description of Work: Final cleaning after I moved out of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine C.
10/2017
5.0
window cleaning
  + -1 more
EVERYTHING WAS GREAT! Communication was thorough - Quick responses to my emailed queries, 3 reminder calls before the scheduled service date, and a post cleaning follow-up call to make sure I was completely satisfied. Additionally, when I needed to change our initially scheduled service less than 24 hours prior to the date/time, he rescheduled me without charging me any extra fees or just saying, "No". Joy and Christie were the ladies who provided the service and they were wonderful! After showing them my primary needs, I also game them a list of secondary items I needed if they had time left over. They were easy to talk to, friendly, asked questions to determine exactly what I wanted, said they didn't think they'd having any trouble getting all the items on both lists done and went straight to work. I was amazed at how quickly and thoroughly they accomplished each task. They finished everything on both my lists within the 3 hour period and the job did was exceptional.
Description of Work: We were getting ready to put our house on the market we chose Maid to Sparkle Cleaning. Besides having great reviews, Maid to Sparkle Cleaning had a "move in, move out" service special for 3 hours with a 2 person cleaning team. There were a couple of specific things I needed, some I didn't need. When I talked to Mr. Bergstein about those modifications, he was cordial and open to discussion and was able to satisfy my needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM