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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 551-575 of 819 reviews

Susan M.
10/2016
5.0
blind cleaning, house cleaning
  + 0 more
The two ladies did a great job.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Patricia S.
09/2016
4.0
house cleaning
  + -1 more
It worked pretty good..
Description of Work: I still hire them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Timothy M.
08/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nita A.
08/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Charley W.
08/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia Z.
07/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia Z.
07/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt and Callie D.
07/2016
5.0
house cleaning
  + -1 more
Great job, friendly staff
Description of Work: Move in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Thomas R.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: First question they asked was what specific areas do you want focused on. I appreciated that so as not to waste time on unnecessary areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$150

Suzanne T.
06/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith G.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: I've hired Maid-to-Sparkle twice for a move-out clean in two stages (once for the prep, once on final move-out day). As with all vendors, you have to help divide the labor appropriately into work you can do (and should do to your standard) and work you can reasonably expect someone else to do. In all areas, except perhaps dusting of hard-to-reach or non-obvious surfaces (baseboards), Maid-to-Sparkle's teams did a very good job -- just be ready to provide direction and follow-up to facilitate completion to your satisfaction. The dispatch service was also very good in coordination and followup survey.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joseph O.
06/2016
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$80

Response from Maid To Sparkle Cleaning Services Inc
Hello [Member Name Removed], can you please call me at 804-382-7749 to provide additional information about the cleaning? Normally I follow up after each new cleaning but did not hear back regarding feedback. Thanks! Jonathan. Maid To Sparkle

SUSAN L.
06/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher G.
06/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Doreen M.
06/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Maid to Sparkle did an overall cleaning of my home . The women were very thorough in what they were able to get done. With my home size I should have purchased more time, toward the end the women were rushing to complete the job. I will use the service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$80

Fidel A.
06/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: Upon arriving at our house it was obvious that these 2 ladies didn't know much about cleaning. First off their cleaning supplies they had brought were horrible! My house reeked of dirty mop smell, bathrooms were hardly touched ex. nothing was moved out of the way to thoroughly clean countertops. In short it was the WORST cleaning company I have ever used! |They were hired for 3 hours and one of the cleaners wanted to leave early because she felt they were done! Both were done fast because it was a horrible job. In short, we had family arriving that night and we had to clean the entire house again. What a absolute waste of money. To make matters worse, the owner/manager of the company didn't want to refund our money back only send new cleaners. Why in the heck would I want them to come back, so we can clean up after them all over again? Absolutely Not!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$129

Response from Maid To Sparkle Cleaning Services Inc
Thank you for the feedback. I was told by the husband that the cleaning was fine. The wife called back the next day indicating that the cleaning was poor and wanted a full refund. I indicated that I would send another crew back the next day. The wife agreed. However, the next day I was informed in no uncertain terms that if I did not refund the money, a poor review would be posted. Since I received two different comments from the same household, I am unable to determine exactly what happened at the customer's home. Thanks! Jonathan

Michael C.
06/2016
5.0
house cleaning
  + -1 more
.
Description of Work: Went fine. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID M.
06/2016
5.0
house cleaning
  + -1 more
.
Description of Work: The girls went beyond what I thought was expected. We did set up future cleaning service for every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Traci L.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning the areas around the house per my request. I was preparing for a party and had done much of the cleaning myself, but they were more than willing to take care of whatever area I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

LEBO X.
05/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Melissa H.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great! Have now hired them for regular service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Aamon M.
05/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charley W.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl P.
05/2016
3.0
house cleaning
  + -1 more
unknown
Description of Work: I wanted my entire house cleaned. It was really dirty. I paid $80 for 2 people, 2 hours. T h ey spent 11/2 hr. upstairs. Then I was told I would need to buy an extra hr. For $50, which I agreed to. My living room, dining room, kitchen, family room, and downstairs bathroom to be done in 11/2 hrs. I needed my kitchen floor scrubbed, not wet mopped. Didn't happen. They did not move or try to vacuum under chairs and couches. One of the girls kept reminding me how much time was left, and they were gone on the mark. They arrived 1/12 hrs. late. The receptionist was very nice over the phone, and did not charge me the extra $50. She also said that one of the girls was pregnant and had allergies!. Said she would not send her to my house again. I do have a lot of clutter, but cleaned a lot of it up. And I didn't even have them clean my bedroom at all. |

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0

$80

Response from Maid To Sparkle Cleaning Services Inc
Hello [Member Name Removed], I apologize for the cleaning performance. Please contact me for a refund. Thanks! Jonathan. Maid To Sparkle

B Frank S.
05/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: they were almost 2 hours late and did not call to let me know. Then they spent 4 hours cleaning 3 1/2 bathrooms. Other then wiping down the kitchen that was the only thing they did and the job they did on the bathrooms was very poor. I have used this company before without any complaint and I did not contact them to let them know my feelings regarding their service but never again!!

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0

$80

Response from Maid To Sparkle Cleaning Services Inc
Hello [Member Name Removed], I always encourage feedback. However, if I am not notified, I can not rectify the situation. Please call me for a refund. Thanks! Jonathan. Maid To Sparkle

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM