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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 819 reviews

kent G.
05/2017
4.0
house cleaning
  + -1 more
Although I wasn't home where the cleaning was done my wife was pretty satisfied. She did ask for the same thing several times and wasn't completely satisfied the first time but several times afterwards it seemed to get better.
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Sebastian S.
04/2017
5.0
house cleaning
  + -1 more
Very well. Jonathan was great. Excellent service!
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jesse W.
04/2017
5.0
house cleaning
  + -1 more
nice cleaning job. They knew what they were doing.
Description of Work: general cleaning. Christmas present for daughter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

LILLIAN P.
04/2017
5.0
house cleaning
  + -1 more
They were extremely attentive and worked very hard. It went very well.
Description of Work: purchased $129 for 6 Labor-Hours of Housecleaning Including 20 Windows Cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jeff S.
04/2017
5.0
house cleaning
  + -1 more
Very well. They do a great job and leave a nice summary of what they did and which person did each area
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig M.
04/2017
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
I believe the scoring above more than provides the information necessary for others to make a decision as to our satisfaction with their performance. The maids who attended to our home became very much like family. Very highly recommended allowing us an experience far above what we had previously "thought" was good service. For the cost of $80 per every two weeks, the value far outweighed the investment.
Description of Work: Due to our circumstances, we were in need of an exceptional maid service who is highly reliable and providing an outstanding level of work. This included cleaning our entire home twice a week and included a few special request which they very happily took care of for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sarah T.
03/2017
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
It went wonderfully. The women were very thorough and professional and aimed to please. They certainly did! I pointed out one hard-to-reach area that had been neglected by previous cleaners, and they got to it!
Description of Work: It was an Angie's List offer for housecleaning plus 20 windows (inside only). I don't have 20 windows, so if I remember correctly the cleaning crew cleaned some of the outside windows.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon P.
03/2017
5.0
deck cleaning
  + -1 more
Work performed was excellent, company was friendly and professional, work done efficiently. Really enjoyed having them at the House to complete this project.
Description of Work: I requested that our deck be powerwashed as well as a couple of carpentry repairs on the deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard A.
03/2017
5.0
house cleaning
  + -1 more
Very pleased. This is an excellent company to do business with. I used them many times and every time my home is spotless. And I'm hard to please.
Description of Work: They came out to do a deep cleaning on the home. They are professional, ontime, and they worked for full time we paid for, plus some.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Roxanne L.
03/2017
2.0
house cleaning
  + -1 more
It wasn't mopped, there were still drink rings on the top. Nothing was wiped off or cleaned out like they said they would. The windows were dusty, crumbs were left out. The fridge was done, however they forgot a drawer in the fridge. They told us it would take more time and money to finish everything so we had to pay an extra $30 after. Nothing was clean. We honestly don't know what they did aside from having the bathroom cleaned.
Description of Work: We really don't know, the whole house looked like they tried to vacuum.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$150

Response from Maid To Sparkle Cleaning Services Inc
I apologize for the cleaning. Please call for a refund. Thanks! Jonathan. Maid To Sparkle

Pamela K.
03/2017
5.0
house cleaning
  + -1 more
They have been very good. I have had them out here twice.
Description of Work: They did basic house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
03/2017
5.0
house cleaning
  + -1 more
A great job cleaning everything in the house to get it ready for a new tenant to move in. The main areas I was focused on were the bathrooms, kitchen, and hard floors; all of which looked great when they finished. It definitely beat me cleaning the entire house and they finished is less than three hours. I would definitely recommend Maid to Sparkle and they were also quick to schedule with the time frame I had available.
Description of Work: Whole house cleaning after move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joe B.
03/2017
4.0
house cleaning
  + -1 more
They were reasonably. They did a good job, not great. I could use them again, no big deal. Everything is fine.
Description of Work: I used Maid To Sparkle. They cleaned the house somewhat, not all of it, some of it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Marianne W.
02/2017
3.0
blind cleaning, house cleaning, window cleaning
  + 1 more
I was not at all impressed with the cleaning job that was done. Several jobs on the checklist that the cleaners said were done were very obviously not done. There was still dust on blinds and hardwood floors. The kitchen cabinets were not wiped out as they said they would be. The positive thing I can say about Maid to Sparkle is their customer service in resolving an issue. I was promptly refunded half of what I paid for the cleaning job. Jonathan was very accommodating and professional and clearly wanted to resolve any conflict. Someone even came back to the house to inspect some places where I was concerned about what products were used. Sadly, I cannot say I would hire this company again.
Description of Work: I was in need of a basic cleaning for my empty house that I was getting ready to put on the market.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$40

Response from Maid To Sparkle Cleaning Services Inc
If any customer is not happy with our service, we will always come redo the missed items or refund the customer. Thanks! Jonathan. Maid To Sparkle

Paula G.
01/2017
5.0
house cleaning
  + -1 more
Cleaners were accommodating and polite. Could have used additional attention to dusting but overall, pleased.
Description of Work: Basic housecleaning 2 people for 3 hours each

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Pamela K.
01/2017
5.0
house cleaning
  + -1 more
Two ladies came to our home and did a wonderful job. They were thorough and efficient. I had to stop them about and hour in because my elderly mother wanted to nap. They asked if they could vacuum her floor quickly to which I agreed. They came and got me about 10 minutes later and they had not only vacuumed but made her bed and finished dusting her things. After I got her settled they quietly cleaned her bathroom. So very considerate. I will have them back again.
Description of Work: Cleaned 2000sq ft home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

William C.
01/2017
5.0
house cleaning
  + -1 more
Jonathan came by the house at the time we agreed to give me a quote. I thought the quote was reasonable and hired them. Amber and Juanita arrived at the appointed time, were friendly and professional and got right to work. They did an excellent job. Jonathan called me during the evening after the cleaning to make sure I was satisfied. A nice touch I thought. I look forward to using them on a regular basis.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

herbert W.
01/2017
3.0
house cleaning
  + -1 more
Not as competent. There were some obstacles in their way and they ended up breaking little plastic things and stuff like that. I don't fault them very much for that. It was really difficult. It was just a holder for shade or something like that.
Description of Work: Purchased a Big Deal for 6 hours of housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

cheryl W.
01/2017
1.0
house cleaning
  + -1 more
I bought a package online for a COMPLETE move-out deep cleaning of my rental home that the owner, Jonathan recommended. Jonathan was quick to respond to my request, booked me immediately and we arranged for the cleaners to come to the empty house on Friday afternoon, December 9th. I did not stay as the cleaners did their work. I specifically asked for a deep cleaning on the fridge and they did an awesome job on that. But when I returned Saturday morning to inspect before I had to turn my keys back to the landlord, I discovered the toilet bowl in the downstairs bath had not been touched, the walk-in shower in the master bath's tiled floor had not been touched and there were crumbs all along the baseboard on the floor in the kitchen. Horribly disappointed. I contacted Jonathan by text on Monday 12/12 and sent photos to him that day, and he apologized for this mishap and offered up either additional free time with cleaners at my new home, or a partial refund. Since I travel for work and had no idea when I would require local cleaning services, I opted for the refund. Again, this was on December 12th. I provided my new address at that time. On January 5th, I asked what was going on with the refund check. I again verified my new address with Jonathan at that time. He indicated he would check on that and get back to me. Nothing. I asked again on January 1th. He indicated that he had mailed out the check previously and had to put a stop payment on the check since it appeared to be "lost" and he had mailed it out again the day before (Monday, the 10th). I confirmed via text (which I still have all of these texts, BTW) that he mailed on Monday and he said YES. Here it is 5 days later - no check. I live in a townhouse community where the mail is delivered to a large LOCKED community box and I have a key for my personal mail slot. Jonathan said today, 1/13, that he would check with me today and if I had not received, he would personally drive the check over to me. I have had ZERO issues getting mail from anyone and have even received time sensitive material to my new address, which I have had a key to since December 8th, with no issues. For being a brand new customer, this is beyond the pale of what I expected. Wanting the services I paid for performed as expected and a timely refund of funds when they didn't perform the job is not too much to ask. Needless to say, this will NOT be a company I do business with again nor will I recommend to anyone
Description of Work: I bought a package for a move-out cleaning of my rental home.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$150

Deborah S.
01/2017
5.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
The owner came out to best understand my needs and give an exact quote for cleaning. We worked together to match me with an awesome team. They represent the company well and are responsive to my requests when they come. Very professional.
Description of Work: twice monthly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Cecelia J.
12/2016
3.0
house cleaning, window cleaning, floor cleaning
  + 1 more
Many problems with the workers, the company couldn't keep them & the ones they had engaged in illegal activities. One of the workers told me that they went to Walmart where her counterpart stole several games/Dvd's....another time the workers walked out with my floor steamer! They returned it 2 weeks later, obviously used...
Description of Work: Cleaning of a 5,000sq ft house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$220

Response from Maid To Sparkle Cleaning Services Inc
Hello [Member Name Removed], I am not sure what this is about. I do not have a [Member Name Removed] cleaned on December 20. Accusing my workers of illegal activities is not acceptable since a) this was not brought to my attention b) If we cleaned your home on December 20 , how did we return a steam cleaner 2 weeks later? Today is December 23. Please call me at 804-382-7749. Thanks. Jonathan

Andrea F.
12/2016
5.0
house cleaning
  + -1 more
They are a great company, I've used them for a couple years. I found them though Angie's List a couple years ago by purchasing a deal, and I've been using them ever since. Johnathan, the owner, is very kind, user friendly and professional.
Description of Work: I had Maid to Sparkle clean my house three times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian L.
12/2016
5.0
house cleaning
  + -1 more
They were great. My house hasn't been that clean since the day I moved in.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michelle N.
12/2016
5.0
house cleaning, window cleaning
  + 0 more
They were very responsive and flexible as I had to reschedule (with notice) and we had access issues one day. I plan to use them in the future.
Description of Work: Windows, deep cleaning in kitchen to get it ready for my new tenant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kenneth J.
12/2016
4.0
house cleaning
  + -1 more
Every time I used them, they did a good job. They weren't excellent but they did good. They did what they said they were going to do. They didn't do anything more than that. They could have done a little extra. As soon as they cleaned, I went back and there was still dust. I could tell they went average but it didn't feel like they did anything extra. I could tell that they had been by there but didn't necessarily get everything. They did window cleaning but they didn't do it all.
Description of Work: I purchased a big deal for housecleaning. They just cleaned my house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$129

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM