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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 451-475 of 819 reviews

D A.
05/2013
5.0
house cleaning
  + -1 more
They did an excellent job. House looks great. We had a special deal for 80.00, but will seriously consider hiring them on a regular basis.
Description of Work: Routine house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Elizabeth O.
05/2013
5.0
house cleaning
  + -1 more
I am very particular about housekeepers and Jonathan has been very responsive. They had me sold when they moved the furniture so they could vacuum under it!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

John P.
05/2013
5.0
house cleaning
  + -1 more
Did a really nice job. Were very friendly.
Description of Work: Cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lisa C.
05/2013
5.0
house cleaning
  + -1 more
The team was prompt and worked very hard. It was a tough job and they had a great attitude. They were very thorough; they did run out of time as this was an Angie's List Big Deal but they did a good job. I appreciated the prompt contact both before and after the job was done.
Description of Work: Kitchen and 1 bathroom cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JoLynne D.
05/2013
2.0
house cleaning
  + -1 more
Jonathan indicated that he was in his car upon my initial contact and would call me back when he got back to the office that same day. However, he seemed optimistic that he could work me into the schedule for the following week. When I did not hear back from him, I called the owner the next day to determine if his company could meet my need as I had other companies I could call but Maid to Sparkle is the best. He proposed to do the cleaning the day of my dinner party and I asked if he could do any other day since I was setting up extra tables. He said he would revisit the schedule and get back with me, which he never did. I decided that two calls were sufficient if he wanted the business.
Description of Work: Based on my previous very positive experience with this company, I contacted Jonathan to inquire about a one time cleaning prior to a dinner party planned in my home.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Maid To Sparkle Cleaning Services Inc
I was in contact with the customer to see if I could perform the cleaning as requested. I did return the phone call and indicated that we were not able to fit her in to the schedule.

William H.
05/2013
5.0
house cleaning
  + -1 more
Although there were a couple of minor hiccups at the beginning, overall it was a pleasant business experience from start to finish. My wife and I were very pleased with the service. Two thumbs-up.
Description of Work: The cleaning person arrived on time and cleaned all (10) windows and then proceeded too clean and vacuum every room in the house. All was accomplished in a very friendly and professional manner and all to our satisfaction. We would recommend Maid To Sparkle Cleaning Services, Inc. without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Allison B.
05/2013
5.0
house cleaning
  + -1 more
I called Johnathan to schedule my cleaning at the last minute, and he was very accommodating, and two friendly and professional ladies came to clean my house before my in-laws came for the weekend. We have a heavily shedding dog, so most of their time was spent getting dog hair out of nooks and crannies and then mopping the floors. The upstairs bathroom was in dire need before their arrival and now sparkles and is ready to be used by company. They did a fantastic job in the allotted two hours, and I have already recommended them to a neighbor of mine.
Description of Work: I had purchased a coupon deal back in January for two hours of housecleaning with two people, and I finally redeemed it in May. They cleaned floors and removed dog hair, dusted, wiped counters and cabinets, cleaned two full baths (one of them in pretty rough shape!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

dawn G.
05/2013
5.0
house cleaning
  + -1 more
I bought 4 hours of cleaning through angie's list and the owner contacted me right away to set up a good day to clean. He sent 2 very nice ladies to my house and they did a great job. I requested to start a biweekly service and I have been very pleased. The owner has great communication and checks to make sure I am happy after the cleanings. I have left notes for certain items to be cleaned and they have followed through every time. I would recommend this company.
Description of Work: Clean my 3100 Sqft house and change linens on my beds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Kelly D.
05/2013
5.0
house cleaning
  + -1 more
I was contacted right away to schedule the appointment. The ladies arrived on time and were very friendly. They did an outstanding job cleaning my home.
Description of Work: Maid To Sparkle cleaned my home. The two ladies who cleaned did an outstanding job and cleaned from top to bottom. This included dusting, vacuuming, cleaning floors and all surfaces and the bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Amy G.
05/2013
5.0
house cleaning
  + -1 more
The owner was very responsive when I called and worked with my scheduled to ensure that my house would be cleaned before my out of town guests would arrive. On the day of the appointment, there was a late season snow and they were very good to communicate that they would still arrive in spite of weather and kept me apprised as to what time. The ladies that came were very professional and asked specific questions as to what my expectations were and periodically checked in with me to make sure I was pleased with the work that was being performed. And if I asked them to do anything differently, they were very courteous and did so immediately. A few days later, the owner called me directly to follow up and ensure I was happy with the work performed.
Description of Work: I purchased the housecleaning special as listed on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Barbara H.
05/2013
5.0
house cleaning, window cleaning, floor cleaning
  + 1 more
Purchased a coupon deal through Angie's list. Jonathan contacted me immediately and scheduling was easy. They arrived promptly and did a great job on everything I requested.
Description of Work: Purchased a coupon deal for four hours of housecleaning and 10 windows. They cleaned floors, dusted, wiped counters and cabinets, cleaned a half bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Joan R.
05/2013
5.0
house cleaning
  + -1 more
It went well. My only concern is that they replaced the kitchen garbage bag with one of theirs and it was of poor quality. When I went to remove it (when it was full), it shredded in my hands and I could not get it out. I had to remove the trash by hand to another bag and then eventually was able to remove the bag. The rest of the work was just fine. Jonathon was very responsive to my call and scheduled an appointment readily.
Description of Work: Damp mopped floor, changed bags in trash cans and removed trash, vacuumed, made bed, cleaned bathrooms

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Carolyn S.
05/2013
4.0
house cleaning
  + -1 more
Jonathan was quick in returning my initial call. Due to a large number of Angie's list Big Deals purchased, the first date available for my cleaning service was 2 weeks later. Jonathan checked in with me several times and called to confirm the appointment time. The two girls arrived on time for the 2 hour cleaning service. They were friendly and eager to please the customer! We shared with them our specific cleaning concerns in the house before they began cleaning. They were diligent, friendly, and professional workers. They were eager to have us check their work and willing try alternate methods and spend additional time on some stubborn mildew in the shower areas. It was delightful to work with such a responsive company that puts customer satisfaction first. Jonathan called while the girls were still working to make certain we were satisfied with the work and assured us that there would be no additional charge, even though the girls stayed some additional time beyond the 2 hours purchased.
Description of Work: The two ladies cleaned the kitchen and 3 bathrooms thoroughly. In addition, they cleaned the hardwood and vinyl floors and vacuumed the carpet. Furniture was dusted, as well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Christine R.
04/2013
5.0
house cleaning, floor cleaning
  + 0 more
jJonothan was very curteou and accomaded to scheuling around my time frame. I was expecting company and wanted the cleaning down a few days before the company arrived. Jonathan was able to change his schedule around to make it happen.
Description of Work: the housecleaners were very detailed.and efficieint. They did much better than I could imagine! Tanya and Carey were the best cleaners I have ever had to clean my house. I have been using housekeepers or cleaning services my entire 26 career. I lovw a clean home and Maid to Sparkle made it happen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Judy H.
04/2013
5.0
house cleaning, window cleaning
  + 0 more
The ladies who cleaned were right on time and very courteous and personable. They asked specifically what I wanted cleaned and followed my directions and even cleaned and straightened areas I didn't think they'd have time to finish. But they did! I was amazed at how much they accomplished in the time they were here. They were efficient and provided quality work. I wouldn't hesitate to recommend them to anyone and will use them again in the future!
Description of Work: They cleaned all downstairs windows, in and outy, cleaned two and a half bathrooms, mopped all floors, vacuumed all carpeted areas. They also dusted and straightened up in every room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jake Y.
04/2013
2.0
house cleaning
  + -1 more
First, the ad at the time was deceptive. "$80 for 4 Hours Of House Cleaning!" I paid $80 for two maids that performed 2 hours in total of cleaning. The company felt that if there were two maids there fore 2 hours, it was as if it was a total of 4 hours of cleaning since there were two maids. It was just deceptive. I think the ad was modified after I called back and complained. When my husband went to the house to meet the cleaning team, one of the maids was in the kitchen talking on her phone and not cleaning! When I got home, I felt like barely anything was touched. The only way I would've known there was someone cleaning was by the smell of all the chemicals. It was then that my husband told me the phone story which makes me think they spent most of the time talking on the phone and not cleaning. I called the company to complain and they said they'd call me back and try to find someone else to send over to finish the job. The problem was they didn't know which team they sent out originally and I didn't want the same crew. The guy on the phone said he'd call me back to reschedule and he never called. The company is unresponsive, does not deliver quality results, and was deceptive in their advertising. Will not be using this company EVER AGAIN.
Description of Work: 2 hours of cleaning. I could barely tell anything was cleaned beyond the bathrooms.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$80

Response from Maid To Sparkle Cleaning Services Inc
Customer purchased our special which indicated $80 for 4 hours of housecleaning. This was a total of 4 man hours. Normally, we send a team of two for 2 hours, or, 1 person for 4 hours. We DID NOT change the ad, we DID NOT mislead the customer regarding time in the house, and the customer WAS informed before the cleaning that the total time in the house would be for 4 man hours. I apologize for the misunderstanding in the ad, which will be corrected to ensure future customers know the total amount of time that will be spent in the home. As for the cleaning crew on the phone, I instruct them to contact me when they arrive to ensure the crew arrives on time.

Shirley C.
04/2013
5.0
house cleaning
  + -1 more
The two ladies arrived on time and they worked hard the entire time they were here. Their work was excellent and thorough. There were no "don't"s for these ladies. They worked perfectly in tandem with each other and were very respectful. I would use them again in a heartbeat and I highly recommend them. Shirley
Description of Work: They cleaned my entire house, vacuumed, scrubbed, washed, dusted and polished, all the while being very friendly and personable. On a couple of occasions, they went beyond the call to clean spots that were difficult to remove or clean. They did not dilly dally or rush through the job. They were perfect. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carolyn W.
04/2013
5.0
house cleaning, floor cleaning
  + 0 more
I had four cleanings for $300 using the Angie's List coupon. I tried another company for comparison and was not as pleased as I was with Maid to Sparkle. Both did a good job, but Maid To Sparkle was friendlier, more presentable, a bit more thorough and MUCH more professional. I decided to use Maid To Sparkle for the next six months and hope they remain as thorough as they started! I'll update my review with a "long term contract" review when the six months is up.
Description of Work: Wood floors and tile floors cleaned. General cleaning of entire house, sans my art studio and the laundry room. They seemed to really care about our satisfaction with the job and were even friendly with my nosy and overly friendly cat!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jason W.
04/2013
5.0
house cleaning
  + -1 more
our last maid had moved away. called on Maid to Sparkle on Friday, Jonathon came by on Saturday to give estimate, cleaners/maids came on Tuesday. since at work, don't know if they arrived 'on time'. happy with the work. hired for bi-weekly service
Description of Work: bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janet M.
04/2013
5.0
house cleaning
  + -1 more
They arrived on time, cleaned well, My house was very cluttered and they did a good job of working around my messes.
Description of Work: Did a great job of cleaning a cluttered house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Leslie L.
04/2013
5.0
house cleaning
  + -1 more
It went very well. They were late, but when I called, I was given an updated status, as well as an additional hour of cleaning to make up for this. The 2 women who did the work were very nice and efficient and went right to work. They did a fantastic job and it was a pleasure being in the house once all of the cleaning was done!
Description of Work: This deal was to perform 3 hours of housecleaning. This included vacuuming, wiping of all surfaces, cleaning hard surface floors and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Thomas M.
04/2013
5.0
house cleaning
  + -1 more
I really wanted my kitchen and windows to shine and they did. Jonathon bent over backwards to accommodate my schedule. They did a wonderful job.
Description of Work: I requested that they clean my kitchen and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ming Z.
04/2013
5.0
house cleaning
  + -1 more
The company manager Johnathan is very responsible leader who arranges the schedule, reminder and post service inquiry very well. And the cleaning crew did a good job to clean my house. I will definitely use its service in the future when in need.
Description of Work: The company manager Johnathan is very responsible leader who arranges the schedule, reminder and post service inquiry very well. And the cleaning crew did a good job to clean my house. I will definitely use its service in the future when in need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eleanor F.
04/2013
4.0
house cleaning
  + -1 more
The manager called and made an appointment for 9:00 a.m. on a Tuesday morning (the ladies came at 9:30). I explained what I wanted them to do and they did their job. It wasn't perfect but the first time you have a service it never is perfect. They missed a couple of areas and I let it go. The ladies were polite and efficient. When the manager called I told him that I would like to keep the service on a bi-weekly basis for now and that I would work out any problems I had with the cleaners. They came a second time and I was very happy.
Description of Work: Maid to Sparkle Cleaning Services came in and cleaned my entire home. There were a couple of small items that were overlooked, however, the service did what I expected.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Kim L.
03/2013
4.0
house cleaning
  + -1 more
Overall it was a good experience. I bought a Angie's List Coupon for 8 hours of cleaning. The manager was very responsive and called beforehand to set up the appointment. I had them come three separate times. Each time I had a different person(s) cleaning. They did a good job, covering everything that I needed doing.
Description of Work: They cleaned three separate times. Twice they came for four hours and cleaned the bathrooms, some of the bedrooms, the kitchen and living areas. They mopped, vacuumed, and scrubbed. Twice they came with two people. Once only one person came.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM