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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 426-450 of 819 reviews

james W.
07/2013
5.0
house cleaning
  + -1 more
Awesome work! I have LOVED my services thus far. They have been very detailed and professional with all the cleanings. I am very picky when it comes to cleaning my bathrooms and my kitchen. I have not had 1 single issue since that began. The young lady who comes bi-weekly has been very attentive and open to all of my request. I am extremely happy with my services!
Description of Work: Complete top to bottom house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

rawley W.
07/2013
5.0
house cleaning
  + -1 more
First Time Out We had used the same maid service for seven years before issues started to creep in. Over the next nine months we went through two other services with results ranging from mediocre to simply unacceptable. As I suspect with most Angie's list members, we were reluctant to raise too much of a fuss because we are very picky. In our defense, we do communicate our expectations in very clear terms during the interview. Well, with some folks even that does not work. So, here we are. Jonathan listened to our expectations and did his dead level best to manage ours. A couple of weeks later we scheduled the first visit. Two ladies arrived, on time, and spent two hours cleaning our house. They were professional, brought clean vacuum bags and were very thorough in their process. An added bonus, these two ladies were personable, even friendly. When done we inspected the house before they departed. It was the best cleaning job we have paid for in over eight years using a service. Do not get me wrong. We keep a tidy home and only require a service monthly. These ladies do the hard stuff and performed flawlessly. We promise to update our reviews every six months. Folks like this deserve updates. An Angie's List trick, always go for he highest rating, not the lowest price. We will not make the same mistake more than twice. No sir, we will find other and dumber mistakes. Hats off Maid to Sparkle!
Description of Work: Cleaned our home (2,800 sq ft).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Aisik M.
07/2013
5.0
house cleaning
  + -1 more
Maid To sparkle is by far one of the best cleaning services I have ever used. Jonathan the owner helped me schedule the appointment, he even called the day before to remind me they were coming over. The cleaning crew was professional and wasted no time getting right into cleaning my home. The first thing I noticed was how great everything smelled. Every room was spotless! They even scrubbed the base moldings in every room so can imagine how the rest of the house looked. I will definitely use Maid To Sparkle again.
Description of Work: Cleaned my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joseph B.
07/2013
5.0
house cleaning
  + -1 more
The owner returns calls promptly and takes care of any service requests. The ladies who clean my home are nice, courteous and thorough, paying attention to the areas I have specifically requested.
Description of Work: Bi-weekly cleaning of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Doug H.
07/2013
4.0
house cleaning
  + -1 more
The first appointment several months ago was a debacle, but one of the cleaners was good, so the owner and I talked, and she is always on my cleaning jobs now. She is, however, talkative about her ailments, and about the shortcomings of the others on the crew, which I find to be inappropriate. She brings helpers of varying skill. The cleaning itself is pretty fair now. I have to inspect when they are done, and there is often something that needs correction. We have them use our cleaning products, and sometimes the amounts are overused, leaving a sticky floor. To sum up, I'm getting a fair level of cleaning - better than my wife and I have time to do - but real professionalism and thorough cleaning every time are not the norm.
Description of Work: Cleaned kitchen, dining room, living room, two baths, one bedroom, downstairs office and hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

KACY N.
07/2013
5.0
house cleaning
  + -1 more
I was impressed with the communications and the service. The ladies were punctual, thourogh and friendly. Yes! I would call them again.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Melissa S.
07/2013
5.0
house cleaning
  + -1 more
I've found the service to be very reliable, personable and willing to listen to my needs and requests.
Description of Work: I have weekly service from Maid to Sparkle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Suzanna S.
07/2013
5.0
house cleaning
  + -1 more
The whole experience was wonderful. I called to set up the appointment and received a call the night before confirming when the maids would arrive the day of the scheduled cleaning. On the day of the appointment, I received another call from the maids to let me know they were on their way. Upon arriving, the two women introduced themselves, asked if there were any areas that I wanted them to pay particular attention to and requested a tour of the home so they were better acquainted with the layout and the areas to be cleaned. They did a fantastic job. The kitchen shines and everything smells so good. The bathrooms are gorgeous (I must admit, I hate cleaning bathrooms!) and the rest of the house is very, very clean. I have a dog, so dog hair is constantly an issue, but they did a very thorough job and no dog hair remained anywhere -- not in corners or under the bed! When they left, they actually thanked me for using their service. I would definitely recommend the service and I know I will be using them again.
Description of Work: Two maids came and cleaned my 2100 square foot house in two hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Linnea B.
07/2013
4.0
house cleaning
  + -1 more
I liked that they were able to get the job done.
Description of Work: They did an overall housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sara M.
07/2013
4.0
house cleaning
  + -1 more
I was not at all happy with the first cleaning of the house. However, the owner was very receptive to my complaints and did everything possible to make sure I was pleased. They cam back again, at no cost to me, and did a really good job
Description of Work: clean the house

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Melba H.
06/2013
3.0
house cleaning
  + -1 more
They were a little late. They began upstairs and did a great job with both bathrooms and the floors including the hallway and stairs. Downstairs was a different story. The microwave was not cleaned, kitchen cabinets were not washed/cleaned, ceiling fan not touched, windows smeared, chandelier not dusted, lamp table not cleaned but the floor and half bath were good. Since they started later in the afternoon it was late when they finished and I don't think the ladies knew it was this big of a job when they came. There were many cell phone call that seemed to be with children. I believe they were tired by the time the got to the down stairs.
Description of Work: I requested they clean the house including washing all baseboard, doors, cabinets and most windows.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$160

Response from Maid To Sparkle Cleaning Services Inc
I called the customer and left a message indicating that we would come back to redo the downstairs. If any of our Angie's List customer's are not satisfied with our cleaning, we come back the next day. I did not hear back from the customer.

Scotta B.
06/2013
5.0
house cleaning
  + -1 more
Went super. The two ladies that came looked to me for direction. I just want rooms clean and that's what I got. Thank you. I got the special 80.00 coupon and it was truly worth it.
Description of Work: The provider did general cleaning of living room, dining room, kitchen, half bath, foyer, hallway. Were punctual and polite. Did a great job. I will definately use this service again. So happy to have things clean and sparkly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Samantha B.
06/2013
5.0
house cleaning
  + -1 more
I've been a biweekly customer for a few months now, and the staff at Maid to Sparkle does a great job. Jonathan is very receptive to feedback and if something needs a little additional attention, the staff is happy to take care of it. The prices are reasonable, and they are trustworthy and reliable. Highly recommend.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Phyllis K.
06/2013
4.0
house cleaning
  + -1 more
They were terrible. It was awful. I gave them four different tries. They came like hours late. The first time, there was a list of about 13 things they didn't do that they were supposed to do that they said they normally do every time. Every time, there were different people. I have to train them every single time and they still mess things up. After giving them four tries, I finally just gave up on them. Price was okay. The manager was supposed to call after every session but never did. He didn't even reply to my emails. The first time when they messed up so badly, he didn't send a crew to fix it. He just said, "Okay, we're just going to come next week and charge you for the first week then." The second week, there were still all kinds of problems. They didn't fix them. They would just come the next week and then it would just get harder and harder and they couldn't catch up.
Description of Work: We used Maid To Sparkle Cleaning Services.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Maid To Sparkle Cleaning Services Inc
After every initial Angie's List cleaning, I follow up with a phone call to ensure the customer is satisfied. If there are any issues, we come back to correct them. I did give the customer a credit since she was not happy with the initial cleaning. I also responded to the customer's emails as this was the customer's preferred way of communicating.

Tehsina S.
06/2013
3.0
house cleaning
  + -1 more
Maid To Sparkle Cleaning Services Inc. was okay. I could not say they were bad but I was expecting more than what they did. They were pretty good. It was not impressive but it was okay. Maybe, I would say I will give them a try.
Description of Work: Maid To Sparkle Cleaning Services Inc. did four hours of housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Evelyn T.
06/2013
4.0
house cleaning
  + -1 more
I don't know "how it went," since I needed to leave the house to run errands, etc. However, the end result was a sparkling clean environment with just the right amount of fresh fragrance in the air when I returned home - I was very pleased.
Description of Work: Provider cleaned three carpeted rooms, kitchen (vinyl floor), two full bathrooms, marble-tile entrance hall, and carpeted stairs to second story (cleaning not requested upstairs).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennie T.
06/2013
5.0
house cleaning
  + -1 more
Jonathan was extremely helpful in scheduling this service and followed up with reminders as necessary. The cleaners arrived on time, fully equipped. I conducted a tour of the house and they proceeded to clean as we discussed during the walk through. They were very professional, quick but thorough and carried out all the tasks as requested. It was a difficult first cleaning as we had just completed constructing a new room in the house and, thus, it was filled with wallboard dust. I was very pleased with the service, so much so that after the event I called Sparkle and arranged a monthly cleaning of my house. I am assured of the return of at least one of the women, Tanya, and I'm happy about that. The other woman was due to have a baby and will be out of action for some time.
Description of Work: In response to purchase of an Angie's List Big Deal, Sparkle provided 4 man hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

James R.
06/2013
4.0
house cleaning
  + -1 more
Very professional and complete cleaning. They did all we expected and following the initial cleaning we hired them on a regular basis. We have now used Maid to Sparkle for four or five months and have been pleased. When we see a concern or make a request for a change in the way they clean, they are always prompt and willing.
Description of Work: Initial whole-house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Ben T.
06/2013
3.0
house cleaning
  + -1 more
They showed up on time ,crews are never the same,They started talking about how dirty the house was and their company was the one cleaning it for the last half year . One crew was working in the kitchen broke the stainless steel faucet left and didn't let anyone know ,Took a while to get in fixed but the plumber that installed it was able to get a part off another sink and match it instaed of replace the sink.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$85

Response from Maid To Sparkle Cleaning Services Inc
Unfortunately for both parties, we were unaware of the situation. We do have an online feedback form to ensure we receive constant updates from our customers. We apologize if we did not measure up to the customers standards.

Scott W.
06/2013
5.0
flooring contractor, house cleaning, window cleaning
  + 1 more
The team that showed up right on time, was very professional and immediately went to work; there was no lag time nor wasting any moments. We had to leave several times and then come back (were moving in at the same time) and this was no bother to them. They were efficient; split up and accomplished different rooms/floors at the same time. I'd definitely use this company again!
Description of Work: Maid to Sparkle came in and did a "move in" cleaning, to include windows, fridge, pantry, cabinets, blinds, bathrooms, baseboards and vacuuming.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher B.
06/2013
4.0
house cleaning
  + -1 more
I purchased a Big Deal coupon for Maid To Sparkle Cleaning Services. For the work, I have to give it a 7 from a scale of 1 to 10. But the customer service was excellent. The gentleman I dealt with was wonderful. I had some concerns about the cleaning and he responded very promptly, wanted to come back and address the issues and they actually agreed on some kind of fix to the problem. He really worked around my schedule because I called him on a short notice. He was extremely courteous. When I told him I wasn't too happy with the way they had cleaned, he was gonna come out the next day and address the issues. He pretty much gave me half my money back. He was very good and concerned about the fact that I wasn't happy. I think he's the owner. I don't know if the cleaning people were new. But anyway, I would probably give them another shot.
Description of Work: Maid To Sparkle Cleaning Services provided basic housecleaning. They cleaned the bathrooms, the kitchen, inside and outside the cabinets, washed the floors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Melanie K.
06/2013
5.0
house cleaning
  + -1 more
The cleaners were great and did a wonderful job!
Description of Work: Four hours of house cleaning with a two person team. (online deal)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Denise K.
05/2013
5.0
house cleaning
  + -1 more
Excellent work. They sent one person but she was here for over 4 hours and did an outstanding job..I was so impressed.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Deborah S.
05/2013
5.0
house cleaning
  + -1 more
I contacted Jonathan after purchasing the Angie's List coupon and was scheduled within one week for 4 hours of cleaning. My house was very neglected and the two ladies that arrived were very diligent in cleaning as much as they could in the time alloted. They did a very nice job using all their own supplies. There is still more to do and I plan to schedule another visit from them in the near future. These folks are great to work with and I would recommend them without hesitation.
Description of Work: Two very nice ladies cleaned my house for two hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Anne D.
05/2013
5.0
house cleaning
  + -1 more
Excellent Service and Professional Quality of Work
Description of Work: cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM