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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 376-400 of 819 reviews

Susan M.
11/2013
5.0
house cleaning
  + -1 more
Jonathan and his staff are exceptionally professional and courteous, efficient, and effective. I know nobody cleans a home like the owner, but Carrie comes darned close. She does a fabulous job and cleans like she would want her own home cleaned. Jonathan is prompt in setting up an appointment and following-up to make sure I was satisfied. I have used Maid To Sparkle before and continue to be pleased with their work. I used a different service recently and was sadly disappointed. I will stick with Maid to Sparkle from now on. Great service, great staff, great value. Don't go elsewhere!
Description of Work: Maid To Sparkle Cleaning Services Inc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan E.
11/2013
4.0
house cleaning
  + -1 more
It was fine. I would say they did a good job. They didn't do an excellent job though. I would say that they were good cleaners. The 2 women that were here did a good job but I thought they could have been a bit more thorough. They came out within the week of us calling them.
Description of Work: I purchased a Big Deal service from Maid To Sparkle Cleaning Services Inc for housecleaning services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

thalia B.
11/2013
4.0
house cleaning
  + -1 more
It was okay. I would say that it was just the deal that they had.
Description of Work: I had Big Deal for Maid To Sparkle Cleaning Services Inc. I had a brand new house and it needed to be clean before I move in.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Maid To Sparkle Cleaning Services Inc
Hello [removed member name], I apologize if the cleaning was not up to your standards. Maid To Sparkle will always make amends if the customer feels we could have done a better job. Please call me at 804-382-7749 to see what I can do to improve the cleaning. Jonathan-Maid To Sparkle

Dwayne B.
11/2013
5.0
house cleaning
  + -1 more
The ladies arrived on time and went right to work. They did a great job with no fuss.
Description of Work: Cleaned the entire second floor with 2 bathrooms and 3 bedrooms along with the 1st floor kitchen 1/2 bath family room living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Catherine M.
10/2013
5.0
house cleaning, floor cleaning
  + 0 more
We had purchased a big deal for the service, and it turned out very good. They called and confirmed, they did a good job when they got here and they were thorough. I would recommend them.
Description of Work: We used Maid To Sparkle Cleaning Services Inc. They vacuumed, dusted, cleaned the bathroom, kitchen, the floor, and all that we expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Chuck F.
10/2013
5.0
house cleaning
  + -1 more
The ladies were on time and got right to work. They did an excellent job and even took care of the little details.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Raghu B.
10/2013
1.0
house cleaning
  + -1 more
Did not call back after several voice-mails left over a period of several weeks. Once when they did pick up, said they will call back in 10 minutes, but did not. Very unprofessional.
Description of Work: I purchased a Big Deal from Maid To Sparkle Cleaning Services Inc.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Maid To Sparkle Cleaning Services Inc
Customer was contacted within 24 hours. I left 2 voice messages and left my phone number indicating that I am available 24 hours a day. I apologize if you did not get my messages. If you would like to contact me at 804-382-7749, I can put you on the schedule. Thank you. Jonathan-Maid To Sparkle

Annette M.
10/2013
5.0
house cleaning
  + -1 more
Perfect. Owner, Jonathan, so professional. Made contact several times both before and after. The young women who came to work were very pleasant and went to task immediately. Did a great job. The house smelled so good. Would definitely use them again. Highly recommend.
Description of Work: Clean entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Gary S.
10/2013
5.0
house cleaning
  + -1 more
I've used this service before. It's a great service they do a very good job. I'd had some dry wall work done so there was lots of dust around the house. The house was spotless when they were done. I highly recommend.
Description of Work: 4 hours of house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michele H.
10/2013
5.0
house cleaning
  + -1 more
Very well. The girls arrived on time, were polite, pleasant and professional. Showed them through the house and they got right to work. Very thorough and did a good job.
Description of Work: 2 hrs, with 2 girls, of whole house cleaning and what interior windows they cold get to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

kristin B.
10/2013
5.0
house cleaning
  + -1 more
Appointment and set up with Jonathan was great and he contacted me right away and scheduled immediately. Christy did a wonderful job, she went above and beyond anything I requested! Jonathan followed up that evening to ensure everything was done to my approval and I told him I would be using them again next month!!! Such a great find!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jamie W.
10/2013
5.0
house cleaning
  + -1 more
I called and set up an appointment with the owner on the afternoon of my closing. The closing was delayed, and the owner worked with me to fit us into the schedule. Two young ladies arrived (they were actually waiting on me), and performed a move-in cleaning at my new house. The ladies did a nice job.
Description of Work: Move-in Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dana A.
10/2013
5.0
house cleaning
  + -1 more
The service had been pretty good. They come every week. I really like them. I like the smell of the cleaning products that they use. It is a good value for what I pay.
Description of Work: I hired Maid To Sparkle Cleaning Services Inc for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Kathy A.
10/2013
5.0
house cleaning
  + -1 more
They were nice, professional and approachable. I intend to use this service in the future.
Description of Work: Provider cleaned our house, paying attention to baseboard cleaning and overhead fan wipe down, as well as inside of windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Chuck F.
10/2013
5.0
house cleaning
  + -1 more
Very dilligent and detail oriented.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Gale H.
10/2013
4.0
house cleaning, floor cleaning
  + 0 more
Company was very punctual and came when informed. Kristin and Brittany were professional, friendly and cleaned very well. Will definitely use them again in future.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Leslie L.
10/2013
5.0
house cleaning, window cleaning
  + 0 more
I have used this service before through Angie's List, and was as pleased this time as I was the last. One thing to note - the window cleaning is for the inside of the window - not the outside, which is something I did not realize. The woman who came were friendly and professional, and I felt very comfortable with them in my home. They do a thorough job, including things such as dusting for cobwebs on the walls and leaving bags in the garbage cans. They place things back in a pleasing arrangement as well, even though I had some things in a haphazard placement. I have used other services but this company is definitely the best, and I will be using them exclusively in the future.
Description of Work: Cleaned the house as well as 10 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Nick L.
10/2013
4.0
house cleaning
  + -1 more
The appointment scheduling was prompt. The house cleaner was on-time and professional. The areas that were cleaned were done very well. The only issue is that in 4 hours they were unable to complete my whole house. My house is approximately 1800 sq. ft. and I am a fairly neat and clean guy. The house cleaner even commented on that. Unfortunately the main living area, a sunken den that represents about 800 sq. ft. of the house, was not touched. I was told that in the 4 hours they were unable to get to that part.
Description of Work: Provided housecleaning service - basic - floors, bath, kitchen

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

jennifer P.
09/2013
5.0
house cleaning
  + -1 more
The ladies were nice and accommodating. They scheduled for 9am and got here at 10 but did call about 9:40 to say they were behind. They did not have any kind of uniform, but did bring all of their own supplies (that smelled wonderful!) and took a break between hours one and two.
Description of Work: Two cleaning women came for two hours and cleaned everything (after I prioritized) possible within the time frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

paul w R.
09/2013
5.0
house cleaning
  + -1 more
Very well. Very polite and professional and did great job.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tony B.
09/2013
5.0
house cleaning
  + -1 more
Fantastic! Great job. Showed up on time and completed job on time. Will use again!
Description of Work: Thorough cleaning 2 story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

karen R.
09/2013
2.0
house cleaning
  + -1 more
I am not satisfied at all. There was just a lot of cleaning that wasn't done and very incomplete. Several areas of the house weren't even touched. The Big Deal was for two people for two hours, but one of the girls left after an hour and the other one did most of it. The one that left told the other one that she did certain things that she didn'tdo, like the bathroom wasn’t even touched. I spoke to the owner about it and he offered for them to come back out and I just declined that because I was really fed up.
Description of Work: I have purchased a Big Deal for Maid To Sparkle Cleaning Services Inc for housecleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$80

Response from Maid To Sparkle Cleaning Services Inc
I apologize for the poor performance. One cleaner left due to a child becoming ill at school. Any customer that is unhappy with our service, will have another crew return to correct any issues. I did offer the customer the opportunity to have us come again, but she declined.

Joy M.
09/2013
5.0
house cleaning
  + -1 more
Two women cleaned my home for two hours. Overall, the house was clean with the exception of the kitchen sink and glass cooktop. Both needed more elbow grease. The women arrived on time and called me when they were on their way. I received a follow up call rom Jonathan fthe same day to check on the work. When I mentioned the problem areas, Jonathan offered to have someone come over the next day to correct the problem. I declined but appreciate the offer. For $20/hour, I think it was a reasonable value. I wouldn't pay more than that.
Description of Work: Cleaned my main floor and three upstairs bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SALLY L.
09/2013
5.0
house cleaning
  + -1 more
I wasn't there, but received good reviews. thanks for helping us out! Signed, Salisbury mom
Description of Work: cleaned house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MELINDA S.
09/2013
3.0
house cleaning
  + -1 more
Very mediocre, although the cleaning women were very nice.
Description of Work: Cleaning of first floor. Not very thorough. Used excessive water on flooring.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$50

Response from Maid To Sparkle Cleaning Services Inc
I apologize that our service was not quite up to your standards. Our service has a guarantee that if any customer is not satisfied with our work, we will come back and redo the work.. Thank you.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM