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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 351-375 of 819 reviews

Andrea F.
01/2014
5.0
house cleaning
  + -1 more
Maid to Sparkle is great. Johnathan is user friendly, professional and sensitive to the customer needs. He also conducts follow up phone calls to see hoe the service went. I am really pleased with the service I received. I am a return customer and will continue to be! Great company! Great job! Thanks!
Description of Work: Cleaning Residential

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

David F.
01/2014
3.0
house cleaning
  + -1 more
Unfortunately, the deal didn't provide enough time for them to do as thorough a cleaning as we would have liked.
Description of Work: I purchased a Big Deal for them to clean our house.

Rating CategoryRating out of 5
quality
4.0
value
3.0

Yes, I recommend this pro
$80

Response from Maid To Sparkle Cleaning Services Inc
[removed member name] I apologize if we were unable to clean more of your home in the time allotted. If you like, I will provide the same introductory price and return to finish cleaning the rest of your home. Thank you. Jonathan. Maid To Sparkle

Doris S.
01/2014
5.0
house cleaning
  + -1 more
They arrived on time and were very respectful of my being home and working on my computer in a separate room from those being cleaned. They did a very job and my home was clean and smelled very fresh when they were finished. I have signed up for monthly cleanings on the basis of their performance.
Description of Work: I bought the special for two hours with two cleaners and they did usual dusting, mopping, trash emptying, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy G.
01/2014
4.0
house cleaning
  + -1 more
I have had them 4 times now. There have been a few people that we have asked not to send back but there are now some steady cleaners that do a great job and we request. They are never there at the time given and typically don't call to say they will be earlier or later than the qouted time.
Description of Work: We use this company every 3 weeks.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$105

Response from Maid To Sparkle Cleaning Services Inc
My apologies. We are starting to have our employees call our customers when we are on the way. I understand about not arriving on time as I sometimes go through the same experience with repairmen. Thanks!

Teresa L.
01/2014
5.0
house cleaning
  + -1 more
The girls I had were professional and worked at a steady pace. They did a very good job and I will definitely call them again. Also, when I first called for the service they were able to fit me in within four days. The response time was great!
Description of Work: I had the two hour special with two cleaners and they cleaned my three baths, kitchen, floors, polished the woodwork trim, vacuumed two floors, and dusted on both levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carol Z.
01/2014
5.0
house cleaning
  + -1 more
Showed up on time, were friendly, worked the whole time, brought all of their own supplies.
Description of Work: Two women did a great job of cleaning my house thoroughly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Phyllis S.
01/2014
5.0
house cleaning
  + -1 more
The two employees were outstanding. They came in and listened to my needs and went right to work. They were pleasant and very efficient but through. My floors and bathrooms sparkle. I told them what my priorities were and they still did over and above that. I used this company because of an Angie's List special that was running during Christmas. I am glad I did.
Description of Work: The workers came in and we discussed my needs. Then went right to work. No nonsense...I like that!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Matthew M.
01/2014
5.0
house cleaning
  + -1 more
They did a very good job. They were great. I hadn't used them before. I liked that they did what they said they were going to do. Two people showed up and they worked for two hours. I had no issues with the service. It worked fine. They did strike me as a little expensive but it was still fine. I've been thinking about calling them again.
Description of Work: I used a big deal from Maid To Sparkle Cleaning Services. They cleaned the bathroom. They did mopping. They dusted. They cleaned windows. They did all kinds of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert G.
01/2014
5.0
house cleaning
  + -1 more
They showed up when they said they would. Did an excellent job cleaning the house. Took their time to do it right.
Description of Work: Cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dottie M.
01/2014
5.0
house cleaning
  + -1 more
It was very difficult to schedule the service because the agency was completely booked for each of my preferred dates, however the two ladies who eventually came were quite wonderful. They asked me which services were most important to me, such as bathrooms, floors...etc, and they did an excellent job!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Craig M.
12/2013
5.0
house cleaning, window cleaning
  + 0 more
The house sold and we moved. They did a fine job once they got there. I think that they did the front windows of the house. That was part of the purchase. They were right on time to the address that I had given them, which was my current house.
Description of Work: Maid To Sparkle Cleaning Services Incorporated cleaned our house, so that we could get it sold. It was a big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas B.
12/2013
5.0
house cleaning
  + -1 more
Purchased the service through an Angie's List deal. Contacted the owner to schedule an appointment on very short notice during the Christmas holiday season. Was pleasantly surprised that he was able to schedule our service just a few days before Christmas on a Saturday. The service was scheduled for 9:00 AM and 2 employees were sent to work a 2-hour block. They contacted us at 9:00 AM due to an issue with directions to the house and were on the job by approximately 9:05 AM. After brief introductions, they asked about our cleaning priorities and went straight to work. Both employees worked steadily for the full 2 hours and periodically asked for us to check to confirm that the work was being performed to our satisfaction. No issues at all with the service. The best compliment came from my adult son who visited during the holidays and remarked that the house looked great...better than he had seen it in some time. The next day, we received a follow up call from the owner to check on the work performed. The entire experience was excellent.
Description of Work: Provided 4 hours of housecleaning to include damp mopping kitchen floors, dusting, vacuuming, cleaning 3 bathrooms, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lynnette S.
12/2013
5.0
house cleaning
  + -1 more
They did a very good job! I am very pleased and will definitely use them again.
Description of Work: House-cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carlos G.
12/2013
5.0
house cleaning
  + -1 more
It was a wonderful experience having the ?Maid to Sparkle? crew render service at my multi-level home. They (2 crew members) arrived well equipped and were pleasant and professional, they got right to work and did an outstanding job. They were detail oriented and took care of the fine little details, even made quick work of a few problem areas, caused by my kids and dog. Jonathan and his team are exceptionally professional and courteous, efficient, and effective. I will definitely recommend the ?Maid to Sparkle? crew and use their services again.
Description of Work: House Cleaning Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Denna D.
12/2013
5.0
house cleaning
  + -1 more
It was wonderful. They were great. I liked that they were pleasant and that they worked steady and that they did a good job.
Description of Work: I used the "Big Deal" that I purchased for the services of Maid To Sparkle Cleaning Services. They cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Septimus B.
12/2013
5.0
house cleaning
  + -1 more
Two people worked for 2 hours. They did a very good job. I would hire them again.
Description of Work: We purchased 4 hours of cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Katherine K.
12/2013
5.0
house cleaning
  + -1 more
They were wonderful. Their equipment was in good condition, they cleaned thoroughly and quickly. They willingly met my needs ( I am allergic to most cleaning products) and got along very well with my rambunctious little dog. Jonathan was very quick to respond to my purchase and worked hard to get to us as quickly as possible. That very week. He called before the girls came to let me know they were on their way (the girls also called) and then again later that day to see how everything went and if I was pleased. I told him I'd like to consider his company as a bi-weekly cleaner for me. He made an appointment immediately for a couple of days later. When he came he walked through my home and asked what I had been paying. I told him and he matched it. I was pleased and can't wait to see them again. O yes he told me I would have the same two girls each time, and that pleased me very much, especially with the dog issue. I highly recommend this company.
Description of Work: In response to the Angie's special of 4 hours of cleaning for $80.00 they provided two young women to clean my whole house and changed bed linens. They provided their own equipment and cleaning products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jill W.
12/2013
5.0
house cleaning
  + -1 more
They did an excellent job. Will definitely use and recommend again.
Description of Work: I used Maid To Sparkle Cleaning Services Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tony H.
12/2013
5.0
house cleaning
  + -1 more
2 women showed up(Lachelle and Tasha) for 2 hrs and I asked them to do downstairs only. I left and came back after they were gone and found my house to look almost brand new again. It smelled clean the second i stepped inside, wood floors were cleaned perfectly, kitchen was nice and shiny, and all of my "junk" was put away nicely in a corner. I have 3 kids and 2 dogs, so my house was a complete mess before they got here. I had just gotten an estimate from another local business(not on angies list)and it was $240 for 2 ppl x 2hrs. I almost went with them but decided to register here and look around. I was so happy to find the exact same service for $80!! I really don't have anything bad to say at all and I am completely satisfied. I plan on using them again in another month or 2.
Description of Work: Cleaned my kitchen,bathroom,living room,wood floors, cabinets etc..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Brad O.
12/2013
4.0
house cleaning
  + -1 more
Always show up on the date required but would like a more consistent time and knowledge of time before the day of the cleaning.
Description of Work: General housecleaning. Very good in beginning, not quite so recently.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$90

Response from Maid To Sparkle Cleaning Services Inc
Hello [removed member name], I will try to schedule the cleaning the same time frame each visit. I will call the night before to give a time of arrival until we are consistent with the arrival time. Thanks! Jonathan

Diane M.
12/2013
5.0
house cleaning
  + -1 more
My parents raved on and on about their professionalism and quality. In fact, they have arranged for them to come on a monthly basis from now on to clean their home. They were extremely happy and so am I!
Description of Work: I purchased a gift certificate for housecleaning for my parents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

L Courtenay B.
12/2013
5.0
house cleaning
  + -1 more
It was just fine. My wife said that they set up on time and did a nice job.
Description of Work: I had a Big Deal for Maid To Sparkle Cleaning Services Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kenya B.
11/2013
1.0
house cleaning, window cleaning
  + 0 more
I have used this cleaning service for almost 2 years now. I was introduced to them via a deal on Angies List. I am no longer using their services or can continue to recommend them. During my last cleaning, which was this July, my engagement ring and a handbag were stolen. I noticed these items were missing immediately that same day as I had left my ring on my kitchen counter on my "ring plate" and my hand bag on my entryway floor. I should have hidden these things prior to leaving my home for the cleaning but I didn't. I notified the owner, Johnathan, about my missing items right away. Long story short, a police report was filed and an investigation conducted but unless the police can find the item and convict one of the cleaners there is no restitution for me. Johnathan has wiped his hands of it and will only take steps upon a conviction. Needless to say my husband and I are devastated. If you are looking for cleaning service I would not recommend this company because if anything should happen, you will be on your own. The cleaning service was not worth the loss neither emotionally or financially. If I had to do over, I would have had stay with my former cleaning service, Maid Brigade, and paid the slightly higher fee.
Description of Work: Ongoing monthly full home cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul T.
11/2013
5.0
house cleaning
  + -1 more
I have Maid to Sparkle clean my home on a weekly basis. They do an excellent job, particularly in the kitchen and each of the bathrooms. Jonathan is always quick to respond when I call. I had not previously used a house cleaning service and thought that having Maid to Sparkle come in occasionally would provide a nice break for me on some weekends. After seeing what an excellent job they did, I asked them to come in on a weekly basis. I would not hesitate to recommend them to others.
Description of Work: Routine housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

John W.
11/2013
5.0
house cleaning
  + -1 more
Saw an offer for maid service, company had great reviews, so I decided to try them. They did a fantastic job, were punctual, communicated well, and did a VERY thorough job of cleaning. They exceeded my expectations, and I would recommend them to anyone.
Description of Work: I used Maid to Sparkle for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM