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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 301-325 of 819 reviews

Michele I.
06/2014
5.0
house cleaning
  + -1 more
Called me right away to schedule and met my deadline:) I was very happy with the quality of service.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ruth B.
06/2014
4.0
house cleaning, floor cleaning
  + 0 more
It was a little rough at first but after working with them on things that were missed they are now doing a good job. They are on time, personable and do whatever I ask with a good attitude. My old house cleaner came back and so I stopped using them. They didn't do as well as her, but they were OK in a pinch.
Description of Work: They are cleaning house for me every two weeks.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$105

Brian M.
06/2014
5.0
house cleaning, window cleaning
  + 0 more
They did a very good job with cleaning our home before we put it on the market.
Description of Work: Cleaned house and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Margaret G.
06/2014
5.0
house cleaning
  + -1 more
It was fine. The ladies were very nice and did a good job.
Description of Work: Four hours of housecleaning. They did a good job, but I wish I had been given the option to pay to have them finish the entire house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Annie C.
06/2014
2.0
house cleaning
  + -1 more
2 cleaning ladies showed up on time. But they seemed lacking energy, and many areas were left unclean. Things that were told that would be cleaned in my initial estimate by Jonathan were not cleaned (laundry room floor). Some kitchen counters, desks, shelves were missed. I have had other cleaning service before, and Maid to Sparkle is inferior.
Description of Work: Clean my 2800 sq ft house (4 bedroom, 2.5 baths).

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$130

Response from Maid To Sparkle Cleaning Services Inc
I apologize for missing items. Please call me and I will be happy to resend a crew to redo the area's that were missed. Thank you. Jonathan

Benjamin H.
05/2014
1.0
house cleaning
  + -1 more
The last encounter we had with this cleaning service was extremely upsetting and just an overall awful experience. I was home while they were cleaning and I overheard one of the ladies who was cleaning very loudly stating how "disturbing" and "disgusting" she felt one of the pieces of artwork in our home was. After listening to her go on some more, I asked her to please refrain from negatively commenting on our home. She very impolitely stated that it was her opinion and that she had every right to express how she felt. I reminded her that she was in our home to clean and acting very unprofessional. She very rudely said, "fine" and continued to clean. After this I went downstairs and overheard the other lady who was cleaning state how "gross" our bathroom was and the lady who had made the original comments say, "you better watch what you say" and they both started laughing. After this I decided to ask them to leave and they slammed our glass door on their way out. They slammed the door with so much force that I was afraid they had broken it. This experience was one of the worst encounters I've had in a very long time and I'm shocked that such a highly reviewed company would hire employees like this to work for them.
Description of Work: We signed up for biweekly cleaning of our house.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$80

Response from Maid To Sparkle Cleaning Services Inc
I apologize for the poor experience. This employee has been let go due to her poor comments. Obviously this is not the type of employee that represents Maid To Sparkle.

Robin B.
05/2014
5.0
flooring contractor, house cleaning
  + 0 more
The girls were on time and very pleasant. They were fast and interested in what was important to me. They encouraged me to let them know anything I wanted and were happy to please! They missed a few places but frankly they found more things to clean than they missed so I was very pleased! I specifically wanted my floors done well which they did, and dust well, which they did - in lots of nooks and crannies. They wiped down my kitchen cabinets with murphy's and used that on my hard wood floors as well. Plus my house smelled fantastic when they were finished!
Description of Work: I purchased a Angies List Deal for Two to clean for two hours. I was interested in a good spring clieaning and I have a small house so it was very helpful to be able to discuss with Johnathan what he thought could be accomplished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Denise J.
05/2014
4.0
house cleaning
  + -1 more
Went well. They asked questions about the services to be provided and finished 2 hours after they started.
Description of Work: Cleaned bathrooms, kitchen, living room, family rooms

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Steve R.
05/2014
5.0
house cleaning
  + -1 more
Very thorough, very nice experience.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lauren H.
05/2014
4.0
house cleaning
  + -1 more
The service did not work out that great. It wasn't a problem, it was just that I wasn't happy with the work they did. For $80 and 4 hours, I was expecting a better clean. There wasn't a problem with their timeliness, I just had other people clean the house, and they did a better job. They did a standard clean, they vacuumed and dusted, did the bathrooms, and stuff like that. It wasn't a deep clean, they didn't dust the baseboards, and the corners. We have 2 cats and so there's tons of hair around. She walked in, and said that if we needed it cleaner, then they needed more than 4 hours, and we needed to pay more money. I can clean the house in 4 hours. This house is only 1400sq feet. I have had other people come out, and the first time they come out they are great, and then they subsequently get bad.
Description of Work: I had purchased a big deal for Maid To Sparkle Cleaning Services Inc. The big deal was $80 for 4 hours of house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Sheryl B.
05/2014
2.0
house cleaning
  + -1 more
Nothing. Service was not provided. Jonathan called and said some ladies were to come to clean about noon. Jonathan was very pleasant and courteous and arranged for cleaners to come. He also wanted feedback, so he may have had some reservations about them. They did not show up. I waited 4 hours and will not try again.
Description of Work: Nothing. Service was not provided. Jonathan called and said some ladies were to come to clean about noon. Jonathan was very pleasant and courteous and arranged for cleaners to come. He also wanted feedback, so he may have had some reservations about them. They did not show up. I waited 4 hours and will not try again. Will not reschedule. Jonathan was very nice and professional, but I will not try again. I simply want a refund. No service was provided

Rating CategoryRating out of 5
value
2.0
punctuality
1.0

$80

Response from Maid To Sparkle Cleaning Services Inc
I apologize for the late arrival. I will be sending customer a refund as a miscommunication took place on our schedule. We also will provide a free cleaning to customer in the future as a way to make up for the error.

Rebecca M.
05/2014
5.0
flooring contractor, house cleaning, floor cleaning
  + 1 more
It took the 2 of them 4 and a half hours, at my request, that they do a thorough cleaning of the whole house with no regard to how long it took. I hung around for an hour in case they had any questions but it became clear that they knew exactly what to do and how to do it better. After a nice chat with them, I left and went to my office. When I returned, my house was cleaner than it has been in 10 years--and I have had a regular house keeper for all 10 years. The house glowed and smelled great! My husband and son noticed immediately how much cleaner things were. When Jonathan called that night for my feedback, I set Tammy and Melissa up as our regular housekeepers. Yesterday was their first normal cleaning and the house looked great! We just love our Sparkles! Our smiles and our house sparkle because of them!
Description of Work: The 2 Sparkle Ladies, Tammy and Melissa, cleaned my house from top to bottom--cleaned every wall, baseboard, all floors--carpet, vinyl, and wood, full Kitchen, 2 1/2 baths (including my college aged son's bathroom--yuk), changed sheets, cleaned fans, and all surfaces including my fine Oriental furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy C.
05/2014
5.0
house cleaning
  + -1 more
They have always done a really good job for me. They have done some light organizing for me and also cleaning. They always do a thorough job for me. They are easy to work with and I am pleased with them.
Description of Work: I have used Maid to Sparkle 3-4 times

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorrie R.
05/2014
5.0
house cleaning, window cleaning
  + 0 more
Wow! These people know deep cleaning! Tammy and Melissa came over and worked for 5 hours until everything ( and I mean everything) was cleaned. They wiped walls, wiped down baseboards, chair rails, chairs, and crown moulding. They cleaned bathrooms, dusted (everything), washed all my windows, wiped down window sills and door frames. They vacuumed and mopped as well. My house showed beautifully - people commented on how clean the house was. My house went under contract within 3 days. I couldn't have done it with out them. I also wanted to state that Tammy and Melissa were extemely nice - they were warm and friendly while simultaneously hardworking and efficient. I couldn't have asked for a more professional and easy to work with team. Thank you Maid to Sparkle - you truly made my life easier and took a huge load off of me. I would definitely use them again and I would highly recommend them to friends and family without any hesitation. Thank you!
Description of Work: Deep cleaning for the sale of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna J.
04/2014
5.0
house cleaning
  + -1 more
Jonathan went above and beyond to work around my crazy schedule. I had to reschedule several times. He is professional and responsive. Maid to Sparkle Cleaning Services sent an aggressive, professional team of ladies to tackle the workload of cleaning my house. The ladies were kind, informative and did a PHENOMENAL job!! It is fantastic to come home to such a clean house-it seriously makes my work day less stressful! The hardwood floors look awesome and I noticed that they paid a lot of attention to detail to the little things, dusting baseboards and fans, etc. The bathrooms are sparkling, as if they were brand new! I sincerely appreciate the extra effort and the extra time they spent transforming my house into a clean and inviting space! Please communicate how much I am grateful for the work they put into my house that day. Thank you!! I'll be contacting Maid to Sparkle again...
Description of Work: Basic cleaning of large townhouse including floors, bathrooms, dusting, shaking throw rugs, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Linda W.
04/2014
4.0
house cleaning, window cleaning
  + 0 more
The two young ladies worked constantly without talking or phone calls. I would receommend them for broad sweep cleaning, they did not do any detailed cleaning, get behind things or in the corners. I plan to have them come back seasonally for floors, moving furniture to clean behind and rotate carperts.
Description of Work: Full house cleaning, no laundry or windows. Two hours with two cleaners in my 900 square foot house was not adequate to complete the cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

John P.
04/2014
5.0
house cleaning, floor cleaning
  + 0 more
Maid to Sparkle is great. I have been using them for over a year now and you can't beat the value. They are the least expensive provider, at least of the others that I have shopped around. Overall, they do a good job. Sometimes their punctuality can vary and I have had a few issues with their people not cleaning to my standard. However, as I said before, overall they are great and I am very satisfied with the value. I mean, I pay $200 for them to clean my 2,800 sq. ft. house twice a month how much can I really complain? Jonathan (the owner/manager) is super! He really goes above and beyond to make sure his customers are happy. Any issues I have had he has addressed right away, and he is so flexible regarding scheduling. My wife and I have hectic schedules but it is never a problem to switch days or move times. I would definitely recommend to anyone looking for a good job at a great value.
Description of Work: Cleans my house, inlcuding washing floors, changing bed linens, but not windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Tracey B.
04/2014
5.0
house cleaning
  + -1 more
Kayeln and Kayla were friendly, courteous and hardworking. They did a thorough job and would highly recommend them! Jonathan was great coordinating with our busy schedule and was very prompt. Maid to Sparkle was fantastic and we plan to use them again.
Description of Work: Vacuumed/mopped floors, scrubbed bathrooms and dusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Deborah K.
04/2014
5.0
house cleaning
  + -1 more
Women did an excellent job for my mother. Will hire again. Owner was out of town, and person answering phone was not immediately available. Women doing cleaning were excellent.
Description of Work: cleaned home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Michael B.
04/2014
5.0
house cleaning
  + -1 more
It was an Angie's List Big Deal that I purchased. It turned out just fine. They were very nice and I would love to use them again when I can afford to do it on a regular basis. There were no additional charges. I was really impressed with the work ethic of one of the ladies and the other lady was fine. The guy who runs the place was very nice and very easy to work with. It was a good price.
Description of Work: I used Maid To Sparkle Cleaning Services for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Elizabeth and Daniel B.
04/2014
5.0
house cleaning
  + -1 more
They did great. They did a good job, and there are no complaints at all. They were quick to respond and were flexible, because they were booked, and then they got an opening on Saturday. They were flexible, and they did a really great job.
Description of Work: I had purchased a big deal for Maid To Sparkle Cleaning Services Inc. They cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juri H.
04/2014
5.0
house cleaning
  + -1 more
Great service, Jonathan is very responsive and takes feedback well (had a concern with the first set of cleaners so he quickly switched them out.) The only thing that bothered me is the cleaners assigned to my house all seemed to smoke and brought the stench of smoke into the house with them each time.
Description of Work: Cleaned about 3600 sq feet of living space over 2 hours (2 cleaners)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Finis and Lynda C.
04/2014
5.0
house cleaning
  + -1 more
it went well. they did a great job cleanin
Description of Work: need cleaning to get house ready for put on market for sale

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Nancy C.
03/2014
5.0
house cleaning
  + -1 more
We are putting house on the market and it needed a good scrubbing. They did a great job and we are going to use their services weekly until we move.
Description of Work: Two cleaners spent 4 hours cleaning my house top-to-bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Rhonda G.
03/2014
5.0
house cleaning
  + -1 more
They did a fabulous job! I am going to have them come monthly!
Description of Work: Cleaned the downstairs of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM