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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

26 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 819 reviews

Carroll C.
10/2017
5.0
house cleaning
  + -1 more
They did an excellent job. Have hired them to return.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sandy L.
09/2017
4.0
house cleaning
  + -1 more
Did a pretty good job, missed a couple of things but overall good cleaning.
Description of Work: Had my home cleaned to get ready to sell

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda B.
09/2017
4.0
house cleaning
  + -1 more
Good. Missed a couple of spots dusting.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$75

Sarah M.
09/2017
5.0
house cleaning
  + -1 more
Perfect. They were able to clean areas that other services had claimed couldn't be improved. They were professional and quick and I got a real sense of clean in my house when they left. Thank you!
Description of Work: We needed our 3,500 sq ft house cleaned; although I didn't ask them to clean everything. They were asked to clean probably 2700 sq ft in the time period.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Diana C.
09/2017
5.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
The first clean was less than satisfactory. However the team they sent out (the next day after my complaint) to remediate the mediocre cleaning were amazing! They worked very hard to clean everything that was missed in the first cleaning and re-clean the surfaces that were poorly cleaned (for instance, an air intake vent that previously may or may not have been lightly feather dusted, but needed to be wiped down to get rid of what I call humididust (what happens when you mix dust and humidity and let it cake on). There were a few minor things that still got skipped (dust on top of the fridge, one window worth of blinds), but considering the re-cleaning task set before them, I was incredibly pleased with how this team redeemed their company's service.
Description of Work: Needed to have a 3 bed, 3.5 bath townhouse cleaned after tenant move out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kim G.
08/2017
5.0
house cleaning
  + -1 more
They did an excellent job. The cleaners were professional, arrived on time, and paid attention to details.
Description of Work: I purchased the $80 for 4 Labor Hours of Housecleaning offer they had on Angie’s List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eddie W.
08/2017
4.0
house cleaning, floor cleaning
  + 0 more
They completed the job that was needed (bathroom cleaning and hardwood floor cleaning).
Description of Work: House cleaning prior to move out - focus on bathrooms and floors

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Debra C.
08/2017
5.0
house cleaning
  + -1 more
They were originally supposed to be at the residence around noon but either called (or showed up) around 10:00. My client was not ready for them but they then went on to another house and came back closer to the originally scheduled time.
Description of Work: Hired Five Star Maids for a pre-listing cleaning for my client.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lisa H.
08/2017
5.0
house cleaning
  + -1 more
I have used them many times in the past.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

a M.
08/2017
3.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
inside of windows were cleaned house was cleaned well
Description of Work: Clean house and windows

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$129

Susan B.
08/2017
5.0
house cleaning
  + -1 more
Reached Jonathan, the owner on the first try and he was able to accommodate my situation quickly. The two worker ladies showed up on time, talked with me about what I needed and quickly got to work. It was a pleasure having them help out as they were so agreeable to what I needed and worked very efficiently. I appreciated their flexibility & positive energy. They made the hard wood floors shine, spiffed up the bathrooms and removed everything related to dust, vacuumed all carpets & removed the trash. They brought all of their own cleaning equipment and products - very convenient. I highly recommend this company and will be using them on a regular basis, if I can get my mother to agree!
Description of Work: Here's the story: I've been staying with my 83-year-old mother who has Parkinson's Disease ever since my father died. She took a bad fall & was hospitalized. Two days later I was in a very bad car accident and was on 2 trauma units for weeks. My brother brought my mother to his home while I recuperated in a hospital bed with home health for 7+ weeks. Needless to say, I was unable to do any type cleaning at all. My mother's home is normally "OCD" clean & tidy but a mess piled up! Dog hair, dust bunnies, laundry, clutter etc. It was a close to a crisis situation - especially because my mother was returning unexpectedly soon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

LILLIAN P.
07/2017
5.0
blind cleaning, house cleaning
  + 0 more
Very well. I was quite pleased and would have these two women back to clean at more regular intervals.
Description of Work: General housecleaning after a extended period of neglect.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

john C.
07/2017
3.0
house cleaning
  + -1 more
when i checked the upstairs there was a lot of dirt on the floors - when i asked how it happened they told me their vacuum had broken and didn't pick up everything . I lent them by vacuum and they cleaning all the rugs again. The cleaning of the the bathroom was poor and the baseboards and floor also had to be done. When I became annoyed at them and told them so - one of the women simply replied " well, you only paid for tree hours of work." One of the cleaners attitude was very poor and didn't appear to wnat to cooperative - the after woman tried to help .
Description of Work: clean 5 rooms

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$129

Response from Maid To Sparkle Cleaning Services Inc
Hello [Member Name Removed], I called on the night of the cleaning to obtain feedback and left a message. I have not heard back. As per my policy, if a customer is unhappy, FOR ANY REASON, I need to know to correct the situation. Please call me so I can correct the issue. Thanks! Jonathan

Elizabeth J.
07/2017
5.0
house cleaning
  + -1 more
Beyond my expectations! Two young ladies called ahead of time to let me know they were on their way and arrived right when they said they would. I paid for 2 hours of cleaning, so didn't think they'd get everything done, but they did, and more! I've hired lots of cleaning services before, and have always been a little disappointed but not this time. They did a great job, got more done than I expected, were polite and punctual, and professional. I'll definitely hire Maid to Sparkle again!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Darlene T.
07/2017
5.0
house cleaning
  + -1 more
It went very well. The company is organized and they arrived within the time frame designated.
Description of Work: Cleaning Mom's condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Rong H.
07/2017
2.0
house cleaning
  + -1 more
Quality was bad as they finished very limited work within 4 hours. After adding two extra hours, it was not finished even though we did not ask them to clean carpet since it was new.
Description of Work: house cleaning for two stories

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Rong H.
07/2017
3.0
house cleaning, window cleaning, floor cleaning
  + 1 more
The results were below my expectation. We just changed the carpet, so not much for carpet. Main jobs were cleaning bathrooms, windows, hardfloor on the first floor, and kitchen. After 6 hours of labor, only 3 bathrooms were cleaned. To be fair, they did a reasonable job for bathrooms. Then after another order of 4 hours, they mop the hardwood floor, wipe the dust, and finish a half bath. The amount of work two ladies were able to finish was not efficient since they were not concentrated on the job. The cleaning for windows, kitchen, and hardwood floor was not shine. With 10 hours of labor cost, i would definitely not recommend to anyone else.
Description of Work: This is a house cleaning service for moving out

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Response from Maid To Sparkle Cleaning Services Inc
The crew did the best they could under the circumstances. The house need extra attention as it had been a while since the home, especially the bathrooms, had been cleaned. The supervisor was notified immediately that the home would require extra attention. The homeowner was also notified that we would need additional time in the home to do the best job possible. After I informed the customer of this issue, I was advised bye the customer that Maid To Sparkle would need to come back at no additional charge to finish the job. I politely refused as we did the best we could with the time allotted. Jonathan. Maid To Sparkle

Williy M.
07/2017
3.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Ok floors not actually cleaned. Light mopping just swished over. One time used some kind of cleaning product but did not rinse mop floor was slippery even dry. Same with dusting. Feather dusting. Cleaned some blinds and not others
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


JOHN C.
06/2017
3.0
house cleaning, floor cleaning
  + 0 more
Sub Par ... one of the two women sent had faulty vacuum that didn't pick up all dirt from rugs and when it was shown to her she said " I did the floors but you only paid for 3 hours " - I wound up giving her our household vacuum and she redid the floors again. Other issues as well.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$129

Response from Maid To Sparkle Cleaning Services Inc
I am not sure the reason for the review. I always call customers after a cleaning to obtain feedback to ensure there are no issues. When I called up the customer, she had indicated that everything was fine. In addition, the husband had dementia and the cleaning crew went out of their way to accommodate the husband who was yelling at the crew the entire time. However, if the customer feels that they are entitled to a partial refund, I will oblige. Thanks! Jonathan. Maid To Sparkle

Ruth J.
06/2017
3.0
house cleaning
  + -1 more
It seemed that they rushed through everything. There was still dirty underthings when I picked them up and they didn't dust.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Maid To Sparkle Cleaning Services Inc
Hello [Member Name Removed], I apologize for the sub standard cleaning. Please call me for a refund. Thanks! Jonathan. Maid To Sparkle

Bob G.
06/2017
5.0
house cleaning, window cleaning
  + 0 more
Good. I showed the two women the windows, cleared space, and they dusted and cleaned as they moved from room to room doing the windows. They two seemed to work well together. Both were friendly and courteous, and tolerant of my dogs.
Description of Work: Washing windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stanley W.
06/2017
3.0
house cleaning
  + -1 more
They worked most of the allotted time but took a 25 minute break which curtailed some of what they could accomplish.
Description of Work: Two workers, did a fair job of cleaning, but failed to mop the dining room and kitchen floors as they assured me that they would do. Also found after they left that they failed to wipe down the wall behind our stove and left splotches on our cabinets.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Elizabeth M.
06/2017
5.0
blind cleaning, house cleaning, window cleaning, floor cleaning
  + 2 more
Very well. Situation was helped by the fact that the previous owners left a pretty clean house to move into!
Description of Work: Move-in cleaning amidst unpacking activity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Virginia S.
05/2017
5.0
house cleaning, floor cleaning
  + 0 more
It went very well! Prior to the appointment I was contacted by Linda. I told her we have hardwood floors and she let me know what products they have available and asked which I preferred. Initially, I was concerned about a 2 person team. I've used other cleaning companies and I'd found that one worked while the other talked, texted or watched the 1st person. This was not the case with Kayt and Tessa, who arrived on time and with all the supplies they needed. I explained what rooms I needed cleaned first and they went straight to work on those and then onto the other rooms. One of the nice things about Maid to Sparkle is if I like a particular team, that is the team who will come back the next time.
Description of Work: I purchased the $129 for 6 labor-hours of housecleaning, I needed 3 bedrooms, 2 bathrooms, living room, den and kitchen cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Raquel T.
05/2017
5.0
house cleaning
  + -1 more
Best thing I ever did! It was wonderful to come home to a sparkling clean home. Everyone was very professional, they stayed in touch though-out the process and alerted me when they were finished.
Description of Work: I purchased a special through Angie's List to have our house cleaned while we were away on our honeymoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM