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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 226-250 of 819 reviews

Cliff M.
02/2015
3.0
house cleaning
  + -1 more
The quality and consistency of the cleaning just didn't meet my expectations. There were quite a few instances where some trash cans were not emptied and one time the kitchen sink had cleaning product applied but was not rinsed off. I called once to complain but generally didn't see a huge improvement. There were also a few times where various cleaning supplies (buckets, spray bottles) were left behind. While free cleaning products are nice, it really made me question the overall attention to detail by the team. Overall the cleaning staff seemed quite young and experienced, and there was a fair amount of turnover over the six months I used them. The cost of the cleaning was extremely affordable but I'd rather pay more for the peace of mind of a thorough cleaning.
Description of Work: Bi-weekly cleaning for my three-story townhouse.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$95

Response from Maid To Sparkle Cleaning Services Inc
Hello [Member name removed], I apologize for the poor performance. I strive to ensure a thorough cleaning each time. I appreciate the feedback .

Mary O.
02/2015
2.0
flooring contractor, house cleaning, floor cleaning
  + 1 more
I wasn't very happy with the experience. The cleaner they sent was very young and inexperienced. I couldn't tell much of a difference after she had left. Our wood floors were cleaned with murphy's oil soap which potentially caused long term damage, so I was in panic mode after she left. Overall I feel professional cleaner's should know which products to use for the most part. Wouldn't use them again.
Description of Work: cleaned a few rooms that we specified for the allotted time period

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$80

Response from Maid To Sparkle Cleaning Services Inc
Hello (member name removed), I apologize for the poor cleaning. If you would like a refund for the poor performance, please let me know. Thanks! Jonathan. Maid To Sparkle

Tara C.
02/2015
4.0
house cleaning
  + -1 more
Very responsive company, with flexibility when rescheduling needs to occur. Crew who cleans may change on a weekly basis, so some weeks are better than others; overall, though, good service.
Description of Work: Cleaned two story home; changed sheets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

MICHELE S.
02/2015
5.0
house cleaning
  + -1 more
I've had very good customer service and I've used them multiple times. They have different teams that come and clean and they all have done a very good job. The owner Jonathon has been very nice to work with.
Description of Work: I originally purchased a Big Deal with this company and have continued to use them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna R.
02/2015
5.0
house cleaning
  + -1 more
Hired 2 people for 2 hours (4 hours total cleaning) to assist me with getting a 3300 sq. ft. home ready for the new owners. There wasn't time to get the whole house clean, so I had the 2 person crew focus on deep cleaning the bathrooms, kitchen, appliances, and just go over the floors.
Description of Work: Helped do a move-out cleaning on home that was empty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carrie M.
02/2015
5.0
house cleaning, floor cleaning
  + 0 more
The company was extremely flexible in offering cleaning on a Saturday! The women did a great job. Showed up on time, worked hard, and the house looked great.
Description of Work: Two women cleaned my 2 story 2,000 sq ft home for 2 hours. They cleaned the bathrooms, vacuumed, mopped the floors, dusted, and cleaned the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$80

Renee R.
01/2015
2.0
house cleaning
  + -1 more
When i bought the offer, the form asked for 3 possible service dates, which I provided. On the 2nd possible service date provided they just showed up at the door, no call to confirm or nothing.
Description of Work: .
Rating CategoryRating out of 5
$80

Response from Maid To Sparkle Cleaning Services Inc
I apologize as I did call the night before with the contact number provided by Angies List. I left a message indicating that we would be arriving on the date chosen by you.

Kainoa K.
01/2015
3.0
house cleaning
  + -1 more
Miscommunication made me ask for a refund.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$99

Response from Maid To Sparkle Cleaning Services Inc
Spoke with customer to resolve issue. We will make amends for the confusion regarding arrival time.

Jay P.
01/2015
5.0
house cleaning
  + -1 more
They were great. They sent two young women out. They were very efficient and very fast. They got the job done. They came when they said they would. They were half an hour late which is not a big deal. I was just very impressed. They were very nice. They were very professional, very efficient and very friendly. I felt comfortable with them in my home. They were very polite and nice. There were no additional charges beyond the big deal amount.
Description of Work: They cleaned my house. They cleaned nine rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

john F.
01/2015
5.0
house cleaning
  + -1 more
They did a good job. They come out every 2 weeks. They are reliable.
Description of Work: We use them for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Karen L.
01/2015
5.0
house cleaning
  + -1 more
I was contacted and scheduled promptly and received a call the day before the scheduled service date. We agreed on a window of time for the service; two people showed up within that time period. I explained what I needed done, they estimated what they could complete, and did a very good job. They were great, and I am pleased with the quantity and quality of work they performed. I also received a follow-up call to make sure everything went well.
Description of Work: Deal was for 4 hours of cleaning services for $80.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kathryn H.
01/2015
5.0
house cleaning
  + -1 more
Excellent experience - both ladies were very nice and pleasant. They worked for the entire 2 hour duration and covered all the requested areas in the house. I'd bring them back again - my house has never been cleaner.
Description of Work: 2 hours of house cleaning from 2 separate people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tracie O.
01/2015
5.0
house cleaning
  + -1 more
This crew of cleaners that came this time did an overall good job but I have used this company before and the previous crew was much better and did an excellent and more thorough clean. If I were to use them again I would rather have the first team but it was still worth it.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Roberta E.
01/2015
4.0
house cleaning
  + -1 more
I had a coupon from Angie's List for housecleaning to have 3 people come out for 1 hour. They cleaned a few rooms. They did two bathrooms, the living room, a bedroom and the kitchen. The cleaning that they did was alright, but I have had better cleaning services. Somehow a couple of my dishes got broken. There were two women and one man that came out to do the work and they came when they said they would.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Maid To Sparkle Cleaning Services Inc
Hello [member name removed], I apologize for the broken dishes. Please send me a receipt and I will reimburse you for the damages. Thanks! Jonathan Maid To Sparkle

Jody S.
01/2015
5.0
house cleaning
  + -1 more
They were fine. I used them once. They were on time. They did a good job. They didn’t get to clean the whole house because the $80 only covered certain amount of square footage. I would definitely have them back if I needed to have someone else besides my normal people. It was a fair price.
Description of Work: I used the big deal of Maid To Sparkle Cleaning for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Luke S.
01/2015
5.0
house cleaning, floor cleaning
  + 0 more
My wife went out of town last-minute and I decided to surprise her with a house cleaning. I bought the $80 deal for 4 hours of service (2 cleaners for 2 hours), and contacted the company on a Saturday to see if they could come and clean Monday. I honestly didn't think they would be able to accommodate my request on such short notice, but Jonathan got in touch with me the very next day and was able to fit me in for Monday. The cleaners were very courteous and got a ton accomplished in just 2 hours. They cleaned all 3 of our bathrooms, the kitchen and our downstairs rooms and had time to vacuum upstairs as well. They finished up by mopping our kitchen and hallway floors on their way out. Big thanks to Jonathan for helping me give my wife a much-needed New Year's gift!
Description of Work: Provided 2 cleaners for 2 hours of house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Nathan C.
01/2015
5.0
house cleaning
  + -1 more
The cleaners did an amazing job of cleaning our house. They even cleaned the fridge, oven and windows. There was a slight misunderstanding in that we had purchased a coupon for four hours, and the cleaners ended up spending more time. But since we weren't notified before they performed the extra work, Maid To Sparkle honored the price we paid. Will definitely use them again next time we need cleaning services.
Description of Work: Cleaned our rental house top to bottom after we had moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kym T.
12/2014
5.0
house cleaning
  + -1 more
Did a great job. The owner was very courteous and called after the service to make sure everything went well.
Description of Work: Cleaned my house. Did a great job. Dusted everywhere. Did kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Martha W.
12/2014
5.0
house cleaning
  + -1 more
The two cleaners arrived promptly and worked for 41/2 hours to clean a 1750 sq.ft. rental property that I own. The house was very dirty and needed intensive cleaning. They did a very good job. The bathrooms were thoroughly cleaned and the house cleaned through out. The kitchen stove had a lot of grease and they did a once over that required more cleaning on my part. They at least got the stove clean to the point where I could use the self-clean option. The two cleaners were very up front about things that they could not get clean. |I would use this service again. They also scheduled quickly and were able to come in before the holidays which was important to me.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lindsay G.
12/2014
5.0
house cleaning
  + -1 more
Even though they were 10 minutes late, they worked extra hard to get every thing finished and did so most thoroughly. Jonathan was wonderful.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Liz L.
12/2014
5.0
house cleaning
  + -1 more
I had an empty townhouse to clean before renting it. Two ladies came right on time and cleaned everything, including kitchen shelves and drawers. The place was in perfect shape to show!! The ladies were polite and busy as bees; they worked in an efficient manner.
Description of Work: Cleaned my townhouse very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kimberly G.
12/2014
5.0
house cleaning
  + -1 more
The two young ladies were wonderful! Listened to all my requests when they first arrived. Followed through perfectly. Owner Jonathan was a pleasure to work with; made sure to call the day before to confirm. Very fair about the rates; charged the same Angie's List price of $40 per hour with the additional added hour (= $120 for 3 hours). I'd have no hesitation using Maid to Sparkle again.
Description of Work: 3 hours of thorough housecleaning (used Angie's List special for $80, 1st 2 hours)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Janet H.
12/2014
5.0
house cleaning
  + -1 more
They continue to do a great job. I have them come out and clean every couple of weeks. I would highly recommend their services to others. They honest and professional and I intend on using them in the future.
Description of Work: I purchased a big deal for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie M.
12/2014
5.0
house cleaning
  + -1 more
It was a Big Deal purchase. I did use them a couple of times and they were fine. I did not continue using them but for the time I had them, I didn't have any problem and they were fine. They came within a month after the purchase. I don't believe there were additional charges for the service. They were fine. I had no complaints.
Description of Work: I used them for general housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Phyllis P.
12/2014
5.0
house cleaning
  + -1 more
Great communication. They showed up when they said they would and were polite and courteous. They did a great job.
Description of Work: Thoroughly dusted, cleaned and mopped my downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM