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Maid To Sparkle Cleaning Services Inc

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Affordable, residential house cleaning service. Maid To Sparkle cleaning service has been providing first rate maid service to Richmond since 1998. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as Richmond's finest house cleaning service. No other visiting maid company offers a higher level of service or greater value. We offer reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured in Virginia. Maid To Sparkle offers daily, weekly, bi-weekly, and monthly services. We know that trust is a primary concern of homeowners when choosing a maid service. That's why we carefully screen every potential associate before they join the Maid To Sparkle team. Once hired, no new Maid To Sparkle team member may work in clients' homes without extensive training. Each new employee is required to attend a comprehensive maid service training program. Only then does a Maid To Sparkle associate become qualified to provide our clients with house cleaning services.

Business highlights

27 years of trusted experience

Services we offer

Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 176-200 of 819 reviews

Molly M.
07/2015
5.0
house cleaning
  + -1 more
It sparkled and the women were fantastic. Melissa was great! Jonathan was very responsive at scheduling and following up.
Description of Work: Cleaned my two bedroom, two-bathroom apartment that wasn't in terrific shape upon moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Stephen V.
07/2015
5.0
house cleaning
  + -1 more
Everything was wonderful. The person on the phone was nice, professional, and spoke perfect English. I had them clean a rental property between tenants, and they did a wonderful job. I did not get to meet the cleaners, since I simply left the door unlocked for them, but they obviously take pride in their work.
Description of Work: 6 person hours of house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pablo A.
07/2015
5.0
house cleaning
  + -1 more
Great job, quick and on time.
Description of Work: Great Job and were on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mary Jo W.
07/2015
5.0
house cleaning
  + -1 more
They did great. I loved it. we spoke and he asked me what I wanted to focus on and I told him and I was pleased with the result. Jonathan the owner also followed up afterwards to make sure that I was satisfied with the service that was provided. They were very responsive and right on time.
Description of Work: They did two hours of house cleaning for two cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mellissa S.
07/2015
5.0
house cleaning
  + -1 more
Kelly and Bianca did a FANTASTIC job at getting my home to sparkle! They worked hard and worked fast. I have not seen my 40+year old tub ever that white since I bought the home several years ago. They cleaned my blinds and windows like a pro. Everything else, from floor to ceiling looked great. So great, I hired them for weekly service! Jonathan kept in excellent contact with me from scheduling to follow up. A definite recommend.
Description of Work: Maid to Sparkle provided 2 ladies for 2 hours for residential cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carolyn S.
07/2015
5.0
house cleaning
  + -1 more
The ladies were both professional and personable and did everything that I asked them to do. They were very efficient in performing their job. I would definitely call on Maid to Sparkle again.
Description of Work: Kristen and Kayla N. performed a regular cleaning in my house and then did some extra work cleaning woodwork for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Anna S.
06/2015
5.0
house cleaning
  + -1 more
Arrived on time. Did a fantastic job cleaning our home - even provided linen changing service! Would definitely recommend them to someone looking for a cleaning service
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather M.
06/2015
5.0
house cleaning
  + -1 more
They were amazing! I cant believe how much they were able to get done in just 2 hours!
Description of Work: Cleaned house for 2 hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DAVID G.
06/2015
5.0
house cleaning
  + -1 more
They were fantastic! Very professional and got the job done! We'd definitely use them in the future.
Description of Work: Cleaned our two story, 5-bedroom house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
06/2015
5.0
house cleaning
  + -1 more
They are wonderful. I can afford them. They come in and do a good job. They are clean people. They are reliable. They like my dog. The payment varies. One there was new girl and he did something not right but it was not major and they cut off $25 from the cost. I will definitely recommend them. They clean my floors but they don’t polish or wax it.
Description of Work: I use Maid to Sparkle Cleaning Services every month. They just do basic house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy B.
06/2015
5.0
house cleaning, window cleaning
  + 0 more
Easy to make an appointment. Cleaners showed up outside the window I'd been given, but were very friendly and did a great job.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$80

Michael F.
06/2015
5.0
house cleaning
  + -1 more
Was very pleased with the cleaning. They did I a great job.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jann A.
06/2015
5.0
house cleaning
  + -1 more
Timely arrival. Great attitudes. Thorough work. Would use again.
Description of Work: Move out cleaning for a 3200 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

George D.
06/2015
5.0
house cleaning
  + -1 more
This went a lot better than expected. First there was great communication from Maid to Sparkle, next they showed up exactly when they scheduled, and finally, the two employees that showed up, did a great job to top it all off. When the need comes to get more cleaning done, they will be the company we will be dealing with. We were very satisfied with the work that they did and the professionalism that went along with the whole deal.
Description of Work: Cleaned the house interior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Edward A.
05/2015
5.0
house cleaning
  + -1 more
As it excepted. They did a good job.
Description of Work: Cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dave & Jean C.
05/2015
5.0
house cleaning
  + -1 more
Cleaned thoroughly, appliances well done. Staff professional.
Description of Work: Cleaned kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Heather A.
05/2015
3.0
house cleaning, floor cleaning
  + 0 more
I'm disappointed with the service I received. Although the ladies were very nice and arrived on time, they did not do a thorough job cleaning my house. There were spots missed on the floor where I could still see debris. Where they dusted, they didn't even attempt to put items on my tables back where they were. The stovetop still has quite a few grease spots and they didn't bother to move things out of the way when vacuuming. I saw a dead spider behind the door in the bathroom still left there from before - proving they did not thoroughly clean the floor. I asked them to put bedding on one of my beds and it was very sloppy to say the least. My husband probably could have done a better job. Needless to say, they won't be coming back.
Description of Work: Cleaned most of the house per my instruction.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$105

Response from Maid To Sparkle Cleaning Services Inc
I apologize for the poor performance. Per my discussion with the customer, I refunded her entire check as I did not feel it was appropriate to accept payment for this job. Thanks! Jonathan

Jann A.
05/2015
5.0
house cleaning
  + -1 more
very good communication from owner. with the exception of a late arrival, very satisfied with overall services.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Donald R.
05/2015
4.0
house cleaning
  + -1 more
Although the cleaners were excellent, we will look for another company that has better scheduling procedures and customer responsiveness. The booking through Angie's list for their 4 hour "deal" was ignored and required a phone call from me to remind the office of the promised cleaning, the day of the cleaning. The cleaners did such a good job that we called the office to make a regular scheduled cleaning. The office promised to call us with a price for regular cleaning and schedule the service. That was almost three weeks ago, and we have not heard from them again.
Description of Work: The two ladies who cleaned did an excellent job in a timely manner. The were busy, effective and responsive. The office was not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Maid To Sparkle Cleaning Services Inc
Hello (removed member name), I apologize. I did leave a message with a price quote for ongoing service. I will call again shortly. Thanks! Jonathan

Patricia S.
05/2015
3.0
house cleaning
  + -1 more
This is the second time something got broken by cleaners and I was left to find it after they departed the premises. One was a picture frame and the other was a custom handmade statue. That's the reason for the low professionalism rating. The vacuuming was done around things rather than moving lightweight items to clean behind, e.g. 8# bag of dog food.. It was the same with the dusting. I hesitated to fill this rating out because I had good rapport with the company manager and have no qualms with him. Perhaps the workers need more training??
Description of Work: Vacuumed and surface mopped 6 rooms total and hallway, dusted, changed bedding on one bed.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$80

Response from Maid To Sparkle Cleaning Services Inc
[member name removed], I apologize for the damages. I will be happy to replace anything that is broken. Please send me the receipt. I did have a talk with the employees about leaving a note and calling the office whenever a mishap occurs. Thanks! Jonathan

Kelly B.
05/2015
5.0
house cleaning, floor cleaning
  + 0 more
They arrived a bit early, did a thorough job. Polite, professional, very good work. We will use this company again.
Description of Work: They performed all requested cleaning services. Bathrooms, floors, surfaces, glass, baseboards. Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sangeeta D.
05/2015
5.0
house cleaning
  + -1 more
Very thorough cleaning job, especially the appliances. I wasn't with them, as it was a move-out clean, but I met the cleaners, and they seemed very courteous and professional.
Description of Work: Whole house clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Annette B.
05/2015
5.0
house cleaning
  + -1 more
They did a great job! Very happy with the service.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$80

Joanne M.
05/2015
3.0
house cleaning
  + -1 more
It went mostly well although I was disappointed in the lack of detail, corners, window sills.
Description of Work: Cleaned an empty 3 bedroom 2 1/2 bath house before I was due to move in from out of State.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$80

Response from Maid To Sparkle Cleaning Services Inc
Hello [Removed Member Name], Please call me to discuss. Thanks! Jonathan. Maid To Sparkle

John K.
04/2015
5.0
house cleaning
  + -1 more
I was very pleased with the service we received. Jonathan was very pleasant, helpful and professional to deal with on scheduling and price. They sent 2 young ladies to clean the house. As promised, the maids called when they were almost done for me to come inspect their work, and were hard at work when I arrived to inspect. They were pleasant and professional, pointing out the work they had completed and what they had not gotten to yet. The house looked very good, smelled wonderful. They had to do a bit of extra cleaning as my elderly parents had not done regular deep-cleaning for a long time. Lots of grime buildup on walls and blinds. Maid to Sparkle did a great job and I would recommend them to others.
Description of Work: Move-out cleaning in my Mom's 3 BR, 2 BA condo, approx 1400 sf.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Flooring Sales and Installation,
Hardware & Home Improvement Stores,
Deck Maintenance

FAQ

Maid To Sparkle Cleaning Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Maid To Sparkle Cleaning Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid To Sparkle Cleaning Services Inc offers free project estimates.
Yes, Maid To Sparkle Cleaning Services Inc offers eco-friendly accreditations.
No, Maid To Sparkle Cleaning Services Inc does not offer a senior discount.
No, Maid To Sparkle Cleaning Services Inc does not offer emergency services.
Yes, Maid To Sparkle Cleaning Services Inc offers warranties.
Maid To Sparkle Cleaning Services Inc offers the following services: Cleaning ceiling fans, Window sills, Base boards and chair rails, Dusting furniture and pictures, Vacuming and mopping floors, Changing linens (if provided), and making beds, Take out trash and reline waste basket
Ask for details.

Contact information

5700 Old Richmond Ave Ste G30, Richmond, VA 23226

https://maidtosparkleva.com/

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM