Importer, Fabricator, and Installer of the best quality countertops. Our showrooms are in Williamsburg:
6618-A Mooretown Rd
Williamsburg, Va
23188
and in Newport News:
1185 Canon Blvd
Newport News, Va
23606
6412 W. Broad St
Richmond, Va
23230
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Countertop & vanity top sales & installation. Plumbing
Description of Work: We worked with BBG after vetting a number of other fabricators. They had the most competitive price, the most responsive customer service and ultimately gave us a great product and experience. I saved money by removing the old countertops and doing the plumbing myself, which they were very flexible in negotiating, but they installed three bathroom countertops, a long kitchen counter and an island top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Pamela E.
05/2016
5.0
marble & granite, home remodeling
+ 0 more
unknown
Description of Work: Installed new granite countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn S.
05/2016
5.0
countertops
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Deborah C.
05/2016
5.0
countertops
+ -1 more
unknown
Description of Work: We just had BBG install new kitchen countertops,sink and faucet, and are very pleased with the entire process, beginning with the Williamsburg showroom, working with Bert Via, the installers, and trip to the Richmond warehouse to select the granite. We would definitely use this business again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Deborah M.
03/2016
5.0
countertops, marble & granite
+ 0 more
unknown
Description of Work: Granite countertops installed and sink new faucet. Installation went well. The only problem was when I put a hold on the slab and came to pay a deposit, the warehouse had removed a corner of the slab for samples. They should not have done that without communicating with the salesperson sine a Hold was put on the slab. Also I found myself doing the follow up calling on coordinating appointments. Excellent selection of granite
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Kathy H.
10/2015
5.0
countertops, marble & granite
+ 0 more
unknown
Description of Work: Everyone was great! Granite counter-tops look amazing. Top notch provider!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
James V.
09/2015
5.0
countertops, home remodeling, marble & granite
+ 1 more
unknown
Description of Work: BBG replaced our kitchen countertops with quartz (Cambria). All phases of the process were handled professionally, expeditiously and courteously.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROL M.
09/2015
5.0
marble & granite
+ -1 more
unknown
Description of Work: very pleased with every aspect of my installation. Starting with the sales dept. to the installers. Professional and dependable
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
carl W.
09/2015
5.0
home remodeling, marble & granite
+ 0 more
unknown
Description of Work: Replace kitchen counter tops. Extremely well. Taj Mahal Leather isa great look and the sales folks were great to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Karen S.
04/2015
5.0
marble & granite
+ -1 more
unknown
Description of Work: Purchased a remnant and they were great to work with... I will be using them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
john A.
01/2015
4.0
marble & granite
+ -1 more
unknown
Description of Work: Granite in kitchen
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Ixa N.
01/2015
5.0
home remodeling, marble & granite
+ 0 more
unknown
Description of Work: Remodeled kitchen - installed new granite. I worked with Trey he was very attentive and help me by coming up with ideas and suggestions that greatly improved the layout. In addition, Trey's sales style is exactly what I like: not pushy! I was able to take my time, do my research, and ultimately pick the best granite company i our area. Their prices are competitive with others in the area but it is the quality of their work, reputation, and service that finally sold me. I would certainly use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Diane R.
10/2014
5.0
marble & granite
+ -1 more
unknown
Description of Work: Fabricated and installed quartz countertop and sink in master bathroom. They have a wide variety of granite, quartz and marble slabs to choose from. Sent a tech out to measure (used laser) in a timely fashion. The installers has to trim a little before installation, but all was performed professionally and on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,025
nancy C.
09/2014
2.0
home remodeling, marble & granite
+ 0 more
unknown
Description of Work: Our salesperson Michelle, was very attentive, and responded very quickly to all of my questions. The measuring tech was prompt and very professional. The selection of granite was excellent, but the pricing situation was murky. When we paid our deposit on a remnant, there were several pieces up against it that were not able to be moved at the time. When it came time to deliver the slab, we saw that once the other pieces were moved, that a large piece was missing, rendering the slab unusable by us. Since the color was critical, we found another slab at Natural Stoneworks in Ashland. BBG initially refused to refund our $1500 deposit at all, then finally did, but only AFTER withholding a $250 "processing fee". The team at NaturalStoneworks was WONDERFUL to deal with. So all in all, a mixed experience.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$4,000
Response from Brazilian Best Granite
First off, we would like to thank (member name) for the opportunity to work with her. We are deeply sorry that she did not enjoy 100% satisfaction, which we make a concerted effort to provide each and every customer. As a part of BBG seeking 100% satisfaction, we wish to make clear that (member name) had every opportunity to see her slab, prior to us cutting her job. Moreover, we invite each and every one of our customers to partake in an in-depth layout process- to which (member name) should be referring. This is done by BBG utilizing digital technology to project an accurate and detailed laser stencil line on the custom selected piece to ensure the customer is satisfied how their specific material will be custom cut prior to us cutting and installer a job. Unfortunately, at the time that (member name) placed her deposit (which was over two months before her cabinets were installed), the piece was not fully view-able- as she says. We are, however, happy to move slabs for any customer(member name) case, she was going to wait and view the whole piece until after we obtained her official template. So, after BBG conducted her digital template, we were able to determine the piece she wanted was unfortunately not big enough to do a kitchen with her unique layout- which was a risk of which we were all well aware. We wish (member name) to detract her statement that we were unwilling to refund any of her money. Instead, as she states, we simply withheld a portion of her deposit to cover a fraction of the work and effort already put in to her project by our company. This amount is 10% and is stated at the very top of the contract (member name) signed with us when she paid her deposit. We are certainly not alone in our industry for keeping this policy. This policy is clearly expressed to all of our customers up front and, again, is at the very top of each and every one of our contracts. It's very rare that it is necessary to charge a return fee, but this covers credit card fees, clerical processing time, template techs time, transportation, holding material (in this case for over two months) etc... Regarding the statement that we were allegedly not transparent, or "murky" with our pricing is unfair and unsupported. We are not sure what she is referring to as all our material is labeled with price points which are clearly reflected on each line-item quote. Everything is based off of a customers selections and then calculated strictly by their actual, accurate square footage. We deeply regret if she was unclear about any information we provided her and only wish she would ask us questions- if she had any. We are proud of our typically high ranked level of service and thank you for your kind words. Our team is indeed attentive to all needs and we know a happy customer is also a well informed customer. We're sorry (member name) was unclear about some of our policies. We are happy to hear that in the end, she found something to make her happy. Bottom line, that's what it is all about and satisfying customers is why we are in business. Fernando Sobreira Brazilian Best Granite, Inc - President
Nancy , George C.
02/2014
5.0
marble & granite
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bryan M.
11/2012
5.0
countertops, home remodeling, marble & granite
+ 1 more
These guys were great! I worked with Eli and he was very knowledgeable about his product. I didn't see what I wanted at their location so we went directly to the stone yard to pick out the pieces. Their guys were professional and experienced. We had an apron front sink and I wanted the cutout to be a certain way. They easily accommodated that. I got a couple of different quotes and their prices were the best that I found.
Description of Work: We had a new soapstone counter top put into our remodeled kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,173
Chris S.
08/2012
5.0
countertops
+ -1 more
Due to the short time-frame in which I needed the work done, BBG was unable to perform the work. Trey was extremely helpful when explaining our options. If I need stone counter tops installed elsewhere in my home, I plan on going BBG first.
Description of Work: I called BBG because I needed to have my existing granite kitchen counter trimmed so that a new drop-in range would fit. I called on a Monday and was able to set up an estimate for the next day. Trey from BBG came out, measured, and explained the options.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LINDA C.
07/2012
5.0
countertops, marble & granite
+ 0 more
I had granite countertops put in my bathroom last year by Capitol and I wished I had used BBG. There was a marked difference in their professionalism. I ended up getting a contract on my house before I signed the deal with BBG, but Nicolle was so nice in wishing me well. I am recommending BBG to all my friends -- you can't beat their prices and customer service.
Description of Work: I received three estimates for granite countertops and BBG was significantly less than the others. (I have 89 square feet of counter space.) Nicolle was great to work with -- courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,100
Jeff L.
04/2012
5.0
countertops, home remodeling, marble & granite
+ 1 more
Excellent work. Quality and finishes were exceptional.
Description of Work: The guys at BBG were professional, punctual, and maintained a sensitivity to my tastes throughout the process. The attention to detail and personal service was tops. We have been renovating for the past 6 months and have had our share of difficult jobs and contractors. Everyone at BBG exceeded expectations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
William G.
03/2012
5.0
countertops, home remodeling, marble & granite
+ 1 more
This was a major renovation of a 60 year old kitchen. We pulled out old steel cabinets and had them stripped and repainted, then installed in a new configuration. BBG came in to design and build the countertops. They did a great job, including helping us determine how to deal with a cooktop that was deeper than the original cabinets. Workmanship is simply fabulous (take a look at the pictures). We had one nit picky complaint (probably we would have been the only ones to ever notice it) and they recut and fabricated the largest piece of counter top for us at no additional cost (had to use a new piece of granite as the problem required extending the depth). They are willing to do whatever it takes to make sure that you are happy at the end of the project. We will be using them again when we redo our bath.
Description of Work: build and install thee countertops and one window sill
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Thomas S.
03/2012
5.0
marble & granite
+ -1 more
We looked at several places and they had by far the best price and selection. We only had a few days before leaving town and they were very accomodating to our schedule. They came out to measure one day and installed the next. Would definitely use them again for similar work.
Description of Work: Removed old countertops and replaced them with granite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Susan D.
03/2012
5.0
marble & granite
+ -1 more
These guys were great to work with. They were helpful, informative and patient. The installation went very smooth and the countertops are just beautiful. Absolutely everyone loves them! I would highly recommend these guys and in fact I will use them again when I renovate my bathrooms.
Description of Work: They helped me select a kitchen countertop and they performed the installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Evelyn C.
12/2011
5.0
marble & granite
+ -1 more
Since all I needed was a small remnant piece, I didn't see any choices that would work for me. The store is very pretty and they displayed their samples in glass cases with nice lighting. That impressed me! I ended up going to a place that got me a great deal for what I needed. I would not use them in the future, only because I would go to the other place that gave me such great customer service and listened to what I needed. If money was not an object, of course I would go back!
Description of Work: I was looking for a piece of granite for a new vanity that I was having built.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
Dottie S.
07/2011
5.0
countertops, home remodeling, marble & granite
+ 1 more
We have used BBG since 2009 for a counter in a panty downstairs and for two vanities, so the kitchen was our fourth job with them. They have gorgeous remnant pieces at the best prices. David Keller has worked with us on everything. He is meticulous in his detail. His workers are great and very professional--clean up after themselves. The nicest thing about the kitchen is how the beauty of the granite flows from the backsplash seamlessly through the counter. They give an excellent product, great workmanship, and fair price. We highly recommend them.
Description of Work: Manager David Keller came in and measured space several times. The owner, Fernando Sobreira, also came out and measured. Long counter with sink, two sections on either side of stove, step down desk area. We picked out our granite, and David met with us to discuss the cut. He worked hard to make the active granite pattern be shown to its fullest beauty. Installation went well (they had done other work; see below). Their plumber came out and spent two days (sink had to be turned around). Explained products to be used. Beautiful finished product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Mary Lou M.
03/2011
5.0
countertops, home remodeling, marble & granite
+ 1 more
I used BBG for my new granite countertops and island. I was very satisfied with the quality of service and the price was very competitive. Everything was completed to my satisfaction. There was a little delay in getting information via email but other than that, the experience was great. I would definitly recommend them to friends and use them again.
Description of Work: Designed and installed granite countertop and island
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Plumbing
FAQ
Brazilian Best Granite is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 11:00 AM - 5:00 PM
Brazilian Best Granite accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Brazilian Best Granite offers free project estimates.
No, Brazilian Best Granite does not offer eco-friendly accreditations.
No, Brazilian Best Granite does not offer a senior discount.
Yes, Brazilian Best Granite offers emergency services.
Yes, Brazilian Best Granite offers warranties.
Brazilian Best Granite offers the following services: Countertop & vanity top sales & installation. Plumbing