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Bartlett Tree Experts - 41311

Tree Service, Lawn Fertilization & Treatment, Pest Control

About us

Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our Research Laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. TCIA Accredited, ISA Member, TCIA Member. Additional email - wpoad@bartlett.com. Additional DBA - The F A Bartlett Tree Expert Company. Additional fax - (540) 898-8125. Award winning.

Business highlights

118 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial tree care, pruning, cabling, bracing, insect, disease, plant diagnostics, soil testing, lightning protection, pest management & fertilization.

Services we don't offer

Turf care, landscape installation & mulching.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 54 reviews

Robert & Linda W.
03/2017
5.0
pest control, tree service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James R.
12/2016
5.0
tree service
  + -1 more
unknown
Description of Work: ............................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Archie J.
11/2015
5.0
lawn treatment, tree service
  + 0 more
unknown
Description of Work: They came and advised me of the status of multiple trees on my new property suggesting courses of treatment of diseased trees, fertilization and removal of others. They came out and trimmed trees and cut another one down. On another visit, they performed treatment of the diseased trees and fertilized. They are a great group to do business with and I look forward to having them take care of the trees on my property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Christopher E.
09/2015
5.0
tree service
  + -1 more
unknown
Description of Work: We have used them for years and are always happy with their work and responsiveness.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary L.
06/2015
5.0
tree service
  + -1 more
unknown
Description of Work: cut down several tress and disposed of the waste.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Maureen T.
12/2012
5.0
tree service
  + -1 more
Very happy with Bartlett Tree service from beginning to end of job. The trees we had removed were Hugh old trees that were very close to structures on property. They did great job, we're very professional , showed on time, finished in timely manner and cleaned up everything, they are returning in June & August to spray for beetle protection.
Description of Work: Two very large sixty year old pines trees cut down, one within a foot of our garage. Both stumps ground and all debris removed. They also limbed 10 more of our pine trees, some over our power lines. Bartlett Tree service was very professional and did an excellent job. Very happy them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Bartlett Tree Experts - 41311
Thank you for taking the time to post your comments regarding the services Bartlett Tree Experts performed at your property. We appreciate your patronage and we are looking forward to working with you again this year.

Denise P.
08/2012
5.0
tree service
  + -1 more
I thought they were extremely knowledgeable. They had a sense of how much the trees meant to me.
Description of Work: They came by to look at maple trees that may have had root rot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts - 41311
Thank you for taking the time to post your comments regarding the services Bartlett Tree Experts performed at your property. We appreciate your patronage and look forward to working with you again in the near future.

Michael H.
04/2012
5.0
tree service
  + -1 more
They are good. They have certified arborsits. They are very through and they give you a free written report before you decide if you want the work done. They are professional as well.
Description of Work: They did an analysis on the health of some of our trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts - 41311
Thank you for taking the time to post your comments regarding the services Bartlett Tree Experts performed at your property. We appreciate your patronage and look forward to working with you again in the near future.

Sandra B.
03/2012
5.0
tree service
  + -1 more
The quality of their work was excellent. They were very professional. I would use them again in the future if needed.
Description of Work: I used Bartlett Tree Experts for tree work. They cut down two trees and hauled them away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Bartlett Tree Experts - 41311
.

patty S.
01/2012
5.0
tree service
  + -1 more
They were very efficient and polite. Great group of workers. They came on time and cleaned up well. I was really, really pleased with the results. No debris left anywhere. It looks just wonderful! They were very friendly and accommodating by checking in with us to make sure it looked like we wanted. They also educated us along with it. I would use them again without a doubt! I would highly recommend them!
Description of Work: Removed three separate trees and trimmed/pruned two others to grow effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bartlett Tree Experts - 41311
Thank you for taking the time to post your comments regarding the services Bartlett Tree Experts performed at your property. We appreciate your patronage and look forward to working with you again in the near future.

Bob M.
12/2011
4.0
tree service
  + -1 more
I got them off Angie's List. I would use them again in the future.
Description of Work: Bartlett Tree Experts – 41311 cut down a couple of trees for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$874

Response from Bartlett Tree Experts - 41311
Thank you for your comments. We look forward to your continued patronage.

Debbie A.
10/2011
2.0
tree service
  + -1 more
It is difficult to write this report. Greg arrived at the house as scheduled, on time and spoke with my husband about our trees June 13th. My husband said he was very enthusiastic about his job and very knowledgeable. Greg left saying that he would send use a statement recommending work to be done and a price quote so we could make our decision. My husband was very pleased with the meeting. The problem arouse afterwards. We never received the quote. I emailed Greg on July 29th re-iterating some specific areas and requesting the quote and never received a response.
Description of Work: The service was never performed.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Bartlett Tree Experts - 41311
Thank you for your feedback. We will use this information to improve our service.

Kirsten R.
08/2011
5.0
tree service
  + -1 more
Person from the company came out at the agreed to time, was very professional, asked questions about the job. Submitted an estimate via e-mail later that day, followed-up with a hardcopy in the mail. I did not hire the company because their bid was higher than others I received for the same work.
Description of Work: Asked for an estimate to: remove dead wood from a willow oak, reduce in size an overgrown ash, and completely remove a white pine (but not grind stump).

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Brenda L.
03/2011
5.0
tree service
  + -1 more
Bartlett Tree Experts ? 41311 Company seemed to know what they were doing. They were fine, they are a professional Company.
Description of Work: I hired Bartlett Tree Experts – 41311 Company some time in August of 2009. I had to have a big, bold red oak tree taken down.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Bartlett Tree Experts - 41311
Thank you for taking the time to post your comments regarding the services Bartlett Tree Experts performed at your property. We appreciate your patronage and look forward to working with you again in the near future.

Charles K.
02/2011
5.0
tree service
  + -1 more
Normally I perform all the pruning on the trees & shrubs in our yard. Because of illness, I was not able to do my early spring pruning this year so I sought commercial pruners. While Bartlett was not cheap, I felt they would do good work. I needed severe pruning this year and they understood exactly what I was looking for and I had confidence in their ability to do the job to my satisfaction. I was not disappointed. In fact, I was very satisfied - they came on time, performed the work promptly and safely, and cleaned up. This was a residential job, but I felt they treated me with the same care and respect they would a more lucrative commercial job.
Description of Work: Residential pruning of two holly trees and two crape myrtle trees - all four were in need of extensive pruning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Bartlett Tree Experts - 41311
Thank you for posting your comments regarding the recent pruning of your holly trees and crape myrtle trees. We appreciate your patronage and look forward to working with you again in the near future.

PATRICIA A J.
09/2010
5.0
tree service
  + -1 more
They were not cheap but they did a very god job. They are very competent, they really know trees, and they prefer to save a tree over cutting it down. They are very good people and I would absolutely use them again.
Description of Work: Bartlet Tree Experts took care of my trees. They kept them healthy and did a good job when they had to take down a tree.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ravi N.
06/2010
4.0
tree service
  + -1 more
Estimator and office did a good job of follow up. The crew only did half of the job and then came back over a week later to finish up. I am not sure if they intended to do this or if they did a poor job and had to be asked to re-do it.
Description of Work: Cut back trees that were obstructing power lines touching roof of house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$465

Matthew G.
05/2010
5.0
tree service
  + -1 more
Team arrived on time, climbed like squirrels, worked fast, and cleaned up the site nicely. NEw spring limb growth now covers all cut branches, trees look much healthier.
Description of Work: We purchased a home/property with tree issues. Five trees had dead tops that needed trimming off for asthetics and safety, had 2 gumball maples removed, and a evergreen on the front of the home with limbs touching the siding. Team arrived on time, climbed like squirrels, worked fast, and cleaned up the site nicely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Martha A.
10/2008
4.0
pest control, tree service
  + 0 more
Their process is slow and laborious & not very responsive. The original estimate did not set a price for each tree, so I only had the pest treatment done, having decided that the $600+ estimate for the tree work was more than I wanted to spend. From the time that I faxed the signed contract to the date the work was performed was about a month. I did not have to be there, but then they never told me when they would come out. Also, the original contract promised to have that work done by a certain date, which was already past by the date of the preparation of the contract. I assume the work was done because they left a card on the day they came out, but I wasn't there, and I can't tell by looking whether the treatment has made a difference. I then left a message for Mr. Poad requesting a new estimate for less work; it was several days before we actually spoke. Then the estimate he mailed me specified the wrong tree on his diagram. I corrected this on the signed contract, and faxed it on Oct. 1. As of Oct. 23, I am still waiting for this work to be done. They do not update you in any way, nor even acknowledge they received the fax. I called today to ask when the work would be done, but Mr. Poad is out, and he's the only one who knows if it has been scheduled. So I believe these guys are knowledgeable, but I find their contract process annoyingly slow & unresponsive.
Description of Work: $330 is for pest treatment for shrubs(lacewings on azaleas & rhododendrons). I also have an estimate for $380 to trim "all dead, diseased and broken branches...to improve the health and appearance"(for two trees: a dogwood & a red maple)& cut a maple root that is too close to house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$330

kevin H.
08/2008
5.0
tree service
  + -1 more
Initially called contractor to trim a dying tree and obtain advice for saving it. Contractor advised that tree was not salvageable and needed to be removed. Contractor needed to remove a portion of fencing to access yard. All work was on time and turn key. Contractor arranged for all subs on the job for the fencing and stump removal. Contractor even brought in new topsoil. Tree was removed safely.
Description of Work: Removed large tree extending over house from front yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Irene F.
04/2008
5.0
tree service
  + -1 more
An ISA certified arborist came out to look at our two trees. He was very knowledgeable and pleasant and gave us recommendations on how to maintain those trees in a safe manner. He was not aggressive or pushy, which I much appreciated. Not too much later, he e-mailed me his quote. I do everything by e-mail, so this was great. The crew that he brought out was incredible. One man climbed the red oak (without putting spikes in the tree!) and connected the two main trunks with a cable. The other climbed the beech with a chainsaw dangling off his side, higher and higher up into the tree. He managed to turn on the chainsaw while in the top of the tree with only one pull! He very systematically started cutting all the dead wood out of that tree. Although they brought a chipper, I had requested to keep some of the bigger branches for some landscaping, and they even trimmed those for me! They left my yard without leaving a trace. PS: They are very safety conscious.
Description of Work: A 20 ft (est) cable was placed between the two trunks of a double trunked Southern red oak, making it less likely to come down in a storm, a lot of dead wood was removed from the crown of a beech, preventing it from dropping big branches, both trees were fertilized to allow them to better deal with the impacts of some construction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

DIANE C.
10/2006
5.0
tree service
  + -1 more
Bartlett is a top-of-the-line company. They treat your yard and trees with great care and know what is needed. They are very expensive and I'd use them for special work with live trees and plantings rather than to just take out dead trees. Unless, the dead tree will be difficult to remove because of its location.
Description of Work: Bartlett trimmed dead wood from trees and fertilized some of our older trees.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Steven K.
08/2006
5.0
lawn treatment, tree service
  + 0 more
We've used Bartlett's for twelve years and are very happy with them. They are certified arborists and although they're a bit pricey, the difference in the way our trees and bushes have grown since their work is tremendous.
Description of Work: Bartlett fertilized our trees and bushes by injecting the ground with mychorriza to maximize plant growth.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MARYE Y.
08/2006
5.0
tree service
  + -1 more
They were very neat and clean with their job. They are also well known in the community for their superior work and their safety precautions. They used a lot of care while trimming trees with long branches because they were hanging over the center of our home. They were a little pricey, but their services could not be disputed.
Description of Work: They trimmed about 8 trees and they took out a dead dogwood tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

08/2006
5.0
tree service
  + -1 more
This happened after a lightening storm. Some of trees were dangerously threatening our roof or had fallen. Bartlett's did a good job. They grounded the stumps and also took away the mulch we didn't want. They also hauled off the limbs and did a nice job of cleaning up after themselves.
Description of Work: Bartlett's took down three huge oaks as well as several other trees that were smaller.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700
    • 1
    • 2(current)
    • 3

Contact information

8509 Oakview Ave, Richmond, VA 23228

http://www.bartlett.com/Richmond-VA

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn Fertilization & Treatment,
Pest Control

FAQ

Bartlett Tree Experts - 41311 is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bartlett Tree Experts - 41311 accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bartlett Tree Experts - 41311 offers free project estimates.
Yes, Bartlett Tree Experts - 41311 offers eco-friendly accreditations.
No, Bartlett Tree Experts - 41311 does not offer a senior discount.
Yes, Bartlett Tree Experts - 41311 offers emergency services.
Yes, Bartlett Tree Experts - 41311 offers warranties.
Bartlett Tree Experts - 41311 offers the following services: Residential & commercial tree care, pruning, cabling, bracing, insect, disease, plant diagnostics, soil testing, lightning protection, pest management & fertilization.
Turf care, landscape installation & mulching.

Contact information

8509 Oakview Ave, Richmond, VA 23228

http://www.bartlett.com/Richmond-VA

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM