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A & J Resurfacing

Bathtub Restoration, Kitchen and Bath Remodeling, Ceramic Tile

About us

We are a small family owned business. All work is done by our company no sub contracting. Payment is due at the time of service.

Business highlights

22 years of trusted experience

Services we offer

Resurfacing of various hard to replace bathroom & kitchen fixtures, bathtubs, ceramic tiles, sinks, fiberglass units, permanent bathmats & caulking.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 74 reviews

Connie M.
02/2016
5.0
bathtub refinishing
  + -1 more
My bathroom had bright yellow tile with a bright yellow tub, A&J resurfaced the tub and tile and made them white. It looks brand new and they guarantee the finish for five years.
Description of Work: Resurfaced the tub and tile in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Blair C.
02/2016
5.0
bathtub refinishing, home remodeling
  + 0 more
Let me save you the time of researching and looking through a million before and after pictures. Seriously stop researching and pick up the phone or email A&J Resurfacing RIGHT NOW. I research everything and am very calculated with how I chose to spend my hard earned money and I know you are too! From the moment I emailed A&J Resurfacing I knew that this was going to be THE company I chose to work with for my bathroom's makeover. If you want to do business with a company that makes you feel like a priority and delivers the quality work you want, LOOK NO FURTHER. As soon as I emailed A&J for an inquiry (on a weekend), I received a response from April within minutes and had an appointment set for the following week. I also received reminder calls for the initial appointment and the actual appointments to complete the job. John was punctual, courteous, patient, meticulously clean (I mean not a single piece of evidence they were even there) and extremely knowledgeable! The end result is far better than I could ever imagine and it is a COMPLETE transformation. I no longer feel embarrassed to show my guests this bathroom and I am not overwhelmed by this ugly mauve bathroom looming in the back of my projects list. The price I paid is simply incredible for the work I had completed!!!! Excellent experience, superb customer service and incredibly beautiful work!!!
Description of Work: Bathroom tub & walls resurfaced and another shower floor resurfaced!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Robyn H.
11/2015
5.0
bathtub refinishing
  + -1 more
They did a fabulous job. They came on the day they said they'd come. Our two bathrooms look beautiful. Our house was built in the 60's. We had two pink trimmed bathrooms. I never thought we could ever afford to have them updated. When we heard about reglazing, we decided that was our best choice. The bathrooms look like the old tile was taken off, and new put on. We are very happy with he results.
Description of Work: Reglazed two tile bathroooms. They reglazed the walls and the tub/shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Ken R.
09/2015
5.0
bathtub refinishing
  + -1 more
Arrived on time as scheduled, the Service Technician (Austin) explained the steps of the processes he was going to performed. We have several mounting holes to be repaired from where we had installed and removed the shower doors. I was very impress time and effort the tech covered the floor in the bathroom and the floor outside the bathroom. Great efforts were taken by the tech to make sure the shower rods and towel rods are covered to make sure they were not affected during the process. This complete process took about 6.5 hours, to perform the repairs of the holes, sanding and applying the resurface material to the unit. We are extremely happy with the work performed and would recommend this company to anybody who require this type of work.
Description of Work: Resurfaced fiberglass tub/shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from A & J Resurfacing
Mr. [Member name removed], Thank you so much for taking the time out of your day to write about your experience with us. We appreciate your business.

Mary Jo D.
08/2015
5.0
bathtub refinishing
  + -1 more
They are reliable, they call before they come out, and they do a good job. They cleanup after themselves, which is great!
Description of Work: Re-glazed a tub.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph P.
08/2015
2.0
bathtub refinishing
  + -1 more
It did not go well. They had to return twice to fix very uneven surfaces. The owner came out the second time to inspect the job when I complained and then the original worker came out to redo parts of it. It was better, but I was still left with a very uneven glaze job- better coverage on the top of the shower, much thinner on the bottom, and a drip in one corner. Two and a half years later, some of the thin glazing on the bottom came off--too bad they only give a two year warranty.
Description of Work: He reglazed the shower wall tile.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$750

Response from A & J Resurfacing
Mr. [removed member name]. I am sorry to hear you had an issue with your showerstall. I looked up your job and see where Mark reglazed your shower 12/12/12 and came out for a repair on 1/15/13. We do our best to put out a good product at a fair price. We would be happy to come out and take a look at your showerstall. Give me a call if you would like and I can send John out to take a look. There maybe an economical fix to your issue.

Peter T.
07/2015
5.0
bathtub refinishing
  + -1 more
After 3.5 years, my original tub repainting job had a few dings in it. Called and left a message. Was prompted called back and scheduled for an appt. The gentleman showed up on time and was able to touch up the dings in no time. I had one rust spot coming through. He sanded and primed it before repainting. I was pleased with the original job, and pleased again with the follow up service. Would highly recommend.
Description of Work: Touch up for job done in 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Maya V.
03/2015
5.0
bathtub refinishing
  + -1 more
The provider arrived at the time scheduled, and called 30 minutes ahead of time. I had my old claw foot tub scraped, and then resurfaced with a biscuit colored component made to look like porcelain. After the service was over, i was extremely pleased with the overall look, but noticed that there was a scratch and gouge in the new surface! i was extremely concerned that this would violate the warranty, and put my new finish at risk, but April offered to have a tech come out and treat the scratch at no additional cost to me. I really appreciated this effort to make it right and i'm pleased with how the tub looks!
Description of Work: resurfaced an old claw foot tub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Heath A.
01/2015
5.0
bathtub refinishing
  + -1 more
I contact A&J before Christmas to get an estimate on resurfacing my old bathtub/shower combo. I spoke with April and she was very knowledgeable, giving me information on the process and pricing. A few weeks later I scheduled the service to be completed. The appointment was scheduled for 9am. At 9am on the day the work was scheduled the two technicians knocked on my door, worked throughout the morning and had the bathtub finished in four hours. They explained the do's and don'ts and advised me of the warranty on the work and what would cause it to be voided. The work they did was awesome. The tub looks brand new and now makes the rest of my bathroom look brighter. I will definitely be using them in the near future and I've already had people who have seen the picture of the work ask for their information.
Description of Work: Resurfaced 25 year old bathtub/shower combo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from A & J Resurfacing
[member name removed], Thank you for taking the time to review our company. I couldn't be happier to hear you are satisfied with the work. We appreciate your business and are here in the future if you need us. Sincerely, April Stillwell

Nancy B.
10/2014
5.0
bathtub refinishing
  + -1 more
Great job - Looks like new! Very punctual, and professional and tidy work. The office manager was wonderful as she tried to work around our scheduling, and did a reminder call a few days beforehand. Highly recommend!
Description of Work: Reglazed a 1970s blue cast iron tub with white glaze. Caulked around the tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary P.
06/2014
5.0
bathtub refinishing
  + -1 more
Arrived right on time. Very professional. Resurfaced an existing bathtub that had been done before by someone else who had done a very poor job... A & J Resurfacing did an amazing job. We could not be Happier with the outcome & would HIGHLY RECOMMEND this company...Will definitely use again....
Description of Work: Resurfaced Bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Richard C.
06/2014
5.0
bathtub refinishing
  + -1 more
My appointment was scheduled at 2:00 pm and at 2:00 pm they were sitting in my drive way. John was extremely professsional and knowelegable about my job and provided me with instructions as to how to maintain the excellent new finish of my tub.
Description of Work: A & J Resurfacing refinished and caulked my bath tub to a near new tub. The office staff to the technician were very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from A & J Resurfacing
[member name removed], Thank you for taking the time to review our company. I am so pleased to hear you were happy with your experience. Please feel free to contact us if you have any questions. We appreciate your business. Sincerely, April Stillwell

Tim R.
03/2014
5.0
bathtub refinishing
  + -1 more
The experience was excellent. They are friendly, knowledgeable, attentive, respectful, great customer service, and all of the good things we would look for in a company.
Description of Work: We used A & J Resurfacing. They resurfaced our bath tub and tile sarround.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$799

Response from A & J Resurfacing
(Name), Thank you so much for taking the time to write a review. We are so glad to hear the wonderful feedback and are here if you need anything in the future. Thank you for choosing A&J Resurfacing. We appreciate your business. April Stillwell

Alfred J B.
01/2014
5.0
bathtub refinishing
  + -1 more
Bathtub is 35 years old, enamel was worn under the bath spout. I found A&J on AL and called. The lady I spoke with was pleasant and knowledgeable. The work was scheduled for 2 days later. The man showed up on time and completed the job in about 3 hours. There was a barely discernible smell of lacquer but it faded after about an hour. The tub now looks gorgeous, blast white and sparkling. They also removed the mildew stained caulking around the tub and recaulked it perfectly. Unless you're planning to upgrade your tub to a Jacuzzi I would highly recommend you call on this company. I would use them again without hesitation.
Description of Work: Resurfaced bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Response from A & J Resurfacing
[member name removed], Thank you so much for taking the time to review our company. I am so pleased to hear that you are happy with your job. Sincerely, April Stillwell President A&J Resurfacing

Paul M.
10/2013
5.0
bathtub refinishing
  + -1 more
We chose A&J after reading AL listings and getting visits/quotes from three potential vendors. John Stillwell (owner) explained the steps involved in the resurfacing and estimated a three-day time period for completion. Scheduling was easily and efficiently handled by April (John's wife). On the start day their worker (Mark) arrived punctually and did a very detailed, thorough cleaning of the existing tiles and grout. There was no mess, no fuss and he was most professional. The second day Mark resurfaced the walls, applying the necessary primer and multiple resurfacing materials. While the spray was foul-smelling, Mark kept air blowers going the entire time. By the following morning there was little odor remaining. That third morning John handled the resurfacing of the non-slip shower floor and the bathroom floor. Again, blowers kept the smell to a minimum. When completed our bathroom looked brand new in every respect! A remarkable improvement! My wife and I are very satisfied and will certainly recommend A&J to others. As an aside, A&J's price was about one-half that of another top-rated area vendor. Unlike them, A&J does not have an expensive showroom to support in Short Pump which, we think, is totally unnecessary for a resurfacing project such as ours. Also, keep in mind that the temporary removal of the toilet, sink, shower door, etc. is something that must be arranged separately. None of the providers we spoke with offered those services. We're very pleased with A&J Resurfacing as they proved to be true specialists who were reasonably priced and a pleasure to deal with.
Description of Work: Resurfacing of ceramic tiled bathroom and shower (walls and floors).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Thomas C.
10/2013
5.0
bathtub refinishing
  + -1 more
I think they were fine. They were very prompt and very clean. I had a slight problem, but they offered to fix it if the problem continued, so I have to say I am so far happy. The price was fair, it was very reasonable for what they did. They were definitely concerned that I had a problem.
Description of Work: I used A&J Resurfacing to resurface the bathtub upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary T.
07/2013
5.0
bathtub refinishing
  + -1 more
They were excellent. They gave me 5% off for being in Angie's list. I didn't have to monitor them. They were punctual. They were here, I didn't have to be here. They told me if there were any problems after I did look at the product to give them a call. They advised me what to do before hand make sure the tub is clean and advised me about ventilation and fumes so I kept other workers out of the house that day. The next day like all the fumes were gone and you know the quality is just outstanding. It is just made a huge difference in the bathroom and it has no window in it, you don't think about that because the color is so bright. I would use them again in the future.
Description of Work: I used A & J Resurfacing in June. They just refinished our fiberglass, they changed the color from their ugly yellowy bone color to white and it is outstanding. It looks like a brand new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

CHRIS B.
06/2013
5.0
bathtub refinishing
  + -1 more
AJ did a great job and saved me the time and money of replacing the bath/shower unit. They were very professional and courteous. They showed on time, cleaned after themselves and did a great job. I highly recommend looking at AJ refinishing you bath/shower before you consider replacement. ThX AJ
Description of Work: Refinished family bath/shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from A & J Resurfacing
[member name removed], Thank you for taking the time for our review and are so happy to hear you had a good expereince. We appreciate your business. Sincerely, April Stillwell A&J Resurfacing

Lori D.
05/2013
5.0
bathtub refinishing
  + -1 more
From start to finish I am very happy with my service from A&J. I was relieved they were even able to do the work, since I can not afford to have the tub replaced, much less whatever other cost would come along with that. My tub was peach, 25 years old and had significant "wear and tear". They were able to change it to a white, shiny new looking tub. It is an excellent, easy and affordable upgrade. The transformation is amazing. I will be calling again for the tub in my second bathroom.
Description of Work: Refinished fiberglass tub and surround.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$403

Response from A & J Resurfacing
Thank you so much for taking time out of your day to write a review. I am so glad you had a good experience. We appreciate your business and will be happy to come out for your second bathroom when you are ready. Sincerely, April Stillwell A&J Resurfacing

Kevin E.
02/2013
5.0
bathtub refinishing
  + -1 more
Excellent. They were informative and helpful beforehand. They showed up when they said they would. Charged me what they said they would. There on time...Completed on time.When my plumber pout on the the new bath fixtures he dropped a tool and scratched the new surface. I called A&J and they set up a time to come out right away...They, again, showed up on time and did not even charge me for the touch up. Highly recommend them!!!
Description of Work: Bath tub and tile wall resurfacing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$825

Diane H.
01/2013
5.0
bathtub refinishing
  + -1 more
I emailed, then decided to call this company late one evening. Not only did an extremely pleasant and helpful lady answer the phone late at night, but she was already responding to the email I'd just sent! She gave me the price over the phone, explained the details of the process, and was able to schedule the appointment for just a couple days later. She worked out all the arrangements with me by phone, the workers showed up when they said they would, they finished the work, and then texted me a picture of a bathtub that looked BRAND NEW for a SUPER affordable price. I never would have imagined the old, peeling paint, original blue colored bath tub from the 1960's could look so beautiful, and I had no idea I could even afford that kind of work. A commercial plumber had just been at the house and told me it would be about $1,500 to replace the tub, and then a contractor told me it could be close to $1,000 just for a liner. I'd given up and was going to just buy a long bath mat to hide all the peelling paint. I am amazed at the quality of work that was done, and that it was so affordable. Not only that, but the late-night response to my phone call (when I thought I'd get voice mail) and instantaneous pricing and scheduling, is not something I'd expect to find! If you have an old bathtub that you think you can't afford to make better - please keep this company in mind. For about $400 I have what looks like a brand new, shiny, gorgeous bathtub. Truly exceptional work. If I could give a higher score than an A to this company, I would.
Description of Work: Stripped and reglazed bathtub in house built in 1963

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from A & J Resurfacing
Customer, Thank you so much for the glowing review. We are so happy you chose our compnay and that you are satisfied with the work. We appreciate you taking the time out of your busy schedule to write about your experience. Please feel free to contact us if you have any questions or need anything in the future. Sincerely, April Stillwell A&J Resurfacing

B T.
12/2012
5.0
bathtub refinishing
  + -1 more
This was scheduled 2 weeks in advance. The worker arrived promptly and left on time. The overall quality looks good much better than the tub did before, but there was some dust-that probably couldn't have been avoided in the finish. It still looks 200% better than it did. The owners are wonderful! very helpful in answering questions and follow up. I had a non standard tub, so I couldn't use their standard drain cover, so they helped me find it on the internet. I'd use them again anytime. I cannot say how it has held up, because it looks so nice I have not wanted to use it yet.in
Description of Work: refinish a cast iron bath tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from A & J Resurfacing
Thank you for taking time out of your day to write about your experience. I am so happy to hear that your are happy with the tub. Any dust in the finish should work it's way out with bathing. If you find that it oesn't we can come and buff out the finish. Sometimes buffing can take away some of the shine. Let me know if you have any further questions. Thank you for choosing us we appreciate your business. Sincerely, April Stillwell 804-254-1999

Sally O.
11/2012
5.0
bathtub refinishing
  + -1 more
When I called them concerning my bathtub they were very helpful in explaining what could and could not be done with my bathtub. They gave me a price over the phone and explained what that price would cover. They set up a time that would work for both of us and they were on time on the day the work was to be completed. The person gave me instructions to follow to let the new finish cure prior to me using it. Also gave me information on how to maintain the finish. I had a question later and called their office and the person that answered the phone was very helpful.
Description of Work: A & J RESURFACING put a new finish on my old bathtub and they did a GREAT job! I was very happy with the service they performed. My bathtub looks like it is brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from A & J Resurfacing
Thank you so much for taking the time to write a review. We really appreciate your business and are so happy to here you had a good experience.

William U.
10/2012
5.0
bathtub refinishing
  + -1 more
All work was excellent. Person on the job was on time, did a great job and cleaned up well. All in all a great experience.
Description of Work: Tub was reglazed and looks like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Peggy W.
10/2012
5.0
bathtub refinishing
  + -1 more
Excellent service. Calls were returned promptly and service person arrived promptly. He updated me on time it was going to take as the work progressed. Everything was done quickly and clean up was done professionally. The tub looks like new. I would definitely use this company again and would recommend them to anyone looking to have resurfacing work done.
Description of Work: Bathtub Resurfacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from A & J Resurfacing
Member thank you so much for taking the time out of your day to write a review. I am so pleased to hear you were happy with your experience with us. Please feel free to contact us if you need anything in the future. Sincerely, April Stillwell
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Contact information

1600-L Roseneath Road, Richmond, VA 23230

http://aandjresurfacing.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Bathtub Restoration,
Kitchen and Bath Remodeling,
Ceramic Tile

FAQ

A & J Resurfacing is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

A & J Resurfacing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A & J Resurfacing offers free project estimates.
No, A & J Resurfacing does not offer eco-friendly accreditations.
No, A & J Resurfacing does not offer a senior discount.
No, A & J Resurfacing does not offer emergency services.
Yes, A & J Resurfacing offers warranties.
A & J Resurfacing offers the following services: Resurfacing of various hard to replace bathroom & kitchen fixtures, bathtubs, ceramic tiles, sinks, fiberglass units, permanent bathmats & caulking.

Contact information

1600-L Roseneath Road, Richmond, VA 23230

http://aandjresurfacing.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM