Mind In The Gutter

Gutter Cleaning, Gutters, Roof Cleaning,

About us

Richmond's Full Service Gutter And Exterior Company - Locally Owned And Operated. We Offer Free Estimates And Believe Fair Pricing, Value, Quality, And Ethics Are The Only Way To Run A Business. Full Service Gutter Company & Authorized Distributor Of Leaf Proof Gutter Guards. 5" & 6" Seamless Gutter Installation - Including Copper And Aluminum, Half Round And K Style, Gutter Cleaning, Replacement, Repair, & Gutter Guard Installation - Featuring Leaf Proof. We Repair Exterior Wood Trim And Siding, Installl Replacement Windows, And Install Vinyl Siding.

Business highlights

21 years of trusted experience

Services we offer

Gutter Installation, Cleaning, Replacement, Repair, & Gutter Guard Installation, Repair Exterior Wood Trim & Siding, Install Replacement Windows, & Install Vinyl Siding.

Services we don't offer

Full Roofing Replacement, Window Washing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.7579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 76-100 of 579 reviews

Janie M.
12/2016
5.0
gutter cleaning
  + -1 more
No issues. Changed date without providing a new date however. They just showed up and did the work.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rebecca D.
12/2016
5.0
gutter cleaning, gutter repair
  + 0 more
I would HIGHLY recommend this company. Mind in the gutter was busy so it took a while to schedule them, but today three men arrived and went three stories up in a very hard to reach part of the roof, cleaned, repaired and added aluminum gutter guards to the whole house. They used screws to fasten the guards and trimmed the outside edges. (great job). I gave each man a well deserved tip because they do dangerous work and deserve a lot of credit for what they do. Nice guys, Great job, Reasonable price. A+++++
Description of Work: I had gutters cleaned and repaired, plus gutter guards installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Barbara Y.
12/2016
5.0
gutter cleaning
  + -1 more
We have a very high roof so it is often difficult to find someone who will clean our gutters at a reasonable price. They did a good job of cleaning gutters/downspouts. Arrived on time and cleaned up mess.
Description of Work: Gutter/downspout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Richard G.
12/2016
5.0
gutter cleaning
  + -1 more
They were okay. They were decent. They showed up. They left quite a bit of debris on the ground.
Description of Work: I purchased a big deal for Mind in the Gutter. They cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Maria C.
12/2016
2.0
gutter cleaning
  + -1 more
After filling out the online service request form, I was contacted very shortly by the company. Once they established a price for the gutter cleaning services, I was told they would be at my residence the following Tuesday. That day came, and went, and no one showed up. Confused, I contacted the company again explaining that no one had showed up to my house on the previously scheduled date. I received a response from the company apologizing for the schedule mishap, and said they would be out the next Monday. That Monday came, and went again with no one from the company showing up to perform the service, nor any notice (again) that they were going to be unable to come by. Note - both of these instances occurred after I explicitly inquired via email as to whether I would be contacted if there would be date change for the requested service. Again, I emailed the company explaining that for the second time, no one had showed up to clean my gutters when they were supposed to. I requested for them to come out a third time ASAP to perform the work. I received no response for two days after (now Wednesday). On that Wednesday evening, I arrived home and the gutters had been cleared of all debris, and an invoice was in my mailbox for the work performed. To my dismay, the invoiced price was approx. 25% higher than the initial quote I received via email. Not only did I not receive notice that the company was going to perform the work this day, but I was quoted an incorrect price. There was no indication on the invoice that the increased charge was due to additional work done. I would not recommend this company, nor will use in the future. They grossly failed to meet my expectations of a service company between their lack of communication and misrepresentation of pricing. Provided, the service was performed to a reasonable level of satisfaction. However, I sincerely feel that if I did not continue to email them to remind them to perform this service at my house, they would have never showed up.
Description of Work: I needed my gutters cleaned of leaves/other debris

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


William R.
11/2016
5.0
gutter cleaning
  + -1 more
It worked out fine. I'd use them again. They cleaned up after themselves.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$129

Erin H.
11/2016
5.0
gutter cleaning
  + -1 more
It was all good. Everything was positive. They were punctual and kept the area neat and clean and worked quickly.
Description of Work: I purchased a Big Deal coupon from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Ronny B.
11/2016
1.0
gutter cleaning
  + -1 more
After promptly receiving a bid, I accepted the bid a number of times and received no response.
Description of Work: Asked for gutter repairs and re-routing of some of my current gutter system.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Scott H.
11/2016
1.0
gutter cleaning, gutter repair
  + 0 more
Horribly they never even call to say they were not coming after scheduling a month in advance. They said they would be out her the next day and no one showed up. I do not recommend them they do not follow through with what they said they would do.
Description of Work: Gutters cleaned and repair a gutter and down spouts hit by a tree.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0

$347

Karen B.
10/2016
5.0
contractors
  + -1 more
Project went very well. They showed up when scheduled and completed the work as planned!
Description of Work: Install new gutters on rental townhouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Erin A.
10/2016
5.0
gutter cleaning
  + -1 more
The process went well. I purchased a coupon through Angie's List and was immediately contacted by the company over email to schedule the service. They were very professional and everything went smoothly.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James P.
09/2016
5.0
gutter cleaning
  + -1 more
Excellent. Prompt communication and scheduling. Property had no debris left on site.
Description of Work: Gutters cleaned for a three story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Susan P.
09/2016
5.0
gutter cleaning
  + -1 more
This could not be any easier. I signed up through Angie's List. the price was a special Angie's members and significantly lower than other companies. I did not need to be home when the service was provided. They climbed on roof with a huge vac, hose connected directly to truck. Over and done in minutes and clean up included. When i communicated with owner via Angie's messaging, his response was always prompt. Great company.
Description of Work: gutters cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

James P.
09/2016
5.0
gutter cleaning
  + -1 more
Excellent. Wouldn't hesitate to use again.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee S.
09/2016
1.0
gutter cleaning
  + -1 more
I called the contractor three times and completed his website contact form and it took over a week to receive one call back that I missed. I returned his call twice and texted him once and after yet another week, still no return call. The contractor is either too busy or unresponsive so in either event if you are in need a quick response, I would suggest you connect with someone else.
Description of Work: Gutter Cleaning and Repair

Rating CategoryRating out of 5
responsiveness
1.0


David C.
08/2016
5.0
gutter cleaning
  + -1 more
Overall did a good job- cleared out cluttered gutters for a reasonable price. Friendly and professional crew.
Description of Work: Clean out gutters - one of which was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mariia Z.
08/2016
5.0
gutter cleaning
  + -1 more
They did a great job and cleaned up everything when done.
Description of Work: gutters cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Kevin D.
08/2016
1.0
gutter repair
  + -1 more
Not well. It took 1 month to go from initial contact (May 14) to getting an estimate (June 14). Signed the estimate, they said they were busy so we scheduled the installation about 2 months in the future (Aug 2). Date comes, no show, no call, no email. I call and he said they were running a week behind, said he would call me back that night. No call. Emailed him to follow-up on getting it scheduled, he sent me an email saying they would be here Aug 11. Once again, no show, no call, no email. This wouldn't have been a problem if they would just let me know ahead of time that they couldn't make it, or that they were too busy to take on the job. Lack of communication is just lazy. I do not recommend Mind In The Gutter.
Description of Work: Gutter replacement, front and back of the house.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cameron C.
07/2016
5.0
gutter cleaning
  + -1 more
Used multiple times. Great every time.
Description of Work: Cleaned all gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rachel L.
07/2016
5.0
gutter cleaning
  + -1 more
Ethan and his guys did a great job. They ran into a snafu with the previously scheduled job, so my own installation was pushed back a day. That happens to the best of us. They were efficient and those gutters look so good! Very satisfied.
Description of Work: Complete installation of 6" wide gutters on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$780

Randall D.
07/2016
3.0
gutter cleaning
  + -1 more
They used our hose to clean the gutters on the back of the house and left a mess over the desk. on the back door, and the side of the house. Want use them again.
Description of Work: Clean my gutters.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$122

Todd H.
06/2016
5.0
gutter cleaning
  + -1 more
After cleaning, gutters flowed all water quickly off the roof and worked great!
Description of Work: Cleaned gutters that were clogged and not flowing correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

William F.
06/2016
5.0
gutter cleaning
  + -1 more
Called me promptly to schedule service, showed up when promised and did a fantastic job, even blowing my very large driveway clean which I did not expect. I will use this service again.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Perry L.
06/2016
3.0
gutter cleaning
  + -1 more
Overall, I was satisfied with the work done, but I wish there was better communication regarding availability. There were a couple of times when the company said they would be out and weren't, and the communication regarding this didn't seem to be of great concern. However, the work was completed.
Description of Work: Cleaned gutters on one of my rental properties

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$129

Matthew B.
06/2016
5.0
gutter cleaning
  + -1 more
Once contact was made, it was extremely easy to have them scheduled to come out and perform the work (within about a week). The service was done when we were away from home. Gutters are clean and they were able to provide photos of the proof!
Description of Work: We purchased a gutter cleaning package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$179

Contact information

1551 Oakbridge Dr Ste F, Powhatan, VA 23139

www.mindinthegutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Insured

Licensed*

Trade License Number
2705127135
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roof Cleaning,
Unfinished Carpentry,
Siding,
Windows

FAQ

Mind In The Gutter is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mind In The Gutter accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Mind In The Gutter offers free project estimates.
No, Mind In The Gutter does not offer eco-friendly accreditations.
No, Mind In The Gutter does not offer a senior discount.
No, Mind In The Gutter does not offer emergency services.
Yes, Mind In The Gutter offers warranties.
Mind In The Gutter offers the following services: Gutter Installation, Cleaning, Replacement, Repair, & Gutter Guard Installation, Repair Exterior Wood Trim & Siding, Install Replacement Windows, & Install Vinyl Siding.
Full Roofing Replacement, Window Washing

Contact information

1551 Oakbridge Dr Ste F, Powhatan, VA 23139

www.mindinthegutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM