Mind In The Gutter

Gutter Cleaning, Gutters, Roof Cleaning,

About us

Richmond's Full Service Gutter And Exterior Company - Locally Owned And Operated. We Offer Free Estimates And Believe Fair Pricing, Value, Quality, And Ethics Are The Only Way To Run A Business. Full Service Gutter Company & Authorized Distributor Of Leaf Proof Gutter Guards. 5" & 6" Seamless Gutter Installation - Including Copper And Aluminum, Half Round And K Style, Gutter Cleaning, Replacement, Repair, & Gutter Guard Installation - Featuring Leaf Proof. We Repair Exterior Wood Trim And Siding, Installl Replacement Windows, And Install Vinyl Siding.

Business highlights

21 years of trusted experience

Services we offer

Gutter Installation, Cleaning, Replacement, Repair, & Gutter Guard Installation, Repair Exterior Wood Trim & Siding, Install Replacement Windows, & Install Vinyl Siding.

Services we don't offer

Full Roofing Replacement, Window Washing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.7579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 276-300 of 579 reviews

Michael D.
01/2014
5.0
roof cleaning, gutter cleaning
  + 0 more
The crew met me at the agreed-upon time, were friendly and professional and went right to work. They took away the debris and left my lawn clean. The only challenge was with my old metal gutter grates. These are tough to reconnect to the gutters and the crew didn't do a very good job reconnecting them. However, given how tough they are, I am not unhappy with the job they did.
Description of Work: Cleaned my gutters and roof line

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Aaron F.
01/2014
5.0
gutter cleaning
  + -1 more
I was so impressed with Mind in the Gutter. Their estimate was hundreds less than competitors, and they did a fantastic job. It looks great! Very professional.
Description of Work: Replaced Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Deborah L.
01/2014
5.0
roof cleaning, gutter cleaning
  + 0 more
they were courteous and efficient
Description of Work: cleaned leaves off roof and cleared gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan M.
01/2014
5.0
gutter cleaning
  + -1 more
Not only did they clean my gutters (which were horrible - actually had little trees growing out of them!), they also cleaned my deck and blew the leaves off of my front porch and two very long driveways!!! This was way above the expected service. And they were very quick and quiet. They were almost magical. Most definitely one company I will use again and again.
Description of Work: Cleaned my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

L O.
01/2014
4.0
gutter cleaning
  + -1 more
We set the date well in advance, scheduled for Monday Dec. 9. I carefully saved that day. The day before, there was a lot of rain. I emailed the provider and asked if they would still be coming. Since I got no answer, I called at 9:02 on Monday morning. I left a message. No response and no one came. At 11:00, I called again. This time, Ethan Powers answered the phone and told me that "of course" they wouldn't be coming. I told him I would have appreciated a call. He seemed flustered and surprised. We rescheduled for Friday. A crew of two arrived about 20 minutes later than expected and expressed concern that they wouldn't be able to do the job if there was too much ice. Fortunately, they were able to clean them, finished in less than half an hour, and cleaned up after themselves. I'm not sure I wouldn't use them again, but they certainly wouldn't be my first choice.
Description of Work: cleaned out the gutters on my house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$99

Judy P.
01/2014
5.0
gutter repair
  + -1 more
They were on time and did the job in timely fashion. We were pleased with the finished product and with the company.
Description of Work: They cleaned and provided gutter caps for our existing gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Eugena S.
12/2013
5.0
gutter cleaning
  + -1 more
It was fine. I like that they came on the day that they said they would come. I was out of town when they came and I was happy to come home to clean gutters. I didn't spend anything extra and they were here sometime in September.
Description of Work: I purchased a Big Deal coupon from Mind In The Gutter for gutter cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

rudolf W.
12/2013
4.0
gutter cleaning
  + -1 more
cleaned gutters. Did not remove and clean downspout screen requiring me to climb a ladder and clean.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Linda H.
12/2013
5.0
gutter cleaning
  + -1 more
They cleaned the gutters exactly as stated.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Pocahontas F. W.
12/2013
5.0
gutter cleaning
  + -1 more
The staff were on time and were quirt, neat in their job performance, and did not not leave any trash.
Description of Work: They cleaned all of my gutters. They were very professional and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Betty S.
11/2013
4.0
contractors, gutter cleaning, gutter repair, siding, replacement windows, roof cleaning
  + 4 more
Well...I think they did a good job. We had a death in the family three days before they were to come and I left a message to delay it one week and when I called the next week when we got back home, they said they already did it. They did NOT listen to my message. I am not happy about this.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
2.0
punctuality
2.0


Katie R.
11/2013
5.0
gutter cleaning
  + -1 more
I was able to provide 3 dates to clean the gutters, and they came on one of them. The 'B' on responsiveness was only b/c the page noted that upon purchasing we would be contacted within 48hrs; however, since it was an outside/outdoor job it wasn't a big deal. Both men were professional, friendly, and punctual. Gutters were completely cleared and great! We were pleased and would use them again with a great deal.
Description of Work: Cleaned all gutters of our 2-story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

E B G.
11/2013
5.0
gutter cleaning
  + -1 more
Performed as required to remove leaves and debris.
Description of Work: cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Christy G.
11/2013
3.0
gutter cleaning
  + -1 more
My biggest issue was the last of communication. They waited til the end of the day to tell me they werent going to make it. I took the day from work to meet them at the house. Their response was, we can go first thing in the morning and you dont have to be present. They didnt leave a note when they finally came. My neighbor told me. Just not what I expected from Angie's List recommendations.
Description of Work: They cleaned the gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$129

Sharon D.
11/2013
5.0
gutter cleaning
  + -1 more
Set the appointment for when I needed it. Arrived on time. Did a great job.
Description of Work: MIND IN THE GUTTER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Robert R.
11/2013
5.0
gutter cleaning
  + -1 more
Cleaned gutters. It went well. No issues.
Description of Work: Cleaned gutters. It went well. No issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul T.
11/2013
5.0
gutter repair
  + -1 more
After a false start (I did not realize that I had to contact Mind in the Gutter), I called the company to set up an appointment. Very friendly guy on the other end of the line. He picked out the first convenient date and told me that I did not actually have to be home. Our son said that he arrived right on time on the appointed date , did the work as promised, and left. Since it involved gutter cleaning, I expected to see the flowerbeds or the deck covered with debris from the gutters, but no such thing. I was completely delighted with the service, and I will definitely use these folks again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Shari H.
11/2013
4.0
gutter cleaning
  + -1 more
It turned out fine. They came and did the work. It was fine and they did a good job. They didn't talk to me at all. They just knocked on the door and said that they were here to do the gutters. Anything I noticed that was in the gutters, they removed. They just did it and didn't say anything about it. If I had another coupon deal with them, I would use them again. I probably wouldn't if I knew something was wrong and I needed help with it.
Description of Work: I purchased a big deal for Mind In The Gutter. They cleaned the gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Crystal N.
11/2013
5.0
gutter cleaning
  + -1 more
They were very good. They were prompt, they had good communication and they did the job as advertised.
Description of Work: Mind in the Gutter did gutter cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert Y.
11/2013
5.0
gutter cleaning
  + -1 more
We have used "Mind in the Gutter" before (2/28/13) and were satisfied with their work last time, so when we saw a "Big Deal" from them for gutter cleaning, we purchased it. Their work in August was just like their work in February: Perfect. They came, they cleaned all the gutters on our two story house, they bagged all the refuse and left everything perfectly clean and they were gone. No noise, no hassle, they came out and did a great job.
Description of Work: Came out and cleaned gutters on a two-story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michelle K.
11/2013
5.0
gutter cleaning
  + -1 more
They were timely, fast and professional.
Description of Work: Cleaned the gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sarah C.
11/2013
2.0
gutter cleaning
  + -1 more
Horrible experience. I stayed home from work to be there while the gutters were cleaned. Two young guys came out, were at my home for about 2 minutes, stuck an invoice on my door, and left before I could even meet them outside. I knew there was no way they could have cleaned the gutters so quickly, so I went on my roof to verify. I called the owner, who was confident his guys had cleaned them, and had him come out and go on the roof with me, and he indicated the gutter cleaning was clearly not done. The owner and the two original guys ended up cleaning the gutters later that afternoon and did not charge me. The company was dishonest and had not performed the work they invoiced for, inconvenienced me for a full day, caused me to go on my rooft 3 times in one day, but did in the end try to make it right. However, I will not being calling Mind in The Gutter again.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$200

Response from Mind In The Gutter
I am very sorry that [member name removed] was unhappy with the work performed on her condo building. The work was not done to our usual standards. Our employees had cleaned the loose debris out of the gutters, but had not cleaned out the "muddy" material at the bottom of part of the gutter. This was unacceptable. After speaking with [member name removed], I went to verify this myself, and then called the crew off of another job to come back to correct the work under my supervision. I then let [member name removed] know that there would be no charge for the service due to her inconvenience. I find it strange that anyone would call my company dishonest when after we received a complaint, we acted on it within a few hours, corrected the problem, and discounted the bill to $0.00. This particular crew that did the cleaning had received many "A" scores from Angie's List customers prior to this, and have received many since - as has Mind in the Gutter as a company in multiple categories. We always strive to make our customers happy, and to provide an excellent product or service at the best available value. I am very sorry that we had to make two trips to make this happen for [member name removed], but I am proud that we were able to make it right. D. Ethan Powers Mind in the Gutter

Hoa W.
10/2013
5.0
gutter cleaning
  + -1 more
They were very courteous and they even called the initial day and they let me know due to the rain and wind that they would come the next day. The gutters were very nice and clean on a second story home and they were very professional to work with. The work was well worth the cost as well.
Description of Work: They did gutter cleaning through a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Travis R.
10/2013
3.0
gutter cleaning
  + -1 more
Scheduling was easy, and the technicians arrived on time. I was expecting a bit more from the cleaning than what was performed. They cleared some leaves and debris from the gutters, but didn't get all of the debris out of the gutters. I was up on my roof a week or two later and there was still a significant amount of debris left in the gutters. They also did not clean up the exterior of the gutters at all and stated that this was an additional cost. I feel like for the price paid, they could have wiped the exterior of the gutters. They also did not clean up the debris after removing it from the gutters, so I had debris laying all around my house. In particular, there was debris on my front driveway, back porch, and on top of my air conditioner units. It would have taken them another few minutes to go around the house and sweep up the debris. The technicians were not the most professional people nor the most friendly that I've dealt with. Overall, I think it was way overpriced for the 15 minutes of mediocre gutter cleaning. I will not use this service again.
Description of Work: Cleared the gutters of debris.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Mike D.
10/2013
3.0
gutter cleaning
  + -1 more
Added 10 feet hose to downspout. Charged too much for that.
Description of Work: Cleaned gutters. Added 10 feet hose to downspout which cost too much in my opinion.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Contact information

1551 Oakbridge Dr Ste F, Powhatan, VA 23139

www.mindinthegutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Insured

Licensed*

Trade License Number
2705127135
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roof Cleaning,
Unfinished Carpentry,
Siding,
Windows

FAQ

Mind In The Gutter is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mind In The Gutter accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Mind In The Gutter offers free project estimates.
No, Mind In The Gutter does not offer eco-friendly accreditations.
No, Mind In The Gutter does not offer a senior discount.
No, Mind In The Gutter does not offer emergency services.
Yes, Mind In The Gutter offers warranties.
Mind In The Gutter offers the following services: Gutter Installation, Cleaning, Replacement, Repair, & Gutter Guard Installation, Repair Exterior Wood Trim & Siding, Install Replacement Windows, & Install Vinyl Siding.
Full Roofing Replacement, Window Washing

Contact information

1551 Oakbridge Dr Ste F, Powhatan, VA 23139

www.mindinthegutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM