Mind In The Gutter

Gutter Cleaning, Gutters, Roof Cleaning,

About us

Richmond's Full Service Gutter And Exterior Company - Locally Owned And Operated. We Offer Free Estimates And Believe Fair Pricing, Value, Quality, And Ethics Are The Only Way To Run A Business. Full Service Gutter Company & Authorized Distributor Of Leaf Proof Gutter Guards. 5" & 6" Seamless Gutter Installation - Including Copper And Aluminum, Half Round And K Style, Gutter Cleaning, Replacement, Repair, & Gutter Guard Installation - Featuring Leaf Proof. We Repair Exterior Wood Trim And Siding, Installl Replacement Windows, And Install Vinyl Siding.

Business highlights

21 years of trusted experience

Services we offer

Gutter Installation, Cleaning, Replacement, Repair, & Gutter Guard Installation, Repair Exterior Wood Trim & Siding, Install Replacement Windows, & Install Vinyl Siding.

Services we don't offer

Full Roofing Replacement, Window Washing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.7579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 26-50 of 579 reviews

Dwayne B.
07/2018
1.0
gutter cleaning, gutter repair
  + 0 more
Wrote twice, never responded. I have used this company in the past with great results. Disappointed as my window o execution has closed. Will have to wait to find someone else.
Description of Work: Requested quote for gutter cleaning and cover installation

Rating CategoryRating out of 5
responsiveness
1.0


Response from Mind In The Gutter
I apologize for the lack of response. We received so many inquiries in a short time frame due to the record rainfall that our area received that we simply could not keep up with them all. We tried to be as fair as we could and take requests first come first served so that we could get to as many homes as possible. Thank you.

Bennett L.
07/2018
3.0
gutter cleaning
  + -1 more
Unfortunately Never received response from business despite sending email via website, separate email to address, and even left a phone call message. Not sure what is going on. They had come out before about a year ago and although had some issues with getting in contact, never had zero response. Maybe there are getting too big and have lost ability to respond to customer request in a timely fashion. I first initially contacted them back at end of May and sent follow up about a week later and phone call a week after that...No 4 weeks later and still no response.
Description of Work: gutter cleaning

Rating CategoryRating out of 5
responsiveness
2.0


Response from Mind In The Gutter
I apologize for the lack of response. We received so many inquiries in a short time frame due to the record rainfall that our area received that we simply could not keep up with them all. We tried to be as fair as we could and take requests first come first served so that we could get to as many homes as possible. Thank you.

Phillip A.
06/2018
2.0
gutter cleaning
  + -1 more
Not great. Took a while to schedule and then had to have them come back out again to complete a section they skipped.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Mind In The Gutter
We did perform a gutter cleaning for Mr. [Member Name Removed] in May of 2017 - a little over a year ago. When we first tried to complete the cleaning, an occupant of the house sent us away and told us to come back at another time. When we came back, we did miss a section of gutter. When we were made aware of our mistake we went back to take care of that section. We certainly apologize for the inconvenience of having to come back, but we always strive to provide a quality job and the best value.

Angela M.
06/2018
2.0
gutter cleaning, gutter repair
  + 0 more
I’ll never reach out to them in the future.
Description of Work: I had used this company in the past. This time I had an emergency situation with one back gutter that was causing water to get under the eaves and damaging a wall in the living room. Told me he’s too busy, and find someone else. I did. The other company was fantastic. And I’m buying gutter guards for the entire house from the other company.. What a way to treat a (now former) customer.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Mind In The Gutter
We have never told anyone that we were too busy and to find someone else. We have had to explain to many people that we are very backed up with work right now and that we will not be able to get to your job right away. All of the rains in the Richmond market lately have caused a backlog of work for any company that does good work - and we do not feel that it is fair to push someone ahead of a customer already scheduled that also has problems with water. We are glad that Ms. [Member Name Removed] was able to find someone to help her, and we wish her the best of luck with her project.

Thomas C.
05/2018
5.0
gutter repair
  + -1 more
Went great. One call to them was all it took for them to come and clear the gutters.
Description of Work: We needed the debris removed from our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

David B.
05/2018
5.0
gutter repair
  + -1 more
We had our gutters cleaned by Mind in the Gutter for the first time in March 2018. When the gutters were cleaned, the technician pointed out a couple of potential problem areas on the second floor as well as a gutter that appeared to be sloped incorrectly. Our house has 2 stories and is approximately 30 years old. The gutters are as old as the house. Mind in the Gutter is full service gutter company, so we requested an estimate. Ethan Powers, the owner, provided a quote for 6" seamless gutters on the back and front of the house with leaf guards on the second floor. A damaged fascia board needed to be replaced as well. We have a custom trim color. The gutter colors that he could provide were close to, but lighter than, our existing trim. Ethan told us that he could fabricate the gutters and leave them with us to be painted. We accepted the quote and his crew showed up, removed the old gutters and fabricated the new. They also left a fascia board that I could paint as well. Proceeding this way allowed us to avoid any conflict with neighborhood covenants. We were impressed by the fact that the crew came to work on a Saturday to finish the job. The crew we worked with was outstanding. Every one of the men was courteous, friendly, and professional. They were focused and paid attention to detail. The fascia board was replaced and the installer asked me for paint to paint the caulk line on the second floor! They had also provided me with downspout straps when they fabricated the gutters so that I could paint them to match as well. It was a quality job from start to finish. I always value service personnel who respect property and work safely. The crew that we had represent this company well.
Description of Work: Gutter Repair and Replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
05/2018
5.0
gutter cleaning
  + -1 more
The person that I had used for gutter cleaning services was a fireman who stopped performing that service as a result of knee replacement surgery. Based on recommendations from multiple sources, I contacted Mind in the Gutter. My wife and I were completely satisfied with all aspects of the service. The person who performed the work was punctual, responsive, and professional. We were particularly impressed by the fact that there was no evidence of any of the debris removed from the gutters anywhere. The provider also pointed out a couple of areas that we might consider addressing in the future. He respected the property and worked safely.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy R.
05/2018
5.0
gutter cleaning
  + -1 more
They showed up right on time and did a great job.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan T.
05/2018
5.0
gutter cleaning
  + -1 more
Techs did just fine, cleaned up after themselves and seemed like they cared about their work product even though it was late in the day when I'm sure they were tired. A little late to my job but even doctors run late, later in the day.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Lindsay M.
04/2018
5.0
gutter cleaning
  + -1 more
Went great, they came and cleaned gutters as scheduled for a reasonable price.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danica N.
04/2018
5.0
gutter cleaning
  + -1 more
Great as usual, didn't need to be home.
Description of Work: Cleaned out my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy G.
04/2018
5.0
gutter cleaning
  + -1 more
they were very professional and did a great job
Description of Work: cleaned my gutters and fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

James P.
03/2018
5.0
gutter cleaning
  + -1 more
Arrived on site and were very professional. Would hire again.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie D.
02/2018
5.0
gutter cleaning, gutter repair
  + 0 more
Weather delayed the initial appointment. They called and we re-scheduled for the weekend. They showed up on time, did good work quickly, and were polite and professional.
Description of Work: covers over existing gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Jeff T.
02/2018
5.0
gutter cleaning
  + -1 more
The gentleman showed up and did a great job cleaning the gutters, which still had the fall leaves in them. They were quick and efficient and left no mess and were nice guys to boot!! Very satisfied and will use them again!
Description of Work: Gutter cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory M.
02/2018
5.0
gutter cleaning
  + -1 more
Great service and Great people. Highly recommend them.
Description of Work: Gutters Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew P.
02/2018
5.0
gutter cleaning
  + -1 more
The showed up and cleaned my gutters
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beth R.
02/2018
5.0
gutter repair
  + -1 more
Excellent experience. Replacement gutters, hangers, and workmanship are all high quality. Workers were very polite, answered questions, and knew what they were doing. During the bid, Ethan, the owner, made some good suggestions to deal with a problem area with my current gutter setup. Price was very reasonable, I think. The bid was higher than some other estimates but the quality of gutters and hangers, and spacing of hangers, will make a big difference in how long they last. Ethan also came by on the first day of work. I always appreciate knowing the owner is checking on things.
Description of Work: replace gutters reusing most of the existing downspouts, repair small section of fascia and trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Kelly G.
01/2018
5.0
gutter cleaning
  + -1 more
The owner kept good communication by text, alerting us of weather delays and anticipated time of arrival. They rang the doorbell to let us know they were at the residence and cleaned up afterward. I’m very pleased with their work.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Thomas B.
12/2017
5.0
gutter cleaning
  + -1 more
They did a great job. There was no debris left around the house. Other than the note they left you would not have know they were here! Great Job!!
Description of Work: Gutter Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Steven C.
12/2017
5.0
gutter cleaning
  + -1 more
Perfect. They showed up when they said they would, and did an amazing job.
Description of Work: Clean gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

barbara K.
11/2017
5.0
gutter cleaning
  + -1 more
Awesome!!! Will definitely hire again.
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Susan P.
11/2017
5.0
gutter cleaning
  + -1 more
We use this service every year. They do a good job and leave no mess.
Description of Work: gutters cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William R.
10/2017
1.0
gutter cleaning
  + -1 more
I've used Mind in the Gutter 3 times previously and today the work seemed to be going as planned. Then one of the two workmen noticed me looking up at the gutters and asked me if I saw something and when I pointed out a place where there were still leaves overflowing, he said "Why don't you just back off and let us do our jobs!" Needless to say, I was taken aback and sent an email to the proprietor. As they were wrapping up the job, the individual rang me doorbell and apologized but proceeded to tell me that I was wrong for interfering with his "concentration". When i pointed out that I fully reserve the right to observe anyone working on my house, he went into a rant about how they did the best they could considering the poor condition of my house. I will find another service to clean my gutters in the future.
Description of Work: Gutter cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$129

Response from Mind In The Gutter
I apologize for the reaction from my worker. I do not know why he reacted the [Member Information Removed] that he did, but it was certainly inappropriate and will be dealt with accordingly. As Mr. [Member Name Removed] stated, this was the 3rd time that he had used our service, so obviously this is not our norm. We always strive to provide the best value to the customer with professional and courteous service.

Clyde P.
09/2017
5.0
gutter cleaning
  + -1 more
I use this co on an annual basis to clean my gutters & downspouts. Will continue to use them and would recommend without hesitation.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

1551 Oakbridge Dr Ste F, Powhatan, VA 23139

www.mindinthegutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Insured

Licensed*

Trade License Number
2705127135
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roof Cleaning,
Unfinished Carpentry,
Siding,
Windows

FAQ

Mind In The Gutter is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mind In The Gutter accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Mind In The Gutter offers free project estimates.
No, Mind In The Gutter does not offer eco-friendly accreditations.
No, Mind In The Gutter does not offer a senior discount.
No, Mind In The Gutter does not offer emergency services.
Yes, Mind In The Gutter offers warranties.
Mind In The Gutter offers the following services: Gutter Installation, Cleaning, Replacement, Repair, & Gutter Guard Installation, Repair Exterior Wood Trim & Siding, Install Replacement Windows, & Install Vinyl Siding.
Full Roofing Replacement, Window Washing

Contact information

1551 Oakbridge Dr Ste F, Powhatan, VA 23139

www.mindinthegutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM