Air Conditioning Specialists

Description of Work: I've had an HVAC put in.

Description of Work: This is an outstanding company.

Description of Work: Replaced the upstairs HVAC unit. The installation was top quality and the installers and QA techs were all very helpful and professional. The same company replaced my downstairs package HVAC unit the year before. No complaints!

Description of Work: This company was so impressive. They delivered on everything they promised. What a class act.

Description of Work: .

Description of Work: I don't often make Angie's List write-ups, but hope you find my experience with Air Conditioning Specialists insightful. I first discovered Air Conditioning Specialists on Angie's List, noting that they had a very high customer satisfaction rating. I got a total of three estimates for my heating/cooling system replacement. The first company asked me several questions over the phone and asked me the size of my current unit, then gave me a quote over the phone without even coming to the house to validate my unit was sized correctly or even scope out the work. This company was automatically a "no-go" for me. The second company came out and took some measurements, but the estimate seemed high (~$8500 for a 3.5 ton Trane unit replacement). Any additional work such as sealing the floor registers and sealing the main supply duct was extra and was adding up quickly. Air Conditioning Specialists was the third company that came out, and I was very impressed from the very start. It started with Rob who called me 30 minutes in advance of the scheduled appointment to verify that I was home, then showed up within five minutes of the appointment time. He was very thorough inspecting inside and outside and taking detailed measurements. He concluded that our original 3-ton unit was slightly undersized and recommended a 3.5 ton Trane unit. Rob's estimate came in at approximately $7150 for a 3.5 ton unit. Knowing that my ventilation system was leaky, I asked Rob to also seal up all the floor vents, seal up the branch lines from the main ducting, add insulation tape to main ducting, and replace several support straps for the main ducting underneath the house. Rob considered this additional work, but stated that he would include all this work at no additional cost. Furthermore, they would replace the main circuit breaker, outside electrical disconnect, and replace all the galvanized steel covers as part of the job to ensure there wouldn't be any future problems. I was very impressed with Rob's willingness to work with me and not "nickel-and-diming" me for every little job, and quickly earned my respect for this company. I decided to go with Air Conditioning Specialists. Within three days, I received a personal letter from the company president thanking me for my business and also providing his personal home phone number should there be any problems or concerns. This is rare and gave me further confirmation that I chose a great company. On the day of the install, I received a call 15 minutes prior to arrival to verify that I was home and Air Conditioning Specialists arrived exactly on time. The install team consisted of Matt (team lead), Kenny, and Ryan. I found all three to be very personable, professional, and great at their jobs. The original equipment removal went smoothly, however, we found two major problems; the main ducting was in very poor shape and severely rusted in several places and the main support stand for the gas pack was uneven and bowed. Upon noting the problems, I was impressed at Matt's (team leader) communication skills and explaining the potential issues. I then contacted Rob and decided to replace the entire ducting system (supply, return, and all branch lines) and also add an Aprilaire 800 Humidifier to our system. There was absolutely no pressure, but I had enough trust in the company by now to know that I was getting a fair price with excellent workers and didn't need any additional estimates. Regarding the support stand, I purchased the pressure treated wood and Kenny built the new support stand at no additional cost while Matt worked on the new humidifier system underneath the house. I was very pleased to see Matt frequently referenced the humidifier installation instructions and following the guidelines exactly as written, ensuring that he got the slope of the copper piping just right to ensure the system was setup correctly. The electrician came out and installed the new breakers, disconnect, and wiring to the new Trane XL-14C gas pack and humidifier just as Rob said they would. Kenny did a great job constructing the new stand and working on the outside unit while Ryan worked very hard underneath the house working on the ducting and new branch lines. Ryan even installed some new insulation which wasn't even part of the job, but they seemed to take great, great pride in their work. This was a two-day job and Arrick (Quality Supervisor) came by both days to inspect the work. This company is top-notch, and I was truly impressed with every member of their team who performed work on our system. Kenny and Ryan deserve special recognition for Kenny's great work on constructing the new support stand and Ryan's comprehensive work on the ducting system underneath the house. They were each professional, friendly, and courteous and made absolutely sure that I was pleased with their work. A week later, I called Air Conditioning Specialists to request that they make a few adjustments to my system and Arrick and Rocky came the following morning and installed my Nest Thermostat, made some air flow adjustments, fixed the humidity level issue, and performed some final cosmetic repairs in the crawlspace. I am completely satisfied with Air Conditioning Specials and had a great experience from beginning to end. I would definitely hire this company again and was absolutely impressed by the teamwork and pride that they took in their work and placing the customer's satisfaction as their top priority. One week later, the city inspector came out to independently check the system installation and specifically commented that he has noted that Air Conditioning Specialists always does top-notch work and has never found any issue with their work. This checks with my observations, and I highly recommend this company to anyone seeking a quality heating/cooling system.

Description of Work: They replaced some of our ductwork and both the heating and A/C units. They've done follow up regular maintenance work too.

Description of Work: They added a generator.

Description of Work: A/C Specialists replaced my gas heater and air conditioning systems. They were thorough, professional, and courteous throughout every conversation with them on the phone, talking to the sales representative and during the rip out and installation process with the two units. I am highly impressed with Air Conditioning Specialists, and I'm thankful I found this company through Angie's list.

Description of Work: Scheduled maintenance. Work completed quickly and thoroughly. Serviceman was courteous and professional.

Description of Work: They installed a screen door.

Description of Work: I had a heating system fail, so in the search for a replacement, we chose AC Masters to install a new Mitsubishi system. I have never regretted choosing the system, and since AC Masters is a Diamond dealer, I got an extra year of warranty.

Description of Work: This company installed a new air conditioning unit. They were very professional and informative. I would highly recommend them.

Description of Work: Replaced entire AC System and furnace with 4000 ton Trane.

Description of Work: I called them up for an air conditioner problem in a rental house in which I am the landlord. They were pleasant on the phone and scheduled an appointment immediately. The serviceman was prompt, courteous and kept me informed of the status and estimate via phone since I was out of state. My tenants were there to assist the serviceman. It was up and running again in a timely manner. The tenants told me later that it was a very pleasant experience and all went well. I would definitely call this company again for any heating or air conditioning problems in the future.

Description of Work: Replace heat pump

Description of Work: Air Conditioning specalists Replaced entire hearing and ac system. They were very courteous, professional, and the work was done above and beyond my expectations!

Description of Work: Cost included in my maintenance contract. Replaced 14" x 14" ceiling air handler that they installed in January 2013. Existing frame that they installed was bent and new box of filters would not fit into existing bent frame.

Description of Work: We had an air conditioning tune up. We currently have a contract with AC Specialists for a heat pump tune up twice a year. The techs are always on time and professional. They answer all of our questions knowledgeably and make recommendations for the system. The cost for this transactions was for a set of locking caps not the actual tune up, which was covered under our contract.

Description of Work: Maintenance check for heat pump units.

Description of Work: We used ACS a couple years for maintenance on our system before deciding to replace it. They have the best customer service of anyone around. When our system wasn't ready to install on the date promised, they just installed (after asking, of course) a superior model at no additional charge. This company is very highly recommended!

Description of Work: My heat wasn't working due to a blockage in the furnace. They cleaned it out and got it working very quickly.

Description of Work: I called AC specialists on Thursday afternoon and they sent out a sales rep Friday morning. (winter time is a little slower) he went through and looked at my home and system. The units were Goodman and Janitor. Both made in 1994. the Airhandler is in the knee wall and dficult to access. Scott (sales rep) and myself climbed on in while he got the info he needed and measure all my ducting and then went outside and took a look at my outdoor unit. looked ragid and old. he got the info there and then did a count of my vents through the home and saw 2 in the garage that used to be a room and talked about cutting those off for safety reasons from gas fumes. we then sat down at the table and started showing me through he books. very down to earth and would take the time to explain any questions from my wife and myself. he had a standard price sheet and would make decuctions or additions for individual things. he had all the info right there and handy. he calculated the size of units i would need and then showed me my options to decide from. after i looked it over i went and talked to my wife without being pressured and decided about the choice. we said we need to finance and he said well here are your options and prices. between trane and ac specialists there were about 3 financing options to choose from. we picked what would work for us and then he explained the process of application and we found out on the spot after about 5 mins of paper and computer work. ASK all the questions you can think of!!! after that he set up an install date which happened to be Monday!!! AWESOME!!! the installers called 30 mins prior to arrival and showed up on time! All employees wear their boot covers in doors if they dont have drop clothes layed down! very nice! both installers began removing and installing they systems. very profesional and also answered all questions. after the install they showed my wife and i what they had done! installed float system on the drip pan and the air handler so if it does fill with water that it will shut off and not leak through the ceiling. installed new pad for outdoor unit and new lineset where needed. after all said and done they checked all vents and both heating and cooling operations. units work awesome and very impressed!!! also i have an amazing warranty for whole system! no worries for atleast 10 years!!!!