BAY Crawl Space & Foundation Repair

Foundation Repair, Basement Waterproofing, Insulation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

BAY is the #1 Rated Crawl Space & Foundation Repair Company in the Hampton Roads, VA & NC Region with 2,000+ ★★★★★ Reviews, a 4.9 / 5 Rating, & 400+ Years of Combined Experience. We Are Skilled Experts, Totally Focused on Satisfying Our Customers. Our Awesome, Amazing Team, Specializes in Crawl Spaces, Foundation Repairs, & Basement Waterproofing. We Provide Affordable Repairs & Free Inspections. After We Inspect Your Concerns, We Show You Photos, Explain What’s Happening, and Customize Your Unique Solution to Your Wants & Needs.

Business highlights

10 years of trusted experience
Family Owned & Operated

Services we offer

Crawl Space Moisture Control, Crawl Space Cleaning, Insulation, Vapor Barriers, Crawl Space Encapsulation, Crawl Space Dehumidifiers, Structural Repairs, Floor Joist Sistering, Beam Replacement, Subfloor Repair, Subfloor Replacement, Foundation Jacks, Foundation Underpinning, Foundation Repairs, Tuckpointing, Lintel Replacements, and Brick Repairs.

Services we don't offer

Concrete Slab Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.9533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 476-500 of 533 reviews

David Y.
12/2019
5.0
basement waterproofing
  + -1 more
Our crawl space was completed on December 16th and we are very pleased with the results. We can already tell the difference in the much lower humidity both in the crawl space and throughout our first floor.. Gone is our musty smell and the first floor is now warmer in cold weather. Everyone we interacted with were very professional and courteous from start to finish. Beau's detailed estimate gave us the most options and flexibility of all the companies we contacted, as well as the best price. The crew, Art, Taylor, and Jack did an awesome job. They not only did a great job in the crawlspace, but did a great job of cleaning up around the exterior. Definitely recommend them!
Description of Work: Partial encapsulation of our crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

WALTER B.
12/2019
5.0
basement waterproofing
  + -1 more
The entire process was excellent. All employees were professional, courteous and hard-working. We would recommend BAY Crawlspace and Foundation repair to anyone needing this type of work.
Description of Work: crawlspace repair and encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

angie M.
12/2019
5.0
basement waterproofing
  + -1 more
Flawless execution. Fred came out and articulated everything necessary for understanding the process. Great communication and called every time they arrived and left my home. Fred contacted me and was patient and answered all my questions and explained so I could understand. This team is no joke. They are a top notch company. Happy to have this completed by such professionals.
Description of Work: crawlspace encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from BAY Crawl Space & Foundation Repair
Thank you for such a lovely review of our company and the work that was done for you. We certainly value your feedback.

Elizabeth K.
12/2019
5.0
basement waterproofing, drain pipe, foundation repair
  + 1 more
Contracted Bayside Crawlspace to repair wood rot, install dehumidifier, sump pumps and encapsulate my crawlspace last fall. My 1st annual inspection was performed by service techs Matt and Misa last week. They were knowledgeable, courteous and professional. Immediately upon their arrival Matt wanted to know if I had any concerns they should address. They were thorough in their inspection and Matt explained everything they checked and adjusted. I'm extremely satisfied with Bayside in every aspect. They earned and deserve the highest rating.
Description of Work: Annual inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raoul S.
11/2019
5.0
drain cleaning, foundation repair
  + 0 more
The underhouse looks great! Far better than it was and the encapsulation is keeping the humidity down. The doors are opening and closing again and it only took a few days. Well done.
Description of Work: Additional support (beam and jacks) and encapsulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Response from BAY Crawl Space & Foundation Repair
Thank you very much! It was our pleasure to help you with your home needs!

Susan W.
11/2019
5.0
basement waterproofing
  + -1 more
Service was performed in a professional and courteous manner. Once the project was started Bay kept to the projected schedule. Upon completion the project manager performed an inspection and sent a service crew out to seal the new crawl space door. We are happy with the results. Our crawl space is clean, dry with a good guarantee.
Description of Work: Encapsulating our crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

Barry S.
11/2019
5.0
basement waterproofing
  + -1 more
I chose Bay to do the encapsulation in August 2018. Their estimate was considerably lower than the competition and they were basically using the same materials. Art and his crew explained the process , kept me informed of their progress and answered all my questions. Work areas were cleaned up at the end of each day. Removal of existing insulation, old vapor barrier and various debris and installation of new insulation on foundation walls, heavy vapor barrier, dehumidifier and condensate pump were accomplished in a timely and efficient manner according to the contract and local codes. End result is my humid, deteriorated and unsightly crawl space is now clean, sealed and dry. The relative humidity is kept at 50% or less year round. Great job and a happy home owner.
Description of Work: Existing crawl space had water dripping from the A/C ducts, insulation under first floor was wet and hanging, vapor barrier on ground was insufficient and moisture content in floor joists was 20-30%. Entire crawl space encapsulation was required.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris R.
10/2019
5.0
basement waterproofing, drain pipe, mudjacking, foundation repair
  + 2 more
Bay Crawlspace and Foundation Repair were incredibly professional from their first visit to provide estimate to the completion of the job and follow-up communication. We were extremely happy with their service and would hire them again and recommend them to everyone.
Description of Work: Crawlspace encapsulated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BAY Crawl Space & Foundation Repair
Thank you very much! We really appreciate your feedback!

William M.
10/2019
5.0
basement waterproofing
  + -1 more
Great job by the Bay service guys, Matt, Nick, Seth came in, no muss no fuss, did there thing and were gone in a few hours. Thanks guys.
Description of Work: Installed a new vapor barrier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip R.
10/2019
5.0
basement waterproofing
  + -1 more
Everything went very well. Everyone was on time and the work was explained thoroughly from start to finish. Fred, the inspector, was always responsive and the lead tech, Jacob, had an excellent grasp on how long it would take to do the job and exactly how it needed to be done. Any complications along the way were handled with professionalism and tact. I highly recommend Baycrawl.
Description of Work: Sub-pump/French drain installation, and Crawlspace Encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis T.
10/2019
5.0
basement waterproofing
  + -1 more
Matt and Seth were very professional and explained what they did and familiarized us with the monitoring device. They arrived when we expected them and completed the work promptly. I would recommend them to others.
Description of Work: Installation of dehumidifier in crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken D.
10/2019
5.0
basement waterproofing, drain pipe
  + 0 more
Thanks for the excellent job that Mike, Austin, and Jermain did for us. Always punctual , clean, and courteous. They worked for a week installing a sump pump, doing a bora treatment, installing a dehumidifier, encapsulation, and moisture barrier. They always called before arriving and always arrived on time. At the end of each day, they provided a verbal progress report and cleaned up the area. I could not be more pleased with the dedication and professionalism these there young men showed.
Description of Work: Crawlspace encapsulation and sump pump installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,550

Roxanne K.
10/2019
5.0
basement waterproofing
  + -1 more
Went very well. Crew notified us before arrival, always on time, respectful, cleaned up well, informed us of what they were doing as the job progressed, etc. A few minor things were forgotten about but they corrected them. A project manager came out to inspect the job a couple days later to ensure the job was completed correctly. Everyone I interfaced with in the company were respectful. Friendly and professional. We are happy we chose Bay Crawlspace.
Description of Work: Crawl Space encapsulation

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick C.
10/2019
5.0
basement waterproofing
  + -1 more
Bay Crawlspace and Foundation Repair just completed complete encapsulation of our crawlspace and it looks great. Our team, Stefan, Troy & Emman were outstanding. They showed up on time and "powered through" the job in two days, keeping me well informed of their progress as they worked - complete with pictures.When the job was complete, Stefan and I went in the crawlspace and he showed me the completed job and what maintenance is needed to keep the dehumidifier working properly.I would not hesitate to recommend Bay Crawlspace to anybody.
Description of Work: Crawlspace encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd G.
09/2019
5.0
basement waterproofing
  + -1 more
Excellent sales and install team. Beau is great with inspection and will give you a recommendation with many options to choose from and pay plans. 😎
Description of Work: Crawl space dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rusty G.
09/2019
5.0
drain pipe, mudjacking, foundation repair
  + 1 more
Bay Crawlspace workers were here on time and were well prepared with all materials needed. Guys were very professional and answered any questions I had about how the system works. All work was completed the first day with exception of the foundation repair. New cement was poured and needed overnight to dry. Another crew, Seth and Matt, was here early the following day and completed the job. They were as professional and as helpful as the crew before them. Their work was tested soon after completed as the hurricane moved through a few days later and as best i can tell there is no visible water under there now. Good job guys! Thanks for the good work!
Description of Work: Water has been getting under my house since I bought it about 14 years ago. Several repairs have been made but still wet with water standing in places after heavy rain. Needed a permanent fix. Bay installed a French drain system with sump pump. House also needed a small amount of foundation work and floor joist leveled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,680

C P.
09/2019
5.0
foundation repair
  + -1 more
Matt was very courteous, timely and thorough. I have been very pleased with the service from Bay Crawlspace. Excellent work and ongoing service.
Description of Work: Annual service on encapsulted crawl space, done two years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph C.
08/2019
5.0
basement waterproofing
  + -1 more
Great. From the inspection and estimate to the follow up after the job Bay Crawlspace are pros. They are reasonably priced for equivalent materials and work over their higher priced competitors. The company is easy to work with, give you no sales pressure and do great work that they stand behind and do prompt follow up when need. I've very happy with the job and almost one year later the crawlspace still looks great and humidity levels are right where they need to be to prevent issues.
Description of Work: Crawlspace encapsulation and support addition in crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua B.
08/2019
5.0
basement waterproofing
  + -1 more
Customer service was great! The details of the job were explained very thoroughly prior to implementation and I was suggested the right work for the right price. No pressure to purchase service I didn't need done. Once work started, it was taken care of very quickly and professionally.
Description of Work: Crawl space re-sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mike F.
08/2019
5.0
basement waterproofing
  + -1 more
The entire process was handled very professionally. The crew that preformed the work were knowledgeable and very courteous. When we had questions or concerns they were taken care of by the crew and supervisory personnel. We would highly recommend them to anyone that needs the services that they offer.
Description of Work: Full encapsulation of our crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM R.
05/2019
5.0
foundation repair
  + -1 more
I delt with Blake and he did a great job determining what I needed done to fix my problem. I had talked with 3 companies and Blake worked with me and came up with a much better price to get the job done. When the work was being done, Jacob, and his crew came and were very polite, and kept us advised of the progress of what they were doing. They always told what had been completed and what they still had to do. I was very impressed with this group of young men. They also wanted us to know how well they were treated by their company. Call Bay to do your job.
Description of Work: Crawlspace clean out, Beams replaced, joist sistering, new plastic covering, dehumidifier,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah C.
01/2019
5.0
basement waterproofing
  + -1 more
The old, wet, moldy insulation was removed. French drains were installed around the perimeter with 2 sump pumps the remove excess water. The mold was treated and heavy sheeting was attached to insulation material to seal the space. A dehumidifier was added to monitor the air. Mike, Sam, JJ, and Andrew worked very hard and got the job done in cold, wet, and muddy conditions. They were pleasant, polite, and neat. Beau did a great job explaining the process in our initial meeting. We will definitely recommend the company in the future.
Description of Work: We had a full encapsulation completed on our crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

Response from BAY Crawl Space & Foundation Repair
Thank you [Member Name Removed]! Our goal is to always deliver a great customer experience along with doing a great job. We're glad to know we did just that and provided you with a solution that will protect your home for years to come.

Lawrence L.
12/2018
5.0
basement waterproofing, foundation repair
  + 0 more
We received a quote, toured their offices and warehouse to see what would be done. They scheduled the work but came earlier to take out the old insulation early because household members had issues with mold. We were very happy to have that removed and then the work was performed on schedule with no problems. We would recommend Bay Crawlspace. Ty he price was very competitive. Professional workers.
Description of Work: Encapsulation of crawl space, dehumidifier installed, foundation jack installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BAY Crawl Space & Foundation Repair
Thank you for leaving us a review. It means a lot to know that you entrusted us to protect your home for the long term.

Phillip A.
10/2018
1.0
basement waterproofing
  + -1 more
This letter is to inform you of the disappointment I have experienced regarding the quality of work at my home. Your company started work on my crawlspace on the Oct 10, 2018 and said that they were complete on Oct 15, 2018. I initially trusted their word so I paid the invoice in full. I realize now that is was a mistake. Upon inspection later that day I noticed extremely poor quality of work by your company. The opening to my crawl space from the inside of my garage contained a set of custom cabinet doors that for some reason your workers decided to remove and in their place put a set of cheap looking and cheaply made low quality doors. Because your doors are not cut evenly they do not close properly and also are not anchored into the wall properly. Your workers also destroyed the custom framing that was originally installed in my garage. Without my permission your company replaced high quality custom made doors with something that is of inferior quality. Return my crawl space doors to the same level of quality they were before you started work on my home. On your website ([*** Link removed ***] , you claim that special access doors and vent covers are important to minimize air loss and keep pest and insects out of the crawlspace, but not only are my access doors poorly installed you company poorly installed vents covers as well. There are vent covers that are too small for my vents leaving gaps greater than 2 inches. There are also vents that have not been sealed to my home; in many cases they are not fastened to the brick of my home. The vents are literally falling off my house. For the few vent covers were caulked the caulk was not professionally applied (the caulk lines are not straight and has been applied sloppily). You claim that a professionally sealed crawlspace does not contain air gaps, but that exactly the state that you left my home in. I first complained about these issues Oct 15, 2018. I was told that your Forman (Walt) would come by my house to correct these problems but he did not show that day. Walt came to my house the evening of Oct 19, 2018 to inspect and acknowledge the damage done by your workers to my home. He assured me that he would return my garage crawl space entry back to its original state and fix the issues with the vent covers you installed. This was supposed to happen today Oct 22, 2018. However, Walt arrived to my home after 5pm and the sun had already set so no work was performed. What was supposed to fixed today has now turned to some unspecified day the week of OCT 29TH. If these issues are not corrected by Oct 30, 2018, then I will start legal proceedings to hold you liable for the cost to repair the damage you have done to my house and all legal fees associated with suing. I’d rather not sue, so please finish the job you started to the highest level of quality. If this means hiring subcontractors then do it.
Description of Work: Crawlspace Encapsulation

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$11,300

Phillip A.
10/2018
4.0
basement waterproofing
  + -1 more
I have mixed feelings about the company. The company made a lot of mistakes, but each complaint that I submitted they responded to and made an effort to correct them each time. It was a very frustrating processes but in the end they stuck to their word and left me satisfied.
Description of Work: Crawlspace encapsulation

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Contact information

1179 Lance Rd, Norfolk, VA 23502

http://www.BayCrawlspace.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Insured

Licensed*

Trade License Number
2705157039
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Insulation,
Drain Pipe Installation,
Home inspection

FAQ

BAY Crawl Space & Foundation Repair is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 7:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

BAY Crawl Space & Foundation Repair accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, BAY Crawl Space & Foundation Repair offers free project estimates.
No, BAY Crawl Space & Foundation Repair does not offer eco-friendly accreditations.
No, BAY Crawl Space & Foundation Repair does not offer a senior discount.
No, BAY Crawl Space & Foundation Repair does not offer emergency services.
Yes, BAY Crawl Space & Foundation Repair offers warranties.
BAY Crawl Space & Foundation Repair offers the following services: Crawl Space Moisture Control, Crawl Space Cleaning, Insulation, Vapor Barriers, Crawl Space Encapsulation, Crawl Space Dehumidifiers, Structural Repairs, Floor Joist Sistering, Beam Replacement, Subfloor Repair, Subfloor Replacement, Foundation Jacks, Foundation Underpinning, Foundation Repairs, Tuckpointing, Lintel Replacements, and Brick Repairs.
Concrete Slab Repair.

Contact information

1179 Lance Rd, Norfolk, VA 23502

http://www.BayCrawlspace.com

Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM