Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Air Specialty Heating & Air Conditioning

Heating and Air Conditioning

About us

If your heater or air conditioner stop working, don’t lose your cool! Turn to Air Specialty Heating & Air Conditioning. Their skilled HVAC experts in Norfolk have the training and experience needed to get the job done right the first time. Established in 1976, their company backs all of their services with over 40 years of experience. Your time and money are valuable, which is why we offer affordable prices and are always prompt on the job. Furthermore, all our expert technicians are courteous, uniformed, and professional. If you’re ready to enjoy the great indoors, call (757) 494-3777 for a service today! 10 employees. No subs. Cost is determined by the job. No travel charges. Extra charge for after hours service. Additional contact name - Justin Mathews. Additional email - justin@airspecialtycorp.com.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair of all brands of heating & air conditioning equipment & ductwork.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.653 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 51-53 of 53 reviews

Thomas L.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
furnace
Description of Work: This was their second visit to my home. Last year they checked the furance before the weather turned cold. Did some repairs and showed me how to manually operate my thermostat to avoid an additional $900 repair. This visit they check my nearly 20 year old heat pump in anticipation of hot weather and replaced some parts that obviously (even to my novice eye) needed replacing. Other companies have visited in the past year but probably did not do the internal inspection Air Specialty did. This will save me money in future repairs and, most likely, a breakdown of my system. They were professional from the day I called for an appointment to several days after when they called to make sure I was satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Winfred H.
05/2012
1.0
heating & air conditioning/hvac
  + -1 more
So bad that I wanted to sue.
Description of Work: They installed my unit for central A/C and Heating and it failed every year. They never returned to service. When I received an estimate to repair, I was told the unit was installed upside down and backwards.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Response from Air Specialty Heating & Air Conditioning
I was a direct part of this transaction four years ago and think clarification is in need. If you remember, Air Specialty was doing a favor for your tenant who worked at a local distibuter of heating and ac products. Your tenant purchased the equiptment (we normally would never do this) and we agreed to put it in. Air Specialty did not design or purchase this equipment and installed it using existing duct. We have since learned our lesson. Once the system was installed we made over 15 trips finding numerious issues including bad t-stat (not installed by AS), bad reversing values (2ea) which Air Specialty has no control over, and a bad defrost control board (also no control). AS recommended the manufacturer get involved but because we did not purchase the equipment it would be your tenants responsibility to arrange. This was never done. We try very hard to provide our customers the very best service and this transaction was no different. We asked you forward us the service tickets from the company that followed us. We never received them. Air Specialty has been in business for over 35 years and we will continue to provide the very best customer service as you can see by our other testimonials.

William H.
10/2011
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We needed some duct work under the home (which turned out to be simple). We’ve done work with them for years, and this is the first time we’ve ever had a disappointment. They performed an inspection & looked under the house, then said they would get back to us. They never did. When we contacted them, there was some confusion about getting an invoice, but in the meantime, we had contacted another company to get the work completed.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

121 E 25th St, Norfolk, VA 23517

https://www.airspecialtycorp.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Air Specialty Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Specialty Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Air Specialty Heating & Air Conditioning does not offer free project estimates.
No, Air Specialty Heating & Air Conditioning does not offer eco-friendly accreditations.
Yes, Air Specialty Heating & Air Conditioning offers a 10% senior discount.
Yes, Air Specialty Heating & Air Conditioning offers emergency services.
Yes, Air Specialty Heating & Air Conditioning offers warranties.
Air Specialty Heating & Air Conditioning offers the following services: Installation and repair of all brands of heating & air conditioning equipment & ductwork.

Contact information

121 E 25th St, Norfolk, VA 23517

https://www.airspecialtycorp.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day