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TruGreen

Lawn Fertilization & Treatment, Lawn and Yard Work, Pest Control,

About us

TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.

Business highlights

45 years of trusted experience

Services we offer

Residential and commercial landscaping, lawn, tree & shrub care.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.0122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
49%
4
24%
3
9%
2
11%
1
7%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.1
responsiveness
4.1
punctuality
4.1
Showing 26-122 of 122 reviews

Jeremy S.
04/2012
5.0
lawn service
  + -1 more
Everything is fine. They come when they say they are going to come and do what they say they are going to do.
Description of Work: I use TruGreen for lawn care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kenneth K.
04/2012
5.0
lawn service
  + -1 more
They are good. I would say that they are an A. They just come automatically. They do call in advance before coming. They come when they are scheduled to come. I would use them in the future.
Description of Work: I used TruGreen for lawn and yard work sometimes earlier this week. They do treatment of lawn services. They fertilize the lawn and things like that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth E.
04/2012
5.0
lawn service, lawn treatment
  + 0 more
They come out once or twice a year. We have 3/4 of an acre. They spray for weed control and fertilization. I have been very happy with them. They were prompt and punctual. They were efficient and friendly. I will continue to use them in the future.
Description of Work: They do lawn care and fertilization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34

Evelyn R.
03/2012
5.0
lawn treatment
  + -1 more
I have been using TruGreen for about 3 years and they do a really good job. They come out every time I call and always do what I ask.
Description of Work: TruGreen came out and did some shrub work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Peace F.
03/2012
5.0
pest control
  + -1 more
I have used them for over eight years and the price has not changed. I've had the same guy for eight years. He asks me to open the garage door and he is very thorough. He let's me know what he is doing. I refer them to other people.
Description of Work: TruGreen does my outside pesticide control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Joshua H.
03/2012
5.0
lawn service, lawn treatment
  + 0 more
They are always on time, they do a good job. I wasn't happy with them once, and they resprayed for free. I will continue to use them for our lawn.
Description of Work: This last visit they fertilized and worked on weed control for our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$64

Catherine M.
02/2012
2.0
lawn service
  + -1 more
I'm not happy with them. No matter what they did, the grass doesn't look green. They were not doing the job. So I have dropped from using them. They were probably not doing their work correctly. They were quick to come out when I was not around and we don't know what they did. They sounded professional. I would not be using them in the future.
Description of Work: I used TruGreen two years ago for lawn and yard work.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Michael V.
01/2012
5.0
lawn service, lawn treatment
  + 0 more
Their applications are customized for your lawn at the particular time of year. They are very punctual. They send you a postcard of their schedule at the begining of the year and make you aware of any changes.
Description of Work: I have an annual controact for lawn treatment. You get 7 treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293.26

Tamara O.
11/2011
4.0
lawn treatment
  + -1 more
They come out regularly because I have a service with them. My grass stays better than if I do it myself. They just did a lawn service so it looks good right now. They don't leave a mess and I don't have to be here when they come. Sometimes they have irritated me before.
Description of Work: I use TruGreen for fertilization.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$66

Keith D.
10/2011
2.0
lawn treatment
  + -1 more
I hired Trugreen to fertilize my lawn throughout the year. I then started receiving solicitation calls from them. I threatened to cancel service because the calls did not stop even after calling their office numerous times. Tthey finally did. I then received a call to perform tree service for disease. As that is an ongoing issue I battle every year, I agreed. Absolutely no help or anything noticeable to the leaves. A few weeks later I get another application notice. At no time was I informed this was an ongoing service. I've since cancelled all services with Trugreen.
Description of Work: Lawn fertilizing Tree service

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Eric K.
09/2011
1.0
lawn treatment
  + -1 more
I watered my lawn throughout the oppressive heat every morning as encouraged by the TruGreen technician. By July, they struggled to control weeds and brown spot. By August; fungus, brown patch, crab grass were out of control. I did not hestitate to call the technician back in between treatments. He did come quickly whenever I called. However, it was very evident that they could not effectively control the problems with my lawn. The last time I contacted the technician to complain about the poor results, he replied and quot;I have done all I canand quot;. One month later (Sep), the TruGreen main office called asking me why I was dropping the service. Duh? I replied that he should have consulted with his technician before they called me. Regardless, I spoke with the office rep for over 20 minutes explaining in very good detail what my lawn problems were. He offered to have his manager call me. I replied, have your manager come and see my lawn first. He then offered another treatment. I responded that another treatment would be unsatisfactory unless they came to my home and looked at the problems first. He then stated that they have other products for fungus. Well, I replied that the tech should have used it back in July. I then requested a partial refund if he was interested in keeping my business for next year. He did not respond in the affirmative. I have since found out that TruGreen expects to lose half of their new accounts every year. Not surprised after this experience. Apparently, they do not want to use a higher cost product for correct treatment and would rather make quick $$ on a one size fits all type applications. My lawn looked better in previous years when I did it myself.
Description of Work: I hired TruGreen for year round lawn fertilization and treatment. They explained their program as treating all types of crab grass to include proper fertilizing. I started the program in May 2011 for 5 treatments.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$300

Jim W.
03/2011
4.0
lawn treatment
  + -1 more
Their service has been pretty good. Sometimes, they are too aggressive in what they do, but I generally work it out with them. They have resolved problems that I have brought up. Their prices are average.
Description of Work: They fertilize and put grass seed down.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Elizabeth F.
03/2011
4.0
lawn treatment
  + -1 more
They've been very good. We have been very pleased. We were having problems with weeds that were coming back and then they came out.
Description of Work: They spread seed and fertilized the lawn

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc C.
07/2009
5.0
lawn treatment
  + -1 more
I have been satisfied with the scheduled treatment service for about 15 years. My lawn is treated six times a year with crab grass preventive in the early spring (it works) as well as weed suppressants, and fertilizer. If I ever have any additional problems such as fungus or mold or infestations not covered under the scheduled treatments, I get a free consultation and if appropriate, a free treatment. TruGreen will also aerate in the fall, sow grass seed, and spread lime for an additional price. I have found it more economical to do that work myself as I find their prices a little excessive for that work.
Description of Work: I have used TruGreen - Chemlawn to treat my lawn for about 15 years. My lawn always looks better and is healthier than any of my neighbors. I recently had two trees that had some tytpe of infestation and I called TruGreen to have a tree specialist evaluate their condition. He was on-site two days later, made an initial diagnosis, confirmed his diagnosis later that day, and called to inform me within five hours. I asked for the trees to be treated and accepted services for all of my deciduous trees to be treated as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JILL L.
09/2007
5.0
lawn treatment
  + -1 more
I have the contract with Tru Green, so they just come at the proper time for the lawn to receive the proper treatments to keep it looking lush and lovely. I have not had and problems with them and they have done all they had promised to. I don't have to worry about my yard anymore; it just looks lovely.
Description of Work: They put down grub killer, fertilizer, and weed control on my 3/4 of acre yard at the proper times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Patricia M.
08/2007
5.0
lawn treatment
  + -1 more
The Tru Green Chem Lawn people were very professional and informative. I was pleased that the serviceman walked around the yard with me and pointed out the different weeds he would be targeting. He was very friendly. I will also have them come back in the fall to do aerating. We have an annual contract with them. The lawn looks better already.
Description of Work: They sprayed our 1/3 of acre yard for weeds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

05/2006
5.0
lawn treatment
  + -1 more
They showed up on time. If they were unable to do a treatment due to the weather, they would call me and let me know. They were friendly and professional looking. I trusted the work they did. They have kept my lawn very green and free of weeds, so they did their job. They did a good job, and it only took them about twenty minutes.
Description of Work: They treated the lawn for weeds, seeded, and fertilized the front and back lawns. They did this six times a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

M D.
05/2006
5.0
lawn treatment
  + -1 more
They did a fine job. We have been pleased with their service. They showed up on time and went right to work and they didn't bother us at all. Our grass is doing well and the weeds haven't been a problem so their service is working. We have used them a lit
Description of Work: They applied fertilizer and weed killer to our entire one acre yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

05/2006
5.0
lawn treatment
  + -1 more
I was satisfied with their service. I have used them for all of my fertilization needs. They were recommended to me by a family member and I will continue to use them. The chemicals they used took care of all of our weeds and crabgrass. The workers were very professional and did an outstanding job. I also really like that they used pet friendly chemicals.
Description of Work: They fertilized my front and back lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

05/2006
4.0
lawn treatment
  + -1 more
Truthfully, I just recently signed an agreement for service with the people at True Green. So far, they have only been out to my home two times, but, the lawn looks good. As long as things continue going the way they have been then I will have no choice b
Description of Work: True Green comes out to fertilize, weed the lawn, and provide chemical treatments five times a year.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60

Greg K.
05/2006
2.0
lawn treatment
  + -1 more
We just started using their services again because our yard was starting to look bad. We had a problem with one of their tech's lying about treating our yard when he didn t. The company was very slow to follow up on it. We were not very satisfied with that experience and hope things have gotten better. We only tried them again because we couldn t get anyone else to come out.
Description of Work: He fertilized and sprayed my yard for weeds.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$40

STACEY T.
05/2006
4.0
lawn treatment
  + -1 more
They did a good job on my yard. We could visibly see them spread the fertilizer. We were satisfied for the most part with their service. They did what was expected of them as they kept our grass green. We have nothing really bad to say about them on the work level. The only complaint that I have with them is the cost of their service however I do have a rather large yard to do.
Description of Work: They sprayed fertilizer and weed killer in my 3/4 yard.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70

05/2006
3.0
lawn treatment
  + -1 more
I wasn t very happy with their services because after they sprayed the lawn, there were still patches of weeds everywhere. I signed into a summer contract with them because I thought that was the only way to get rid of the weeds. I thought the price was pretty high, but everyone charges about the same.
Description of Work: They sprayed for crab grass and weeds in our back yard. We had a 6-month contract with them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$125

05/2006
5.0
lawn treatment
  + -1 more
I have gotten so many complements on our yard since they sprayed my lawn. I had these guys come out and they made our lawn look beautiful. I do feel that they gave us an excellent price. They do come and spray my lawn every few months and they really have made a difference on my lawn.
Description of Work: They fertilized my front and back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

05/2006
4.0
lawn treatment
  + -1 more
I really liked this company and what they did for our lawn. The price was a little bit high because we had a good sized yard, but they did cover every area of it and we respected that. The results have been fairly obvious as far as the weeds went and it w
Description of Work: They fertilized and sprayed to reduce the weeds over our 2 acre yard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Contact information

811 Blue Crab Rd, Newport News, VA 23606

http://www.trugreen.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Fertilization & Treatment,
Lawn and Yard Work,
Pest Control,
Tree Service,
Lawn Irrigation,
Landscaping

FAQ

TruGreen is currently rated 4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

TruGreen accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TruGreen does not offer free project estimates.
No, TruGreen does not offer eco-friendly accreditations.
Yes, TruGreen offers a 10% senior discount.
No, TruGreen does not offer emergency services.
Yes, TruGreen offers warranties.
TruGreen offers the following services: Residential and commercial landscaping, lawn, tree & shrub care.

Contact information

811 Blue Crab Rd, Newport News, VA 23606

http://www.trugreen.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM