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Awnings by Bigley & Hogshire

Awnings

About us

Awnings by Bigley and Hogshire had its foundation laid in 1898. Our founder Edward Hogshire began making sails in Norfolk in 1898. Since 1898 Awnings by Bigley and Hogshire has become the premier supplier of awnings, canopies, shade sails, and patio covers made of fabric, and aluminum. Whatever your need, we are "More than a shade better since 1898." Additional phone: 877-326-7423

Business highlights

126 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Awning, Canopy, & Shade Structure Manufacturing, Installation, & Repair. Retractable Awnings, Interior & Exterior Retractable Solar Screens, Pull Up Window Awnings, Shade Sails, Alumawood Pergola. Sunsetter Repair & Installation.

Services we don't offer

Pop Up & EZ-Up Canopies

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

6%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Reviews

4.638 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 26-38 of 38 reviews

Irving T.
02/2016
5.0
awnings
  + -1 more
unknown
Description of Work: Installed canvas awnings on the front of my house. First he came to measure the front windows and about 4 weeks later three guys installed the awning frames and installed the canvas on the frames. Did not take them long. About 3 hours. As soon as they came they went straight to work and didn't stop until they were finished. Did a beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Stephen M.
02/2016
5.0
awnings
  + -1 more
unknown
Description of Work: Applied awning to our roof to cover a part of our deck. It went well. We have only had it for about 8 months, but really have enjoyed it especially in the heat of the summer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Janet S E.
01/2016
5.0
awnings
  + -1 more
unknown
Description of Work: Everyone we met at Bigley and Hogshire Awnings was professional and helpful in every way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James G.
10/2015
5.0
awnings
  + -1 more
unknown
Description of Work: ONLY reason I used Bigley was the Salesperson was personable. Customer Reviews were not as strong as A&A Awnings, though I am trusting their work and Customer Service if there is an issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Awnings by Bigley & Hogshire
Thank you for your business. We strive to offer the best in awnings and customer service available. We are happy that you received all you were looking for. Please let us know if we can help you in the future for your next awning purchase. We manufacture nearly all styles of awnings and shade products, as well as matching seat cushions if you so desire. Thank you again for your business, and for loving the product we provide. It is important for us to know you love your awning as much as we do.

Sunni P. J.
09/2015
5.0
awnings
  + -1 more
unknown
Description of Work: This company made the repair of our retractable awning easier than we expected it to be. Their ""over-the-phone"" estimate was accurate, their service men were punctual, knowledgeable, and pleasant.
Rating CategoryRating out of 5
Yes, I recommend this pro

MICHAEL Y.
08/2015
5.0
awnings
  + -1 more
See prior submission.
Description of Work: Installed awnings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
07/2015
5.0
awnings
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MICHAEL Y.
07/2015
5.0
awnings
  + -1 more
unknown
Description of Work: Initial phase of selling and ordering awnings is complete. Awnings are being manufactured. Sales rep was efficient, effective and professional. Very happy we selected Bigley and Co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale M.
06/2015
5.0
awnings
  + -1 more
unknown
Description of Work: Salesman Brian did excellent job of presenting all information necessary. Awning completed in approximate time he indicated. Installation went very smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Robert E.
05/2014
5.0
awnings
  + -1 more
unknown
Description of Work: Intalled retractable awning. Installation was on time, quick and professional. Product is perfect for our needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bud J.
05/2014
5.0
awnings
  + -1 more
unknown
Description of Work: Installed 20 x 14 ft awning. Super job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALAN G.
05/2014
3.0
awnings
  + -1 more
unknown
Description of Work: back porch awnings

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Awnings by Bigley & Hogshire
Wow, tough review. It is always difficult to recall the details of jobs performed 7 months ago (the project was actually completed 2 months earlier than the date the customer provided), but this one does stick out in our memory. The project was not awnings, but actually blackout roller shades. It did take a few weeks longer than we would have anticipated due to the fabric choice, and product combination. Most roller shades are made with fabrics that do not fray when cut, but the customers fabric choice does fray so the project took more time in engineering to determine that the roll tube was large enough to handle the hemmed fabric without creating ripples, but small enough to remain attractive. Then we had to source these nonstandard parts. We are most pleased with the quality grade, which shows that our extra production/engineering time paid off in a top quality product. This is most important to our company as we anticipate our products should give more than ten years of high quality and good looking performance. This typically makes a few extra weeks of production acceptable. If a customer has a specific timeline we need to meet, (like a party) we go the extra mile to hit the day. We were not made aware of any specific timeline on this project, but we can only assume that their expectations were not properly set by our representatives. The grade on pricing is difficult to understand. We provide pricing upfront, and only proceed with orders with customer approval. I am certain that the customer would not have purchased the product from us if the pricing was unfair, or if they had a lower price from someone on the same product. Custom made products of top quality materials do cost more than off the shelf plastic shades from the hardware store. Of course they last much longer too. In the end, we can learn from the experience, continue to work on our communication, and continue to make top quality products that outperform others in the industry. We are confident that rushing poorly engineered products into the marketplace to make them fast and cheap is not the way to go. There are too many products made overseas, and locally that can fill that low end market. As for us, we will stick with quality manufacturing right here in Virginia that stands the test of time. That is what we appreciate as consumers, and that is what we commit to for our customers. This methodology has helped us develop our 116 year track record, with still double digit growth year after year. We install well more than 1000 awning products per year.

Peter E.
06/2010
2.0
awnings
  + -1 more
The awning was one of a number that were installed during the same timeframe in this complex by said company. I gave them permission to do the installation even though I was not here at the time, but I did give them the name and tele # of my son who was in the area and unlocked the condo for them, and was available at anytime. He checked on the installation a day or two later and informed me it was substandard job. Upon my return in early May that was confirmed by me. The local manager came by 10 May and we went over what was shabbily done. He left me with the impression that it would be corrected in some manner. A month later I had no call from Bigley so I called them and informed them of my frustration - mostly because they never contacted me during that time. Even after this second conversation I am not certain when anything will be done. The valence to the awning was beat during the winter months and they agree to replace that; but the shabby installation still exists.
Description of Work: Installed a retractable awning on the front of my condominium in Virginia Beach while I was physically located down island in St. Croix

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,400

Response from Awnings by Bigley & Hogshire
I am newly familiar with Angies List, and was not familiar with the member's old unanswered concern. The member did purchase an awning from our company, and it was installed as requested. The installation safety and strength was not the customer’s primary issue. The member had a problem primarily with the power cord and the way it was attached to the house. We are not electricians, and we clearly state that we do not wire awnings to houses ourselves. We provided the member with temporary power to his awning unit using temporary cords which are installed under the eave until he can get an electrician to wire a plug near the awning unit. We always recommend for the neatest installation that a customer get an electrician. Otherwise there will be a power cord hanging down the wall or to the nearest outlet provided, which in his case is more than 20 feet away from the awning. He has no disagreement with us that this does not look as good as we would like it. The member paid exactly what the other customers in the condominium paid for the same size awning. The other customers in the condominium had plugs installed in closer proximity to the awning location, and have not raised concerns with the cordage installation. The best way to fix his power concern is for an electrician to be hired to wire the cord in a manner that only they are licensed to perform. This added service would cost more, but it would provide him with the best looking installation possible, as we recommend on our consultations. As he stated, we did return to repair a free hanging fabric valance that whips like a flag in the wind. This valance is a decorative item, and in the high winds on his waterfront location, it is impossible to make the valance hold up to such conditions. While this is not a warranted portion of the awning, we did go out to his home, remove the valance, have chaffe patches sewn into the valance and returned it to his home for no charge. We will be in his condominium development to install more awnings for his neighbors in the coming weeks, and will be contacting the member to discuss the matter further if he is in the country. We are certainly willing to return to his home to address any other potential concerns. We look forward to the opportunity to correct any since forgotten about repairs that need to be performed. While we are disappointed that this negative review exists, we are happy to have now found it to allow us to address the remaining concerns of the member. Sincerely, Taylor S. Bigley President
    • 1
    • 2(current)

Contact information

716 Blue Crab Rd Ste A, Newport News, VA 23606

http://bigleycanvas.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
2705 142527A
Trade License Locale
Virginia
Trade License Authority
Commonwealth of Virginia
Trade License Expiration
08/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Awnings

FAQ

Awnings by Bigley & Hogshire is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Awnings by Bigley & Hogshire accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Awnings by Bigley & Hogshire offers free project estimates.
Yes, Awnings by Bigley & Hogshire offers eco-friendly accreditations.
Yes, Awnings by Bigley & Hogshire offers a 6% senior discount.
Yes, Awnings by Bigley & Hogshire offers emergency services.
Yes, Awnings by Bigley & Hogshire offers warranties.
Awnings by Bigley & Hogshire offers the following services: Commercial & Residential Awning, Canopy, & Shade Structure Manufacturing, Installation, & Repair. Retractable Awnings, Interior & Exterior Retractable Solar Screens, Pull Up Window Awnings, Shade Sails, Alumawood Pergola. Sunsetter Repair & Installation.
Pop Up & EZ-Up Canopies

Contact information

716 Blue Crab Rd Ste A, Newport News, VA 23606

http://bigleycanvas.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM