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Universal Heating Air Conditioning and Plumbing

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Universal provides its customers with professional staffing, quality products and the most cost-effective services available. Satisfaction is our goal and our way of developing lasting relationships. Our clients have peace of mind in knowing that Universal is a company that truly cares. Additional emails - chip@universalhvac.com, laura@universalhvac.com, kim@universalhvac.com. Additional contact names - Steffen Meade, Charles Barden, Kim Hayes. Additional phone - (804) 233-4257.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and cooling, heat pumps & air conditioning, furnace and boiler, plumbing, water heaters, gas, electric, sump pumps, drain cleaning & sheet metal fabrication

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 126-137 of 137 reviews

elaine M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
,
Description of Work: Repaired tub faucet that was leaking. Were able to just replace key parts instead of entire faucet that saved $s.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Universal Heating Air Conditioning and Plumbing
Glad to be of service. Thanks, Steffen

Matthew N.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
No comment
Description of Work: No comment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy M.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They gave an assessment of my heating and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris H.
06/2014
5.0
plumbing, heating & air conditioning/hvac, water heater repair
  + 1 more
unknown
Description of Work: I called in the morning after finding water leaking around the hot water heater. Originally I was told someone would not be able to come out until Friday (3 days later). However, they had a cancellation and came out that afternoon. They arrived at the estimated time and replaced the hot water heater. The 2 men were very nice and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

Response from Universal Heating Air Conditioning and Plumbing
Thank you for your business. We can't always come right out to every call, but we have every customer at the top our minds. We will do all we can to get your problems fixed and on with your day. Thanks again, Steffen

Howard F.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: They installed a replacement air conditioner and gas furnace today. As far as I can tell, the installation was completed professionally and our new unit functions very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

James E.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: Clearing and replacing part of a clogged A/C drain pipe

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$201

Mitch V.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Description of Work: Angies list really came through for me I'm a retired hvac mechanic so I can make a reliable review. My ac condenser needed to be replaced, I called 3 companies from Angies list . Universal heating and air impressed me right away , I spoke to Steffen on the phone he came on time to give me an estimate, great personality and attitude. Very experienced and a pleasure to deal with. He gave me an excellent estimate. He came right on time to replace the unit and he and his men did a professional job in a short time . The job looked great and worked great. My house cooled down quickly, they left a clean work sight. No problems, I will use them for future work. It's so rare these days for things to go so smooth with a contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Philip E.
10/2008
5.0
water heater repair
  + -1 more
Great.
Description of Work: Replaced 52 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

DOUGLAS W.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
They are a great company.
Description of Work: Installed central air conditioner system, and did duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Universal Heating Air Conditioning and Plumbing
A FEW KIND WORDS CAN GO A LONG WAY - AND WE APPRECIATE THE FEW YOU GAVE US. WE THANK YOU FOR THE MANY YEARS YOU HAVE ALLOWED US TO BE OF SERVICE TO YOU AND YOUR FAMILY. LAURA MEADE, CEO

Contact information

11001 Trade Road, N. Chesterfield, VA 23236

http://www.universalhvac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Gas Logs,
Air Duct Cleaning,
Natural Gas Lines,
Fireplaces,
Drain Cleaning,
Drain Pipe Installation,
Wells and Pumps

FAQ

Universal Heating Air Conditioning and Plumbing is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 4:30 PM

Universal Heating Air Conditioning and Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Universal Heating Air Conditioning and Plumbing offers free project estimates.
Yes, Universal Heating Air Conditioning and Plumbing offers eco-friendly accreditations.
Yes, Universal Heating Air Conditioning and Plumbing offers a 10% senior discount.
Yes, Universal Heating Air Conditioning and Plumbing offers emergency services.
No, Universal Heating Air Conditioning and Plumbing does not offer warranties.
Universal Heating Air Conditioning and Plumbing offers the following services: Residential heating and cooling, heat pumps & air conditioning, furnace and boiler, plumbing, water heaters, gas, electric, sump pumps, drain cleaning & sheet metal fabrication
ask for details

Contact information

11001 Trade Road, N. Chesterfield, VA 23236

http://www.universalhvac.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 4:30 PM