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House Call Computer Service, LLC

Computer Repair, Internet Service

About us

We're All About Happy Customers! We Make House Calls and Office Calls. Just call us! Our experienced technicians will come to your home or office to solve your Windows PC computer problems. We have been serving the greater Richmond Virginia area since 1988 With over 25 years of experience in PC Computer Hardware and Software, we have what it takes to provide solutions to your PC computing needs. Check us out on Facebook too!! http://www.facebook.com/housecallcomputerservice

Business highlights

36 years of trusted experience

Services we offer

COMPUTER PROBLEM DIAGNOSIS, VIRUSES, SPAM, SPYWARE, ADWARE, TROJAN HORSES, PREVENTATIVE MAINTENANCE, MANAGED SERVICES, NETWORKING FOR THE HOME OR SMALL OFFICE/HOME OFFICE, EVERYTHING HARDWARE, SOFTWARE EVERYBODY NEEDS, WEB HOSTING, WEB DESIGN, CUSTOM BUILT COMPUTER SYSTEMS, DESKTOPS, LAPTOPS, SERVERS, OFF-SITE ONLINE BACKUP SERVICE, REMOTE AND ONSITE SERVER MANAGEMENT, DATA RECOVERY

Services we don't offer

Sorry, but we do not service Apple computers at this time. We have recently started looking at some MAC issues. Please ask.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-111 of 111 reviews

Lynn W.
09/2013
5.0
computer repair
  + -1 more
Great service and advice!
Description of Work: Set up new computer and connected existing printer, ipad, iphone and other items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Now that you have joined ~150 other customers on our Managed Services Program, you can rest assured that we will be doing our best to keep your new computer in tip-top shape! And remember, with this program, we now have one click connection to help you remotely with most problems you may encounter in the future. Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

Henry J.
08/2013
5.0
computer repair
  + -1 more
fine.
Description of Work: cleaned up start-up programs, boot, etc. to speed up machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

dennis A.
05/2013
5.0
computer repair
  + -1 more
Great
Description of Work: John did a great job in recovering pictures from 2 older computers. I would recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

Richard T.
02/2013
5.0
computer repair
  + -1 more
Well.
Description of Work: Word starter program would not ppen despite all my attempts to fix problem. Called house call computer, Bdetsy responded promptly and had the correct repair program with her to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

Marc A.
12/2012
4.0
computer repair
  + -1 more
The experience went well.
Description of Work: I purchased a Big Deal for a $75 Computer Tune-Up, Preventative Maintenance and Optimization Service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

Robert D.
10/2012
5.0
computer repair
  + -1 more
See above.
Description of Work: What I needed was someone to physically come to the house to check the computer as I was not able to connect to the internet. The hardware and connections were all ok but something was blocking access. Betsy came out and did a great job but the problem was one where it needed more time and I had her take the computer with her. On return, the computer worked great, fast, and just like new for a fraction of the cost of getting a new one. She added memory, got rid of lots of malware and viruses. Again, the great thing is she was here, not a remote service. I would heartily recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

ANDRE M.
08/2012
5.0
computer repair
  + -1 more
See above. It just went perfectly.
Description of Work: Betsy was prompt, competent, and friendly. She hooked up a new laptop to my wireless in-home network, fixed several software problems, transferred some material from an old computer to the new laptop, and got the new wireless printer installed on both the old and new computers.Top-notch service with a smile!Thanks.Andre M.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152.25

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

Carl S.
08/2012
5.0
computer repair
  + -1 more
Excellent experience.
Description of Work: Betsy came to my home and installed a wi-fi home network. She explained everything she was doing and gave me some very helpful itips on how to keep my network up and running. She gave me a business card that I am keeping in a safe place. I will certainly call House Call Computer Services should the need arise in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

virginia B.
08/2012
5.0
computer repair
  + -1 more
Excellent experience!
Description of Work: Betsy was so helpful! She cleared old junk off my computer, showed me how to install new anti-virus software, and helped me with a web browser problem. I'm very relieved to have found someone trustworthy to assist me with computer issues. I utilized a special deal offered through Angie's List for this service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from House Call Computer Service, LLC
Thank you for your report, and thank you for your business. We appreciate it very much! Please let us know if we may be of further service to you. We're all about Happy Customers! John H. Stolte, Sr.

Catherine S.
07/2011
5.0
computer repair
  + -1 more
unknown
Description of Work: We are happy with the work that he did and we will use him again in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from House Call Computer Service, LLC
We were happy to be able to help your daughter here in Richmond and hope we may be of service again in the future. We're all about Happy Customers!

Mark A.
06/2011
5.0
computer repair
  + -1 more
Super.
Description of Work: Installed two RAM cards in a laptop, one under the keyboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37.5

Response from House Call Computer Service, LLC
Thank you for your business, we appreciate it very much. We are all about Happy Customers!

Contact information

PO BOX 2113, Mechanicsville, VA 23116

www.housecallcomputerservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service

FAQ

House Call Computer Service, LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

House Call Computer Service, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, House Call Computer Service, LLC does not offer free project estimates.
Yes, House Call Computer Service, LLC offers eco-friendly accreditations.
No, House Call Computer Service, LLC does not offer a senior discount.
No, House Call Computer Service, LLC does not offer emergency services.
No, House Call Computer Service, LLC does not offer warranties.
House Call Computer Service, LLC offers the following services: COMPUTER PROBLEM DIAGNOSIS, VIRUSES, SPAM, SPYWARE, ADWARE, TROJAN HORSES, PREVENTATIVE MAINTENANCE, MANAGED SERVICES, NETWORKING FOR THE HOME OR SMALL OFFICE/HOME OFFICE, EVERYTHING HARDWARE, SOFTWARE EVERYBODY NEEDS, WEB HOSTING, WEB DESIGN, CUSTOM BUILT COMPUTER SYSTEMS, DESKTOPS, LAPTOPS, SERVERS, OFF-SITE ONLINE BACKUP SERVICE, REMOTE AND ONSITE SERVER MANAGEMENT, DATA RECOVERY
Sorry, but we do not service Apple computers at this time. We have recently started looking at some MAC issues. Please ask.

Contact information

PO BOX 2113, Mechanicsville, VA 23116

www.housecallcomputerservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed