In operation since 1958, Tom Hanger Home Improvement is a top-of-the-line company to meet all your home improvement needs - especially in exterior work with siding, windows, and trim. Our reputation precedes us, and our committment to our customers shines through in every job we complete. Award winning.
Business highlights
66 years of trusted experience
Services we offer
Replacement windows and doors (jeld-wen, lansing, simonton), vinyl siding (quest, mastic), james hardie siding, trim (azek, mastic, james hardie, customized) & roofing.
Tom Hanger stood out on Angies List, so I contacted them first and Rick came out to give me a quote within a day. Rick heads the company, and the only thing he said to me that turned out to be wrong was that I should obtain other quotes for the work. My wife and I decided to get five additional itemized quotes for this work, then rightly chose number one; Tom Hanger. They were by far the most knowledgable, and extremely affordable considering the scope of the work. None of the other contractors demonstrated that they were experts with the Hardie product at this level. The method used for window installation is the same as when a new house is constructed, not the method where they cut out the old window flange to shove in the replacement. Rick went out of his way to make sure we were happy with every step. Rick visited the project frequently, so I saw or spoke to him multiple times each day. He always returned my calls and even texted me pictures one day he knew I was not at home. Caleb reports to Rick. Caleb is an amazing force of nature. Also, each of the company's workers is hard-working, skilled, and trustworthy. With Rick and Tom Hanger, I knew I was never dealing with salesmen. I was dealing with an experienced contracting veteran who is an expert in Hardie. Being honest with him about the investment I wanted to make in my home let him create the most economical plan for me. The results will be worth every penny down the road.
Description of Work: Installed new James Hardie siding on top of new James Hardie house wrap. The company installed eighteen new windows and two sliding glass doors. New soffits, gutters, rake, freezeboards. Prior to Hardie installation, they removed 1980's siding from my house hauled it away, and added new plywood on the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42,000
Darbara S.
05/2013
5.0
siding, replacement windows
 + 0 more
Phase 2 of our project was exactly what we expected from Rick and Tom Hanger Home Improvements. (You might have read our previous review for Phase 1 of our 1744 Historic Home remodel). After Phase 1 was completed, we were so happy with the work that Rick and his team did, that we added 5 additional windows to the Phase 2 list. In addition to the new windows, the team came out and replaced all the old siding (mis-matched and rotten) with new, hardy board siding. Rick had tons of great suggestions for our home - including using an additional color (not just white) for our siding. His team was great during the week that they worked on the house, the site was clean and maintained and everything was done to perfection. I added some additional requirements during the week - including adding boxes for lights beside the new doors, the guys were totally flexible. Rick sent me daily updates that included pictures which was great since my husband and I were both at work during the project. The crew also re-placed some german siding on our dormers - as Rick said -- "Since we are already up there, if you have some extra siding we can fix what is missing". Totally above and beyond the call of duty in my opinion! Phase 2 was another great experience, we are on to Phase 3 this month!
Description of Work: Additional windows (added after Phase 1 was complete), new siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Darbara S.
05/2013
5.0
doors, siding, replacement windows
 + 1 more
From the beginning it was a very painless, enjoyable process. My husband and I both work outside the home - Rick was super accomodating with our first appointment. Rick came in the evening so we could both attend and not have to miss work. Rick spent a lot of time looking at our project and making great recommendations for our historic home. Given the large amount of changes we needed - Rich helped us Phase the work over a series of months so that we tackled the important work first and it was more economical for us. Phase 1 of our project started in March when we had over 35 windows replaced and 2 doors. The team was right on time (8am) on the start date and finished up within 3 days. Rick kept us up to date with emails and pictures over the 3 days and the crew was fantasic and the job site totally clean and maintained throughout the process. We forgot to buy new locks/handles for the doors and Rich called us to remind us. They installed the locks and even - re-keyed them so that we had a universal key (I really didn't expect that!). This was not an easy job -- the house is 269 years old and lots of tight places to install windows and nothing is level - Rick and his crew did a fantastic job with our project!
Description of Work: We contacted Rick at Tom Hanger to help us update our historic (circa 1744) home with new windows, siding and doors (2).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Kelly M.
05/2013
4.0
doors
 + -1 more
I would have rated this company "excellent" but for their responsiveness. I was told I would receive the written estimate same day, but it took several days to track it down. A several day turnaround is fine, as long as the company stays in touch to manage the expectation. It was difficult to reach them/get a return call for several days after the visit.
Description of Work: Estimate on storm damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
kim B.
05/2013
5.0
doors, siding
 + 0 more
We must have had over 15 different contractors out to bid on the work and help us to discover the source of the issue. Unfortunately, our insurance company would not pay for the repair and so cost and overall quality were a huge driver in making our decision. We found Rick and his staff to be knowledgeable and professional. I would recommend this company in a heartbeat!
Description of Work: We have had an issue with the north side of our home leaking when we get a storm out of the north. Rick took the time to show us the various areas that had been installed incorrectly by the builder and explained the best ways to remedy the situation. We used Tom Hangar to remove and install new patio doors and facia as well as install Tyvek on that side of the home. Even after the installation was complete, I contacted Rick to come back and fix and adjust some very minor things. He responded promptly and made sure the work was completed to my satisfaction. This level of attention to detail and care for the customer is rare and a welcome experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Jennifer M.
05/2013
5.0
siding
 + -1 more
Very helpful. Even though not able to help my issue, I was given a probable cause and potential things I could do to resolve the issue even though this company could not help me.
Description of Work: Called to inquire about a window repair.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael P.
04/2013
5.0
doors, replacement windows
 + 0 more
A pleasant experience dealing with this company. They are very professional, always on time and they go out of their way to get the job done right the first time.. Very neat and clean too.
Description of Work: They installed windows and a door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Marian C.
04/2013
5.0
siding
 + -1 more
The entire process went as well as it could. I met with Rick Hylton who bid the job and told me what would be involved, outlined the scheduling, and described the crew who would do the work. He emailed me a quote within a day or so and it was substantially less than other companies from whom I had received bids. I checked references, check the BBB website and it was clean, checked the Virginia contractor license website which was also clean, and decided to proceed with Tom Hanger. I gave Rick dates when I would be out of town and would have house guests and we were able to schedule around those (nice to schedule inb late winter!). The actual job went just as Rick had described and I expected. The crew was tidy, punctual, polite, and approached the job in a professional manner. They made no excuses and got the job done well without having to tell me about problems/challenges they may have encountered ( I appreciate that!). The crew members are all quite skilled. I am thrilled with the result which has made such a big improvement in the look of my house! The crew even put up new light fixtures and numbers I had purchased. As mentioned above, the price was excellent, MUCH lower than the other 4 companies I check with! I recommend this company without reservation and would use Tom Hanger again.
Description of Work: Removed the old cedar siding and wood trim and replaced it with James Hardiplank siding and a combination fo Hardi and Azek trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,306
Cynthia D.
03/2013
5.0
siding
 + -1 more
Contractors did an excellent job of replacing selected sections of old Hardie plank siding on my home that had deteriorated because it was installed improperly by another company. Tom Hanger Home Improvement does a lot of work with Hardie products and that experience showed. Rick Hylton explained the details and followed up during the job and afterwards. The team was very professional and the yard was completely clean when they finished. Had several bids and the price was also the best.
Description of Work: Replacement of Hardie plank siding and corner boards that had deteriorated due to bad previous installation (by another contractor). Old material removed, new Hardie plank installed and yard cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Sam S.
02/2013
5.0
doors, replacement windows
 + 0 more
Rick communicated the processes very clearly, and it went just as he said. It was smooth and easy for us. Rick came to our house about 3 weeks before the install, and described in detail how much it would cost, and how long it would take them to install their windows. I really enjoyed it when Rick said that his contracts were very simple and not full of legal verbiage. In short, he states what he is going to do on the estimate, and then he and his team do just exactly that. And they make sure that all of the details are covered, so there were no surprises, other than being surprised that in this day and age, you can find people who work so hard to achieve ideal customer service and value. Rick knew that we were looking to maximize the value - we'd been through a few other vendors, one of whom from an unnamed big home maintenance store, stayed at my house long past his welcome and tried to "close me" on a very, very pricey set of windows. He beat all the other vendors, which is one thing, but not at the expense of value add to our house. Our installer, Chris, and his assistant were amazing. They executed the job to perfection, both quickly and carefully. Clearly, this is not their first day of window installations. I don't know how else to express how grateful I am to Rick, Chris and his assistant. We can tell our house is better off for what they did, and we appreciate their respect for our needs as customers. Finally, the windows are guaranteed for 20 years - that's one thing. More importantly, Rick insisted that we call him if we have even the slightest problem, no matter what, and to consider our windows guaranteed for life, by him. That means a lot to a person like me. I would recommend Tom Hanger Home Improvement to anybody who is looking for top quality windows, great value, and excellent customer service.
Description of Work: Provided and installed 17 windows and two sliding glass patio doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Craig P.
02/2013
5.0
gutter repair, siding
 + 0 more
We had the best experience with Rick and his entire team. We received top notch service from the first call requesting an estimate up through the finished product. Rick returned all phone calls immediately and always arrived at our house at the time he said he would be there. We plan to replace our windows in the next year and will definitely use Tom Hanger Home Improvement. We are extremely happy with everything.
Description of Work: We had our siding, trim and gutters replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Theodore H.
02/2013
1.0
siding
 + -1 more
I called for an appointment and after talking to voice mail I was almost immediately called back. I scheduled an appointment for late afternoon the same day. That was the last I heard from this company. They did not show and did not call to reschedule. I will be using a different siding contractor. I thought by the response to the voice mail this company had it together. I am disappointed.
Description of Work: They were a no-show for an appointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Tom Hanger Home Improvement
Member, My name is Rick. I am the owner of Tom hanger home improvement. I am very sorry about the inconvenience that you have had. I have looked into this matter and researched our phone logs for the 12th 13th 14th and 15th of January to try and see what happened and to try and prevent this from happening again and on the dates in question we do not have any incoming or outgoing calls that are unaccounted for. I am very sorry that this has happened to you. If you would like to talk to me directly about this matter please feel free to call me at 703 368 0107 that number will go directly to my cell phone. Again I don't know how this happened and from me and my company my deepest apologies. We log all of our calls both on paper and in the computer so that we have a backup system and we can check those with our phone logs which we have done but if you can think of anything further that we could do I will gladly take any suggestions that you may have. It is my sincerest wish that you have a good experience with any company that does your work. I wish we could have been a help. Thanks again Rick
Keith D.
02/2013
5.0
siding, replacement windows
 + 0 more
If I needed to use one word to describe my experience with Tom Hanger Home Improvement, from initial meeting to job completion, it would be superlative. I can say without hesitation that the entire process was the smoothest, most professional I've had in the eighteen years I have been a homeowner. We bought our current home, built in 1999, last March. To say that the builders-grade siding and windows needed to be replaced is an understatement. Faded in spots, terrible trim work and leaky windows, the whole exterior of our home looked tired. I started the process of researching replacement vinyl siding and windows last fall, and like any good consumer, had several estimates form different contractors. While each had something to offer, it wasn't until I contacted Tom Hanger Home Improvement, and met Mr. Rick Hylton in my driveway the very same day, that I knew who was going to work on our home. Now, having the siding ripped off your house and virtually all the windows removed is daunting enough by itself. Add to that the fact that we have not been too satisfied with some of the work previously done by other contractors, including four new windows already installed (incorrectly) by a local siding and window installer, I was, to say the least, apprehensive about the whole project. Well, when Rick Hylton says "Don't worry, we got this", those are not just words, it's as good as a guarantee. Rick's crew, led by his foreman Caleb, are superb craftsmen, and take true pride in their work, something I've found is increasingly rare these days. Arriving promptly each morning of the job, any questions or concerns I had were addressed quickly and followed up to make sure that I was satisfied with the results. In home improvement work, like much of life in general, it is the little things that make a difference, and it is attention to details and these little things that make the people of Tom Hanger Home Improvement truly stand out. Due to some pre-existing fixtures, including the chimney and gates/steps leading to the front porch, some of the trim work was challenging. Add to that the fact that I don't think there are two truly "square" angles on the whole house, and you have the basis for things not looking well if not done correctly. Needless to say, the final product is oustanding. The window measurements and fit were right on the money, and again, due to a previously installed metal roof over the front porch, there were some fit and trim issues to contend with, as well as the problem of actually being able to work on the metal roof without damage and safety issues. Once again, this was handled without any problems by these extremely skilled craftesmen. Originally, I was interested in residing the house only, but as we worked through the process, I added the majority of the remaining windows, and the soffit and trim for the front porch, with no upselling or pressure from Rick. It just made sense to do as much as our finances allowed at one time, because I knew without any reservations after several meetings with Rick Hylton that I would be satisfied with the end results. The final result is exactly what I had hoped it would be, both in appearance and quality of the work. We've actually pulled into the driveway on more than one occasion and stopped, just looking at our home, and having a feeling of pride that we did not have before in the look of our house. In the spring, we hope to have a new roof installed by Tom Hanger Home Improvement, completing the new look of our existing home. In summary, I can, without any reservations whatsoever, highly recommend Mr. Rick Hylton, his company Tom Hanger Home Improvement, and perhaps most importantly his wonderful employees. Thank you for making our house a home we are proud to live in. I welcome any questions or further inquiries in reference to my review.
Description of Work: Pride in workmanship by people that truly care.
Rating Category
Rating out of 5
Yes, I recommend this pro
$16,000
Edmond M.
01/2013
5.0
siding
 + -1 more
After describing what we needed, Mr. Hangar asked that I email photos of the siding and the damage, which I did. He responded within 2 days via email and provided the manufacturer and make of the siding, and said that it was no longer in production. He said that getting a good match was unlikely. I emailed him back asking how I should proceed. He suggested filing an insurance claim, which I had already done. He said the insurance company might have a broader perspective and be able to find a match or something close. While I was disappointed with the bottom line, Mr. Hangar was very responsive, and as helpful as he could be, under the circumstances.
Description of Work: Hurricane Sandy blew a piece of siding off our house. I needed an estimate of the repair costs for insurance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Laraine B.
11/2012
5.0
siding
 + -1 more
Excellent process. Rick set up an appointment to make an estimate the very same day that I had called. He is very prompt, professional, and friendly and clearly takes pride in his business. I didn't feel the need to look any further. He was able to schedule the repair for the very next day! He came exactly when he said he would, finished the job promptly, and we are very happy with the result. We would definitely call him again.
Description of Work: Some siding fell off during the recent hurricane and I called Tom Hanger Home Improvement, based on the Angie's List recommendations, and he answered my call and stopped by to give me an estimate that very same day! He returned the very next day to replace our siding! He is very efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dorothy W.
10/2012
5.0
electrician, remodeling, roofing, siding, replacement windows
 + 3 more
My Story...I will try to make it short as I can. We are currently in the process of building our home. It's the first home we have built from design- up. We are in our 50's and have been saving like most people to build a home that will be our forever home. It's a one level with a full basement, it will be beautifully trimmed inside and out , look of a southern living home but we wanted low outside maintenance. We did our research or thought we had for the builder--we interview 5 custom home builders and choose a builder my husband had know for years. (Wrong decision!!-major problems --but that's another story!) We were Not a member of Angie's List until today! And I have joined today for two reason--1. To write a Great Review on Tom Hanger Home Improvement because he saved us from getting just an average job on a home with many problems and 2. to later write a very Poor review on the first builder whom has given us problem after problem. I will write his review once we have completed our home and have time to write ALL the details. Rick with Tom Hanger Home Improvement did exactly everything he said he would do. Even things that he didn't indicate on his quote but told us verbally, he completed at No Extra Charge. The old saying that God sends people into your life...for a season, a day, week, month or a life time....I now think it's true. Because Tom Hanger Home Improvement came into our lives by chance. I called 3 other siding companies and 2 of them came out and gave me prices but told me they couldn't get to me for at-least 4 weeks. They each knew of my story with my builder quitting the day before our siding was to be installed. They each knew of all the problems that were still necessary in order to have the house ready for the siding. One of the Recommended James Hardie siding companies said--"listen I normally don't do this but I know you are in need of getting siding immediately--so give Rick with Tom Hanger Home Improvement a call....better yet, let me call him and have him call you--He is the guy you need to help you out--he can handle this job without a problem. Rick called me the next day! And OMG --he was the guy we needed. He came out to our home. Walked around our home, asked questions, listen to ALL of My problems with the Leaks and Issues we were going through and said don't worry Mrs. W----, I can handle all of this for you and If you decide to use us, I can try and get a crew out as soon as I can. But first lets meet up on Sunday and I want to SHOW you some of my work!!! I told him that we had lots to change and repair before he could get out anyway but we could be ready within a week and meeting up to see his work before we decided was a great idea. So we meet with him--he drove us around and we got to see several homes with James Hardie Siding and his (trim) wrap work. All of which impressed us!! So we told him to schedule us--we were sold on his work. He originally thought it would be 2 full weeks before he could come but by luck he was able to get to us much sooner. And Thank God...because with Hurricane Sandy blowing through this week....God only knows what would have happened if the siding wasn't up or just part of it was. His workers were very nice and professional. Caleb the foreman is the best! Excellent work and workers. Rick came every morning and evening to check in with both his crew and with us (the homeowners). He gave us his phone numbers and said to call him day or night or shoot him a text or email. Because of all the issues the builder left us with...I have become this worry-wart and Rick realized this--so his offer to call him anytime and discuss any issues was a pleasant and much needed reassurance. Plus he knew each day may bring a new problem. Such as our walls were so out of wack we had to have the new builder realign them and try to stay ahead of the siding guys. Windows not properly seal or tyvek under flashing instead of over it. No blocking around electrical lights/ or plugs. All the things that any builder would have had ready for the siding crew were not done plus with poor construction and improperly installation of tyvek and other things just made for a tough job for any siding crew but Not for these guys!! Rick answered every text and phone call. He reassured us that he stands behind all of his work and will be around for a long time--so If anything big or small is ever notice -- just call him and he would take care of it. I don't know how to express how grateful we are to Tom Hanger Home Improvement and Rick. Both my husband and I have NO Doubts that if any other company would have completed our home....It would NOT have been done correctly or as beautifully just because of all the things that needed to be completed along the way to make sure the home was completely water sealed correctly. And these guys took the time to do that and more. Rick worked closely with with our new builder. They were there to make us happy and they did. With both the new builder and Tom Hanger Home Improvement we are Now seeing things done Right the first time around. The siding looks beautiful. The trim work looks just like we wanted but without the worry of painting it. Our home no longer has the leaks it had due to poor construction of previous builder. All of this was fixed by Tom Hanger Home Improvement. I can not say enough good things about them. It's only been a few weeks since we met them but their workmanship and their professionalism they presented to us has been outstanding. And I truly feel that if anything needs attention down the road they will stand by their work and fix it. Tom Hanger Home Improvement is a Company that I would without hesitation recommend to anyone. They do what they say and more. Rick (the owner) LOVES his job, He is proud of his company's and his employee's work and he should be because they do excellent work! I/we Highly recommend them!!
Description of Work: Our contract was for Tom Hanger Home Improvement to Provide and Install : James Hardie Plank Siding- Cedar Mill Beaded - Sail Cloth Color Vinyl Wrap Exterior Trim with his unique design and caulk all exterior areas. But he also completed things above the contract/ quote/ and some of those items included Correction of Roof Flashing and tyvek Correction of Window seal and tyvek wrap Kick-Outs for proper water drainage coming off the roof Install blocking for outside electrical areas and install trim around back windows So even though our contract was only for siding and vinyl wrap--They went above and beyond the job description!! Rick with Tom Hanger Home Improvement Is a MAN of His Word! ...which after dealing with our previous custom builder--I didn't think they exsisted anymore. Rick told me not to worry --that he would handle Everything and he did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Wallis B.
10/2012
5.0
remodeling, siding
 + 0 more
He is really good. He tries to keep the price down and he is very competent. He does good work and he contacts you right away. I will use him again if needed.
Description of Work: I used Tom Hanger Home Improvement about a month ago. We had to have some repair work on the foundation where it was not properly enclosed fifteen years ago. He had to close it up so snakes would not get in. He also fixed a broken cabinet drawer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David H.
09/2012
5.0
siding, replacement windows
 + 0 more
From initial site visit and contract to finish of job the project progressed seamlessly. One of the windows that was installed in my house somehow got cracked and no questions asked he replaced the window free. Great company.
Description of Work: Rick has completed several windows and siding projects for me on my rental properties as well as my personal residence. I have found Tom Hanger Home Improvements to be reasonable in cost and excellant in the finished product they provide. The workmen are courteous and friendly and when Rick says he will get something done at a certain time, he does. If you want a contractor who cares about his craft and is reasonably priced I highly recommend Tom Hanger Home Improvements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Robert I.
09/2012
5.0
siding, replacement windows
 + 0 more
It went well. It took about 15 days total from the time they started. I would use them again, anytime. My sence is that the owner has a broad construction knowlede and was able to accomodate our needs and answer alot of our questions so that we knew just what we were looking at.
Description of Work: Tom Hanger resided our house using hardiplank and completely replaced every window in the house. It is quite a large residence but the workmanship was excellent, they did it on the agreed timeframe and the jobsite was always cleaned and tidy at the end of the day. THe finish was exactly as ordered and the cost was about 8-12 percent less than other bids that I received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45,000
Tommy Ann R.
09/2012
5.0
siding, replacement windows
 + 0 more
We decided on the type of windows, got an estimate. The work was done quickly, but professionally with great care for the interior of our home. They had to move furniture to install windows. They did so with care and left no mess for us. With our gable ends, we were constantly having to paint. We once again used this contractor because of our previous experience with them. Very pleased with results.
Description of Work: We own an older home that had storm windows and wooden gable ends. The first job we contracted for was replacement windows and storm doors. The work was done timely and we love our new windows. We then had vinyl siding put on the gable ends of the house and on open carport. Also added soffit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
Kevin L.
09/2012
5.0
doors, siding, replacement windows
 + 1 more
Great service, great price ! The quality of the work was outstanding and the job was completed on time and on budget.
Description of Work: I used Tom Hanger Home Improvement for my doors, windows and siding when I built my house. I also had to have my double basement door replaced and windows repaired after an attempted break-in. Lastly, Tom Hanger has replaced several pieces of siding due that had been damaged after during lawn mowing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
Christian I.
09/2012
5.0
replacement windows
 + -1 more
Took care of me from consultation to completion of the project. The rate was very competitive (I honestly thought it was going to be alot more expensive), the workmanship is top notch, and the overall professionalism of the crew was a great relief. They were prompt, hardworking, and even helped with one of my "Honey Do's" by drilling a few holes in my cabinets for knobs. When they were done, they cleaned up the area and it was like they never were here save the new windows.
Description of Work: Replace/Update the windows in my 1965 rambler. This encompassed replacing 10 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Judith S.
09/2012
5.0
siding, replacement windows
 + 0 more
We had been planning this addition for four to five years and knew that the prime contractor was going to require skilled tradesmen to match our expectations. As part of that team Tom Hanger provided upfront information on the type of materials, assisted in color schemes, gave advice on where we might run into issues and brought years of experience to the project. Because the project involved four separate buildings, each of them required slightly different planning and layout. Each of the efforts was given the same level of attention and detail. The projects included doubling the size of the original home, building anew multi-car garage, re-siding a portion of an old garage as well as completely rebuilding a small barn. From start to finish on each of the projects Tom Hanger was able to meet all the schedules, tie together the various projects to help create the desired outcome. We were very satisfied with all aspects of the team's performance from design to clean up.
Description of Work: Tom Hanger Home Improvement provided services for us, both as a prime contractor and sub-contractor. The services included applying new Hardy Plank siding to both a major addition and multi-car garage, as well as replacement siding on portions of a 90 year old home and garage, as well as another outbuilding. Tom Hanger also replaced numerous windows and installed several doors. Throughout the period the Tom Hanger crew worked as a very professional and skilled set of craftsment. Crews came early every morning and worked usually well past six in the evening. Not only did they install the siding, but also completed all of the trim work in what were very difficult architectural and material interfaces. Throughout the process Tom Hanger's team consistently kept us informed, coordinated well with the prime contractor and insured that where there were questionable design and applications provided a mock-up of what the final product might look like, and in many cases recognized the issues we were going to face before we were even aware. The key aspect of these jobs was to maintain the architectural look of the original home, for which we have received numerous comments from those in the community, architectural firms in the area and other prospective clients. Tom Hanger's team provided the quality performance and final product that was beyond expectations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Stephanie B.
08/2012
5.0
siding
 + -1 more
Excellent! Owner was very professional. Workers were professional and cleaned everything up. Owner called to follow up and make sure we were happy with everythign.
Description of Work: Owner came and did an estimate to remove and replace siding on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ronnie B.
11/2011
5.0
doors, siding, replacement windows
 + 1 more
Fantastic job. Punctual, communicative, and professional people that put "good work" over "fastest work" every time. This is our second dealing with them. Our 1950 house is brick, but the two porches were enclosed and a tool shed was built some time after the initial construction. All three of the upgrades were sided using old compboard siding. The storm windows and doors on both porches are just were just as aged as the siding. I contacted Tom Hanger Home Improvement early in October to request an estimate for replacing the siding and windows on the porches, and the siding on the shed. The estimate was provided along with an estimated job completion time of one day (with a potential for spillover into a second day), and notification that, since we were going to order storm windows which aren't commonly used anymore, that he would need additional lead-time from time-of-order until delivery. After about a week, we scheduled Rick to come out so we could sign the estimate and provide the down-payment; while he was out here, he let us know that his main window supplier had just placed a good Energy Star replacement window on sale which, while still somewhat more expensive than the storm windows we'd requested as 1:1 replacements, would keep the door open for us to convert those porches into actual rooms in the future, and he gave us a no-pressure couple of days to think about it since his next order wouldn't go in for a few days anyhow, so we were free to change our minds in either direction until the order went in. We pondered the options and decided to follow the advice for the upgrade since it does make the best sense for our plans for the house over the next few years. On Monday, 01 November, I got the call from Rick that the windows and siding were in, the weather report for the next few days was good, and that they wanted to start on Tuesday if we could support it. We green lighted it and his crew was here the next morning around 0800. I returned home early, around 3PM, specifically because I wanted to see what was going on. The crew was hard at work and immediately engaged me to show me what was going on. The short of it is that they had discovered a few areas of significant water damage caused by the old windows and siding not having been installed or sealed correctly and were taking the time to correctly repair and replace studs and window-sill areas that were rotted, all at no additional cost to me. Due to the complications and the additional time it took them to do what was best for my house, they ended up working two long days and about half of a third to complete all the work, but it was all done right and didn't cost me an additional penny. Rick then came out to meet me again today, 05 November, to go over all the work, ensure we were happy with everything, and to provide advice on how to repair something that they found but was well outside of the scope of what they were equipped to do, along with an offer to come out himself at no cost to show us how to fix it correctly when we get around to it. Also, since we didn't have them replace the three old windows on our shed (as it's just a tool shed), he also volunteered that the next time that he ends up with a few new windows that don't correctly fit the project they'd been ordered for correctly but would fit our shed, he'd send a crew out to throw them on our shed for us at, again, no cost to us. These guys are really hard to beat and I can't recommend them enough. It's not often that you find a vendor that really does put "you" first.
Description of Work: Replaced decaying siding, two storm doors, and 18 storm windows on two enclosed porches and our tool shed using vinyl siding and replacement Low-E energy star tax-credit eligible windows. Fabricated all new aluminum trim.
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Service Categories
Siding,
Windows,
Doors,
Gutters,
General Remodeling,
Finished Carpentry and Woodworking,
Window Treatments,
Glass and Mirrors,
Electrical
FAQ
Tom Hanger Home Improvement is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Tom Hanger Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tom Hanger Home Improvement offers free project estimates.
Yes, Tom Hanger Home Improvement offers eco-friendly accreditations.
No, Tom Hanger Home Improvement does not offer a senior discount.
No, Tom Hanger Home Improvement does not offer emergency services.
Yes, Tom Hanger Home Improvement offers warranties.
Tom Hanger Home Improvement offers the following services: Replacement windows and doors (jeld-wen, lansing, simonton), vinyl siding (quest, mastic), james hardie siding, trim (azek, mastic, james hardie, customized) & roofing.