Preferred Heating & Cooling is a locally owned company serving the greater Northern Virginia area. We pride ourselves on employing skilled NATE certified technicians. Our service call or diagnostic call is $107.00 and we provide flat rate pricing before any work is done. "Caring for our Customers the Preferred Way! Award wining.
Description of Work: I had Preferred Heating & Cooling out last year and they checked out my heating system and I bought an agreement where they will come out in the spring. You pay them in the fall and they do a winter and spring checkup.
Rating Category
Rating out of 5
Yes, I recommend this pro
Scott C.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
ronald D.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,400
Marilyn B.
04/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Performed heating check up in fall. I had used them once before to repair my furnace and they did a nice job, with no other problems to date.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Colgate S.
04/2016
5.0
heating & air conditioning/hvac
 + -1 more
Good. We are satisfied.
Description of Work: Diagnostic check of AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Brian Q.
03/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
James H.
03/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They replaced a gas furnace, air conditioning unit, and evaporator coil in my single family home in Manassas. Their representative, Silvio Guerrero, was wonderful to work with. The work was difficult because the furnace and air handler were in a crawl space. Both the bid and the work were done promptly. They did need to come back twice to fix problems, but those responses were always quick and friendly.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,835
david W.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jon T.
01/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel R.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$69.95
Erin E.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Jack R.
06/2010
5.0
heating & air conditioning/hvac
 + -1 more
Outstanding - very happy with the house call. I had water leaking into my basement and was able to isolate it to the coolant and drain lines coming from the attic heat pump that went through my basement wall to the heat exchanger outside. I thought I had condensation on the cooling line that was causing the water and tried to get a number of HVAC companies to come out and advise me how to fix it. I called Preferred Heating and Cooling and Brad come out the next day after 4pm when I could be home. I really appreciated the responsiveness and flexibility on the late afternoon meeting. Most of all, I appreciated Brad finding the real source of the problem - a cracked drain line slightly inside the wall, rather than the condensation I thought I had. He gave me a rough estimate of how much it would cost to fix but also he saw I was pretty handy and he gave me some advice for fixing it myself if I wanted to. It was a pretty easy repair of a PVC pipe and so I opted to do it myself. I wanted to pay him for the house call but Brad waived me off and told me forget it. He had come out the day after I'd called, in the late afternoon, correctly found the source of my basement leak, and then wouldn't charge me for it! Could you ask for better service?
Description of Work: Diagnosed leaking heat pump drain line. Found the leak and made recommendations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret D.
06/2010
5.0
handyman service, heating & air conditioning/hvac, plumbing
 + 1 more
The job was done as planned and the system works perfectly.
Description of Work: I called Preferred Heating and Cooling and they gave me an estimate for the the installation they would do for us. When Terry saw what needed to be done he gave me a clear explanation of the systems available. I was glad to hear about the Luxaire A/C because of the estimated savings on my electric bill. I also found out that freon systems are being phased out which would have made it more costly for me to keep the old one. With a rebate and tax credit the cost is going to be right within my budget.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
NICOLE R.
06/2010
5.0
heating & air conditioning/hvac
 + -1 more
They were honest, prompt and reliable. It was probably the best experience I've had with heating and air conditioning people.
Description of Work: I used Preferred Heating & Cooling for a service call. They checked the line for a leak and added freon. They also serviced the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Greg S.
05/2010
5.0
heating & air conditioning/hvac
 + -1 more
When the company with which I'd arranged for A/C servicing called the day of the scheduled appointment (for which I took a day off work!), I called Preferred. They were at the house (Jerry -- the owner!) within 1 hour of my call. The entire process took less than an hour and Jerry took the time to provide an estimate for a replacement A/C and heater. All-in-all, a truly professional operation. As a big fan of local business, it a pleasure to get such good service. They secured my business for the future.
Description of Work: A/C check with refrigerant top-off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Chris P.
04/2010
5.0
heating & air conditioning/hvac
 + -1 more
We moved into our home during the winter. In late March and early April, when temperatures reached 90 during the day, we realized that our A/C was running constantly but the temperature in the house would not drop below 80. Preferred has received some good reviews on the List, so we decided to try them out. Prior to making the scheduled visit, the technician called us to make sure we were home. He also did some troubleshooting over the phone which led us to a circuit breaker on the far exterior of our house that was disabled. After turning on the switch, the A/C was back up and running. We really appreciated the effort to solve our problem without actually coming on site and charging us for something so simple. We value that kind of character in businesses and will return to Preferred when we need regular service to our HVAC system or any necessary repairs.
Description of Work: Fixed A/C
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa P.
04/2010
5.0
heating & air conditioning/hvac
 + -1 more
Excellent! We experienced loss of cooling the day after a near record 91 degree high (April 7th, 2010). I called our regular service contrator who told us it would be next week before they could come out due the high demand. Since we were expecting overnight guests I proceded to call 11 other companies and was told that they were too busy or they would check and see if we could be fit in and call me back. The only one that did call me back was Melissa at Preferred Heating & Cooling and she did so within 15 minutes. Jerry Mannix, the company owner called me approximately one hour later and said he was on his way. He arrived exactly on time, donned protective booties before entering our house and was the opitomy of professionalism. In this day and age it is reassuring to see companies under promise and over deliver. I thank Jerry and Melissa for helping us in hour of need and will continue to use them from now on.
Description of Work: Electrostatic filter housing was obstructed by careless instillation of drain pipe and mounting hardware by another company, this was corrected. Advised us to change filter twice as often as the previous company did due to the fact that we have two big dogs and the amount of dander they create.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
olga K.
02/2010
4.0
heating & air conditioning/hvac
 + -1 more
It was fine. They came on time, did what they were supposed to do, and left. They were very professional, and it was an uneventful and good basic service call.
Description of Work: They performed a regular annual furnace inspection.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Jerry H.
01/2010
5.0
heating & air conditioning/hvac
 + -1 more
The technician arrived within 2 hours of my phone call and quickly diagnosed the problem. The other service companies that I contacted could not come out until the next day. The technician drove all the way back to their office to get parts and came back to complete the repair the same day. The technician was very friendly and spent a lot of time discussing filters and maintenance items that I could do myself to improve system performance. He even took extra time to do a quick check of my second heating unit for good measure and without charging me. I will be buying a maintenance contract from them based on the success of this service call.
Description of Work: Preferred Heating & Cooling repaired a 3-year-old heat pump/ac unit that failed in the middle of very bad weather. Several parts had to be replaced on the outside unit and they inspected the inside unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
ELIZABETH C.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
Our heat went off completely sometime on Saturday morning, so by mid-morning the house was at 60 degrees. We phoned our regular HVAC provider, but they couldn't schedule us until Monday, which was uncomfortably far away with outside temps in the 40s. We phoned Preferred on the recommendation of a friend, and Jerry came out within an hour or so, had the heating system back on in a few minutes, and refused payment because the problem was so easy (for him!) to fix. We're delighted with the service.
Description of Work: Diagnosed problem with heating system as being in the thermostat and fixed the problem so the heat came back on.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Handyman Services,
Wells and Pumps,
Energy Efficiency Auditing,
Dryer Vent Cleaning,
Pressure Washing
FAQ
Preferred Heating & Cooling LLC is currently rated 4.8 overall out of 5.
Sunday: 11:00 AM - 4:00 PM
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Preferred Heating & Cooling LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa