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My Plumber Heating Cooling & Electrical

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Why are we a plumbing industry leader? The answer to that question is in a million details….and we sweat every one of them. Every mechanic, every member of management and every employee is totally dedicated to this principle. This is why My Plumber Heating and Cooling is an unchallenged bench-mark for quality, experience and rock-steady professionalism, in our industry. We respond to our clients’ needs, diligently, quickly and honestly, with the highest regard for customer satisfaction. For questions regarding these activities contact wecare@myplumber.com at 703-273-8456 or by email at wecare@myplumber.com. For questions regarding financing contact our corporate office at (703) 367-7781 and discuss the options available with our financing representative accounts payable at extension 1720 or by email at accountsreceivable@myplumber.com.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Repair & Installation - Heat Pumps, HVAC UV Lights, Central Air Systems, Thermostats, Hydronic Heaters & Boilers, Furnaces, Rooftop Systems, Plumbing, Garbage Disposals, Water Heaters, Sump Pumps, Gas Piping, Drain Cleaning & Sewer Replacements.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.0495 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
15%
3
7%
2
10%
1
15%


Rating CategoryRating out of 5
quality
4.3
value
3.4
professionalism
4.2
responsiveness
4.4
punctuality
4.4
Showing 476-495 of 495 reviews

Beverly M.
11/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

sylvester M.
10/2014
5.0
appliance repair, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan M.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired the ice line in our freezer. They completed the job very quickly. They were fair and prompt.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joyce W.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Annual AC maintenance. As always, competent, efficient and excellent customer service. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charles E.
05/2014
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: routed out clogged sewer pipe

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Anthony A.
04/2014
2.0
electrician, plumbing
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Margaret M.
04/2014
5.0
electrician, plumbing
  + 0 more
unknown
Description of Work: Replaced holder for shower sprayer. Had to order replacement, so two visits were required.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Loretta C.
02/2014
3.0
plumbing
  + -1 more
.
Description of Work: Install kitchen faucet.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$450

Response from My Plumber Heating Cooling & Electrical
Thank you [removed member name] for taking the time to provide feedback on Angies list. If the quality of work provided in your home warranted a low rating, we would like for you to call us and speak to one of our Service Managers. This rating is not acceptable to us as we strive to deliver A rated service. Let us know what the problem is/was and we will help you.

Frank S.
02/2014
2.0
drain cleaning
  + -1 more
.
Description of Work: Cleaned a drain and ripped us off.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$700

Response from My Plumber Heating Cooling & Electrical
[remove member name]had two stoppages in his home. He had one at the basement and another in the main line. We were able to clear these stoppages for him. We also returned to perform a video inspection of his drains to make certain that his lines were free and clear. Exactly how did we rip you off? We strive to be the company of Choice for our customers and to do everything in our power to be this to you. It is such a disappointment to our entire team to learn that you feel that you were ripped off as everyone here, our Customer Service Department, our Dispatch Department our Field Technicians to Management ALL try our best to provide you with the best service possible. It hurts us to know that you feel this way. Someone will be reaching out to you.

gary M.
01/2014
3.0
plumbing
  + -1 more
.
Description of Work: leak under sink

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$389

andrea S.
04/2013
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
see above
Description of Work: .Every time winter comes around, I think of My Plumber's Heating and Aiir- conditioning. A technician came out on 2/24/2011 because my house was cold and my electricity bill was high. I was told that I needed a new heat pump. I t cost me $6678.76. After installation the house was still cold and my electricity bill was still high. A technician came out. He told me the problem was the ducts . It would cost me $2600.00 Then, I complained to the corporate ofifce . I did not receive a reply. I called the local office. Around the end of 2012,The last technician that came out told me that it was not the ducts. I was told that the new pump is different from the old heat pump because the heat pump that they installed was more efficient . Asa result it did not heat as well as the old heat pump. My husband and I resolved the problem by closing the door in fhe family room and partially in thekitchen and use radiant heat.. We are senior citizens and on a fixed income.I do not want to pay more money. I do not know whether it is the ducts or the supposed efficency of the new heat pump.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$6,678.76

Ballard G.
09/2012
4.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I had them install a new heating an AC indoor and outdoor unit. The product is great (Amana) but it did take the installer a while to get it in. Probably because my previous system was so old and because he had to do a lot of improvising to get everything in and working properly. After installation and a few minor adjustments, the system has worked great thus far.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Janet G.
09/2012
4.0
plumbing
  + -1 more
unknown
Description of Work: Came same day we called. Snaked out kitchen sink and replaced broken garbage disposal. Fair price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret E.
02/2012
5.0
plumbing
  + -1 more
They are very responsive.
Description of Work: Five new toilets put in.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

t f V.
01/2012
1.0
plumbing
  + -1 more
unknown
Description of Work: Saturday, Jan 17, 2012 "My Plumber" come to fix my toilet. They replace the tank insides and handle. I just use the toilet and it flooded my bathroom. This was the 3rd time they've been here to fix the same toilet. DO NOT USE: My Plumber (they do not list a address on anything. makes you wonder if they are license) unless you want to spend your time cleaning up the mess your left with and give up your time to wait for them to show.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah D.
09/2011
1.0
plumbing
  + -1 more
unknown
Description of Work: my plumber installed a gas line for a kitchen stove. they pulled a permit and everything was supposed to be completed and a few months later we get a letter about the permit. Somehow they got the permits switched. We called them to have them take care of it, and they requested someone be home for the inspector to come back. the line is on the exterior of the house and we were not there for the original inspection. It took us pulling payment from the credit card company as without a completed permit the work is not done, to get my plumber to come out and get the permit straightened out. I will not use them again.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brian W.
08/2011
2.0
plumbing
  + -1 more
Fastest I've ever spent $200.
Description of Work: I needed a back-flow preventer (vacuum breaker) repaired on a hose bib at the rear of my house. The plumber was courteous enough, but he charged me $194 for about 4 minutes of work (that included the $30 coupon I had). It took longer for him to write up my bill and run my card than to do the actual repair. I have since gone to Lowe's and found the part for less than $10 and it just screws on. Lesson learned.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$194

Micki L.
03/2011
2.0
plumbing, wells, sewer cleaning, drain cleaning
  + 2 more
See above.
Description of Work: Came to property to give an estimate as to why the ejector pump in basement did not work. They said it was a tree root issue and would change the pit of the pump but the keep the old motor and wanted $5,000. They also wanted to redo the outside sewer line for $13,500. My regular plumber did the job on putting in a new ejector pump plus a new motor for $3,700 and sewer line was NOT an issue.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Joseph H.
06/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Same as above
Description of Work: Had ac serviced and had a algae treatment included. Was prompt, quality work, price seemed high Have also had plumbing work done with same results. Prompt, professional, good work, expensive but they guarantee same day service. Have tendency to try to sell other services

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DAVID W.
01/2009
5.0
plumbing
  + -1 more
unknown
Description of Work: This report was collected via a telephone interview with one of our members. Angie's List posts grades and other quantitative details as soon as the report is received. A transcription of this interview will be available soon.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$375

Contact information

6897 Gateway Ct, Manassas, VA 20109

http://www.myplumber.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Appliance Repair,
Electrical,
Water Filtration and Softening,
Drain Pipe Installation,
Air Duct Cleaning,
Septic Systems

FAQ

My Plumber Heating Cooling & Electrical is currently rated 4 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

My Plumber Heating Cooling & Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, My Plumber Heating Cooling & Electrical does not offer free project estimates.
Yes, My Plumber Heating Cooling & Electrical offers eco-friendly accreditations.
Yes, My Plumber Heating Cooling & Electrical offers a 10% senior discount.
Yes, My Plumber Heating Cooling & Electrical offers emergency services.
Yes, My Plumber Heating Cooling & Electrical offers warranties.
My Plumber Heating Cooling & Electrical offers the following services: Repair & Installation - Heat Pumps, HVAC UV Lights, Central Air Systems, Thermostats, Hydronic Heaters & Boilers, Furnaces, Rooftop Systems, Plumbing, Garbage Disposals, Water Heaters, Sump Pumps, Gas Piping, Drain Cleaning & Sewer Replacements.

Contact information

6897 Gateway Ct, Manassas, VA 20109

http://www.myplumber.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM