F.H. Furr Plumbing Heating AC & Electrical

The blower was old and not replaced during a March 2017 visit and replacement of damaged electronics under warranty. Very complex unit and many variants exist. The team is working with me to provide the right repairs at a good price. I am a double amputee (legs) and I am limited to my house so the heat has been a concern. Mark our FH FURR technician, had to make many trips to get the parts that the shipper did not send. They are pushing to get the right solution at a discounted price. They stand by their word on getting the right price and right solution. This could have been a price over $1900.

I did not go there, they came to me. That (the price) is the least that I know of, so I'd give them a B.

Jason determined quickly the source of the leak was the dishwasher. After looking at the problem, he offered to fix the dishwasher but said it would require an ordered part. I decided to replace the 12 year old dishwasher. He went to Lowe's with me, I bought a new dishwasher, and he installed it.

Very difficult problem with house built in the early 40's with terra cotta drainpipes, now plugged or collapsed and likely running under neighbors yard. Solution was to abandon old drainage system and install sump pump indoors in basement. Not an ideal solution but probably the only practical one.

Jason was courteous, prompt, and professional. He kept me informed throughout the repairs.

I'm a new homeowner who attempted to install my Nest thermostat and failed miserably which meant no A/C. I called FH Furr on Sunday night and they told me they would have someone out on Monday afternoon. I was already thrilled with the quick turnaround. Come Monday, Alec B showed up EARLY and knew exactly what my issue was even before looking at my a/c unit. He fixed the issue quickly and then continued to educate me on the basics of that system, what to look for, how to clean it, etc.. He then took time to advise me on what else to watch out for with my vents, plumbing, and other electrical systems. Not only did I get my A/c fixed, I got a crash course on how things work which is super useful as a new {female} homeowner. Alec was professional, efficient, respectful, smart and incredibly customer service focused. I am so appreciative of the time he took with me, and look forward to using FH Furr in the future. Thank you Alec!!

Michael was courteous, knowledgeable and honest. He walked through what he would do to address the problem and kept me updated throughout the process. He even didn't even mind me looking over his shoulder a little bit to watch him sweat the pipes. I cannot say how the pricing compares to other plumbing companies, but the work had to get done and it seemed reasonable and given the location the work I feel confident the work was done 100%. Next time I have plumbing needs I'm calling F.H. Furr and requesting Michael!

It was great! Very helpfull! This company did right thing by hireing Brandon Taylor! Great person to talk to and work with on this job! I will be happy to go back to this company in future! Great price and good people!

A/C working fine. Tech decided it was the floor drain and required a plumber. Charge for service was moved to put a down payment on another future service I requested. Justin showed up early and was professional.

Thank you Justin and F H Furr for your prompt attention to my situation.

Flawless. Josh Nicholson was great -- punctual, knowledgeable, courteous. I'll ask for him again since we are planning on additional plumbing services.

VERY PLEASED WITH THE WORK CONDUCTED BY PATRICK EAGLES, JOHN LONG AND RASHEED PROCTOR

Technician arrived on very short notice and completed the job quickly and professionally

I have a service agreement with them, it cost $167 a year. The price is very good. I'm very happy with them.

The cost was covered under the contract.

Great. I called after hours on a Friday and they squeezed me in for Saturday. They called first thing Saturday with a time frame for service and arrived right at the start of the time frame. William T. was the electrician and he was friendly, knowledgeable and worked efficiently.

He did an excellent Job, very Knowledgeable and proficient .

Work went well with Reuben. He showed me what to look for, in the future, should an issue occur.

Excellent. They were prompt and worked in extremely hot conditions to install. The guys were very professional.

They repaired the problem but way over-charged.1124

Outstanding. Lloyd is a true professional. Very knowledgeable. A gentleman. Absolutely customer focused.

Buzz left me with an excellent price estimate which included my Preferred Member discount. Explained all financing options. No work performed yet.

He did an excellent job on the hot water heater and repairing the main line. He was very efficient and professional, the price was just very expensive and he didn't replace the drywall after he cut into it. Other than that, he did a very good job.

Very professional job as the installation was completed within a day and tested to insure everything was working as it should. Rashid showed my family how to use and program the thermostat as it contained many sophisticated features. They even removed the old unit and cleaned up the work areas after they were done. I would recommend Rashid and Lateef as they are both knowledgeable and experienced techs that answered all my questions and they patiently described the work that was performed. My new HVAC system is working without any problems. Great job!!!

Christopher was able to recommend a new HVAC system to replace my failed HVAC unit. He answered all of my questions during and after the site visit. He was able to clearly explain the various work and service contracts, discounts and F.H. Furr guarantees. Overall, it was a professional presentation by a very knowledgeable tech and I feel reassured that if I have any additional questions about my new HVAC system, I can always give him a call and he will be able to help. Great job!!!