Beacon Home Services, Inc.

The service was great. The gentleman was very knowledgeable...

The electrician told us what needed to be done, the cost, and volunteered answering any other questions we had. He was on time and cord

Great job

Technicians arrived exactly on time and were very knowledgeable. Customer service was very responsive and always kept us up to date. Pricing was transparent.

Very Good service at a very reasonable price

Was really pleased with the service. Was prompt and very professional. Diagnosed the problem and fixed it. Was in and out in less than 1 hr.

The electrician was very personable and he did fix my electrical problem, but the cost of the service was exorbitantly high. He did give me an estimate before-hand, but because it was a Friday afternoon in the middle of the pandemic lockdown and the issue involved my refrigerator, I went ahead and had them do the work. They charged me $400 for less than 30 minutes of work. They did solve the problem, but I will never use them again because of their pricing structure. After I posted the review above I received a call from the owner of Beacon Electrical Services and he addressed my concerns about the cost of the service - he explained the companys process and admitted that the charge was high and that it should have been a lower figure. He sent me a $175 refund to bring the overall cost down to a more reasonable charge for the service I received. I was very pleasantly surprised to receive the call and the refund and had a very satisfactory conversation about the whole situation. If not for the added hassle of having to address it this way, I would rate the company 5 stars in the future.

Timely and knowledgable

Very prompt, and professional. Excellent service.

Would recommend them everytime!

He was very professional did his work and left. Left his contact if needed in the future.

The tech that came to the house was very professional, polite and courteous. He was able to identify the problem, explain it to me(in a way I could understand) and fix the problem quickly. Could not have asked for better service!

Very prompt and professional performance by the tech.

They are very professional and knowledgeable. They communicated well and sought good solutions to problems. I would hire them again.

Very professional service.

Zach installed a GFCI outlet and ran a new circuit from my basement breaker box to the new outlet outside (above the deck). I was happy with the final product.

Zack replaced my fluorescent kitchen ceiling fixture with an LED fixture, replaced all four smoke detectors and installed a whole house surge protector. He did an excellent job and I am very pleased.

The technician did an excellent job.

Phenomenal service all the way around, professional, courteous, fast, I have them on my favorite list now.

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Exelent

They were very professional and informative.

Excellent service