Beacon Home Services, Inc.

Kristina was quick to schedule an in home quote as well as work to be done. She checked in frequently to confirm and update arrival of the Electrician. Mat, now what can I say.... He was straight forward, pleasant and answered all my questions in detail. He ran over several scenario's and options, explaining how he'd approach the project and why. He knew what he was doing and I had complete faith in handing the project over to him. Despite some challenges found mid-job, he adapted and overcame them finding elegant and effective solutions to install outlets in tricky areas. Mat WENT OUT OF HIS WAY, to fix our doorbell AND took a look at outdoor outlets that were not functioning, explaining that they are all tied to the GFCI in the garage. Who knew? Mat knew. Anyways, I would not hesitate to use Beacon Home Services again. They schedule and work fast, and delivered everything as promised. Great communication from the team at Beacon home base too. Getting those updates really made it easy to plan my errands and other services. Thanks, Beacon.

Great just a bit costly

Tyriece was very friendly, knowledgeable, and professional. He explained everything really well and provided an even better solution to my issue than I expected in order to help prevent future problems. The work was a bit more costly than I expected, but the peace of mind and confidence in the workmanship was worth it.

Recommendation after analyzing the low pressure on kitchen faucet was to replace the entire faucet. We went with the recommendation at a very high price point. After installation, we were able to repair the existing faucet for fracture of the cost quoted if we chose to repair the original faucet.

Very professional, but they charged me 700 dollars to change indoor water Pressure regulator,

Arrived on time. Courteous. Good job. Way is overpriced.

they were great

He did a quality job.

Beacon did an exceptional job. Customer service from scheduling to billing was very good. They had to reschedule this job 2x, but were prompt with updates and owned the issue. Things happen. Customer Service would have been a 5, had it not been for the delays. but again they handled it very well. My biggest gripe is, it was about 2x as expensive as I thought it would be. I did not ask for an estimate up front. I made a ballpark assumption of what it would cost.

Great!

very pleased with the work done. the communication was amazing. the technician had a great work ethic, explained everything and patiently answered all of my questions. he respected both me and my property.

They were actually really good (technicians), BUT, they provided a quote based on the worst-case scenario with an agreed on price adjustment if the job was easier. The work ended up being a very simple and straight forward job. The job was to pull a 20A line from the basement to the garage and leave a junction box. Ended up it was the best case scenario were I had an easy pull across the basement ceiling due to existing duct work, requiring no sheetrock or any other penetration. It took them less than an hour. Owners were not willing to adjust cost per original expectations.

Great and timely service by Beacon personnel. Excellen installation.

Zach was everything that you want in a plumber. He was knowledgeable, polite, very professional. I would hire him any time I had another plumbing problems. Very , very satisfied with the work.

poor

Quick response, very good experience overall. I'm very satisfied with the work that was done. Very courteous and professional.

Quock response and knowledgeable service.

Repairman was courteous and gave a good explanation.

Very responsive and very helpful. Great workmanship and quick to get scheduled.

Very good company

Knowledgeable, friendly, and professional. Cliff installed 2 bathroom lights and cleaned up everything. He was on time and knew the building codes. I will use them again.

I call immediately after issuing the request and Beacon was able to come the next day. Will and Brice did a great job! They were very friendly, knowledgeable and fast. They cleaned up after finishing their work with no issues. I would definitely use them again.

Mack was polite and professional. He replaced an alarm sensor and correctly and identified the real problem.

Prompt, professional installation for a typical price.