For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 866-853-6081. McCarthy Services is a full service heating, cooling and plumbing company located in Alexandria, Virginia. We have been providing top quality services to residents in the Northern Virginia and Washington DC Metro area for over 20 years. Accredited by the Better Business Bureau, McCarthy Service has grown to become an industry leading provider of plumbing, heating and air conditioning repair and replacement services. With convenient scheduling, emergency service, and expert technicians, we strive to provide the best service we can. From the moment you contact us, you’ll notice the difference. Our areas of specialty include: Heating System Repairs and Replacements Cooling System Repairs and Replacements HVAC Preventive Maintenance Plans Drain Line and Sewer Line Repair and Installation Home Plumbing Repair & Fixture Replacements Water Heater Repair and Replacements Much, much more! Our great service offerings and fantastic team can’t be the best there is without the best products on the market. That’s why we choose replacement parts and fixtures only from top quality manufacturers. We are also members of the Air Conditioning Contractors of America (ACCA). All of these things come together to make McCarthy YOUR choice for heating, cooling and plumbing repair in Northern Virginia and the Washington DC Metro area. License # 2705 142947A
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
HVAC systems/air conditioning/furnaces repairs, preventative maintenance, emergency services & new/replacement installation. Plumbing services including: emergency service; hot water heater installation & repair; drain & pipe cleaning; clog removal; garbage disposal installation and repair; faucet/sink, showers/tub & toilet installation & leak repair. Extras for your home including: duct cleaning; whole home humidifiers, dehumidifies & air purifiers; home service and maintenance plans.
They are professional. I called them, they came on time and did a good job.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Patricia C.
06/2015
5.0
plumbing
+ -1 more
The gentleman they sent was very nice but the price quote was so high.
Description of Work: estimate only - their quote was double the other guys
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Response from McCarthy Services
(removed member name), Thank you for sharing your experience. McCarthy Services is a 100% customer satisfaction company. We certainly appreciate your kind words about our service professional, but encourage you to reach out to us should you have any concerns about the services provided. Thanks for choosing McCarthy Services. McCarthy Services Customer Relations 866-803-0879
Stephen K.
06/2015
4.0
drain pipe, plumbing
+ 0 more
Technician completed the job, but took a bit more time and effort than was really necessary. Price was a bit high for the work needed, but was a fixed price for the job-- regardless to complexity. Technician was very friendly and job was completed in a fully satisfactory manner.
Description of Work: Replaced shower drain.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from McCarthy Services
(removed member name), Thank you for sharing your experience. McCarthy Services is a 100% customer satisfaction company. We certainly appreciate your kind words about our service professionals, but encourage you to reach out to us should you have any concerns about the services provided. Should you need further assistance in the future, please don't hesitate to call. Thanks, again. McCarthy Services Customer Relations 866-803-0879
Shuzhou S.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
excellent job done and good follow-up
Description of Work: AC check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from McCarthy Services
(removed member name), Thank you for taking time to share your feedback on our company. Thanks for choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Valerie B.
06/2015
5.0
plumbing
+ -1 more
Easy to schedule. Very professional. Good company. Just felt the quote for the new AC system was high. Was a good experience.
Description of Work: They provided an AC ck up. AC unit was leaking. We decided to replace it. We were provided with a quote for a new unit but the quote was quite high.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from McCarthy Services
[Removed Member Name], Thank you for taking time to share your feedback on our company. We are pleased to hear about your experience with the services provided. Thanks for choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Jeffrey G.
05/2015
5.0
water heater repair
+ -1 more
I\ve had good experiences. They were quick to schedule the appointment. They came here and they diagnosed everything quickly. They repaired it quickly. It went smoothly.
Description of Work: They replaced the water pressure regulator and a valve on the water heater.
Rating Category
Rating out of 5
Yes, I recommend this pro
$396
Jackson F.
05/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
An extremely detailed inspection with clear recommendations.
Description of Work: Inspected and tuned furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from McCarthy Services
(removed member name), Thank you for taking time to share your great feedback on our company. We are pleased to hear about your experience with our plumbing technician. Should you need further assistance, please don't hesitate to call. Thanks for choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Cheryl W.
05/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
It turned out that the non-functioning AC was something I could have fixed myself, but the technician didn't make me feel stupid about it. I felt like I got my part of my money's worth in advice about some future upgrades to my heating/cooling system, so it wasn't a waste. He was very knowledgeable, and I'll consider this company when I'm ready to do those upgrades.
Description of Work: Made an adjustment to the AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$39
Response from McCarthy Services
Ms. [member name removed] Thank you for taking time to share your wonderful feedback on our company. We are pleased to hear about your experience with our plumbing technician. Should you need further assistance, please don't hesitate to call. Thanks for choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Karen S.
05/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Thorough check. My system is good to go.
Description of Work: Checked AC system, made recommendations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from McCarthy Services
[Member name removed], Thank you for taking time to share your feedback on our company. Should you need further assistance, please don't hesitate to call. Thanks for choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Hardeep F.
05/2015
3.0
heating & air conditioning/hvac
+ -1 more
Not v satisfied with service since provider was more keen on getting business with scare tactics. Told us Heating system was cracked and was dangerous. Also said he could have someone come and give me a quote for replacing the system the very next day!!! System works just fine and we had it looked at by another company.
Description of Work: Heat and A/C system check up
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$60
Response from McCarthy Services
[Member name removed], Thank you for sharing your experience. McCarthy Service strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, McCarthy Services Customer Relations 866-803-0879
Andre M.
05/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
My A/C unit has been leaking since last summer, so I knew that needed to be replaced before the summer. Then my ancient hot water heater started leaking, and I knew I needed to start collecting quotes ASAP. A friend of mine used McCarthy Services and had good things to say, so we included them in our research. We ended up with three quotes, and McCarthy Services had the best quote, not by a huge amount, but they were very informative when looking over my HVAC system. We decided to go with McCarthy and they showed up the next week on St. Patrick's Day. I figure that having them show up on St. Patrick's Day was a good omen. It was. They were able to get everything done in one day. Their workers were on time, finished in a timely manner, and polite. I only waited to post my review because I finally started to use my A/C unit regularly because of this wacky weather. Oddly, I used my heat a ton in March and April, so I now feel comfortable with everything they replaced. I can say that my home heats and cools much quicker than it used to, and my hot water is continuous without interruption. I am very happy with everything.
Description of Work: They replaced our hot water heater, A/C unit, and furnace. The full monty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
Response from McCarthy Services
Mr. (member name removed), Thank you for taking time to share your feedback on our company. We are pleased to hear about your experience with our company. Should you need further assistance, please don't hesitate to call. Thanks for choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
William A.
05/2015
1.0
plumbing
+ -1 more
.Showed up late for first appointment, I left for work after the window time had passed. Showed up late for the next appointment. We asked him to look at two faucets that were loose. He looked at one and offered to install a new one for $300 if we provided the faucet. (I bought a new one and installed it in 2 hours, and I am an amateur). The second one he was able to tighten, using no parts. We had a coupon for a $150 credit. He was at the house for 45 minutes and after taking our coupon credit, demanded an additional $99. Never, never, never again.
Description of Work: Tightened one faucet.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$299
Response from McCarthy Services
(removed member name), Thank you for sharing your experience. McCarthy Service strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, McCarthy Services Customer Relations 866-803-0879
Elizabeth W.
05/2015
5.0
plumbing
+ -1 more
He checked the thermostat, flue pipe, circulator pipe, pilot, burners, and radiators, boiler system. Deemed them to all be operating ok. This was borne out by the following winter, when everything operated satisfactorily.
Description of Work: He provided a thorough checkup of the heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from McCarthy Services
(removed member name), Thank you very much for taking the time to share your feedback on our company. Should you need further service, please don't hesitate to call. We appreciate you choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
John C.
04/2015
5.0
drain cleaning, plumbing
+ 0 more
Went well. Very efficient and neat. Used coupon so $150 off for that plus received 10% senior discount. I hope this was a good price as I have no experience with plumbing.
Description of Work: Snaked drain line and replaced broken trap assembly.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Response from McCarthy Services
[Member Name], Thank you very much for taking the time to share your feedback on our company. Should you need further assistance, please don't hesitate to call. We appreciate you choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Mark W.
04/2015
1.0
heating & air conditioning/hvac
+ -1 more
They were terrible. They tried to sell me a $4000 system, and I called another vendor, and they said there were no cracks in the furnace, and they didn't know what the other guy was looking at, so they were terrible. I used Consumer Check book to get these other guys, and they were very professional, and they asked what the guy was talking about. So, I really hate them, he was trying to sell me a $4000 furnace. They were all pleasant, but in essense they were trying to sell me almost right away a $4000 system. I paid $89 to another vendor to come and do another inspection. Either McCarthy's is a scoundrel and trying to bait and switch people to buy furnaces, or they are incompetent, and they don't know what they are talking about. They were here right away trying to sell me a new system.
Description of Work: I wanted to get the furnace checked out before winter.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$39
Roy S.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were on time and professional. We really liked them.
Description of Work: We purchased a Big Deal for McCarthy Services for $39 for seasonal furnace or air conditioner tune-up. It ended up being far more than the $39 Big Deal because we replaced two furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McCarthy Services
[member's name removed] Thank you very much for taking the time to share your feedback on our company. Should you have any questions about your new equipment, or need further service, please don't hesitate to call. We appreciate you choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Anabela F.
04/2015
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
I can see how some businesses make money, if they are not generating revenue they will find a way. I will never recommend this. I am truly an easy person to please. But this was obvious of both not working properly after they left.
Description of Work: Home Depot had them offer their special price to check Furnace and AC. They came and left it without working when we tried to turn it on at night before going to bed. My husband called and they told us they would charge us again if they came, my husband was very upset and the manager ended up coming to somehow fix it. The first techn. moved things around and left it without working. The manager fixed it. Then this week we tried the AC, and the compressor was not working, so we called another company that works for our church and they found a wire that was pulled out. We will never call them again.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$59.95
Response from McCarthy Services
[member name removed], Thank you for taking time to share your experience. McCarthy Services strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, McCarthy Services Customer Relations 866-803-0879
David M.
04/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I contacted ARS/Roto Rooter, where I have an HVAC contract. They hooked me up with their partner, McCarthy Services. The plumber was scheduled to arrive between 3 and 7 pm. The dispatcher called, as promised, to let us know the plumber was on his way around 6:15. The plumber called about 30 minutes later to say he was stuck in traffic. Upon arrival, he immediately waived the dispatch fee and discounted the price of the work. After assessing what needed to be done, he discovered that he didn't have the necessary parts in his truck, so he left to go pick them up. Upon his return, he further discounted the work to make up for the inconvenience the delays. The leak was promptly fixed and he identified other trouble areas we should consider addressing.
Description of Work: McCarthy Services repaired a leak in my basement by replacing a value and part of the pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225
Response from McCarthy Services
(member name), Thank you for taking the time to share your feedback on our company. McCarthy Services strives to provide exceptional service to each of our customers. We are pleased to hear about your experience with our technician. Should you need further assistance, please don't hesitate to call. McCarthy Services Customer Relations 866-803-0879
Jeff M.
04/2015
2.0
plumbing
+ -1 more
I was scheduled between 8 am and 12 pm he didn't call me until after 3 pm at which time I was no longer available. I have requested a refund from Angie's List.
Description of Work: I purchased a Big Deal for $49 for a Plumbing Service Call and $100 Repair Credit
Rating Category
Rating out of 5
responsiveness
2.0
Response from McCarthy Services
[member name removed] Thank you for taking time to share your experience. McCarthy Services strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, McCarthy Services Customer Relations 866-803-0879
Alfred F.
04/2015
1.0
heating & air conditioning/hvac
+ -1 more
They scammed me. The guy came out and checked my AC unit and wrote me $600 cost of work that I needed.
Description of Work: They inspected my AC unit.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$39
Dennis W.
04/2015
4.0
plumbing
+ -1 more
It was ok. I thought it wound up being kind of expensive, but I guess that's how plumbers are nowadays. He came out within 2 days. He did a good job.
Description of Work: We had an earthquake a few years ago and it snapped the connection between the outlet and the flow.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from McCarthy Services
Thank you very much for taking the time to share your feedback on our company. We are committed to being a 100% Customer Satisfaction company, and encourage you to reach out to us regarding any concerns you have with the services provided. Should you need further assistance, please don't hesitate to call! McCarthy Services Customer Relations 866-803-0879
Vasily A.
04/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Technician arrived on time. Inspected both units, the deal apparently included *inspection only* anything that technician discovered with my units (cleaning of an igniter, burner, ) was offered for a fee, the deal did not include any service besides inspection. But I guess you get what you pay for. so no complains.
Description of Work: Bought a deal for heating system prep for winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from McCarthy Services
[member name removed], Thank you very much for taking the time to share your feedback on our company. McCarthy Services strives to provide exceptional service to each of our customers. Should you need further assistance, please don't hesitate to call. Thanks for choosing McCarthy Services! McCarthy Services Customer Relations 866-803-0879
Diane T.
04/2015
5.0
plumbing
+ -1 more
The provider called me to set up an appointment within an hour of me purchasing your deal. However, when the provider learned I live in Condo, they told me the ANgies list deal is NOT VALID for CONDOS. THey said Angies will refund my money. I'm so disappointed. They are an A listed plumber. Will Angies be as prompt refunding my $99?
Description of Work: The provider called me to set up an appointment within an hour of me purchasing your deal. However, when the provider learned I live in Condo, they told me the ANgies list deal is NOT VALID for CONDOS. THey said Angies will refund my money. I'm so disappointed. They are an A listed plumber.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from McCarthy Services
Ms.[Customer Name], Thank you for taking time to share your experience with our company. ARS/ Rescue Rooter strives to provide exceptional service in a timely manner to each of our customers. We apologize for any inconvenience you experienced, and would like to share with you the quickest way to receive your refund for the Angie's List Big Deal. Please call 888-888-LIST at your earliest convenience to have the refund processed. We hope to have the opportunity to service your home's needs in the future. Thanks, again! ARS/Rescue Rooter Customer Relations 866-803-0879
Peter M.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
The service went okay. I had them work on the furnace. The furnace did not seem to run as efficiently after the service as it had in the past. One technician came out and completed the work in about 20 minutes. I had no problem scheduling the deal.
Description of Work: I purchased a deal for a seasonal furnace or air-conditioner tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from McCarthy Services
[Member name removed], thank you for taking time to share your great feedback. McCarthy Services is committed to providing exceptional service to each of our customers. We are pleased to hear about your experience with our company. Should you need further assistance, please don't hesitate to call. Thanks for selecting McCarthy Services!
Debra F.
03/2015
5.0
plumbing
+ -1 more
We had a leak in our kitchen from our upstairs bathroom. Our home warranty sent out a plumber - twice but they did not fix the problem. McCarthy services came out and it was fixed in no time and and it has been dry as a bone, They were prompt professional and I would use them again.
Description of Work: Fixed leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from McCarthy Services
[Member's name removed], thank you for taking time to share your great feedback. McCarthy Services is committed to providing exceptional service to each of our customers. We are pleased to hear about your experience with our company. Should you need further assistance, please don't hesitate to call. Thanks for selecting McCarthy Services!
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening
FAQ
McCarthy Services is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
McCarthy Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa