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McCarthy Services

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 866-853-6081. McCarthy Services is a full service heating, cooling and plumbing company located in Alexandria, Virginia. We have been providing top quality services to residents in the Northern Virginia and Washington DC Metro area for over 20 years. Accredited by the Better Business Bureau, McCarthy Service has grown to become an industry leading provider of plumbing, heating and air conditioning repair and replacement services. With convenient scheduling, emergency service, and expert technicians, we strive to provide the best service we can. From the moment you contact us, you’ll notice the difference. Our areas of specialty include: Heating System Repairs and Replacements Cooling System Repairs and Replacements HVAC Preventive Maintenance Plans Drain Line and Sewer Line Repair and Installation Home Plumbing Repair & Fixture Replacements Water Heater Repair and Replacements Much, much more! Our great service offerings and fantastic team can’t be the best there is without the best products on the market. That’s why we choose replacement parts and fixtures only from top quality manufacturers. We are also members of the Air Conditioning Contractors of America (ACCA). All of these things come together to make McCarthy YOUR choice for heating, cooling and plumbing repair in Northern Virginia and the Washington DC Metro area. License # 2705 142947A

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

HVAC systems/air conditioning/furnaces repairs, preventative maintenance, emergency services & new/replacement installation. Plumbing services including: emergency service; hot water heater installation & repair; drain & pipe cleaning; clog removal; garbage disposal installation and repair; faucet/sink, showers/tub & toilet installation & leak repair. Extras for your home including: duct cleaning; whole home humidifiers, dehumidifies & air purifiers; home service and maintenance plans.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.31,076 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
16%
3
8%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1001-1025 of 1076 reviews

Mary P.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outside hose bib. Came right on time I am very pleased with this deal!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sam S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Perfectly helpful in every way

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard F.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Had the outside faucet for the garden hose replaced. The repair went smoothly and the service tech was both friendly and knowledgable. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carolyn R.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The representative was honest and told me the drain didn't need cleaning. I was reimbursed. I appreciate the honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Steve and Sarah M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: HVAC servicing and provided a much needed referral for a service. Good experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kimberley P.
06/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Snake my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$345

Response from McCarthy Services
[member name removed], McCarthy Services is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Robert G.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: plumbing updates and inspection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Dywane H.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outside faucet, with no additional charges. Made several very good suggestions and no attempt to upsell. I would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Steve N.
06/2014
5.0
handyman service, plumbing
  + 0 more
unknown
Description of Work: They installed a new outdoor water spigot . Went very well. Tim was a pure professional and do the job quick and complete

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$99

Mark C.
06/2014
3.0
plumbing
  + -1 more
Fine
Description of Work: Bought the Angie list deal to install a shower head. Shower head did not work so at least I got honest feedback... Want to get a toilet fixed... Only needed minor repairs but pricing was crazy on toilets. Ended up pay 40 for service call and got nothing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$40

Response from McCarthy Services
(Member name removed), thank you for sharing your concerns. McCarthy Services strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Tom P.
06/2014
4.0
plumbing
  + -1 more
Price was too high.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from McCarthy Services
Mr. [removed member name], thank you for sharing your concerns. McCarthy Services strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Willam C.
06/2014
4.0
plumbing
  + -1 more
Okay.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

SHEILA D.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a toilet mechanism so it stopped running. He did the job but this really was no deal. It Said $49. Plus $100 credit. Do I did not expect it to cost over $200 just for this . It was a gimmick. The job was done but for what it was it cost way too much.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$272

Nadine R.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: it was an Angie's list deal, so I don't remember the price or the date but it was several months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Don Q W.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: He checked the toilets and gave me estimate of new toilet seats.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$69

Michael B.
05/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: First it took a while to get an answer from the email I sent; claimed it was they were new to Angie's list process. They did accommodate the date that I needed (initially on a Saturday), but due to work reschedule, I was available earlier and they made the adjustment to my appointment. I called three times the day of the appointment to ensure that I was still on and the representative indicated that they would come between 1 and 5pm; after my third call, I found a voice message that they were confirming someone was home - really, after I called three times to let them know I was. Normally, when a window of time is given, you would expect that the service would be done within an hour or two off the start time or before the end time -- the serviceman literally showed up at 4:54pm. If I was the last appointment of the day, the reps I spoke to when I called three times that day could have at least indicated that. When the serviceman arrived, he indicated there would be a call fee of about $35. I explained that the deal I bought made no mention of that and that when I called to schedule it, I let them know I had an Angie's list deal --an no one told me about a call fee. I had asked what the estimated cost of the work was for looking at two low pressure sink faucets and on fixture that may be leaking; the rep on the phone said that I would have to wait for the serviceman to get the price quote. I was dumbfounded when the cost was estimated at almost $300 depending on the problem. Needless to say after going through the service, I found that the kitchen faucet may have been clogged with particles from an old water heater; build up on the sinks (which he cleared) and the cost of the leaky fixture was more than I was willing to pay for ($250+ for the one item). For the $100 worth of service that I received; I could have googled the problem on line and probably done it myself. I understand plumbing is expensive, but the pricing sheet I saw for estimates was ridiculous. The serviceman was polite, but new to the company and don't know that he would have been given the 'best service rep' label in my opinion. I wouldn't purchase this service again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$100

Scott F.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ifeoluwa I.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought the big deal on Angie's list to use towards getting a garbage disposal replaced. The service guy arrived to inform me that the flat price for the job was $295, and my deal was only worth $149, although it was advertised to be worth $200. Moreover a job that will take less than one hour?! I did the job myself, in under an hour.

Rating CategoryRating out of 5
value
1.0
responsiveness
3.0


eric S.
05/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: We needed a fix for the protruding 2nd floor drain pipe to install a new toilet. The first plumber quoted $768 and cut the pipe a small amount above the floor. He installed the flange and the bowl. It wobbled terribly. He tried to shim it with cardboard and pennies. Then he said he needed to go and would be back the next day. He took $300 partial payment. He didn't come back. We called McCarthy to express our unhappiness. The second plumber fixed everything. He Charged $150 install our toilet. Then McCarthy charged the $764 for the original quote. We still need to Talk to them.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$900

sung w C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well.
Description of Work: They serviced my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Karen C.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Diagnosed and repaired all 4 toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rita G.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: McCarthy Services did a toilet tune up and plumbing inspection, and repaired one toilet that was not working properly. The technician was very helpful and professional. I would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick R.
05/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Replaced one outdoor faucet and one indoor valve that was leaking. Work was done professionally but cost per faucet jobs was far greater than expected - for about one hour's work and cost of materials. Expected to pay something closer to half this amount. Could have done the job myself for one forth the amount but would have taken longer. So the Angie's list deal was not a deal at all. |

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$650

Vibhuti T.
05/2014
4.0
plumbing
  + -1 more
It was performed well
Description of Work: Clear the choking in bathroom tub

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Contact information

8198 Terminal Rd Ste 100, Lorton, VA 22079

http://www.mccarthyhomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705 142947A (GFC, HVAC, PLB), MD 104851, 8517, WSSC PFG-01088
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
12/31/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening

FAQ

McCarthy Services is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

McCarthy Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, McCarthy Services offers free project estimates.
No, McCarthy Services does not offer eco-friendly accreditations.
Yes, McCarthy Services offers a 5% senior discount.
Yes, McCarthy Services offers emergency services.
Yes, McCarthy Services offers warranties.
McCarthy Services offers the following services: HVAC systems/air conditioning/furnaces repairs, preventative maintenance, emergency services & new/replacement installation. Plumbing services including: emergency service; hot water heater installation & repair; drain & pipe cleaning; clog removal; garbage disposal installation and repair; faucet/sink, showers/tub & toilet installation & leak repair. Extras for your home including: duct cleaning; whole home humidifiers, dehumidifies & air purifiers; home service and maintenance plans.

Contact information

8198 Terminal Rd Ste 100, Lorton, VA 22079

http://www.mccarthyhomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day