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PLUMB CRAZY INC

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumb Crazy, Inc., is a fully licensed, family owned and operated plumbing contractor servicing Loudoun County, Virginia.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, Electric & Gas Water Heaters, Sump Pumps, Garbage Disposals, Video Camera Inspections, Pipe Locations, Water & Sewer Line Repair and Replacements, Toilets, Faucets, Sinks, Showers, Leaking Pipes, Broken Pipes, Valves and much more.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-242 of 242 reviews

Robert G.
04/2016
5.0
plumbing
  + -1 more
Plumb Crazy has been my plumber for almost 14 years. Scott and Daniel are consistently professional, efficient and fairly priced. I wouldn't use any other plumber.
Description of Work: Repaired leak in hose bib turn off knob. Replaced 2 flappers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Anthony C.
04/2016
5.0
plumbing
  + -1 more
Quick and easy, very professional, and told me how I could fix the problem myself if it should recur. Gave a one-year warranty on the work performed.
Description of Work: Leaking pipe in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Beth S.
03/2016
5.0
plumbing
  + -1 more
These guys are wonderful! Daniel came out to look at the problem and immediately discovered my overflow valve in bathtub was loose and not being used properly. He fixed the problem quickly and didn't charge me for the service since it was basically the turn of a screw to solve the problem. I am so impressed with how friendly both men were, Daniel's quick assessment and their fairness in pricing considering how little needed to be done. I will DEFINITELY call them again and so glad I've found a good plumber in the area!!!
Description of Work: Called Scott to have estimate on leak from tub into diningroom ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew B.
03/2016
5.0
plumbing
  + -1 more
Called and kept us apprised of when they expected to arrive. Gave me a few options for the repair. Once complete, he explained what he did and things to watch out for and future considerations. So far the toilet is working perfectly. Very professional and courteous.
Description of Work: Rebuilt toilet except fill valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Eva L.
03/2016
5.0
plumbing
  + -1 more
It was repaired and he wrote down instructions this time and I had omitted a step. I'm not accustomed to that kind of service and kindness. This pipe has been a problem often but thanks to wonderful service and patience, I think it is finally resolved.
Description of Work: Plumb Crazy repaired a broken pipe for me on May 20, 2015. It was in my garage along the wall and led to the outside faucet. Daniel tried to tell me last year how to prepare the area for winter, and I thought I had. When I turned it on, a pipe separated at the joint. I thought it was faulty and called to discuss the problem. The work in May had been extensive so I felt I was in the clear. Scott sent Daniel within hours to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
02/2016
5.0
plumbing
  + -1 more
These guys are awesome. Honest, fairly priced, responsive and they always do great work. In the Leesburg area, this is the only plumber I would trust to do it right and at a reasonable price.
Description of Work: Last visit was to re-plumb a bathroom vanity for us, although he has done a number of plumbing jobs for us in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jill P.
01/2016
5.0
plumbing, water heater repair
  + 0 more
Found break in pipe quickly and fixed it. Discovered there was a second leak and fixed that too. Hot water header element was bad. Gave me part number and I went and bought it which saved me $$$$$. Got heater working and all is good! Gave me an honest assessment of the issues found and helped keep costs to a minimum. Would use that again in a heartbeat. Both crew members were very good and courteous. Only issue is one of them kept taking personal calls from / about a girlfriend that I had to listen to. Not really that interested in his personal problems / life.
Description of Work: Fixed broken water pipe and broken hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lawrence S.
01/2016
5.0
plumbing
  + -1 more
These guys went above and beyond the call of duty. Not only did they fix my suspected Sump Pump issue, they also educated me on the root of the issue which was my frozen pipe leading to and from the sump pump. They also informed me how to address anything having to do with the sump pump in the future. Needless to say I did not have replace the unit, which was quite a relief! Their communication was above par on all levels, and I would highly recommend them to anyone who has a plumbing issue.
Description of Work: Help free my sump pump line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BONNIE Z.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
They showed up in the window they said they would and the technician was very courteous and informative. In addition, he left no mess. This company has provided us with other services in the past as well. I would definitely recommend them!!
Description of Work: Cleaned out a clogged drain that we could not secondary to its location.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

John O.
12/2015
5.0
plumbing
  + -1 more
Everything went great. Arrived in the time window I was quoted. They went and looked at the issues and quoted me a price and made sure I was fine with it before they started. Said if they see any other issues they would let me know, quote me a price and make sure I was okay with it before starting on it (they did not find any other issues). They did have a little problem while doing the work. Evidently the set screw for the tub spout had spun around and was unreachable. They had to saw off the end of the spout so they could reach the set screw and replace the spout. Doing this extra work did not increase the already quoted price. They were professional, quick and tidy. They even reminded me they had a coupon on Angie's List that I could use if I printed it out. I will definitely use them again. Thanks.
Description of Work: Replaced and fixed the shower spout and diverter. Also fixed the cold water faucet on the sink in the guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Elizabeth R.
12/2015
5.0
plumbing, water heater repair
  + 0 more
Very fast and efficient and they called 15 minutes prior to arrival. They also gave us an estimate on our water heater which we knew needed to be replaced. They also explained what they needed to do and what they did afterwards which was very helpful and informative.
Description of Work: Replaced water pressure valve and shut off knob.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Chris C.
12/2015
5.0
plumbing
  + -1 more
They were great. They responded very quickly. The guys were right on time and they gave me multiple options for the repair. The work was done rapidly and expertly. The new values are a big improvement over what we had before.
Description of Work: Replaced the two values which are used to shutoff and bleed the hose bibs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert M.
11/2015
5.0
plumbing, wells
  + 0 more
They were awesome - coming out in the middle of a major storm when my basement was flooding due to a burned out sump pump and working until 2 AM to replace the pump and make sure the water was going down before departing. I later had them come to the house for a few minor repairs to leaky faucets, and they replaced what needed to be replaced, but adjusted other faucets at no charge, saving me unnecessary repairs. I would hire them again.
Description of Work: replace sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Danny S.
10/2015
5.0
plumbing
  + -1 more
Very well. I called provider yesterday and was able to get appointment next day for a toilet install. Provider called yesterday and provided 3 hour window for install (11A-2P). Daniel called 30min out confirming that he would arrive by 11AM, and was here at 10:50AM. He was very professional and courteous. They took out the old toilet, installed new one and tested it. I asked if they could use the custom handle from previous toilet.. Daniel removed it and tested it out on the new unit but wasn't able to get it installed without potentially impacting functioning of new unit (given the old handles dimensions). He explained why it couldn't be used and left it here in case we wanted to use it elsewhere. Although the install price of the service is higher than other providers I found (they did accept $25 coupon from AngiesList which brought it down to $304), I've had Plumb Crazy do several jobs and opted to use them. Daniel was excellent and I couldn't have asked for a better technician to do the job.
Description of Work: Plumb Crazy installed customer supplied toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Abigail G.
09/2015
5.0
plumbing
  + -1 more
Scott arrived right on time and immediately went to work to diagnose the issue with the leaking toilet. He immediately saw that the toilet flange was not properly installed, which led to the toilet leaking and the flange breaking. He went over my options for repair and/or replacement of the flange since the concrete and tile was uneven and was preventing the flange from sitting flat on the floor. He and Danny, his lead plumber, removed some tile and got the flange flat and stable, saving me a ton of money. The toilet was replaced and caulked and looks great. Great job, great teamwork and super professional. I will definitely be using them again in the future.
Description of Work: Replaced broken and incorrectly installed toilet flange, leveled out mounting area and re-installed toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Valerie F.
09/2015
3.0
plumbing
  + -1 more
Background: Back on 12/17/14 we had had 2 shut off values replaced under the kitchen sink for $289.00. We were impressed by their work and thought the price was reasonable in relation to the amount of work that was done. So we hung on to the magnet and decided to use them again. Now.....fast forward to 7/3/15....When the provider arrived, we were told that the price was $229 per toilet to replace the insides of the toilet. We felt we were caught between a rock and a hard place, so we ok'd the price and proceeded with the work. The provider arrived on time and did a good job. I was, however, totally flabbergasted with the $458.00 bill for less than 30 min of work, total. I questioned him in amazement and disbelief about the cost....twice. He said that he charged about $229 per toilet. The parts are less than $20 for each toilet!!! Really???!!! All that good will that they built up with our 12/17/14 trip... was dashed on the rocks! Last time I will be using them!
Description of Work: The provider replaced the insides of 2 toilets.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$458

Carla B.
08/2015
2.0
plumbing
  + -1 more
Making the appt was easy and the person was personable. I called them about a leaky showerhead - they determined that the valve was the issue and ~$300 later I called back to say that now (since they performed the work the day before) the showerhead leaks when it is turned on (which wasnt an issue before). They said they could come back but it would be an additional charge - seriously??! I would expect the work to have been done correctly the first time, surely not to be charged for them to return when it wasn't.
Description of Work: Attempted to fix leaky showerhead

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
08/2015
1.0
plumbing
  + -1 more
This was a terrible experience. This plumbing company obviously stages their visits to maximize on profit and prey on unsuspecting home owners. Plumb Crazy is definitely crazy.
Description of Work: Plumber shows up and asks for $259 for a "leak search". Cuts two holes in the walls and then says that a part must be ordered. He leaves and does not communicate about the status of our bathtub unless we call to see when he plans to return. About 7 days or so later plumber returns and asks for $275 to put the part on. he says this "may or may not" fix the issue and obviously would be asking for more money to fix a simple leak. We asked him to leave and we can't believe that we fell for such a crook via this service. If you use this company make them write up an estimate including timeline but honestly I would NEVER use this company again. Our tub still leaks and we have two holes cut in our walls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$259

Alan B.
07/2015
5.0
plumbing, sewer cleaning
  + 0 more
Solved the issue and cleared the clog (child had flushed a hand towel and it made it 30 feet down the line.
Description of Work: Weekend night service of backed up sewer line. He showed up within 20 minutes at 1:30am and solved the issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Pat E.
07/2015
5.0
plumbing
  + -1 more
Daniel did a fantastic job and all in one day!! He was very polite and easy to talk to. He explained everything he was doing. He seemed very proud with what he had accomplished - such pride is rare these days. The response from Plumb Crazy to my request on Angie's list was within 4 hours. Excellent response considering I discovered the leak at 4am and I received a call from Daniel by 8:30 am. In addition to the leak in the garbage disposal, Daniel also refurbished two toilets and installed a new faucet in the bathroom and kitchen. Considering all that was accomplished in one day, I was very happy with the cost. Plumb Crazy Inc and Daniel are my new plumber friends! In addition to all the great reviews that were on Angie's List, I chose this provider because I loved the name of the company. Thanks, Scott and Daniel!!
Description of Work: Installed new faucet in bathroom and kitchen. Owner provided faucets. Completely updated two toilets. Replaced leaking garbage disposal with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Elizabeth R.
06/2015
5.0
plumbing
  + -1 more
Great! Timely and reasonable price wise. Very fast repair and nice technician.
Description of Work: Rebuild toilet to repair leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

Mary W.
05/2015
5.0
plumbing
  + -1 more
These fellows are the absolute best in plumbing! Their response time is terrific, their prices truly reasonable. Their biggest asset is their depth of knowledge and their willingness to share what they know with the customer. All work being done is explained in detail. On more than one occasion they have explained to my husband how he could make a repair himself with a simple inexpensive part from the hardware store. They are exceptionally honest about what work needs to be done and the costs involved. There is no hard sell at any time! We would never call anyone but the fellows at Plumb Crazy and will have them out again as soon as my husband completes the tiling of our Master Bath to install all our new plumbing fixtures. It is a terrible pun BUT you would be plumb crazy to call anyone else!!! (Sorry, guys -- I had to say it!)
Description of Work: Repaired leaking faucet connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Tammy T.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
This is an awesome company and I will definitely hire them in the future. Great product, timely response, knowledgeable, and a fair price. They responded and fixed the problem within 24-hours. A real keeper!
Description of Work: Replaced a broken garbage disposal and drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Brian V.
04/2015
5.0
plumbing
  + -1 more
Excellent, technician (Daniel) was very polite, professional and well composed. Took care of the problem in no time at all.
Description of Work: Replaced Hosebib shut off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mike T.
04/2015
5.0
drain pipe, plumbing
  + 0 more
I had a garbage disposer that I had tried to replace myself. It was a Badger 1 that was installed with the house (about 7 years old). I replaced it with a Waste King 3200. Problem I had was the the discharge pipe for the new disposer didn't fit with the plumbing the old one used. The plumbing under my sink was all PVC and I did not have the knowledge to do the work myself. I contacted Plumb Crazy based on all the positive reviews and couldn't be happier. I made an appointment for Friday between 11:30 and 2:00 and they showed up at noon. They (Dan and Reese) forgive me if I have the names wrong showed up at 12:00. They were very friendly and professional. They inquired as to what the problem was and I explained what I had done and what I wanted them to do, They assessed the situation and gave me an estimate right then. I agreed to the work being proposed, and 45 minutes later I had completely new plumbing under my sink along with a working dishwasher and garbage disposer. This was certainly a good experience for me. They did not try to up-sell me on anything, gave me an estimate, did the work and had everything working perfectly. I would highly recommend this company.
Description of Work: Replaced drain and plumbing under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

807 Marshal Drive, Leesburg, VA 20176

http://www.plumb-crazy.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Appliance Repair - Small,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

PLUMB CRAZY INC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

PLUMB CRAZY INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PLUMB CRAZY INC does not offer free project estimates.
No, PLUMB CRAZY INC does not offer eco-friendly accreditations.
No, PLUMB CRAZY INC does not offer a senior discount.
Yes, PLUMB CRAZY INC offers emergency services.
No, PLUMB CRAZY INC does not offer warranties.
PLUMB CRAZY INC offers the following services: PLUMBING, Electric & Gas Water Heaters, Sump Pumps, Garbage Disposals, Video Camera Inspections, Pipe Locations, Water & Sewer Line Repair and Replacements, Toilets, Faucets, Sinks, Showers, Leaking Pipes, Broken Pipes, Valves and much more.

Contact information

807 Marshal Drive, Leesburg, VA 20176

http://www.plumb-crazy.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM