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PLUMB CRAZY INC

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumb Crazy, Inc., is a fully licensed, family owned and operated plumbing contractor servicing Loudoun County, Virginia.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, Electric & Gas Water Heaters, Sump Pumps, Garbage Disposals, Video Camera Inspections, Pipe Locations, Water & Sewer Line Repair and Replacements, Toilets, Faucets, Sinks, Showers, Leaking Pipes, Broken Pipes, Valves and much more.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 242 reviews

Richard D.
12/2020
5.0
plumbing, wells
  + 0 more
This was not the 1st time we've used Plumb Crazy and definitely won't be the last. We contacted them (this time) about an issue we were having with a basement toilet. Plumb Crazy arrived on-time and we were pleased to see familiar faces - Daniel & Tony!! They quickly diagnosed the issue and narrowed it down to a clogged grinder pump. They took care of business and had the pump working in under 30 minutes. I also asked them to rebuild one of the toilets that hadn't been serviced in over 10 years. These guys were efficient and diligent about the quality of their work. Can't recommend Daniel, Tony & Plumb Crazy enough. These guys transform bad situations into great experiences!!
Description of Work: Grinder pump malfunction & Toilet Rebuild

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Katarina H.
04/2020
5.0
plumbing
  + -1 more
W e are beyond happy with the service provided with Plumb Crazy. They are knowledgeable and highly qualified. I would highly recommend them.
Description of Work: Water pressure and water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Patrick M.
11/2018
1.0
plumbing
  + -1 more
Daniel came in and quoted $529 to fix leaking water pressure valve. With a part that costs no more than $49, I assumed this would be a labor extensive job. Took 45 minutes, that is an estimated labor rate of $640 AN HOUR. This company quoted worst case scenario and then when it takes much less time pockets the difference. Even a car dealership when an engine light comes on doesnt charge you worst case (a new engine) and will only charge you labor for the work that is performed. Beware......
Description of Work: Actual Labor Rate estimated at $640 AN HOUR

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$529

Shannon H.
06/2018
5.0
plumbing
  + -1 more
When we have a plumbing issue we call Plumb Crazy. Daniel has been excellent to work with.
Description of Work: Faucet replacement, leaky shower handle, leak from sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Lydon B.
02/2018
5.0
plumbing
  + -1 more
Plumb Crazy has done a few different jobs at my house and each time, the experience has been positive. Our most recent experience was because after installing a new washer, the hot water shut off valve (multi-turn) was dripping about every ten seconds. After speaking with Scott on the phone, he had me tighten the packing nut to see if the leaking would stop. Sure enough, the drip has stopped. Kudos to Scott for being willing to offer a solution over the phone before coming to the house. Another positive experience and I'd highly recommend these guys to anyone in the area.
Description of Work: shut off valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
Great! Very professional, friendly, and knowledgeable. Will definitely use again!
Description of Work: New toilet valve and kitchen sink snake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cameron H.
12/2017
5.0
plumbing, small appliance repair, drain cleaning
  + 1 more
Very good service; the company was prompt at calling me back when I put in an appointment request online and service was scheduled within two days. The appointment was right on time in the provided window. Daniel reviewed the scope of work and provided pricing up front before doing anything. The work was completed quickly and a warranty on the repairs was provided, as well as suggestions for some other things to address down the road. Would definitely hire again.
Description of Work: Repairing a toilet and dealing with a leaky garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Karen W.
11/2017
5.0
plumbing
  + -1 more
I was surprised when they were able to work us in and come quickly. I felt the disposer was the problem, but they said the disposer would last for several years more. Then they turned it on and it was so LOUD, they understood why I wanted a different one. They also thought that the drainpipes were so small, they could not efficiently carry the waste out. I was very pleased with the work, professionalism, promptness, and that they didn't try to oversell.
Description of Work: Plugged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason M.
10/2017
2.0
plumbing
  + -1 more
This company charges a $59 service fee to come out. Secondly they gave broad price estimates. Could not even quote a toilet install. I do not recommend this company as the homeowner has no confidence in what they would be paying.
Description of Work: Requested quotes on work.

Rating CategoryRating out of 5
value
2.0
responsiveness
2.0


James S.
10/2017
5.0
plumbing
  + -1 more
Very knowledgeable plumber laid out all the options and quickly carried out the repairs.
Description of Work: Identified source of leak in upstairs bathroom that had leaked to the ceiling below - repaired that plus leaky faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Gerald L.
10/2017
5.0
plumbing
  + -1 more
Excellent service from Daniel of Plumb Crazy. Daniel showed up on time and went to work immediately, explaining to me what he was doing along the way. He was very professional and cleaned up after everything was done. We highly recommend this company.
Description of Work: Toilet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher E.
09/2017
5.0
plumbing, water heater repair
  + 0 more
Very well. They showed up at the start of their window and were done inside 2 hours. They hauled away the older unit and added a drain pan and water alarm. A bit costly compared to work I've had done in the past, but they were professional and timely.
Description of Work: Replaced a leaking electric hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Matt T.
09/2017
5.0
plumbing
  + -1 more
Excellent, efficient service on two leaky toilets. Daniel was extremely professional and helpful. Will definitely use Plumb Crazy for future plumbing needs.
Description of Work: Service on two leaky toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alan B.
09/2017
5.0
plumbing
  + -1 more
They were able to find only partial parts for the old shower. Replaced with a new system and I love it.
Description of Work: One of the showers totally stopped functioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$699

Kathie F.
08/2017
5.0
plumbing
  + -1 more
Of all the service companies I have worked with, Plumb Crazy is my favorite. Scott Smith is very good at communicating, tries to save me money, and I trust him implicitly. He and Daniel approach plumbing problems like detectives, and they will work until they find the best solution that's within my budget. This company is gold to me; as a single woman homeowner I have had some very bad experiences with service companies over the years, but Plumb Crazy has been A+++ from the first visit. Prompt response by phone and text. The best.
Description of Work: I have had Plumb Crazy come to my house for repairs a number of times over the past few years. The last time was for a new toilet and replacement of a sink valve. The time before that was the installation of a new laundry room utility sink pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Karla S.
07/2017
5.0
plumbing
  + -1 more
Plumb Crazy was able to send the technician we asked for--Daniel--just two days after we contacted them to line up the job. Daniel is a knowledgeable, helpful, and friendly young man. He reviewed the work we wanted and explained all the steps. Unlike other plumbing companies we have used, Daniel never tried to upsell or recommend unnecessary work. He finished in a timely manner and showed me the completed work. We have used Plumb Crazy in past as well, and we will be sure to call them again. We highly recommend this company.
Description of Work: Rebuild of three toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

Aaron B.
06/2017
5.0
plumbing
  + -1 more
They squeezed me in qucikly, and kept me informed through the whole process. Work was completed promptly, and everything was cleaned up.
Description of Work: Repair a leaky pipe in the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Marc L.
06/2017
5.0
plumbing
  + -1 more
They were very helpful and courteous on the phone. We had never used them before and they had someone out to us in less than two hours. Technician was very professional and did a great job.
Description of Work: We had a cracked pipe that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janette M.
05/2017
5.0
plumbing
  + -1 more
Excellent - service technician was great in explaining the work that was needed and did not pressure to do more than what was needed to fix the leak.
Description of Work: Plumbing repair - shower and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon H.
04/2017
5.0
plumbing
  + -1 more
Great experience, would definitely hire again
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay D.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Daniel was professional, hardworking, honest, and thorough. Plumb Crazy helped us when we had an emergency with a leaking faucet, and when we have had routine maintenance. I highly recommend them!
Description of Work: Plumb Crazy has replaced our water heater, repaired washing machine box, replaced washing machine valves, and reset a toilet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew S.
03/2017
3.0
plumbing, drain cleaning
  + 0 more
Our sink seems to clog on an annual basis. We decided to bring in a third plumber for his opinion. He too was unable to find a specific reason why the sink continually gets clogged. He recommends a service that larger plumbing companies can perform. Daniel performed a routine snake to unclog the blockage. He was very polite, friendly, and punctual. The main issue we had was the price. Plumb Crazy charged approximately 60% more than our normal plumber. We will not use them again at that price.
Description of Work: unclog sink

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$289

Paul F.
03/2017
5.0
plumbing
  + -1 more
Dan from Plumb Crazy came out the same day I called and within the specified time I was given. He called ahead to let me know he was on his way and when he got here he quickly assessed both jobs, quoted me the final price and got right to work. Being a curious guy I watched over Dan's shoulder trying to pick up some tips, Dan was friendly , knowledgeable and more than willing to give me some pointers. He made quick work of both jobs, and they were completed without issue the very first time. Dan had no problem honoring the coupon I found on Angie's List and I even got a small break in addition due to the nature of both jobs. All in all this was a great experience and I would highly recommend Plumb Crazy and especially Dan. One of the best experiences I have had with a service tech in a long time. Thanks again Dan!
Description of Work: I had a link in the hot water feed line under my kitchen sink, and I also had a toilet that needed to have all of the inner parts replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ken C.
02/2017
5.0
plumbing
  + -1 more
I am a long time customer and extremely pleased that I can call Plumb Crazy in emergency and they were out at my house within 120 minutes.
Description of Work: In the basement of the house we had a elbow joint leaking where it connects to the pipe.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Mary R.
01/2017
5.0
plumbing
  + -1 more
Dan was a very friendly and professional person. He also showed me how to winterize my outside faucets.
Description of Work: He fixed my bathroom shower faucet, so the hot and cold was even. It was done quickly and neatly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Contact information

807 Marshal Drive, Leesburg, VA 20176

http://www.plumb-crazy.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Appliance Repair - Small,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

PLUMB CRAZY INC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

PLUMB CRAZY INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PLUMB CRAZY INC does not offer free project estimates.
No, PLUMB CRAZY INC does not offer eco-friendly accreditations.
No, PLUMB CRAZY INC does not offer a senior discount.
Yes, PLUMB CRAZY INC offers emergency services.
No, PLUMB CRAZY INC does not offer warranties.
PLUMB CRAZY INC offers the following services: PLUMBING, Electric & Gas Water Heaters, Sump Pumps, Garbage Disposals, Video Camera Inspections, Pipe Locations, Water & Sewer Line Repair and Replacements, Toilets, Faucets, Sinks, Showers, Leaking Pipes, Broken Pipes, Valves and much more.

Contact information

807 Marshal Drive, Leesburg, VA 20176

http://www.plumb-crazy.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM