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PLUMB CRAZY INC

Plumbing, Drain Cleaning, Water Heaters,

About us

Plumb Crazy, Inc., is a fully licensed, family owned and operated plumbing contractor servicing Loudoun County, Virginia.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, Electric & Gas Water Heaters, Sump Pumps, Garbage Disposals, Video Camera Inspections, Pipe Locations, Water & Sewer Line Repair and Replacements, Toilets, Faucets, Sinks, Showers, Leaking Pipes, Broken Pipes, Valves and much more.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 226-242 of 242 reviews

Maril B.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Found and fixed bathroom leak, (tricky to find, and trace back to bathroom. And did it with a minimum of mess). Replaced basket drain in kitchen sink. Cleaned up after themselves, too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jennifer S.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Plumb Crazy has been our go-to plumbing service for the last 7-8 years. We strongly recommend them. They are totally reliable and do great work at a fair price. We've had a number of relatively small jobs done (the most recent was replacing the locked up valves under a bathroom sink and installing a new faucet) and one really major job done (excavating and replacing a collapsed sewage line under our kitchen--which led to a total kitchen remodel). They may not be the cheapest, but their pricing is fair, straightforward, and typically per-job rather than hourly (so you know what you're going to pay up front). They were especially helpful in dealing with our insurance with the kitchen repair. They are always willing to help and will help you think about your options. They are a great plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Courtney N.
10/2014
1.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Mary R.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I rated them before. Please refer to that one. I could remember more then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terrance M.
10/2014
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Replaced a dump pump. Previously replaced water heater. We had another issue that we called them for, but could not get them to schedule it in a timely manner.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Jill M.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Very honest and hard-working. Happy with their service. I have used them before and will certainly use them again, as the old toilets in my house continue to break!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MaryGrace H.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I had several plumbing problems, burst commode pipes, leaks, Garbage disposal...etc |Some were emergencies. They always came right out or made time for me, even on the way home from their work...Always helpful, honest & trusty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

pat P.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unfortunately, I don't remember. I think it was just changing the inner workings of the toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane S.
06/2014
1.0
plumbing
  + -1 more
It didn"t.
Description of Work: Nothing, they never even returned my call. If they only do commercial then they should not have residential painted on the side of their vans and they could have at least returned my call to let me know this or why they would not do the work. i did get someone else to come out and do the work.

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0


Response from PLUMB CRAZY INC
Your complaint doesn’t make any sense. You stated we never returned your call, so how can you speculate that we only service commercial properties. We actually do service Residential Plumbing, not commercial.

Robert G.
04/2014
4.0
plumbing
  + -1 more
well
Description of Work: Over the years has done excellent work and have responded quickly for crises

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colgate S.
03/2014
5.0
plumbing, wells
  + 0 more
Service was very good and quick
Description of Work: Replaced a sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl D.
01/2014
2.0
plumbing
  + -1 more
.
Description of Work: They did nothing. They rudely mentioned that they would not service my area. They provided no alternative or help of any kind. What good is this company?

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
punctuality
3.0

$200

Response from PLUMB CRAZY INC
We are based in and service all of Loudoun County to include Ashburn. Due to extreme temperatures and frozen pipes that week. We probably couldn’t get to them as quickly as needed.

Mary R.
12/2013
5.0
plumbing, small appliance repair
  + 0 more
e
Description of Work: They fixed a clogged garbage disposal without installing a new one. I called because my garbage disposal got stuck on Christmas Day, and I couldn't figure out what was caught in it. When I asked if I could buy my own replacement, Scott advised the one to buy just in case the old one needed to be replaced. They came out the next day, earlier than scheduled even, and were able to remove a piece of metal stuck in the disposal. They didn't think I needed to replace it. They also installed the new toilet flap I had bought free of charge. It only cost me $159.00 for the service, and I plan to return the new disposal. This company has done a lot of work for me over the years, and I have been very happy with their work. They are friendly, honest, and competent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

david B.
11/2013
5.0
plumbing, wells
  + 0 more
good guys honest and fast
Description of Work: Checked sump pump found breakers trpped and confirmed pump was still working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

john V K.
02/2012
2.0
plumbing
  + -1 more
very unprofessional
Description of Work: left a mess in bathroom, overpriced.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$300

Laura S.
06/2011
5.0
plumbing
  + -1 more
well
Description of Work: I've used Plumb Crazy before and always been happy with their services. This time, I had a leak in one ceiling that I thought might have been from the tub in the bathroom above. Plumb Crazy arrived on time and investigated. They determined that the leak was actually from a siding/roofing issue. They didn't charge me for their visit, despite having pulled apart things (and put them back together) to make their determination.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

807 Marshal Drive, Leesburg, VA 20176

http://www.plumb-crazy.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Appliance Repair - Small,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

PLUMB CRAZY INC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

PLUMB CRAZY INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PLUMB CRAZY INC does not offer free project estimates.
No, PLUMB CRAZY INC does not offer eco-friendly accreditations.
No, PLUMB CRAZY INC does not offer a senior discount.
Yes, PLUMB CRAZY INC offers emergency services.
No, PLUMB CRAZY INC does not offer warranties.
PLUMB CRAZY INC offers the following services: PLUMBING, Electric & Gas Water Heaters, Sump Pumps, Garbage Disposals, Video Camera Inspections, Pipe Locations, Water & Sewer Line Repair and Replacements, Toilets, Faucets, Sinks, Showers, Leaking Pipes, Broken Pipes, Valves and much more.

Contact information

807 Marshal Drive, Leesburg, VA 20176

http://www.plumb-crazy.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM