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M E Flow Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

M.E. Flow, Inc. has been providing exceptional heating, cooling, and plumbing services to residents of northern Virginia since 1951. We are family-owned and operated, and currently in our third generation. We are a team of professionals who are licensed to ensure compliance with the laws and codes of the state of Virginia. With office locations in Leesburg, Winchester, and Alexandria, there’s always a ME Flow team member nearby to serve you quickly. What’s unique about M.E. Flow is that the entire company adopts the original family tradition of our "customer first" philosophy in order to provide the best service possible. This foundation is what sets us apart from other contractors. We have many long-term customers who continue to choose ME Flow because of our honor and integrity. We get to know our customers on a first-name basis and check in on this community that we love so much. We promise that we will never sell you anything you don't need - serving your best interest is our policy. We will always treat your home like it's our own - with respect. Offering weekend service at weekday rates! Emergency service available 7 days a week! If you are looking to get away from burning oil, we do offer an in home consultation to help you choose a new HVAC system.

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

We offer free estimates for HVAC replacements. HVAC, Plumbing, Furnace, Ductless Mini-Split Systems, Boilers, Heat Pumps, Humidifiers, Air Cleaners, Thermostats, Carbon Monoxide Detection, Water Heaters, Water Treatment, Faucet Fixtures, Sump Pumps, Garbage Disposals, Water Jetting, Drain, Well, Septic, Gas Piping, Toilets.

Services we don't offer

Oil Furnaces

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5285 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 251-275 of 285 reviews

Arthur B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Expert work. Expensive.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M E Flow Inc
Thanks for the nice A! Thanks for going with the flow! Heidi

Arsen P.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M E Flow Inc
Thanks for the A! Have a great summer! Heidi

Herb L.
05/2016
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: very pleased with the contractual relationship that takes care of my plumbing and HVAC checkups and repairs. Punctual, efficient, effective and affordably priced.
Rating CategoryRating out of 5
Yes, I recommend this pro

Curtis N.
05/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they provided a proposal. I got a better deal outside of Angie's list. They were nice and professional.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from M E Flow Inc
Thanks for leaving a positive review. Have a great summer! Heidi

Ethel A.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed a Mitsubishi split unit AC/Heating Unit. The techs were on time, neat and very professional. I've also had them install two bathroom sinks and toilets. Will definitely use them forever!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M E Flow Inc
Thanks for the A review on your Mitsubishi ductless system and your recent plumbing service. Hope you are enjoying your Mitsubishi unit! Thanks for going with "The Flow!" Have a wonderful day! Heidi

Ronald E.
03/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: Installed hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from M E Flow Inc
Thanks for the A on your water heater replacement. Have a great day! Heidi

Scott W.
01/2016
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$470

Response from M E Flow Inc
Thanks for the "A" on your water heater replacement. Have a great day! Heidi

Richard G.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from M E Flow Inc
I’m sorry to see that we did not make the grade on your recent service. I did see that we were at your home for a no cooling call back in May. Feel free to contact me at heidi@meflow.com. Thanks, Heidi

Richard E.
08/2015
5.0
plumbing
  + -1 more
.
Description of Work: They ran a water line from my sink to where a new refrigerator was going to go, a distance of about 15 feet. It required the servicemen to thread copper tubing blind behind a corner lazy susan cabinet which they did with great skill.They were finished in the time they had estimated and at the cost they had estimated. They were also able to arrange for the service call within 24 hours which was amazing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from M E Flow Inc
Thanks for sharing your A review on Angie's List. Heidi

Christopher L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced capacitor. Quick diagnosis. Hard part in truck. Checked system for issues. Suggested some maintenance plan options and preventative maintenance options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from M E Flow Inc
I'm happy to hear you were pleased with your recent service. We appreciate the high marks and your business, and we look forward to serving you again. Ann M.E. Flow Customer Relations

Susan P.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I don't recall the service date. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from M E Flow Inc
Thanks for reviewing your experience with M.E. Flow. We appreciate your business and look forward to serving you again. Ann M.E. Flow Customer Relations

Mary P.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: fixed my a/c and charged over $100 for each freeon they used and I heard the cost is about $75....but, they came as soon as I called the next day and said they had to wait 24 hours since the unit was frozen..the next day they came and fixed it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Response from M E Flow Inc
Thank you for sharing your feedback on your recent service. I'm happy to hear we responded so quickly. Our charge per pound for Freon includes labor -- just be aware that some contractors who quote cheap Freon may be adding service fees and other charges to the bill. We appreciate your business and look forward to serving you again. Ann M.E. Flow Customer Relations

Angela W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had an existing forced heat system with duct work. M.E. Flow upgraded my furnace, installed the AC coil and installed the HVAC unit; ran electric and outside duct work for the system. I had a great experience. They were on time, efficient and even finished ahead of time by over an hour. I would definitely recommend M.E. Flow and will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,430

Response from M E Flow Inc
Thanks for taking the time to share your experience with M.E. Flow. I'm happy to hear we are hitting the level of service we strive for. We look forward to serving you again in the future. Thanks again, and have a great day! Ann Customer Service M.E. Flow

Tyler B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
Thanks for the high marks and taking a minute to review us on Angie's List. Have a great day!

Steven S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspect heat pump and heat exchanger, replace thermostat, issued 1 year service agreement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from M E Flow Inc
Thanks for reviewing your experience with M.E. Flow. We appreciate the high marks and look forward to serving you again. Ann M.E. Flow Customer Relations

Jeffery C.
12/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: A plumbing serviceman came to complete a warrantied repair. When completed, he left a hand towel in the same laundry sink that the water system back flushes into. The next morning we found our basement floor flooded. We contacted M.E Flow. They sent out a service man to inspect the system and noted that the sink had likely overflowed during an overnight back flush -- basically confirming what we deduced regarding the hand towel left by the prior serviceman. No further effort was made by M.E. Flow to assist with cleanup of the basement carpets that had been completely saturated from the flooding. My attempts to contact the plumbing survive manager went unanswered -- no call backs from M.E. flow were made. I subsequently cancelled my heater system inspection set for the next week. I'm now going to return to Angie's list to locate a new plumbing and heating service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$287

Response from M E Flow Inc
I’m sorry to hear that you were dissatisfied with your recent plumbing service. Unfortunately, I do not have a record of an incoming call after the second plumber was at your property. We are reviewing our processes to identify where the communications break down occurred. If you would still like to discuss this matter with management, let me know and I will coordinate a phone call with the Operations Manager. Ann Customer Relations M.E. Flow

Joan V.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from M E Flow Inc
Thanks for taking the time to leave a review. I the heating and cooling system we installed last November has been keeping you cool all summer. Don't forget to start your annual maintenance this fall. Ann Customer Relations M.E. Flow

David P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed air return and connected two ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from M E Flow Inc
Thanks for taking the time to leave a review on Angie's List. We appreciate the kind words and high marks! Ann M.E. Flow Customer Relations

Michelle F.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was a pleasure working with M.E. Flow. They arrived punctually on their first visit, but later forgot to order needed parts. When called, they were responsive and professional, and made it right. They were neither the most nor the least expensive of the companies we called. We felt like we received good recommendations and value.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from M E Flow Inc
Thanks for taking the time to review your experience on Angie's List. Our goal is to provide superior customer service and I'm happy to hear your experience was positive. Thanks again and please call us if there is anything else we can do. Ann Customer Relations M.E. Flow

Brian F.
04/2014
3.0
heating & air conditioning/hvac
  + -1 more
worked it out
Description of Work: plumbing
Rating CategoryRating out of 5

Response from M E Flow Inc
I have reviewed your service records and talking to our management regarding your concern. According to our records, our plumber gave his original estimate to re-pipe the cracked pipes and replace the basket strainer. After performing the work, our plumber found that pipes behind the wall were still clogged – and learned that a previous plumber may have broken his snake while working there. Our plumber removed what blockage he could with his own snake, for which he charged an additional $208 as this work was outside of his original estimate. Our plumber’s own snake was binding up after 5’, so he advised that we return with a camera to make sure that no broken snake parts remained in the pipe. We stand behind our plumber and believe you received an excellent job at a fair price. Someone from our office will be contacting you for further information. Ann Customer Relations M.E. Flow

Alan B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replacement of heat pump and air handler plus air cleaner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from M E Flow Inc
Thanks for taking the time to rank us on Angie's List. We appreciate the high marks and your business. Looking forward to serving you again in the future. Ann Customer Relations M.E. Flow

Roger S.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great!
Description of Work: Performed winter check up and maintenance on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from M E Flow Inc
Thanks for the review on Angie's List. We appreciate your kind words and high marks. Stay warm! Ann Customer Relations M.E. Flow

Stewart M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from M E Flow Inc
Thank you for choosing M.E. Flow and for taking the time to leave a comment. It looks like we installed a new heating and cooling system for you last summer. I’m happy to hear that you have been satisfied with your new system and out service. I hope you have a great day! Ann Customer Relations M.E. Flow

Cecile W.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: Checked all of the furnaces (7) changed filters and checked humidifiers and replace 2 of them. Plus added 7 new pieces of equipment on the furnaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from M E Flow Inc
Thanks for taking the time to review your experience with M.E. Flow. I'm happy to hear the level of service we strive for is being met. Thanks again! Ann Customer Relations M.E. Flow

David B.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
Else okay.
Description of Work: Sometimes ME Flow is slow to respond to issues that they should have previously resolved.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from M E Flow Inc
Nice to hear from you. I hope you’re having a warm winter! Heidi. Customer Relations M.E. Flow

Contact information

12 Cardinal Park Dr. #107, Leesburg, VA 20175

http://www.meflow.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Ceiling Fans,
Gas Logs,
Air Duct Cleaning,
Excavating

FAQ

M E Flow Inc is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 12:00 PM

M E Flow Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, M E Flow Inc does not offer free project estimates.
No, M E Flow Inc does not offer eco-friendly accreditations.
No, M E Flow Inc does not offer a senior discount.
Yes, M E Flow Inc offers emergency services.
Yes, M E Flow Inc offers warranties.
M E Flow Inc offers the following services: We offer free estimates for HVAC replacements. HVAC, Plumbing, Furnace, Ductless Mini-Split Systems, Boilers, Heat Pumps, Humidifiers, Air Cleaners, Thermostats, Carbon Monoxide Detection, Water Heaters, Water Treatment, Faucet Fixtures, Sump Pumps, Garbage Disposals, Water Jetting, Drain, Well, Septic, Gas Piping, Toilets.
Oil Furnaces

Contact information

12 Cardinal Park Dr. #107, Leesburg, VA 20175

http://www.meflow.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM