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Herndon Tech

Computer Repair, Computer Sales

About us

Herndon Tech is a local business specializing in computer repair, technical support, laptop screen replacement, and computer maintenance for your PC, Mac, or other technology devices. We offer convenient mobile service and repair to homes and businesses. We charge $109 per hour for on-site service with a 1 hour minimum and we never charge trip charges. Please mention Angie's list to receive $10 off service.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

**2015 Super Service Award Winner** Herndon Tech is a local business specializing in computer repair, laptop screen replacement, technical support, and computer maintenance for your PC, Mac, or other technology devices. Computer repair, networking, laptop repair, custom computers, laptops, Operating System reinstallation, IT Security, Data Back-up, Network Design and Repair, Software Audits, and more!

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.880 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 80 reviews

Judith C.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken B.
02/2016
4.0
computer repair
  + -1 more
unknown
Description of Work: Replaced a screen on a laptop computer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Catherine H.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Set up a website.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane P.
01/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark A.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Replaced burnt-out power unit of desktop computer's CPU, transferred all files and select software from the restored "old" (5 yrs old) CPU to new one that runs latest MS operating systems (Windows 8, w/option to upgrade to Windows 10 for free). Excellent on-time repair and outstanding guidance in configuring new CPU and its unfamiliar OS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James M.
09/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: They helped me replace a laptop battery. They did a good job at diagnosis but sold me a battery that didn't last long. I had to buy a real Toshiba battery to get the kind of recharging strength that I need. I felt they were a little misleading me about how things worked; too eager to appear that they knew everything.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$100

Response from Herndon Tech
Mr. [Member Name Removed] purchased the battery from us in October 2011, not January 2013 and the cost of the battery was $60. We always quote both genuine replacements and compatible parts. Most customers choose compatible as they can be less expensive and we rarely, if ever, have an issue. We also give a one year warranty and Mr. [Member Name Removed] never contacted us to tell us he had an issue or we would have replaced it for him.

Mary B.
07/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOHN C.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I needed to have my wifi printer installed & to have some work done to make it connect across my network to all of my devices. I'd had an update that messed with printer settings & I could not figure it out. The tech, Brian, has been to my house two previous times. He is really good & gets a lot done in an hour. I don't recall the exact date. The one I gave is a guess, but they did do work for me last summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy G.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They replaced my laptop screen for 1/2 what the manufacturer wanted to charge.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$98

Joe L.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Great it was done before 2012 the cost was reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brigitte S.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I appreciated the fact that the same competent and friendly technician who had come twice before showed up and very professionally fixed everything that had gone wrong with my laptop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sheryl C.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Friendly computers lived up to their name in providing friendly and helpful service to my mini acer laptop. They were responsive in completing diagnostics and a cost estimate. Unfortunately, my mini could not be fixed. I appreciated their open and honest communication about that rather than attempting multiple courses of action that would ultimately not work. I also bought a great travel computer bag from them and would use them again for other computer repair needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron W.
09/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Removed stubborn computer virus(s) recovered functionality of computer. And provided sound recommendations for anti-virus software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carlos A.
09/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Carol S.
07/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda P.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I took a very old CPU unit in to see if it could be updated. While there, I was bemoaning Windows 8. The guys were just terrific. They gave me wonderful advice: trash the old CPU (not worth fixing), where to buy an external disk drive for my new Dell, and how to get my PC back to a usable desktop. Very knowledgable, helpful and patient with me. A less reputable firm would have taken the CPU, pretended to work on it, then charged me for the diagnosis. My first experience with Friendly Computers was terrific! Will certainly use them again and would recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe L.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Date of service was a long time ago

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN C.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I needed some help with my new computer since I have a physical problem with my knee (since replaced) and was not able to crawl around under the desk to gather up the various cables & connect everything back together with the new PC running. The tech, Brian, is great. He is very quick and very helpful. He found all the apps I had running & used a nifty tool to re-install them on the new computer. He put my power strips up on the desktop & tidied up my cable mess very neatly. This is not the first time I have used the company and the second time I've had a house call. They are very capable technically & friendly, as the name suggests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeffrey M.
05/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David & Janet G.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Transferred old files,etc. to set up new lap top. Hooked up new wireless printer. Brian, the tech, could not have been more knowledgeable, and helpful explaining to a tech novice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda S.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: My laptop started overheating and shutting itself down unexpectedly. The tech explained that it needed a thorough cleaning, which he did, and it took care of the problem completely. He also updated all my drivers and removed a virus that I didn't even realize I had. When I got it back, the next day, it worked like a brand new laptop. I was extremely satisfied with my experience and have recommended them several times. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ken B.
03/2014
5.0
computer repair
  + -1 more
.
Description of Work: I had problems with the display on my laptop screen. They assumed it to be a bad screen in need of replacing. After trouble shooting they determined it to be only the screen inverter. A much cheaper repair than a new screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Whitney S.
02/2014
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brigitte S.
02/2014
5.0
computer repair
  + -1 more
.
Description of Work: Removed virus and cleaned up files.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Mary K.
02/2014
5.0
computer repair
  + -1 more
They were always reliable.
Description of Work: My husband and I have used Friendly Computers several times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

By Appointment, Herndon, VA 20170

http://www.herndontech.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales

FAQ

Herndon Tech is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 12:00 PM

Herndon Tech accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Herndon Tech does not offer free project estimates.
No, Herndon Tech does not offer eco-friendly accreditations.
No, Herndon Tech does not offer a senior discount.
Yes, Herndon Tech offers emergency services.
Yes, Herndon Tech offers warranties.
Herndon Tech offers the following services: **2015 Super Service Award Winner** Herndon Tech is a local business specializing in computer repair, laptop screen replacement, technical support, and computer maintenance for your PC, Mac, or other technology devices. Computer repair, networking, laptop repair, custom computers, laptops, Operating System reinstallation, IT Security, Data Back-up, Network Design and Repair, Software Audits, and more!
Ask for details

Contact information

By Appointment, Herndon, VA 20170

http://www.herndontech.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM