Sky Computer Solutions

Was punctual and provided exemplary service.

Betsy is amazing! Once I called her and explained the situation, she scheduled to come to my house to look at the computer. She was not able to get the file I needed right away because the hard drive was bad. She took the hard drive out of my computer and took it with her so she could put it on her machine to pull all the data off the hard drive. A few hours later, she called and said she had located my file and sent it to me over email. She then pulled everything else off the hard drive and replaced it with a new one. She is extremely professional and very courteous. She is my go-to person for any future computer problems.

It all worked out perfectly even though there were some minor problems along the way.

In a nutshell, Betsy performed diagnostics and discovered spyware which she removed. She was courteous, punctual and professional. Could not ask for more!

Awesome! I contacted Betsy at Sky Computer Solutions, prior to purchasing the deal. I explained my computer issues with slowness and difficulty getting on line. Betsy assured me she could help resolve my computer issues. I went ahead and purchased the deal and scheudled an appointment with Betsy. She was promptly on time and very professional and took time to explain and walk me through what she was doing to repair my computer. I highly recommend Sky Computer Solutions! Thank you again Betsy!

Betsy was on time; very knowledgeable and knew within 30 seconds what the problem was with the computer. She worked to debug the computer and update the anti-virus software that was installed on the computer previously.

Betsy was extremely responsive, helpful and kind. She took the extra time to come to my home knowing that I needed my laptop quickly for work, and was able to come out the same day. She also gave me the cost for the part and let me know what needed to be done before making any major repairs. I appreciated this since it was costly to repair the computer. She also gave me e-mail updates on when the part arrived, and made special arrangements to have it back to me. She is professional, easy to deal with and someone I'll use in the future for any computer repair needs.

During phone call, said she couldn't help. Was sorry

Betsy arrived on time. She ran virus check on computer and eliminated unnecessary programs. She asked me questions about my daily usage so she could reflect that in program design. She made sure before she left that I could actually do the things that she had reinstalled and rearranged. Money well spent. I am glad to know she is a ready asset.

After several false starts, and my extended vacation, we finally got together. Betsy is very friendly and professional. She cleaned the junk off my computer and showed me how to do it myself in the future.

I struggled for three days with the PC not being able to load the personal profile, while at the same time kept changing the language from English to Belarusa. After I made numerous attempts to correct the problem, the system would not start any programs (even in safe mode) and just displayed a blank screen. I called at 8:00 AM, was able to drop the unit off by 9:30 and the unit was diagnosed and repaired by that afternoon. Betsy checked and cleaned the unit of all the software issues and dropped the unit off the following day. She took the time to explain what she had done, made some suggestions and installed anti malware and a cleaner program free of charge. The service was prompt and well worth the repair cost. I would use and recommed this service to anyone needing computer repair services.

She was very courteous and on time. She did what needed to be done and was very efficient. She even taught me things I needed to know.

Great - mission accomplished in less than 30 minutes

I spoke with her before the appointment and she told me what needed to be done to move the wifi, which was not being received well throughout the house. We were able to do this ourselves before the appointment so we could make better use ofher time when she got here. Once here, she cleaned one laptop and got it hooked to the wifi. Also cleaned up the laptop software and installed a virus program. She was very prompt and professional and I learned a lot by talking with her during the visit. Very knowledgeable about computers - makes it seem easy without making you feel stupid!

The provider was prompt and very professional. I will definitely use her service again.

The services provided to me by Sky Computer Solutions was excellent.

Betsy responded within 24 hours. Arrived promptly. Ran tests. Needed to take computer to shop for further testing; purchased graphics card since she did not have right one in the car. Returned with running computer next day right on time as promised . Ran a series of DVD/CD tests; recommended purchase of an external drive. Will call her (Sky Computing) next time I have computer problem.

Excellent! Could not have had better service or experience. Betsy is the best. She did not give up and FIXED my computer. Could not be happier.

Fantastic! I thought for certain that all of my data was gone. Family photos, financial files, resumes, etc. Everything was on that PC and when the operating system failed, I was 100% certain that everything was lost for good. Many of the files I didn't care about. But the pictures I wanted as many as we could save. I called late on a Friday afternoon following the July 4th holiday thinking that I wouldn't get a response until the following Monday. Instead, I got an immediate call back and reassurance that every effort would be made to help - all I needed to do was get the PC to Betsy and she would do the rest. Even more surprising? Was able to drop it off the next morning - Saturday - when her posted hours are Monday-Friday! On Monday, I got a call that everything was backed-up, nothing was lost and I could come by when ready. Wow - that's service! I would highly recommend to anyone who needs PC servicing that they check out Sky Computer Solutions!!

It went wonderfully. Betsy is a pro, but she's also very pleasant--unlike some computer folks. We've used her several times & will again.

I work out of town and Sky was able to come on a Saturday morning, which was appreciated. Did a great job and had several recommendations to make my PC run better and faster, which have worked well.

Again, I have nothing but high praises for Betsy. She's incredible and a "life-saver". You don't realize how important your computer is until you don't have it for any length of time. My computer was acting horrible until Betsy "came to my rescue" and now I can breath again and go back online. Thank you Betsy for an "exceptional job" well done! ~Elizabeth L. Uhrig

She was very prompt, calling to schedule appointment same day as I purchased groupon. On time the day of appointment and very friendly. Explained what she was doing. made recommendations for online back-up and security. Stayed longer than scheduled to finish the job. There were a few items she wasn't able to do, but she made recommendations on what I could do first and that did help solve one of the problems.

Betsy contacted me before our visit and asked for information on my problem and needs. She then did some research and identified several potential solutions. She helped me connect an old but very reliable laserprinter to a new pc. There were problems with drivers and cables which she sorted out and when she left, everything worked fine. I would use her again if I needed help with any of my computers.

My wife and I have old computers that run slowly and have some trouble connecting to our home network. Betsy did some troubleshooting and cleaned up both computers. She took her time and was very friendly. It was a good experience.