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Sky Computer Solutions

Computer Repair, Computer Sales, Computer Training

About us

We specialize in all aspects of REMOTE and ON SITE COMPUTER SERVICING AND REPAIR. For an immediate response call Betsy (Owner) @ (804) 915-6384. We are Locally owned, serving Metro Richmond since 1997, is recognized for excellence in computer repair, service and support. Our pride shows in satisfied, repeat customers and their continued referrals. Our experienced technicians have successfully repaired thousands of computers for Home and Small Businesses. We take great pride in our work, our most important goal is to have satisfied customers.

Business highlights

27 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential and commercial installation, repair & replacement of computer hardware and software, training, networking, recycling, refurbishing, system designing, upgrade, data recovery, disk duplication, virus/spyware removal & windows operating system installs.

Services we don't offer

No hosting of any kind, no programming of any kind.

Amenities

Senior Discount

10%



Accepted payment methods

Check
CreditCard
PayPal
Venmo

Photos of past projects

Reviews

4.9183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 183 reviews

Chris B.
10/2022
5.0
computer repair
  + -1 more
Fixed as usual
Description of Work: Outlook was constantly locking up & Betsy remotely fixed the problem. I have used her for 15+ years & she is always prompt, reasonable & "fixes" the problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sky Computer Solutions
Always a pleasure working with you. Hope you're doing well. You know where I am if/when you need anything else. Thanks ~Betsy

John A.
10/2022
5.0
computer repair, computer sales
  + 0 more
Could not have been better
Description of Work: computer problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sky Computer Solutions
It's always a pleasure working with you. You know where I am when/if you need me again. Thanks ~Betsy

alfred A.
10/2022
5.0
computer repair
  + -1 more
Excellent. Highly recommend Betsy
Description of Work: Home Computer Repair and set up
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph F.
09/2019
5.0
computer repair
  + -1 more
It hasn't started yet.
Description of Work: Setup old computer
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerry M.
12/2018
5.0
computer repair
  + -1 more
prompt and efficient
Description of Work: computer: recover lost data

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly M.
02/2017
5.0
computer repair
  + -1 more
GREAT! We will use them again.
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally C.
07/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TURNER C.
07/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Reviewed my home computer network and made recommendations for improvement. Reconfigured hard drive on my laptop. Very reasonable rates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dennis M.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Laptop was coming apart at the seam. Betsy came to our house and picked up computer and returned it a few days later good as new. She also cleaned up system and installed Windows 10. I highly recommend Sky Computer Solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lara R.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Did virus removal on a computer. Went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Mark D.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Top notch door to door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Deborah S.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Basically it was helping me transmit homework. I needed some new software. This was the second time I used Sky Computer Solutions and was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Henry E.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned computer and got it running faster

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Joe / Kathleen D.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: We used a "Big Seal" for 1 hour of computer service. Betsy, the owner, cleaned up our slow laptop computer, installed a new browser, discussed solutions to our networking issues, and tried to address some old printer issues. We are currently following up with her on the networking solution at an additional charge. It was wonderful to have someone come to the house and see the whole picture rather than just taking the laptop to a store technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$59

Anne G.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: She fixed a few things on my computer that did not survive Windows 10 |download. I was pleased with her work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

vickie J.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda B.
10/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayle C.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David U.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Very thorough and professional.Answered all my questions and concerns!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ken C.
09/2015
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dorothy R.
03/2013
5.0
computer repair
  + -1 more
I bought the Angie's list 'big deal' and contacted the company. Visit was scheduled very promptly. She was able to cover all of the 'bits and pieces' of fix, access, etc. that I had on my list during the visit - and left me prepared to more effectively do backups and other routine tasks. Good work, good recommendations, overall excellent.
Description of Work: Set up access to zip disks, corrected/cleaned up login on main computer, backed up files off of old computer, removed hard disk so that it can be donated, assured that old CRM data files were accessible on network, recommended security measures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Sky Computer Solutions
It was real pleasure working with you and tackling that To-Do list you created for me. I work very well with lists. I hope you've made progress on your, very time, consuming project. Please do not hesitate to contact me if I may be of further assistance. Thank you for your continued support! :-) ~Betsy

Robyn Y.
03/2013
5.0
computer repair
  + -1 more
My computer had become extremely slow and finally would not turn on at all. Betsy came to my home, patiently listened, and finally sat down and thoroughly reviewed the problem. She determined that she would need to perform additional analysis at her house, installed hardware at a discount, and quickly returned my laptop. My 5 year old laptop is like new.
Description of Work: Betsy Salomonsky is prompt, personable, efficient and affordable. I would utilize her services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.5

Response from Sky Computer Solutions
It was a pleasure working with you. If I may be of further assistance, please do not hesitate to contact me. Thank you for your continued support! :-) ~Betsy

Mary R.
03/2013
5.0
computer repair
  + -1 more
After consulting Angies List, I called Betsy wih Sky Computer Solutions on Friday, 3/1/13. She could not work me in immediately but agreed to come at noon on Monday which was OK with me siince I would be out of town over the weekend. On Monday, she called twice to update me on the arrival time as she had gotten delayed on the previous appointment and was running late. When she arrived, she immediately went to work and very quickly resolved the computers problems. I did not have a virus but she was able to delete a lot of unwanted downloads that had worked there way on to my computer and soon had the computer up to it's original speednd performance. The next day, Betsy called again to check to see if everything was working properly. When I mentioned another problem, she suggested that we could join our computers and she could probably fix it on line, which we did and it was fixed. This was the first time that I have used Sky Computer Solutions but it will certainly not be the last. I cannot think of any negatives for Betsy or Sky Computer Solutions as she was very professional and knowledgeable.
Description of Work: My computer had been running slow and acting wierdly.I thought that I could have a virus on the computer and I needed help.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Sky Computer Solutions
It was a pleasure working with you. Please do not hesitate to contact me if there's anything further you need. Thank you for your continued support! :-) ~Betsy

Barbara S.
02/2013
5.0
computer repair
  + -1 more
Betsy has been our IT support since 2000. She drives 45 minutes to see us and is always prepared for anything. She spent 3 hours correcting any and all of our problems and made sure we had no other issues to address before she left. She had to order a part and will return next week with that, a battery for the laptop. At times she's provided phone support if she can't get to us immediately, since we are so far away from her.
Description of Work: Our company laptop was not able to connect wirelessly to our Internet. Betsy quickly discovered the wrong password was being used and corrected this. She performed cleaning of our other 2 PC's and made them run better. We need to change our e-mail addresses, so she suggested to use our domain, which we already own, and setup e-mail addresses there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Sky Computer Solutions
Thank you for your support over the years. It has been a pleasure working with you. I look forward to a continued, mutually prosperous relationship. Thanks Betsy :-)

Gary L.
02/2013
5.0
computer repair, computer training
  + 0 more
Betsy got me set up with my first laptop in 2006 and has been my computer technician ever since. My laptop is still going strong today, but I had Betsy build me a new one for my Fiance. I have seen many friends deal with problem computers, and most have gone through multiple computers in the time I have had one. My computer lasted because Betsy took care of it, and she taught me how to maintain it. She didn't just set it up for me, but she made sure I knew how to keep it running properly. Betsy is always available and does excellent work. I have yet to have a problem that Betsy could not fix. She is always very personable and professional. I highly recommend her to anyone who is in need of computer repair.
Description of Work: This most recent service Betsy backed up all of my data to an external hard drive, set up my new laptop, and transferred all of my data over for me. She also installed my wireless printer, wireless network, and installed viper antivirus for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Sky Computer Solutions
It was a pleasure working with you and I look forward to a continued, mutually prosperous relationship. Thank you for your support! Betsy :-)

Contact information

Church Rd, Henrico, VA 23233

http://www.skypcsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Sky Computer Solutions is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sky Computer Solutions accepts the following forms of payment: Check,CreditCard,PayPal,Venmo
No, Sky Computer Solutions does not offer free project estimates.
Yes, Sky Computer Solutions offers eco-friendly accreditations.
Yes, Sky Computer Solutions offers a 10% senior discount.
No, Sky Computer Solutions does not offer emergency services.
No, Sky Computer Solutions does not offer warranties.
Sky Computer Solutions offers the following services: Residential and commercial installation, repair & replacement of computer hardware and software, training, networking, recycling, refurbishing, system designing, upgrade, data recovery, disk duplication, virus/spyware removal & windows operating system installs.
No hosting of any kind, no programming of any kind.

Contact information

Church Rd, Henrico, VA 23233

http://www.skypcsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed