About us
Business highlights
96 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Senior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.151 Reviews
Showing 26-50 of 51 reviews
gerald A.
01/2020
plumbing
 + -1 moreCould not be happier
Description of Work: water heater replacement
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Yes, I recommend this pro
$1,200
Jane P.
08/2016
plumbing
 + -1 moreunknown
Description of Work: Company is large enough to handle emergencies expeditiously. For a plumbing emergency I had relating to aging polybutylene pipes,two plumbers came within an hour of my 10:00 a.m. call. They were efficient in resolving the problem and they also called in an HVAC technician who repaired a leaking condensation pipe under my house. Since the polybutylene pipe repair necessitated their making a small hole in the sheet rock to access the leaking pipe, they gave me the card of someone they recommended for sheet rock repair. I recommend this company for its rapid response time, efficient work practices and reasonable prices.
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Yes, I recommend this pro
Robert Y.
06/2016
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Jess M. M.
08/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: They just put in a new HVAC system in a rental I own.
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Yes, I recommend this pro
Response from Gundlach Plumbing & Heating
Mercedes C.
01/2012
heating & air conditioning/hvac
 + -1 moreSee above paragraph
Description of Work: We have been a customer of Gundlach Plumbing for 20 yrs. We had a problem with the furnace exhaust to the chimney that resulted in a recommendation by Gundlach management to use a chimney repair company that Gundlach had a "special relationship with"/ their words ). We received an estimate from another chimney repair company not recommended by Gundlach. We received excellent service, were given a significantly better price and we did use this company. The chimney liner company we used had a better rating on Angie's List than the company we were encouraged to use by Gundlach Plumbing. During this entire process I felt I was being manipulated by Gundlach's management. I was told things that were not accurate such as my gas would be turned off and there would be no gas to my hot water heater and cloths dryer. Other manipulations and questions of my judgement by Gundlach management was my decision to be without heat for a few days while I gathered more information and estimates. The cost of reconnecting the exhaust pipe to the chimney by a very highly rated Richmond company was 66 % less than the Gundlach estimate. The entire ordeal with Gundlach management was very distasteful. I felt I was being manipulated, pressured and I question their business ethics. We now have another furnace and plumbing company that we use.
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$89
Response from Gundlach Plumbing & Heating
Calvin S.
10/2011
plumbing, water heater repair
 + 0 moreThey cleared it out no problem. They have always been good. I have used them for the past 10 years. They do not try to upsell you. They offer great service all around. They are always good people .
Description of Work: I called them for a toilet problem.
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Yes, I recommend this pro
$105
Response from Gundlach Plumbing & Heating
Richard H.
08/2011
heating & air conditioning/hvac, plumbing
 + 0 moreOutstanding, as usual. Reliable, timely, and honest.
Description of Work: Have a service contract with Gundlach on our heating and a/c system (Trane heat pump, which was purchased from them). We've used Gundlach for all our heating, cooling, and plumbing needs for years, and have never been disappointed. They do quality work, in a timely, business-like manner. Though not always the cheapest, we find their quality and reliability well worth the price.
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Yes, I recommend this pro
Response from Gundlach Plumbing & Heating
Ann S.
06/2011
heating & air conditioning/hvac
 + -1 moreGundlach was one company I called because our previous system had been purchased from and installed by them over 25 years ago. The gentleman I dealt with this time was helpful and kept his appointment with me on time. Multiple factors which had nothing to do with him or his work resulted in my selecting another company to install the new equipment.
Description of Work: I was seeking estimates for a new AC/heating system.
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Yes, I recommend this pro
Response from Gundlach Plumbing & Heating
Robyn M.
05/2011
plumbing
 + -1 moreI was extremely pleased with them. They showed up on time, they were very professional and they knew what they were doing when they got here. They said it would take about a day to complete the work and that is how long it took. I have an older home and they had to go to their warehouse and find something and bring it back, even doing that they still finished on time. They were a little bit more expensive than other places. I would definitely use them again.
Description of Work: Gundlach replaced the hardware fixtures in all three of my bathrooms.
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Yes, I recommend this pro
$1,600
Response from Gundlach Plumbing & Heating
Pamela W.
04/2011
heating & air conditioning/hvac
 + -1 moreThere was nothing in particular that stands out. We had one minor problem and it got resolved. It was a fair price. Probably we would use them in the future.
Description of Work: We have used GUNDLACH PLUMBING & HEATING CO INC.
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Yes, I recommend this pro
$14,000
Response from Gundlach Plumbing & Heating
Lyn L.
01/2011
plumbing
 + -1 moreBeing attached to my house and adjacent to my bedroom, I had water damage in this one room and to insulation in my crawl space. This was all repaired over the next 2 months. For your interest, my insurance company, State Farm, sent me a letter in Feb. 2010, stating:"Replace all of the plumbing in my entire house during the next 3 months or we will drop you as a client"...shutting off all of my insurance (homeowners, automobile and jewelry policies) I've been a State Farm client since 1961. It seems the plumbing that was placed in my house had been recalled some years ago because the material used to connect the pipes to each other rotted out by the chlorine in the water. So, it was necessary for me to interview plumbers and obtain estimates. You will find several reports in your plumbing list...because I am an Angie's list customer and I wanted to check out other customer's reports on plumbers in this area. I did not call Gundlach because of the costs involved in replacing one small pipe.
Description of Work: Woke up at 3:30 a.m with unknown sound. Investigated and discovered a bad pipe leak at top of my hot water heater located in a small shed attached to the rear of my house. Began calling "24 hour service" plumbers in yellow pages. No one returned calls for 1-1/2 hrs. A Gundlach plumber, already servicing another customer in their basement, returned my emergency call. He could not come to my house but suggested I call the fire dept. if I thought it was an emergency. After 2 hrs. of running water, I did call the fire dept and they came and quickly turned off the main water valve. (While I knew where this valve was..there were two valves and I managed to turn off one, and also the main electric connection but, I could not turn off the other valve because of severe arthritis in my hands). I recalled Gundlach in the morning, mainly because they were the only ones who had returned my emergency request calls). They came that morning, 3 men came!, and charged me an exorbinate amount to replace one small pipe and turn the water back on. I then called my insurance agent. See below.
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$511.09
Response from Gundlach Plumbing & Heating
Allen C.
12/2010
heating & air conditioning/hvac
 + -1 moreWe came home after being away for the holidays to discover our furnace was broken. Although a number of heating companies advertise 24 emergency services, we found out this wasn't true after making several phone calls. Our call to Gundlach was answered promptly and a service person called us right back. He asked us to try several things over the phone but none of them fixed the problem. We were very appreciative of his efforts; he asked if we could wait until 8:45 the following morning and we agreed. By 7:15 am we had been contacted by Gundlach to confirm the 8:45 service call and the repairman arrived promptly. He fixed the hot service ignition and made several very helpful suggestions about our aging furnace. We were very impressed with the promptness of service and knowledge of the repairman. We had heat by 9:30 am!
Description of Work: Gundlach replaced the hot service ignition on our furnace.
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Yes, I recommend this pro
$318
Response from Gundlach Plumbing & Heating
Ralph R.
11/2010
plumbing
 + -1 moreI
Description of Work: They replaced a broken faucet in my kitchen.
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$300
Response from Gundlach Plumbing & Heating
Karen H.
08/2010
heating & air conditioning/hvac
 + -1 moreHe was very thorough and answered my questions. I would have certainly hired them but a family friend was able to take care me just a little less.
Description of Work: They gave me an estimate for a new HVAC heat pump system.
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Yes, I recommend this pro
$6,000
Ann S.
06/2010
heating & air conditioning/hvac
 + -1 moreThe agent arrived promptly and was extremely thorough in getting information for the estimate.... more than any other company that I got estimates from. He returned several days later to present the proposal which offered a choice of three different systems, with a range of prices.
Description of Work: I requested an estimate on replacement of furnace and AC.
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Yes, I recommend this pro
Response from Gundlach Plumbing & Heating
colleen W.
01/2009
plumbing
 + -1 moreThe office personal was very nice and responsive. She was wonderful. They told me the house visit price before hand and was up front with the pricing. The worker came to my house within a reasonable time frame and was nice. The only issue I had was he spent an hour working and 30 minutes in his truck after the work was completed. He charged for two hours plus 15 minutes in travel time. I was quoted the hourly rate and the site visit rate. Never the travel time and was not sure why it took 30 minutes to figure out the invoice.
Description of Work: I had an emergency Saturday call for frozen pipes.
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$425
Response from Gundlach Plumbing & Heating
E J K.
08/2007
heating & air conditioning/hvac
 + -1 moreTechnician made several improvements but overlooked a problem. We requested a followup call. Second technician didn't seem to know how to service an older unit. He changed course several times and ended up making the problem worse. For this unsatisfactory "service" we were billed a second time. Gundlach gave us quite an argument before waiving the second bill. We have been good customers of their plumbing business for over ten years so we were surprised by this treatment.
Description of Work: Routine inspection/maintenance.
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$300
Response from Gundlach Plumbing & Heating
John M.
07/2007
plumbing
 + -1 moreThey confirmed no pipes were leaking, but that caulking was needed around the spicket in the bathtub and the knob. They charged me for an hour and a half labor and $18 in materials.
Description of Work: They investigated two leaks in my kitchen area. One was under the hall bathroom and one appeared to be coming from the master bath.
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$173
TAD S.
07/2007
water heater repair
 + -1 moreI was very impressed with their service because I had an emergency situation and they were here within one hour. They also have very good pricing and the service was just so accommodating.
Description of Work: They repaired my 50 gallon Hot Water Tank in my home.
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Yes, I recommend this pro
$100
Response from Gundlach Plumbing & Heating
STEPHANIE S.
10/2006
plumbing
 + -1 moreI was pleased with the service from the first time I called to set up the appointment. They were courteous and prompt, came at the time they said they would come, and were finished within an hour. I don't know how the price compared with any other plumber, but they cleaned up after themselves and were professional.
Description of Work: I had an upstairs toilet leaking at the base. They replaced the large ring, reset the toilet, and checked to make sure the flooring was not damaged.
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Yes, I recommend this pro
$182
Response from Gundlach Plumbing & Heating
08/2006
plumbing
 + -1 moreHe has an office that answers the phone to schedule appointments and he showed up on time. He wore a uniform that was well identified, had all his tools and parts and did the job in twenty minutes. He did a good job and cleaned up after himself.
Description of Work: The plumber replaced the insides of my toilet in my guest room.
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Yes, I recommend this pro
$125
Joel M.
08/2006
drain cleaning
 + -1 moreI think they did a fair job. The first time they came out to fix the problem they didn t do anything. I had to call them back and tell them that my pipes still were clogged. The second time they came out they finally fixed it.
Description of Work: I had the plumbing unclogged in my bathroom pipe.
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Yes, I recommend this pro
$100
08/2006
heating & air conditioning/hvac, plumbing
 + 0 moreGundlach Plumbing & Heating Company is a great company to deal with. They did a great job on our toilet. It now works great again. I am always happy with their service as I have been using their services for over 30 years. I guess that speaks for itself.
Description of Work: Gundlach Plumbing & Heating Company repaired our toilet that was all messed up. It wouldn't flush properly and would run endlessly.
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Yes, I recommend this pro
$175
Frank P.
08/2006
plumbing
 + -1 moreThey are absolutely wonderful they are actually out to help you and not just take your money. I had to call them over the weekend when I had a leak in the pipe and instead of coming out and charging me higher rates for the weekend they walked me through turning the water off myself and solving the problem until they could get out there first thing Monday morning. I really liked that they had the 24 hour service and the people there are very helpful.
Description of Work: They cut a hole in our shower wall to replace an old leaking pipe with a new copper pipe.
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Yes, I recommend this pro
$400
07/2006
heating & air conditioning/hvac
 + -1 moreI called them and they sent out a tech rather quickly. He called ahead and showed up on time. I was comfortable with this tech at my home. He did a real good job and I was satisfied with the work and ending results. I didn t have any problems and he answered all of my questions. He was sure to explain the cost and the work that was completed.
Description of Work: The tech serviced our one ton air conditioning and heating unit. He charged the system, changed the filters and cleaned the radiator.
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Yes, I recommend this pro
$75
Response from Gundlach Plumbing & Heating
Contact information
2500 Waco St., Henrico, VA 23294
www.gundlachco.comService hours
Monday:
7:00 AM - 4:00 AMTuesday:
7:00 AM - 4:00 AMWednesday:
7:00 AM - 4:00 AMThursday:
7:00 AM - 4:00 AMFriday:
7:00 AM - 4:00 AMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Wells and Pumps
FAQ
Gundlach Plumbing & Heating is currently rated 4.1 overall out of 5.
Monday: 7:00 AM - 4:00 AM
Tuesday: 7:00 AM - 4:00 AM
Wednesday: 7:00 AM - 4:00 AM
Thursday: 7:00 AM - 4:00 AM
Friday: 7:00 AM - 4:00 AM
Gundlach Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Gundlach Plumbing & Heating does not offer free project estimates.
Yes, Gundlach Plumbing & Heating offers eco-friendly accreditations.
No, Gundlach Plumbing & Heating does not offer a senior discount.
Yes, Gundlach Plumbing & Heating offers emergency services.
No, Gundlach Plumbing & Heating does not offer warranties.
Gundlach Plumbing & Heating offers the following services: Residential and commercial plumbing, HVAC, remodeling, oil boilers, furnaces, heat pumps, air conditioning, humidifiers, dehumidifiers, air filters, thermostats, sump pumps, sewage pumps, tankless water heaters,faucets & plumbing fixtures.
Oil delivery, electrical & duct cleaning.
Contact information
2500 Waco St., Henrico, VA 23294
www.gundlachco.comService hours
Monday:
7:00 AM - 4:00 AMTuesday:
7:00 AM - 4:00 AMWednesday:
7:00 AM - 4:00 AMThursday:
7:00 AM - 4:00 AMFriday:
7:00 AM - 4:00 AM