About us
Business highlights
77 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.555 Reviews
Showing 51-55 of 55 reviews
Wanda A.
09/2014
carpet installation, flooring contractor, hardwood floor
+ 1 moreunknown
Description of Work: Showed up on time. Did a beautiful carpet install in a timely professional manner.
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|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,500
Barbara B.
05/2014
carpet installation, flooring contractor, hardwood floor
+ 1 moreunknown
Description of Work: Costen installed carpet upstairs and hardwood floors downstairs. Gretchen Pratt, the sales associate, was knowledgeable and educated me about the best carpet options for those with allergies. She got me sale pricing on the flooring materials and worked with me to schedule installation in two phases. The installers were professional, arriving early, and doing quality work. I highly recommend the Costen team.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$12,000
Charles B.
08/2013
flooring contractor, hardwood floor
+ 0 moreIt went well
Description of Work: They our hardwood floors
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
Yvette B G.
04/2013
hardwood floor
+ -1 moreDid not perform work.
Description of Work: The company did not perform any services. The representative came to the house to inspect the flooring and determined that the floors did not need refinishing or even a professional cleaning. He suggested that I contact Angie's List customer service re a refund of the amount paid for the Big Deal. I did just that and was refunded the amount paid for the Big Deal.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
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Yes, I recommend this pro
Larrie D.
06/2012
flooring contractor, hardwood floor
+ 0 moreSee above!
Description of Work: We did have problems with prior work. I reported this on Angie's list and within 48 hours Mr. Costen called and asked to come to our home and review the concerns. He agreed to completely redo all downstairs (and stairs) hardwood flooring at no cost! This included three coats of finish. The work was completed while we were away on vacation. It now looks beautiful!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Contact information
9840 Mayland Dr, Henrico, VA 23233
http://www.costenfloors.comService hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile
FAQ
Costen Floors is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Costen Floors accepts the following forms of payment: Check,MasterCard,Visa
Yes, Costen Floors offers free project estimates.
No, Costen Floors does not offer eco-friendly accreditations.
No, Costen Floors does not offer a senior discount.
No, Costen Floors does not offer emergency services.
No, Costen Floors does not offer warranties.
Costen Floors offers the following services: Ceramic tile, carpet, laminate, vinyl, window treatments, sand and finishing & repairs.
Contact information
9840 Mayland Dr, Henrico, VA 23233
http://www.costenfloors.comService hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 5:00 PM