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Chimney Saver Solutions

Chimney Repair, Masonry, Chimney Sweep,

About us

No one knows more about Chimneys than we do! Professionally Trained and Certified service technicians and inspectors. Prompt, professional, and courteous service. Locally owned.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Inspection, Repairs, Restorations. Sweeps, Dampers, Caps, Crowns, Waterproofing, & Masonry. Chimney Flue Replacement & Repair. Napoleon, Flame, & Timberline Wood Stoves.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
6%
3
6%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 76-100 of 109 reviews

REGINALD D.
11/2019
5.0
chimney repair
  + -1 more
FINE WAS ON TIME AND DID JOB WELL
Description of Work: CHIMNEY COVER AND HALF REMOVED

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jere W.
07/2019
5.0
chimney repair, chimney caps
  + 0 more
well done, efficient.
Description of Work: chimney cap with concrete

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Bruce C.
12/2018
1.0
chimney repair
  + -1 more
no one ever contacted us
Description of Work: fire box repair

Rating CategoryRating out of 5
responsiveness
1.0


Carole N.
04/2018
5.0
chimney sweep
  + -1 more
Fast and thorough.
Description of Work: Chimney Inspection and Sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sarah T.
06/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Teresa C. P.
06/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: chimney take up failed crown sealant & replaced with new crown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Anthony R.
06/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: I did not use this service because it was outside of their territory. However, they were the nicest, friendliest & most professional people over the phone that I hope I can get enough neighbors in my area to convince them to work this far.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Katherine W.
04/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

KEVIN C.
03/2016
5.0
masonry, chimney repair
  + 0 more
unknown
Description of Work: They inspected my chimney, inside and out, showing me the cracks and missing mortar. I was very satisfied with the inspection, but the repair estimate was so expensive that I decided not to do the repairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa C.
02/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$170

Paul E.
02/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Restored and sealed chimney, replaced top and flashing,installed damper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

Harlan L.
01/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: The one issue was a no show. When I called they immediately made it right by coming for no charge. This changed what could have been bad customer service to great customer service. Additionally, he was very thorough. He showed us pictures fro the top to the bottom of the chimney. letting us know what could happen in the future as well as issues for today. (there were none)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Rachel R.
01/2016
3.0
chimney repair
  + -1 more
unknown
Description of Work: We paid them to inspect the chimneys. They claimed we needed $16k of work. We could not get straight story about the details. We got 2 more quotes, both disagreeing with yet amount of work needed. We paid $110 instead of $16k.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$350

Roger C.
12/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence M.
10/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Relined chimney

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,785

Emily B.
10/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: cleaned
Rating CategoryRating out of 5
Yes, I recommend this pro

Meghon R.
05/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ethan S.
05/2015
5.0
chimney repair, fireplaces
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas Y.
11/2012
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
I did not accept the quote. I received a more competitive offer.
Description of Work: I called Chimney Saver Solutions for an estimate of repairs on two chimneys at my home. The representative (Garrett) was prompt, professional and knowledgeable. The quote provided was detailed and easy to understand.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David J.
03/2012
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
The repairs were made in accordance with contractual requirements regarding the sale of our house. We obtained four evaluations and estimates. There was no consistency among the earlier estimates, and the owner, Kirby, went to our house to personally inspect the flues and prepare our estimate. Chimney Savers' was the most straightforward and professionally prepared of the four. They took the extra time to explain their approach as well as the work step sequences and associated timelines. This was a substantial repair that was logistically difficult because we now live in the Rockies. It was very important to us that the company performing this repair treat the house as if it were their own. Chimney Savers understood this. Our agent checked the house and reported that the work looks great, the house was left 'as is', and that there was not a scrap of debris left anywhere. I would recommend them without reservation.
Description of Work: Chimney Saver Solutions relined the first floor and basement fireplace chimney flues with UL 3161Ti stainless steel. The work included: -demolition, removal, and disposal of existing flue liners -fully insulated using UL listed chimney liner insulation -sealed at the base with refractory cement -unzipping exterior at smoke chambers for access and re-bricking -re-install existing stainless chimney cap -correct defects in smoke chambers, throat, and lentil -ground scaffolding set-up -dust control with negative pressure blowers and HEPA vacuums -drip clothes -masonry chimney crown repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Tom H.
12/2011
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
Old water boiler furnace was replaced necessitating updating of 1924 chimney. Company was prompt with visit and estimate. Company got the job because they re-arranged schedule to do the work in conjunction with furnace replacement. The were fast, knowledgeable, neat, and professional. Brought the chimney up to code. Willing to talk and explain their work.
Description of Work: Inspected chimney due to furnace failure. Installed stainless steel chimney liner, connector to furnace, stainless cap at top, chimney insulation, and repaired some chimney brickwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Bruce M.
06/2010
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
It was quick and, so far, works as expected. (Problems, if any, will come after a year or two with lots of bad weather.) Chimney Saver's estimate was thorough, involved me by showing what was seen on the flue camera, was a point-by-point estimate to see the choices, and indicated clearly what was optional. Since the price exceeded the funds available discussed the priorities in their professional opinion and then agreed to the highest priority items within the available funds. The relationship was not only professional, but downright friendly both by the owner and the work crew. Background: Asked for estimates from five companies. Four visited the site and gave rough oral estimates. Two gave written estimates. Chimney Savers was 12% higher than the other written estimate. My confidence in them was high from their inspection and evidence, so I engaged them.
Description of Work: Installed stainless steel flue liner for gas furnace and water heater, fixed masonry on large 3-flue chimney, capped two flues on that chimney. The chimney and flues are 100 years old and have had no apparent maintenance other than some pointing of the brick.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jesse N.
01/2010
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
Company agreed to come look at job and give me pricing. I asked them to come prepared to perform work in the event that I could afford cost. They show up as planned and after approving pricing they performed work. I felt that they did a great job and the fix looks good.
Description of Work: Chimney crown repair (replacement)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

VICKI R.
12/2009
4.0
chimney caps, chimney repair
  + 0 more
We needed our chimney cap repaired - it had deteriorated over time - and were getting estimates. Chimney Savers was working on the house next door, so we included them in the process. Their bid was competitive and we selected them, based, in part, on our neighbor's satisfaction and an Angie's List report. We were pleased with the work. We did have a scheduling snafu once - not a big deal but slightly disappointing. Overall, we were very pleased with the work, the employees' professionalism and felt the work was fairly priced.
Description of Work: Lifted & rebuilt crown; repointed bricks with matching mortar; installed 2 tile extensions; reinstalled cushioned cap

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$880

KATE F.
01/2007
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
They did a great job! When I called initially, I was given a quote over the phone and received very courteous and professional customer care. I was called back later to set up an appointment. The service men came when they said they would and were very friendly and informative. They inspected the chimney and sealed it, as agreed to. They even cleaned out the fireplace (which I hadn't even requested) and cleaned up after themselves. They provided me with an invoice and additional information regarding other repairs that I may want to consider in the future. I will definitely hire them again for any future chimney work needed.
Description of Work: Hired to check structural soundness of chimney and to seal flume to prevent soot, debris, & water from entering the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Contact information

9306 Old Staples Mill Rd, Henrico, VA 23228

http://www.chimneysaversolutions.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Masonry,
Chimney Sweep,
Chimney Caps,
Fireplaces,
Home inspection

FAQ

Chimney Saver Solutions is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Chimney Saver Solutions accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Chimney Saver Solutions does not offer free project estimates.
Yes, Chimney Saver Solutions offers eco-friendly accreditations.
No, Chimney Saver Solutions does not offer a senior discount.
Yes, Chimney Saver Solutions offers emergency services.
No, Chimney Saver Solutions does not offer warranties.
Chimney Saver Solutions offers the following services: Chimney Inspection, Repairs, Restorations. Sweeps, Dampers, Caps, Crowns, Waterproofing, & Masonry. Chimney Flue Replacement & Repair. Napoleon, Flame, & Timberline Wood Stoves.

Contact information

9306 Old Staples Mill Rd, Henrico, VA 23228

http://www.chimneysaversolutions.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM