Astonishing Detail

Auto Detailing, Car Washes, Buffing and Polishing,

About us

Car Pool Detail has solutions to help you defy your car’s age. Slow down the declining value of your car with Car Pool Detail’s Anti-Aging technology and rejuvenating car care.

Business highlights

48 years of trusted experience

Services we offer

Advanced car cleaning, specialty exterior and interior detailing & restorative.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.836 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 26-36 of 36 reviews

Margaret M.
04/2016
5.0
auto detailing, auto painting
  + 0 more
unknown
Description of Work: Extreme detailing to remove paint over spray, scratches and road grime. Service was great and vehicle look awesome upon return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

CYNTHIA B.
10/2015
5.0
car washes
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$20

Dan S.
10/2015
5.0
auto detailing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy B.
07/2015
4.0
auto detailing
  + -1 more
unknown
Description of Work: Car detail and wax.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Daniel C.
03/2015
5.0
auto detailing
  + -1 more
unknown
Description of Work: Everything I wanted done was done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23

Betty D.
03/2015
4.0
auto detailing, auto glass
  + 0 more
unknown
Description of Work: They actually did a really good job on the car, except for a couple of areas in the back (the area around the inside of the trunk lift, and the small window at the back of the Prius, below the rear windshield). The attendant asked me if I wanted to inspect the car, but I didn't because I didn't have time. My fault - I'm sure they would have fixed the problem if I had noticed it. It is a little disappointing that they didn't notice, though.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0

Yes, I recommend this pro

Response from Astonishing Detail
[Member Name]: Thank you for sharing your experience with us. We regret we provided you with less than the stellar service we are known for. Please come by our store anytime you are in the area and we will immediately take care of those areas for you. Gina and Car Pool Detail Team

Alison C.
12/2014
5.0
auto detailing
  + -1 more
unknown
Description of Work: They did a complete detail on my very dirty minivan. They cleaned every surface that they could get to. They cleaned all of my carpeting in the car and they were able to remove stains that I never thought would come out. It took longer than expected to complete (3 days) but my 7 year old minivan looked like new when I picked it up. Just to clarify, Car Pool Detail is different than the detailing done at all of the Car Pool locations. I believe that it is only located at this particular Car Pool on West Broad Street. I was very happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Andrea L.
04/2009
5.0
auto detailing
  + -1 more
The car is 6 years old and now the interior looks brand new! Gina and her staff are extremely professional and friendly. She gave me an estimate and I had the detailing done right away. The waiting room is clean (including the restroom!) and WiFi internet access is available. The job was completed in the estimated timeframe and the car looks great! I'm looking forward to bringing my car back to have the exterior touched up.
Description of Work: Car Pool Detail performed a complete interior detail job on my vehicle. The car had never been professionally detailed so there were crumbs and dust in all the hard to clean areas plus the seats and carpets had some stains. The job also included removing shards of glass remaining after the vacuuming done by an auto glass company that replaced two windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jo E.
05/2008
5.0
auto detailing
  + -1 more
We are extremely pleased with the quality of the work. However, they did not finish the truck in a day and failed to call us to let us know it wouldn't be ready. We found out when we went to pick it up. They were apologetic and said it had been a hectic day for them. Even considering that, we would recommend them. We previously used Concours on West Broad Street. Their quality has been seriously declining over the last few years, so we were looking for a new detailer for our vehicles. We took the truck to Car Pool and our Lexus RX to Accent Auto on Staples Mill Rd to see which we liked best. We like Car Pool the best and plan to use them as our detailer from now on. They even quoted me a better price on my RX than Accent Auto. FYI, if you call to get a price on the detailing, they are a bit evasive. They want to see the vehicle to see what shape it is in before they commit to a price. Don't let that deter you from using them. They will do a great job. And they did stay very late the next day so we could pick up the vehicle after work.
Description of Work: Complete interior and exterior detailing of Honda Ridgeline truck. Included paint sealant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$325

rodney H.
02/2008
5.0
auto detailing
  + -1 more
Each visit was professionally attended to. I have no complaints. The work came within cost, and an explanation of what is done was given.
Description of Work: I support both the south side and west end locations. At the west end location Gina took care of my spouse's 2004 Lexus RX330. The vehicle has been maintained very well; however, my spouse has done the soccer mom/football practice/karate mom thing in the vehicle, and it was looking a little "worn." Gina and staff snapped it right back into what I would describe as showroom condition. It's amazing how that vehicle looks. On the south side-- Cory Schreiner takes care of my '06 Tacoma Sport, and my '05 Porshce Boxster. He does it all on the Tacoma, but I have him mostly take care of that just waxed "POP" and sealant on the Boxster. Both of these vehicles are black, and Cory really enhances the exterior. Cory is very thorough, and he even takes the time to tell you about his products. I would really recommend anyone in the Richmond area to visit either location of CAR POOL DETAIL SHOPS. I just happen to live closer to Cory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LARRY H.
01/2008
5.0
auto detailing
  + -1 more
It was a great experience. I love my vehicle, and the black finish looks like a mirror. It is 4 years old, and looks like new. I would not take it anywhere else but them. Please know they are the finest. Gina, Garrett, and the entire staff are very accommodating, and are not satisfied unless you are! They have been maintaining my vehicle for the past two years. I think of these guys as my family. Thank you for going the extra mile!
Description of Work: I had my vehicle hand washed and a paint sealant applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2(current)

Contact information

2501 Grenoble Road, Henrico, VA 23294

http://www.astonishingdetail.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Buffing and Polishing,
Upholstering - Boat & Auto,
Auto Glass,
Window Tinting,
Auto Painting,
Biohazard Remediation,
Mold Testing & Remediation,
Leather & Vinyl Repair,
Water & Smoke Damage,
Upholstery Cleaning

FAQ

Astonishing Detail is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Astonishing Detail accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Astonishing Detail offers free project estimates.
No, Astonishing Detail does not offer eco-friendly accreditations.
No, Astonishing Detail does not offer a senior discount.
No, Astonishing Detail does not offer emergency services.
Yes, Astonishing Detail offers warranties.
Astonishing Detail offers the following services: Advanced car cleaning, specialty exterior and interior detailing & restorative.
Ask for details

Contact information

2501 Grenoble Road, Henrico, VA 23294

http://www.astonishingdetail.com

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 6:00 PM