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A Brighter Outlook Window Cleaning LLC

Window Cleaning, Pressure Washing, Gutter Cleaning,

About us

We are a family-run local business. Call us for an estimate in the greater Richmond area or see our website to email a request for an estimate. 39 years experience in residential and commercial window cleaning. Serving In Richmond since 2003. Free estimates. * Ask about our February 15% discount on windows and chandeliers *

Business highlights

46 years of trusted experience

Services we offer

2016 Super Service Award Winner! Window Cleaning, Commercial, Residential, New Construction Window Washing, Mirror Cleaning, Blind Cleaning, Gutter Cleaning, Chandelier Cleaning & Pressure Washing.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-100 of 100 reviews

caroline O.
11/2014
5.0
gutter cleaning, window cleaning
  + 0 more
It went very smoothly. Rick and his team were prompt, professional, careful, and did a great job. I definitely will call them again.
Description of Work: Rick Ely and his guys cleaned our many small-paned windows (screens and storms included) and our gutters, and wiped down our shutters. This included removing, cleaning and putting back a couple of large pane glass storm windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from A Brighter Outlook Window Cleaning LLC
Thanks [member name removed]. I appreciate the referrals too!' Warm regards, Rick Ely A Brighter Outlook

Shirley J.
10/2014
5.0
window cleaning
  + -1 more
These windows shine with claity. I expect them to stay that way until they need spring. I will call A Brighter Outlook Window Cleaning to do them again.,
Description of Work: We have 14 windows, 3 or 4 are difficult to clean. One a picuture window with an outside storm window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Julie R.
10/2014
5.0
window cleaning
  + -1 more
Rick was able to quickly get me on their schedule and arrived on time. I had 27 windows that hadn't been cleaned on the outside for years and were in pretty bad shape. All windows, skylights, and doors were cleaned beautifully! Everythng was diligently cleaned, corner to corner and all work was completed in less than 3 hours! Even all the dog slobber on patio doors! Very efficient and a pleasure to work with! I will happily recommend them to others and will be calling them again in the Spring!! Thanks for the sparkling windows!!
Description of Work: Clean all windows, doors and skylights on the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from A Brighter Outlook Window Cleaning LLC
Thanks [member name removed]. Have a wonderful fall and winter and see you and the dogs again in the spring! -Rick

Catherine P.
10/2014
5.0
window cleaning
  + -1 more
Fabulous. Delivered exactly what was promised in a courteous, professional manner - showed up on time, worked as a team and quite hard for the duration, had all equipment including ladders and cleaning material needed along with them, reviewed work with customer throughout the process, and completed work within 3 hours. The difference in the windows on this new home was clearly evident - superb. We highly recommend this firm and plan on continuing to use them in the future.
Description of Work: Cleaned every window and screen in new home, inside and out, and removed any glue/residue left on the windows from construction. Total time to complete cleaning the 30 windows was less than three hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Susan S.
10/2014
4.0
blind cleaning, gutter cleaning, window cleaning, pressure washing
  + 2 more
They did just fine. They were very thorough. They left everything in a good shape and they did a good job. I thought the price was high but I didn't get a second quote.
Description of Work: We used A Brighter Outlook Window Cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from A Brighter Outlook Window Cleaning LLC
Thanks for submitting the review. I understand your concerns for the price. There is a lot of liability dealing with those film panels in the sunroom and we had to take great care to thoroughly clean and not harm them. I trust you have a brighter outlook into the beautiful view of the lake in the back. Thanks again for letting us serve you.-Rick

Mary Ann N.
09/2014
5.0
window cleaning
  + -1 more
He came out and was able to do the work right away. He had 5 young people with him who all were very nice and hard working.
Description of Work: Cleaned windows, 15 regular windows with storm windows, sliding doors, picture windows with storm windows, and a couple of glass storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

Response from A Brighter Outlook Window Cleaning LLC
Thanks (member name removed). I am very thankful to have college-aged youth who know how to work and for customers like you.

Pamela G.
09/2014
5.0
window cleaning
  + -1 more
Rick was prompt, arriving at 8:30 as scheduled. He immediately got to work with his crew, doing the inside of the house before moving outside to complete the job. They were constantly working, and the total job took 5 1/2 hours. He double checked that all windows and doors had been done. Great job. Will definitely use them again.
Description of Work: Rick and his crew cleaned all windows and doors, in and out, on a three-story house. He also cleaned my foyer chandelier, and offered to whisk away any cobwebs he could reach on the ceiling in the foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kimberly G.
09/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Rick Ely and his crew worked tirelessly (and in the terrific heat to boot!). Thorough, efficient, prompt and extremely courteous, I believe I couldn't have made a better choice.
Description of Work: Thorough window wash, screens, cleaning of debris and gutters.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniela W.
08/2014
5.0
blind cleaning, gutter cleaning, window cleaning, pressure washing
  + 2 more
I needed a thorough,cleaning for my many windows on a two story house to prepare for installation of storm windows. The second story windows are hard to reach because of the shape of the house and the narrow side space. The good people at Old House Authority recommended this business to me. Owner Ric Ely responded quickly and went out of his way to come sooner than would be expected since I wasn?t able to prearrange the cleaning, before installing the storm windows. The work was done quickly but thoroughly. He even came back to check on what we thought was a problem which was instead our mistake. I have since discovered they also do gutter cleaning, pressure washing, blind cleaning and even chandelier cleaning. Great. Mr. Ely did wonderful work, went out of his way twice to give the best service in the nicest way and at a very fair price. Use him for A Brighter Outlook!
Description of Work: professional window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Gerald M.
06/2014
4.0
window cleaning
  + -1 more
I'd called to schedule window cleaning several weeks prior and was told I'd get a call back to schedule a date. Approximately two weeks passed before I got a call. It was a Tuesday and I was told that they were able to come to the house that afternoon and would start, finishing the following morning. I didn't have time to arrange for anyone to be home, so they arrived and started on the outside. Once someone arrived, they did the inside. They actually finished that same day. This is the 3rd or 4th time I've used this company. Normally, they do a much better job of scheduling. The quality of the work wasn't up to par, either. I have a very large picture window over my front door. When the sun comes in during the morning hours, you can see where they didn't get the corners or edges clean at all. Most of the rest of the windows in the house, however, look fine. Price went up this time. $313 versus $289 the last time. No one bothered to tell me there was a price increase. Since they were showing up unannounced, I'd told the guy that I would pay him the next day (Wed) when they came back to finish. Since they finished in one day, he left an invoice. I sent them a check via home banking, but the guy called me on Friday looking for his money.
Description of Work: Cleaned all the windows at my house - inside and out.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$313

Response from A Brighter Outlook Window Cleaning LLC
I will gladly come to re-do your picture window. Just give me a call. Sorry about the scheduling delay. If memory serves me, which it sometimes doesn't, I thought I had left a number of messages trying to schedule cleaning, prior to the date we came.

Ruth B.
06/2014
5.0
window cleaning
  + -1 more
Rick was very professional. He called me right away and came out to give me an estimate. We decided on a date. He called the day before and "checked in", said what time they would be here the next day. They arrived on time, were quick but thorough, and very pleasant. I was very pleased with the job they did as we hadn't cleaned one window since we moved in 3 years ago (I'm embarrassed to say)! They look brand new. I would call them again and probably will. Maybe I won't wait for three years this time!
Description of Work: Cleaned all windows inside and out, two skylights on porch and cleaned the ceiling fan on the porch (which I didn't ask for but he said he was up there anyway).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Florence M.
05/2014
5.0
window cleaning
  + -1 more
Mr. Ely and his team did an EXCELLENT job once again. All windows, skylights, and chandeliers were bright and perfectly clean by the time they were done. My realtor had said that we should not put the screens back in the windows while showing the house, so Mr. Ely and his team cleaned the screens as well, labeled them with their original locations, and placed them neatly in the garage. They were very accommodating in every way. I needed them to work around some painters who were here painting the interior of the house at the time, and I needed them to work with me on managing the dog and her placement in the house while they were here. They had no problem doing all that. They did another thing that I did not expect at all. Knowing that I was staging the house to show, Mr. Ely asked if I needed help from his team to move some furniture for them. I did not ask them to do it; they offered!! They did move several pieces to the garage for me, and I was most grateful for that. If you want a team that will do excellent work for you, will accommodate your needs, and will be totally friendly and trustworthy, I strongly recommend Mr. Ely and A Brighter Outlook Window Cleaning, LLC.
Description of Work: I called Mr. Ely of A Brighter Outlook Window Cleaning to clean my windows and chandeliers because they had done an excellent job for me about 15 months earlier. I was preparing to put my house on the market so I needed perfectly clean windows, skylights and chandeliers. Mr. Ely and his team did all that; it takes about 1.5 days to clean all those items in my rather large house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from A Brighter Outlook Window Cleaning LLC
Thank you very much for the review. I will contact you soon about putting the screens back in. Rick

Steven C.
05/2014
5.0
window cleaning, pressure washing
  + 0 more
A Brighter Outlook was great to work with from start to finish. Rick did a nice job of communicating with us. We had an event planned for May 3 and ABO worked hard to get it finished even though the weather wasn't very cooperative. Everything was done to our satisfaction and looks great. We will definitely use ABO again.
Description of Work: power washed house and cleaned windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from A Brighter Outlook Window Cleaning LLC
Thanks [member name removed]. It was great meeting you. Sure am glad the weather turned out nice and I trust your event went well. Best to you, Rick Ely

Natalie R.
04/2014
5.0
window cleaning
  + -1 more
They did a great job. The individual that came was super friendly and accommodating to our schedule.
Description of Work: I have used A Brighter Outlook Window Cleaning LLC. for interior and exterior window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Constance P.
03/2014
5.0
window cleaning
  + -1 more
We had used them previously and we love their work. They even clean outside light fixtures. We have a lot of sliding glass doors. It is a terrific company
Description of Work: They cleaned windows inside and out in our new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert H.
03/2014
5.0
window cleaning
  + -1 more
We have used this contractor before and think very highly of their work, timeliness, and professionalism. In the past they have cleaned both inside and outside and are very careful with interior furnishing.
Description of Work: Cleaned the exterior of all windows on 1st and 2nd floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Matt S.
02/2014
5.0
window cleaning
  + -1 more
They were very punctual, I thought reasonably priced compared to competition and the work was top-notch. A year later and everything looks great. I asked for extra business cards so I could share with friends.
Description of Work: We used them on both a home we were selling (window cleaning and a broken pane replacement) and on a home we had recently bought (replace a fractured over-sized window).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marshall W.
02/2014
5.0
window cleaning
  + -1 more
Did an excellent job. Very reliable, gave an estimate and showed up when he promised. I recommend.
Description of Work: Window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,970

Response from A Brighter Outlook Window Cleaning LLC
Thank you [removed member name]. I trust all is well. Let me know when we may serve you again. Rick Ely A Brighter Outlook Window Cleaning

Venae C.
01/2014
5.0
pressure washing
  + -1 more
The owner was courteous and responsive. I called for service and they came the same day. They did a thorough job and I would recommend them to a friend as I plan to use them again in the future.
Description of Work: Power washed our house, including back deck, front porch and walkway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from A Brighter Outlook Window Cleaning LLC
Thank you for your review. It was a pleasure meeting you and working for you. Sincerely, Rick Ely

Patrick C.
01/2014
5.0
window cleaning
  + -1 more
Great to work with. Called on a Saturday. Had an estimate by Saturday evening and the job was completed by the following Thursday.
Description of Work: Washed 35 windows and screens and three doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$383

MARY W.
12/2013
5.0
window cleaning
  + -1 more
I was trying to fit the window cleaning in before Thanksgiving and Rick was so kind to work us in. Rick and his wife are so personable. They went out of their way to accommodate our needs. The young man they sent out was polite and such a hard worker. We highly recommend this company.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan S.
11/2013
5.0
window cleaning
  + -1 more
They did a great job. However, it was $100 more than I paid in the past. The previous person cleaned my windows for years and I always expected him to raise his rates and he never did. So maybe the extra cost was what I should have paid all along! The new guy got the date confused but when I called him he adjusted and came right over. It worked out extremely well.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$460

Roy L.
11/2013
5.0
window cleaning
  + -1 more
The young man showed up on time and did a very nice job. He was also very polite. In addition to the windows, he used a brush to clean some screens for me. We will definitely have him back in the spring. I can happily recommend this company. Mary Lynn Ashland, Va.
Description of Work: Washed all exterior windows on our home in Ashland, Va.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles L.
11/2013
5.0
window cleaning
  + -1 more
Rick was very responsive and provided excellent communication. Results were A+
Description of Work: Window Cleaning, exterior only

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Douglas H.
10/2013
5.0
window cleaning
  + -1 more
Excellent service all around. Rick and Tyler were punctual, hard-working, and tidy. They scraped and cleaned off several years of neglect (meaning dirt and pollen) from the skylights, leaving them so sparkly clean that you'd swear they'd removed the glass. A couple of the windows they worked on were so cloudy that I assumed that the thermal seals were broken. Nope - they were just cloudy with dirt, and are now clear as new. It's a nice sunny day today and it's really delightful to have clean windows. It's like when you wash your reading glasses. Wow!
Description of Work: Cleaned 14 skylights inside and out, a dozen large windows, and the mirrored walls in the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

1901 Flintwood Drive, Henrico, VA 23238

http://www.abrighteroutlook.com

Service hours

Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Gutter Cleaning,
Blind Cleaning

FAQ

A Brighter Outlook Window Cleaning LLC is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:30 AM

Tuesday: 8:00 AM - 5:30 AM

Wednesday: 8:00 AM - 5:30 AM

Thursday: 8:00 AM - 5:30 AM

Friday: 8:00 AM - 5:30 AM

A Brighter Outlook Window Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A Brighter Outlook Window Cleaning LLC offers free project estimates.
Yes, A Brighter Outlook Window Cleaning LLC offers eco-friendly accreditations.
No, A Brighter Outlook Window Cleaning LLC does not offer a senior discount.
No, A Brighter Outlook Window Cleaning LLC does not offer emergency services.
No, A Brighter Outlook Window Cleaning LLC does not offer warranties.
A Brighter Outlook Window Cleaning LLC offers the following services: 2016 Super Service Award Winner! Window Cleaning, Commercial, Residential, New Construction Window Washing, Mirror Cleaning, Blind Cleaning, Gutter Cleaning, Chandelier Cleaning & Pressure Washing.
Ask for details.

Contact information

1901 Flintwood Drive, Henrico, VA 23238

http://www.abrighteroutlook.com

Service hours

Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM