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A Brighter Outlook Window Cleaning LLC

Window Cleaning, Pressure Washing, Gutter Cleaning,

About us

We are a family-run local business. Call us for an estimate in the greater Richmond area or see our website to email a request for an estimate. 39 years experience in residential and commercial window cleaning. Serving In Richmond since 2003. Free estimates. * Ask about our February 15% discount on windows and chandeliers *

Business highlights

46 years of trusted experience

Services we offer

2016 Super Service Award Winner! Window Cleaning, Commercial, Residential, New Construction Window Washing, Mirror Cleaning, Blind Cleaning, Gutter Cleaning, Chandelier Cleaning & Pressure Washing.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 100 reviews

Elizabeth K.
01/2022
5.0
gutter cleaning, window cleaning
  + 0 more
Outstanding. This fabulous family-owned and run business cares about you and your windows and it shows!! Highly trustworthy and highly recommended. I’ve already booked my next window and gutter cleaning.
Description of Work: Window cleaning, including inside inserts, and gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Michael D.
01/2020
5.0
window cleaning
  + -1 more
Great job! Job completed on schedule with optimal results. Could not be more pleased.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mindy H.
04/2019
5.0
window cleaning
  + -1 more
Rick at A Brighter Outlook did a great job washing the exterior of all of the windows of our home. He was very responsive to my original request and scheduling with him was easy. He showed up on time, did a great job and charged exactly what I had been told. I would definitely hire him again.
Description of Work: They washed the exterior of all of the windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from A Brighter Outlook Window Cleaning LLC
Thanks Mrs. [Member Name Removed], for having us clean your windows. It was a pleasure meeting you! Rick Ely

tom G.
04/2018
5.0
window cleaning
  + -1 more
Rick was very responsive and was able to come out last minute. The job was done meticulously and I couldn't be happier. I will hire again.
Description of Work: Window cleaning inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Brighter Outlook Window Cleaning LLC
Thanks for hiring us and it was a pleasure meeting you and your cute little dogs!

Karen H.
12/2017
5.0
window cleaning
  + -1 more
We were very pleased with A Brighter Outlook. They did a very thorough, good job. We will use them again.
Description of Work: Cleaned windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

David H.
10/2017
5.0
window cleaning
  + -1 more
Very well. Called before scheduled arrival time to say that they would be a little late. They were less than 30 minutes late
Description of Work: Cleaned windows, window sills, screens, storm doors skylight and 15 pane interior French doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from A Brighter Outlook Window Cleaning LLC
Thanks Mr. [Member Name Removed]. I wish you the best with your move and the sale of your nice home. Best to you, Rick Ely

beth B.
07/2017
1.0
window cleaning
  + -1 more
No services were ever performed. Never even got the estimate I was expecting.
Description of Work: I called this company to clean my windows.They said it would be within the next two weeks to come and give me an estimate and schedule the service. It has now been more than a month with no call or estimate.

Rating CategoryRating out of 5
responsiveness
1.0


Response from A Brighter Outlook Window Cleaning LLC
I sincerely apologize. We have been overwhelmed with work and had email issues but I know that doesn't help your situation any. Do you still have a need? Again I am sorry. I can schedule to come out and look at your windows this week if you would like. Rick Ely, Owner.

Marshall W.
05/2017
5.0
window cleaning
  + -1 more
Rick and his team do a great job. Windows and screens came out looking great. They are very careful and leave the house looking just as they found it. It Responded same day, made appointment for the following day, arrived on time, and charged a reasonable price. I highly recommend them.
Description of Work: Needed all my windows cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gwen H.
02/2017
5.0
window cleaning
  + -1 more
I'm truly enjoying my "brighter outlook ". I couldn't be more thrilled with the results, professionalism, pride and punctuality of the three workers. One worker included the owner.
Description of Work: Window cleaning; inclusive of old fashioned storm windows and wooden panes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Brighter Outlook Window Cleaning LLC
Thank you Ms. [Member Name Removed]. We enjoyed working for you and appreciate your business! Rick Ely

Karen U.
11/2016
5.0
window cleaning
  + -1 more
They arrived on time. Took care to be sure the windows and sills were clean. Left everything clean and back in it's place.
Description of Work: Needed my windows and screens cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D B.
10/2016
5.0
window cleaning
  + -1 more
My windows have Never looked so good! The staff of 3 was courteous and professional and came exactly when they said they would. I will definitely use them again and recommend to my friends.
Description of Work: All windows and skylights cleaned inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Brighter Outlook Window Cleaning LLC
Thanks so much for the review. It was nice to meet you and to work on your beautiful home!

Barbara T.
10/2016
5.0
window cleaning
  + -1 more
Mr. Ely was quick to respond to my request, and willing to do the job at a time that worked best for us both. His price was fair, and the work outstanding. His two workers were courteous, kind, and extremely hardworking...I was very impressed with them both. They did a wonderful job, and offered to move back any items I'd had to move to allow them window access. I would most definitely use this outstanding company again.
Description of Work: I needed to have all my windows (in an 80 year old cape) washed, both inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Response from A Brighter Outlook Window Cleaning LLC
Thanks Mrs. [Member Name Removed]. They told me that they very much liked working for you. Thanks for the opportunity!

William V.
07/2016
5.0
window cleaning
  + -1 more
Excellent!! The team was very professional and even removed their shoes or put on covers, which my wife likes. The windows were all 12-16 paint double hung 1930's windows. The team did an excellent job that well beyond what I could have done myself. Punctual, professional and reasonably priced I truly recommend them to anyone who wants a "Brighter Outlook" through clean windows. Great Job guys.
Description of Work: Windows cleaned both inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah T.
03/2016
5.0
window cleaning
  + -1 more
I called A Brighter Outlook because of their many stellar reviews, and I have experienced no disappointments in any area. Rick, the owner, returned my call promptly. He came to my house and presented an estimate the very next day...an estimate I couldn't refuse. It seemed so reasonable to me considering how filthy the windows and doors were. We set up an appointment. He arrived promptly on time with his adult son. They got straight to work: one outside, one inside. Rick worked inside, and we chatted pleasantly about various topics, but he worked as he talked. He cleaned up, returned furniture to its place, and swept the sills. And they were gone! What impressed me most was not only their thoroughness and attention to detail, but they actually fixed a window that wouldn't close properly and lock, and they wanted me to feel safe in my own home.They also replaced a latch on a screen that was missing. I do have a Brighter Outlook today, not just because my windows and doors are sparkly clean, but because of the decency of these 2 business owners who care so much to go the extra mile for their clients. I'm looking forward to having A Brighter Outlook at least 3 or 4 times each year!
Description of Work: Cleaned windows, inside and out; cleaned screens and sills; cleaned all doors. Additionally, the guys opened all the windows that had been painted shut AND they fixed a window that wouldn't close properly in order to be locked AND they made sure all screens were tightly in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Response from A Brighter Outlook Window Cleaning LLC
Dear Ms. [Member Name Removed], Thanks for the great review and kind words. It was a pleasure meeting you and working for you. Rick Ely

Alice R.
01/2016
5.0
window cleaning
  + -1 more
It went very well. My windows were very dirty and when the men left they were shining. The two men came on time and immediately started taking out the storm windows and putting a location number on each. They worked steadily until the job was done. I will call them again to clean my windows.
Description of Work: Cleaned outside windows and storm windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from A Brighter Outlook Window Cleaning LLC
Thanks for the review and we look forward to seeing you again!

James M.
10/2015
5.0
gutter cleaning
  + -1 more
I'd called other providers but they were busy with calls due to the an upcoming storm. Chris was fast, considerate of the property and had the 30 foot high gutters, side gutters and back porch cleaned out in less than 45 minutes.
Description of Work: The owner came out to my place on short notice to clear out some problem gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Marshall H.
07/2015
5.0
window cleaning
  + -1 more
WE HAVE an older home with old storm windows and some painted stuck windows. Rick & crew did about 21 windows...leaving them sparkling clean in about 4 hrs...also scrapped excess paint off some windows.
Description of Work: RICK & his crew of 2 spent 5 hours washing/ sometimes unsticking our windows and ancient storm windows.....WHAT A GREAT JOB THEY DID!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Greg G.
07/2015
5.0
window cleaning
  + -1 more
Rick gave an estimate over the phone and made an appointment to clean my double French doors inside and out. The route person arrived on time and was professional. He did an awesome job of removing the excess paint, cleaning the woodwork, and made each individual pane crystal clear and sparkle. The price was fair and for the amount Rick estimated. I'll be scheduling them for future cleanings. Very nice work and I'm impressed.
Description of Work: Cleaned French doors inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JOAN C.
06/2015
1.0
window cleaning, pressure washing
  + 0 more
I called to schedule an estimate to wash the exterior of my windows. The person answering the phone was very pleasant and did tell me that they were very busy. She said someone would come by to take a look and give me an estimate. A week later and I haven't heard anything from the company. I didn't bother to call the company back because I figured if they couldn't get to me within a week of calling, or at least to call back and say it may be another week or some time frame, then they would be too busy to actually wash my windows. It's a shame because I really wanted to try and work with this company because of all the wonderful reviews. I don't understand, based on my experience, how anyone could give an "A" grade for responsiveness. I'm thinking they either need to hire more people or decrease their service area. It really isn't good to lose potential new customers.
Description of Work: Called to get an estimate to wash exterior of windows

Rating CategoryRating out of 5
responsiveness
1.0


Response from A Brighter Outlook Window Cleaning LLC
[member's name removed] I am sorry if I did not get back to you. I had a note on my message pad on 6/18, "called, left message" and I thought that meant you had a call back. It has been extremely busy and you are right, I need to hire another worker. I hope you will call again and we can give you timely service. Sincerely, Rick Ely

Sandra B.
06/2015
5.0
window cleaning
  + -1 more
The team arrived on time and immediately began their work. They were quiet, respectful and pleasant. They finished quickly, removed all their cleaning tools and buckets and were gone in 5 hours. They were great and we will use them again.
Description of Work: The team washed all 24 windows outside and inside with minimal disruption to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sterling B.
06/2015
5.0
window cleaning
  + -1 more
This is the 3rd time I have employed this vendor and they have laws exceeded my expectations.
Description of Work: Cleaned all of my windows inside and out of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rich L.
05/2015
5.0
window cleaning
  + -1 more
The crew arrived on time, were respectful, courteous and didn't make a mess. The windows probably hadn't been cleaned in a couple of years and the storm windows had a bunch of gunk in them. All clean now! Feels great to look out sparkly clean windows! Thank you! I would recommend them and will have them clean my windows next year!
Description of Work: Cleaned my windows, storm windows and frames

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$482

Response from A Brighter Outlook Window Cleaning LLC
Thanks (removed member name). Look forward to seeing you next year and welcome to Richmond! Rick

sherry M.
03/2015
5.0
window cleaning
  + -1 more
It went wonderfully. They were on time and worked steadily until they were done and had checked the windows to be sure they all looked good. Some of our windows had hard water stain on them and they worked until they found a way to make them look as good as possible. They were neat and careful inside the house. Totally positive experience.
Description of Work: Cleaned inside and outside of all windows plus the screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$459

Response from A Brighter Outlook Window Cleaning LLC
Thanks [member name removed]. It was a pleasure working with you!

CYNTHIA B.
11/2014
5.0
window cleaning
  + -1 more
I contacted this company based on the reviews on Angie's site. They were very prompt in returning my call; and we quickly set a date for the work. They are here now, washing the windows and I have to say, they are doing a fantastic job. Since I work from home, I also appreciate the fact that they work quietly. I will definitely use this company again.
Description of Work: Cleaned all windows; inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan S.
11/2014
5.0
window cleaning
  + -1 more
Great! This is the second time I've used them. They are very pleasant and quick and do an excellent job!
Description of Work: Washed my windows, inside and out, cleaned the outside light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

1901 Flintwood Drive, Henrico, VA 23238

http://www.abrighteroutlook.com

Service hours

Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Gutter Cleaning,
Blind Cleaning

FAQ

A Brighter Outlook Window Cleaning LLC is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:30 AM

Tuesday: 8:00 AM - 5:30 AM

Wednesday: 8:00 AM - 5:30 AM

Thursday: 8:00 AM - 5:30 AM

Friday: 8:00 AM - 5:30 AM

A Brighter Outlook Window Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A Brighter Outlook Window Cleaning LLC offers free project estimates.
Yes, A Brighter Outlook Window Cleaning LLC offers eco-friendly accreditations.
No, A Brighter Outlook Window Cleaning LLC does not offer a senior discount.
No, A Brighter Outlook Window Cleaning LLC does not offer emergency services.
No, A Brighter Outlook Window Cleaning LLC does not offer warranties.
A Brighter Outlook Window Cleaning LLC offers the following services: 2016 Super Service Award Winner! Window Cleaning, Commercial, Residential, New Construction Window Washing, Mirror Cleaning, Blind Cleaning, Gutter Cleaning, Chandelier Cleaning & Pressure Washing.
Ask for details.

Contact information

1901 Flintwood Drive, Henrico, VA 23238

http://www.abrighteroutlook.com

Service hours

Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM