Aire Serv of the Central Shenandoah Valley

Mitch was very helpful and friendly. He educated me on the problem so I would know what to look for in the future. Am very happy I used Home Advisor to find a reputable HVAC servicer!

The 2 technicians that came out and the person who assisted on the call were extremely professional and very helpful. They provided service immediately at an extremely reasonable cost. I was stuck and literally within minutes of the request the company called and had a technician on the way. I could not speak more highly of this company and the way they went out of their way to assist me in resolving my issue. If you need assistance then you should not have any issues with hiring this company.

I was told on the phone that there would be a diagnostic fee. When I asked if that included the repair never got a definitive yes or no answer. The person on the phone brought up the subject of a coupon instead. When the repair was done and the bill was presented our jaws hit the floor with the high cost.

I hired AireServ to do an A/C maintenance. I wasn't sure if I was going to have them do it or get my regular HVAC company to do it when they had the time. I was offered a coupon that was in the mailer. I usually don't like using a contractor who uses a coupon but figured it was just maintenance check and figured the A/C might need a charge. I should have known better though. The tech showed up and was pleasant but I was not home but my daughter was. The tech said about our system being old and not seeing a furnace like ours (it is only 10 years old and oil). My daughter said she heard the tech on the phone numerous times in the basement where the furnace is and then he asked her turn on the A/C. She did and guess what, he called her down and said the relay was burnt and you could smell smoke. He got on the phone and quoted $378 to replace the relay. She said that it would have to wait until I got home. The tech asked if she wanted to try the heat before he left. She declined and waited for me. The furnace worked prior to the tech arrival and so did the A/C but wasn't blowing as cold as it did the prior season hence why we called. When I got home, nothing worked! No heat nor A/C. The tech should have know for one that neither would work if the fan relay burnt and two, I can't prove it... but I believe the tech did not know what to test (maybe why he kept calling his boss) and shorted it. Not only was the fan control burnt, but the fan timer was shot. $60 dollars in parts and it was back to the way it was before the tech's arrival... not $378 as quoted!! Lesson learned, never use a company with coupons and just wait for your regular company to do the work because, he knows what he is doing. I will never use AireServ, nor recommend them ever to anyone.

It was great and will use them again

Very thorough & knowledgeable. Great service and price.

Everything was great!

They are a great company. And they are cheaper then others, and they are honest

Tom was very prompt and courteous. Unfortunately, he didn’t have the part I needed on hand, but he diagnosed the problem very quickly and walked me through my options. Great work!

Very prompt and clearly communicated with me and my renters. Did not do work that was not required. Honest.

very thorough, informative and courteous. highly recommend them!

The Air Serv was very responsive and timely during all parts of this project. The installation crew was courteous, professional, and exceptionally competent

Excellent work very professional would recommend

They did a great job . They were honest and trustworthy.

Ken took us through the process of buying a new a/c unit and the option of buying a furnace as well. We felt comfortable with our purchase. The installers were here all day because our utility closet is so small, but they were able to get everything in. They also found a place to put the filters and everything was left clean and tidy. They were polite and took us through the thermostat settings as well before they left.

Good job from clearly understanding the problem on the phone, to fixing a valve on a water heater as discussed at the price that was quoted. Technician was on time, helpful, and completed the job in a timely manner.

None

The service was performed in Front Royal. The installer, Chuck was knowledgeable and provided excellent customer service. We now plan to have them do all our maintenance on our HVAC system. We highly recommended the Front Royal team!

The guys at Aire Serv of Bull Run are very professional, punctual, and they know what they are doing. I strongly recommend their services to others